Square POS Review: Is Square Right for You?

Square logo in square format

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In our latest tests, we found Square offers a free, intuitive POS app, a no-fee online store and affordable hardware that ranges from the $59 Square Reader to its $399 Handheld device.

It also topped our retail and restaurant scoring, proving you don’t need a contract or an IT team to look polished everywhere.

But ease isn’t everything. As you’ll see in the full review, Square’s flat-rate processing can pinch high-volume operators and ingredient-level costing still lags rivals like Toast. Read on to learn where Square dazzles, where it stumbles and whether its “all-in-one” promise is the smartest bet for your next stage of growth.

Square Review: Key Takeaways

  • Square offers practical everyday features like auto-pooled tipping by hours worked, easy check-splitting, and built-in Offline Mode.
  • Square’s software starts from $0 per month, providing access to full POS capabilities without monthly subscriptions or long-term contracts.
  • Hardware options range from the $59 Square Reader up to the $799 flagship Square Register, with 0% APR financing available.
  • Square is the best choice for small-to-midsize retailers, cafes, pop-ups, and service providers looking to set up with no upfront software risk.
  • Transaction fees (typically around 2.6% + $0.15 for in-person transactions) can become expensive as transaction volume grows large.
0 out of 0
Best For
Price
Key features
4.8

Scaling and growing your business

$0-$149/location/month

  • Free software plan
  • Wide range of hardware
  • Cheap marketing and loyalty add-ons
  • Free online store builder

Our Experience Testing Square

Square raced to the top of our latest hands-on trials, seeing all testers fly through setup, barcode uploads, and day-to-day sales with almost no guidance. Its clean dashboard, lightning-fast search and single back office for menus, stock and online orders gave it an ease-of-use edge over Shopify’s sometimes overwhelming toolset and PayPal Point of Sale’s bare-bones simplicity.

By the end of each scenario run-through, Square was the only platform to ace every task-completion benchmark we set for both retail and hospitality, confirming its “just works” reputation while rivals like Clover required extra clicks to dig up discounts or loyalty settings.

Its polish does thin at the edges: cancelling items, splitting checks, adding users or wrestling with the occasional floor-plan glitch felt clunky, which are areas where Toast’s deeper restaurant suite and Lightspeed’s training mode run smoother, for instance.

Hardware told a similar story. Testers loved the on-device POS access of the Square Terminal and new Handheld, though smaller hands found them wide compared with Clover’s Flex, which felt slimmer. Even so, Square’s plug-and-play gear, plus its friction-free software, left our team calling it the least stressful path from first sale to multi-location growth.

More advanced, detail-hungry businesses may eventually crave Clover’s granular cost controls or Toast’s ingredient-level reporting, but for most businesses, Square hits the sweet spot of speed, scale and simplicity.

Matt Reed - Senior Writer at Expert Market
Matt Reed

Square Review: Key POS Features

Square combines checkout, inventory and online sales into one workspace, and even our less-experienced POS testers found it a simple system to use. Below, we unpack the headline tools that make its feature set greater than the sum of its parts.

Unified omnichannel commerce

Square’s free online store builder plugs straight into the POS dashboard, so catalogue edits, stock counts and orders stay synced. That’s whether they come from a countertop terminal or your website.

During our testing, it was one of only a handful of systems that could keep inventory and location-level reporting aligned across multiple stores without add-ons, something rivals like PayPal Point of Sale and SumUp still struggle with, and it matched Shopify’s specialist retail package for multichannel cohesion while being far quicker to set up.

Inventory and product management

Square’s native inventory tools support bulk CSV imports, real-time barcode scanning, and automated low-stock alerts without requiring third-party plugins. That breadth was enough to beat comparatively lightweight platforms in this area, such as PayPal Point of Sale.

The likes of Clover and Lightspeed add deeper cost-of-goods and margin tools that larger operations requiring detailed profit-tracking may crave. But Square still nails the essentials for boutiques and cafes.

Bill management and offline safeguards

There are plenty of features for servers that are real time savers, including being able to split checks by item, percentage or fixed amount in a few seconds and move tabs between tables. These capabilities placed Square ahead of entry-level competitors and shoulder-to-shoulder with Clover and Toast in our bill-handling scenarios.

Offline mode is present too, meaning sales continue during Wi-Fi dropouts, though we found Clover’s automatic reconnection flow a touch smoother.

Tip and staffing tools

Square POS automates tip pooling calculations by distributing gratuities proportionally according to employee hours logged, which few other mainstream POS platforms can do.

Combined with granular role-based permissions and simple staff clock-ins, the platform felt more complete for these staff-related features than the likes of SumUp or Shopify, though Toast still wins if ingredient-level labor costing is critical.

