Best POS Systems for Restaurants

Our in-depth research found that Square is the top POS system for restaurants, as it scored high marks in several of our criteria. Square offers Square for Restaurants, a restaurant-specific POS system, packed with all the features you would need to run a restaurant. Square has a fairly straightforward and intuitive interface, a big win for those busy hours where you need to be able to take orders and payments quickly and efficiently.

You can customize your menus however you like, add items to a display group, and place the best sellers on the main menu to speed up checkout times. These amendments can be made from anywhere and can be applied to all your locations. Your menu can also be updated with bulk additions, and you can even apply taxes and modifiers in bulk. All your online orders are managed on one screen, no matter who's picking up the delivery, streamlining your service.

Using Square, you can also make life easier for your staff by applying advanced discounts, giving both your customers and staff a smooth experience. Click-and-drag tools make it easy and quick for you customize your table layout, and you can also monitor every seat so you know which tables are about to turn.

Square for Restaurants offers a Plus plan, which includes a feature that enables you to add a service charge to large groups. Plus also includes the ability to share the same settings among different staff members' accounts, ensuring everyone is on the same page. A helpful feature is close of day reports so you aren't left working past your bedtime. You can pull up shift reports for each employee to ensure everything is as it should be.

The Square POS app is free, and is handy if you run a start-up or small business – however, we recommend Square for Restaurants for its restaurant-specific features. The hardware that comes alongside the software – such as a card reader and stand – are affordable, so you don't have to fork out thousands just to set up your POS system. Square is cloud-based and will run on any iPad or iPhone that has a Lightning port and runs iOS 10.0.2 or later.

Despite cinching the number one spot, Square does lack some features, such as as reservations. If you want this feature, you'll have to integrate it into your POS system via a third party, meaning extra costs and effort.

Square also lacks comprehensive inventory management tools. Full-service restaurants may struggle without in-built reservation tools or advanced inventory management, so Square could be a better option for limited service restaurants. Full-service restaurants might be better off with a POS system such as Lightspeed. Lightspeed is on the pricier side, however, it has been designed specifically for the restaurant industry and includes advanced restaurant features and is able to handle multi-locations.

Lightspeed's restaurant-focused POS system is bursting with features to manage your operations more smoothly. Scoring a 4.3/5 overall, Lightspeed takes second place in the best POS for restaurant race.

You can integrate delivery and contactless online ordering, diversifying your revenue streams and expanding your restaurant's reach and customer base. Online orders are consolidated one one screen, so your kitchen can work efficiently.

You can adjust your floor plan and move tables on the Lightspeed app so you can make any last minute adjustments, ensuring your staff are immediately aware of any changes. Items can transferred to a different table, seat or floorplan, giving your customers a great experience. Your customers can order by course or seat and split the bill with ease. It's no wonder that Lightspeed's till feature scores a 4.5/5.

Direct Order Mode is also available, so you can take orders and payments quickly.

Lightspeed's reporting functions make it easy for you to see what's working and what's not, so you can quickly adjust and make the necessary changes. Lightspeed Payments is integrated into the platform, so your customers can pay with a credit or debit card and mobile payments. However, in order to use Lightspeed Payments, you have to purchase a specific card machine, incurring extra cost or inconvenience if it's not your preferred choice. Your payment reports sync to your back office so you have easy access to your numbers. Lightspeed also boasts an expert team who can give you advice on chargeback management and fraud assistance.

Lightspeed is scalable, making it a great option for businesses who expect to expand. You can start out with a less comprehensive system, but as your restaurant grows, the system can grow alongside it. This means you don't pay for features you don't need. Lightspeed is flexible, but the number of options, add-ons, and integrations means it can take a long time to set up and get used to, making it difficult for those who lack tech experience. The add-on features come at a cost, which can add up to make it an expensive option.

Lightspeed's POS app is accessed via an iPad, making it convenient, flexible, and efficient. However, you may want to opt for a system that has purpose-built hardware, such as Toast. Restaurant-grade hardware is typically stronger, more durable, and built to withstand factors such as a very hot kitchen.

TouchBistro scores highly in our research for help and support with a solid 5/5. Great customer service gives the tools and support you need to overcome any snags or issues that could threaten the running of your restaurant.

