Today's business phone systems are for more than just making and taking calls.
The rise of affordable cloud technology has transformed the telecoms industry. Startups through to multinational corporations are now able to benefit from advanced features for a fraction of the cost of legacy systems.
Work From Anywhere With A Virtual Office
Work from anywhere and get calls forwarded to your mobile, office or landline. Whether you are at home or on the move, virtual offices that connect your cellphone with your office phone and laptop make remote working a breeze.
Make Long Distance Calls Cheaply, From Anywhere
Since the majority of today’s business phone systems are managed in the cloud, calls can be made quickly and cheaply using via the internet. Small businesses can purchase 0800 numbers, which are are great for making small teams seem larger and more professional.
Provide Top Notch Customer Service
Take your customer service to the next level with a phone system that puts the needs of customers first. Features such as advanced call forwarding and auto-attendant will make sure that your valued callers are never kept waiting.
Customers will get the help that they need from the most appropriate staff member straight away, even if that person is away from their desk. No more downtime or inconvenient callbacks.
Improve Your Team’s Efficiency
Help your team become more efficient with a powerful business phone system. Business phones today integrate with several leading apps and your company’s CRM system to make all aspects of your customer care streamlined. Get texts, voicemails, emails, and faxes delivered to one centralized inbox.
Getting everyone together for ad hoc meetings can be a major pain. The latest business phone systems come with conferencing features that make collaboration from multiple locations simple.
It’s easy to set up meetings too. Cloud based systems integrate with calendar apps to check availability. When collaboration is this easy, it quickly becomes a normal part of the working day.
Hire Talent From Across the Globe
Cloud phone systems are great for developing more flexible working arrangements. Because people can login to their work phone from wherever there’s an internet connection, you can give staff the option of working from home.
Also, businesses can hire part-time workers or contractors who work remotely, but provide your business with valuable skills and resources. You could even forget the traditional office location and create a virtual business with a team located anywhere in the country.
A Solution That Grows As You Grow
Nearly all business phone systems are scalable. That means you’ll have the flexibility to expand or reduce your phone capacity in line with changing business needs. Instead of the delay and disruption of installing new phone lines, you simply ask your service provider to add new ‘virtual lines’ that can be used immediately.
More Than A Phone System
Business phone systems run on data networks that makes exciting developments possible through software integration. Already, these systems are capable of integrating communications services with business apps like SalesForce, Microsoft Outlook and leading CRM systems.