Floor plan, table management and reservations

Square lets managers build multi-room layouts with drag-and-drop tables whose shape, size, and labels can all be tweaked. These features come included for $0 via the Free plan, while PayPal Point of Sale offers no table plan at all and SumUp can’t resize tables.

Lightspeed and Toast go one step further with optional color coding and faster front-of-house edit tools, but they both lock that into paid tiers. Our testers did flag a quirk: on two occasions, the Square table map vanished from the back office until the page was refreshed, a nuisance that Clover and TouchBistro avoided with their dedicated frontend editors.

Reporting, loyalty and marketing ecosystem

From live sales dashboards to item-level insights, Square’s reporting suite is another area that gave our testers instant clarity, and its optional loyalty module and built-in email marketing mean campaigns launch from the same control panel rather than a bolt-on app.

It also comes with third-party integrations with the Square App Marketplace, including popular accounting software like QuickBooks and Xero, which you meaning you can sync your sales data directly to save time and cut down on manual admin.

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Square Review: Hardware and Accessories

Square hardware ranges from a $59 mobile card reader to the $899 dual-screen Register, with 0% APR financing available on purchases over $100.

Power users who crave biometric logins or slimmer mobile units may still eye Clover’s premium lineup, which is our favourite overall choice for POS hardware. Still, there’s plenty to love about Square’s more affordable hardware products and packages. Let’s go through what you can get and our thoughts on them.

What countertop registers and terminals does Square offer?

Square’s flagship Register ($899) delivers a slick dual-screen setup that rivals Clover’s Station Duo (one of our favorite hardware options on the market) but at a lower entry price. It achieved the same near-perfect hardware score across both retail and hospitality scenarios.

Smaller counters can opt for the Square Terminal ($299), an all-in-one touch device with a built-in printer. While our testing team liked its on-device POS access, they noted the wide chassis makes it more appropriate for countertop than tableside use, whereas Clover’s slimmer Flex feels lighter in hand. Meanwhile, Toast’s Go 2 offers similar mobility but, unlike Square, locks you into pricier restaurant-only software.

Close up of Square Terminal on wooden desk
We tested the Square Terminal, Square's handheld POS device. Although it was easy to use, it was a little wide, making it difficult to hold in one hand. Source: Expert Market

What are Square’s mobile and handheld POS options?

The new Square Handheld ($399) merges reader, touchscreen and barcode camera into a single unit.

square handheld device
The Handheld only launched recently as a new edition to Square's hardware lineup in 2025. Source: Square

Paired with Square’s Tap-to-Pay on iPhone/Android, it means pop-ups can start taking cards for just a $59 Reader (or even no hardware at all), helping Square match Clover’s “no-upfront-cost” flexibility while beating Shopify, which still lacks purpose-built handhelds.

iPad stands and self-serve kiosks

For merchants already using tablets, the Square Stand and Square Kiosk ($149 each) turn any recent iPad into a swivelling POS or self-order station without forcing a full register purchase. Lightspeed and Toast also lean on iPad shells, but neither bundles a free POS tier, making Square the cheapest way to add extra lanes during peak periods.

All-in-one kits and financing options

At the time of writing, Square offers seven pre-bundled kits that combine specific products into a single package. These range from the $399 Mobile POS Kit to the $1,799 Register Retail Kit, which combines drawers, printers, and scanners to let owners spin up a fully compliant checkout without much thought.

square stand kit for restaurants
Square has kits designed for both retail and hospitality, such as this restaurant starter pack. Source: Expert Market via Square website

Because Square offers 0% APR financing on any hardware over $100, cash-constrained startups can also avoid the hefty upfront fees that pushed Clover’s otherwise excellent devices down in our value rankings.

Accessories and specialist devices

Square scored perfectly for its accessory breadth, too, covering everything from impact kitchen printers to USB scales and UniFi networking gear. This placed it level with Clover and ahead of Shopify’s more limited, largely third-party, catalog.

Crucially, Square sells its own kitchen display system (KDS) touchscreens (15.6″ or 21.5″), so restaurants don’t need to use iPads as make-do KDS screens as they would with PayPal Point of Sale or SumUp. It slots in without third-party fees and can be customized and reported on from the same back office, matching specialists like Toast and TouchBistro in our kitchen tests.

Square Review: Pricing and Fees

Square POS pricing spans four main tiers: Free ($0/mo), Plus ($49/mo/location), Premium ($149/mo/location), and custom enterprise Pro quotes.

How much do Square’s POS software plans cost?

With Square, you can get the following four plan pathways by default, ranging from $0 to $149 per location, per month (with prices above this for its Pro plan, being quote-based).