Table management tools empower you and your staff to provide your customers with a seamless service by monitoring factors such as distances, spend, and time seated. You can access the system from a smartphone, so orders can be taken tableside with all the necessary notes and amendments and be sent to the kitchen. TouchBistro scores well in the business and stock management areas, scoring a 5/5 for both.

The system is simple, intuitive, and flexible, making it ease to use. The system is fast and able to cope with a high volume of orders without slowing down or affecting service. Some users have reported that TouchBistro's card machine is too small and difficult to use. You can use a third-party card reader, but these don't tend to integrate well, causing delays, which can be time-consuming.

TouchBistro gives you the option to add on features to create one comprehensive platform, including reservations, marketing, online ordering, and gift cards. These come at a cost, and compared to lots of other POS systems where these features are included, this can add up price-wise. You can get a free quote on the TouchBistro website, which can help you assess your options and whether or not this is an affordable system for you. If you're keen to use a system where you receive tons of customer support, it may be worth it, however the core system is a little lacking in features.

TouchBistro does not offer a free trial so you can test out whether or not you're happy with the interface and features, which can make it harder to decide whether or not this is the right system for your restaurant. Once you've signed a contract with TouchBistro, it's difficult to opt out. Failure to alert TouchBistro with written notice 30 days prior to your desire to end the contract means you get locked into another contractual period.

Toast boasts a ton of features, and we love the unique offerings that make it stand apart from other POS systems, scoring a 3.7/5 overall. Toast caters to many different restaurant types such as fine dining, casual dining, food trucks, pizza, and hotel restaurants.

Toast Go® is a handheld device that increases order efficiency. The Toast Go® is extremely durable as it's spill, drop, and dust proof. With a 24-hour battery life and a processing speed that's up to three times as fast as the previous model, your customers and staff are in for a smooth experience.

Square's free POS app is type of handheld POS system as it can be used on smartphones. In comparison the Toast Go is a lot more expensive although it has the advantage of being made from durable material, handy for restaurant environments. Toast does score slightly higher than Square in the hardware area, with a 4.1/5 compared to Square's 4/5.

Toast's Kitchen Display System is key to running an efficient and tight ship. Everyone in the kitchen can have visibility on the KDS, and all the info they need to provide a seamless service. Toast claims that its self-ordering kiosks reduce wait times. These kiosks give customers the freedom to customize their orders and pay with a contactless form of payment.

Online ordering is made commission-free with the tools offered by Toast. Online orders can be integrated into the POS system so your kitchen can seamlessly prepare in-person and online orders. Toast also offers a customer relationship management (CRM) system, giving you the tools to develop a relationship with your customers. The CRM system gives you marketing tools such as restaurant-specific email templates, automated campaigns, and the ability to build an email list. That said, some users have reported that the syncing is not always accurate, which can mean information such as inventory levels is incorrect.

Toast offers tons of features helpful for managing a restaurant, however its customer service is reported by users as being fairly slow. This can cause major hiccups, especially in a fast-paced environment.

Plus, Toast POS only runs on Android, which can be a drawback depending on your preferences and current devices.

It's no surprise that Zettle by PayPal is our top pick for an affordable POS system, because it's free! You will have to purchase the card reader to process payments, however – this is priced at around $29 for your first Zettle Card Reader 2 (plus $79 for any further readers). The free app and affordable hardware means Zettle is a great option for those focusing on staying within budget, although the POS app still packs a punch in terms of features. While Zettle lacks restaurant-focused features, it offers Zettle for Food and Drinks, which is great for start-ups and small businesses, specifically food trucks, cafes, and mobile eateries.

You can access simple and real-time reporting within the app, making it easy to track sales and staff. Inventory management is made easier with the ability to organize and sync your stock – staying on top of stock levels is important to ensure you don't run into any sticky conversations with customers. Zettle's stock management is one of its highest scores, with a 5/5.

A key feature of the Zettle app is its simplicity. Once installed, you can be set up and ready to go within minutes, which is why Zettle scores well for usability (5/5). However, Zettle doesn't integrate with customer relationship management (CRM) systems, which makes it difficult to run customer loyalty programs or marketing campaigns.

Zettle scores poorly in the business management (2.8/5) and business development (2.5/5) areas as it lacks many features found in other POS systems, such as Lightspeed, Square or TouchBistro.

Square is one of Zettle's closest competitors as both offer free POS apps, however, Square's software is a lot more comprehensive offering more features and tools. Zettle is best suited to businesses that only require the bare bones of a POS system.