The Best Hotel POS Systems: Our 2023 Ranking

You can customise Lightspeed's POS system to your hotel restaurant to give your customers a great experience. Hotels often have several different sources of revenue and being able to record this in one place gives you the ability to accurately understand trends, sales and profitability.

Lightspeed offers a cloud-based POS system so you can take orders on the go, you can also provide guests with the ability to take contactless orders from their phones via a QR code. You can choose from ready-made packages or create a custom package tailored to your business.

Accounting struggles are a thing of the past with the ability to sync your accounting data with Quickbooks, Xero, Sage Accounting and more. The data on your POS system is accurate and means much less leg work for you.

Lightspeed doesn't work with Windows or Android so you'll have to be a certified Apple-fan to use this system.

We love Square for its free POS software but will this $0 app be able to keep up with your hotels needs? Our research says yes. Square consistently comes out as the top dog when it comes to POS systems. Their business management, customer service and stock management are all top tier. The latter feature helped it top our best POS system ranking - all business types considered.

Square's dashboard gives you helpful insights into your business, which can then be easily exported to add to your records. A big aspect of ensuring your hotel runs successfully is staying on top of inventory. Square's inventory tools are automatically synced, making it easier to stay on top of your ordering and stock levels. Another handy feature is a daily email that details if you're low or out of stock, so you never run out again.

Your team can also be managed on the app, ensuing scheduling, employee performance and hours worked are all easily recorded. This is an add-on however as is Square's loyalty program. Depending on your businesses needs, you may want these add-ons to create a comprehensive POS system.

Without the add-ons, Square still offers a functional, simple and handy POS system. The ability to build up the system as your business grows makes it easy to scale, you may not want to invest too much initially in a POS system but if your business needs to expand, you won't find it as much of an investment to purchase add-on features.

Toast is the best POS system for hotel owners who appreciate detailed reports. Toast boasts one of the most extensive inventories in the POS industry, providing detailed food and labor cost reports, and real-time information on your inventory’s value. This helped it land a spot in our best restaurant POS system ranking.

Toast can seamlessly integrate with your property management system (PMS) to process room charges from Toast POS. You can connect up front and back-of-house to make everyone's jobs easier at your hotel restaurant. The menu item search menu makes using a large menu easy and and the quick edit mode means a menu item can be edited in seconds, from anywhere in the world.

Other helpful features include the Toast Go®, a palm-sized POS system that helps you take orders quickly. You can also opt for Toast Kiosk, so your guests can self-order, providing a safe, easy and quick way for your guests to order.

Toast POS only runs on Android which can be an issue if you don't have or want Android devices.

Clover integrates a POS system, cash register and card payment terminal to give you a comprehensive system. It also includes accessories such as receipt printers and a customer interface screen.

Clover's POS system has been created for the hospitality industry so it's chock-full of features designed to provide a great experience all around. You can create custom floor plans, manage staff, streamline payments and customise orders. You can track sales in real time and run reports on the Clover dashboard or via the app. That said, Clover's inventory tools, such as low stock notifications and the ability to instantly add to or update inventory, also make it a great retail POS system.

Clover’s payment processing rates are lower compared to some other POS systems which is great, plus, users have reported that their customer service is helpful. Unfortunately, the system cannot communicate between multiple locations which is a drawback if you want all your locations to develop cohesive practices. 

Treat your customers how you would your food – that’s one of the many recipes for success in the food industry. TouchBistro knows this.

TouchBistro comes integrated with CRM (customer relationship management) software to help you promote exclusive offers and one-time deals to help your customers feel special and, most importantly, satisfied. Its loyalty schemes, in particular, helped us name it one of the best POS systems for food trucks and feature it in our best bar POS system ranking.