PlanMonthly fee
(per location)
Core inclusionsProcessing
(tap/dip/swipe)
Best for
Free$0Website builder, pickup/delivery tools, basic POS, abandoned-cart email2.6% + $0.15Testing the waters, seasonal businesses, and small shops
Plus$49Expanded site styling, advanced item rules, QR-code ordering, customer accounts2.5% + $0.15Growing stores that want richer branding and subscriptions
Premium$149Real-time shipping rates, advanced reporting, 24/7 phone support2.4% + $0.15High-volume omnichannel sellers that ship nationwide
Pro (Custom)QuoteCustom solutions, onboarding help, hardware discountsNegotiatedMerchants processing $250,000+ per year, needing tailored support

Does Square offer industry-specific POS plans?

No. Since October 2025, Square no longer sells separate sector-specific POS plans (like Restaurants Plus or Retail Plus). Instead, the provider now uses a unified three-tier pricing structure — Free, Plus ($49/location), and Premium ($149/location) — and all business types use the same core plans.

Industry-specific tools still exist inside Square, but they’re now features unlocked within these universal tiers, rather than standalone subscriptions. For example, restaurant-specific tools (menus, ingredient tracking, table layouts), retail-specific tools (advanced inventory, barcode management), and appointment tools are all included in the universal tiers.

This unified pricing means Square keeps its $0 entry tier, which rivals like Clover ($105+) don’t offer — and upgrading is now much simpler for sellers who operate across multiple business types.

What are Square’s transaction and card-processing fees?

Depending on which plan you opt for, you’ll have different card processing fees with Square. Here’s how it breaks down, compared with some of its POS rivals.

Transaction typeSquare Free/PlusSquare PremiumKey rival headline rate*
In-person2.6% + $0.15/2.5% + $0.152.4% + $0.15Clover 2.3% + $0.10; PayPal Point of Sale 2.29% + $0.09; Toast 2.49% + $0.15
Online checkout/links3.3% + $0.30/2.9% + $0.302.9% + $0.30Shopify 2.9% + $0.30 (+ gateway fee)
Key-in/card-on-file3.5% + $0.153.5% + $0.15Clover 3.5% + $0.10

Square’s flat, public rates trump the opacity of contract-based processors, but high-volume merchants can negotiate Pro pricing once they clear $250,000 a year.

Square’s hardware pricing

On Square’s website, you can find pricing for the following five items.

DeviceUp-front0 % APR financingDescription
Square Reader
(contactless + chip)
$59Pocket-sized; first mag-stripe Reader is free
Square Handheld$399$37/month × 12 monthsAll-in-one touch POS for queue-busting
Square Terminal$299$27/month × 12 monthsPortable POS with built-in printer
Square Stand/Kiosk$149$14/month × 12 monthsiPad swivel mount or self-serve station (iPad not included)
Square Register$899$44/month × 24 monthsDual-screen countertop flagship

There are more products too, including accessory bundles, cash drawers, scanners and large KDS screens, which round out the ecosystem. Most sellers can stay inside Square instead of mixing vendors then, although the pricing for these products isn’t stated publicly.

Is Square POS good value for money?

Yes. With $0 software, interest-free hardware financing and next-day payouts, Square scored the highest pricing mark in both our retail and hospitality matrices, outpacing Clover and Toast despite those rivals’ slightly lower per-swipe fees.

For smaller US merchants that prioritize transparency and quick setup over shaving a few cents off every transaction, Square remains the most economical option from first sale to multi-location growth.

Comparing different quotes will give you a better overview of what you could pay in total, and for what. By using our free quote tool, we will match you with the companies best suited to your needs so you can get started.

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Square Review: What Kind of Business Is Square Best For?

Square POS is best suited for growing omnichannel retailers, small-to-medium cafes and quick-service restaurants (QSRs), and mobile event vendors.

Growing, multi-channel retailer

If you run a boutique or small chain that sells both in-store and online, Square’s free plan gives you barcode uploads, low-stock alerts and a synced website at $0 per month, then scales up with Square Plus ($49) for multi-location inventory, role-based permissions, and richer analytics.

Our testing team loved how the same dashboard manages catalogues, web orders and gift-card sales without extra apps (which is something Shopify matches only on higher-priced tiers, and PayPal Point of Sale can’t do natively).

Restaurants and cafes

Square’s Restaurant POS starts free, yet already includes drag-and-drop table layouts, split-check options and a native kitchen display system ($20 per device). These tools earned Square a top-ranked usability score in our hospitality trials, while rivals like Toast offer similar features behind a $69+ subscription and PayPal Point of Sale offers no table plan at all.

There’s also the option to upgrade to Square Plus ($49 per month) when you need floor-plan editing, advanced staff roles or customizable menus, still for less than Clover’s equivalent bundle.

Mobile sellers, pop-ups and event vendors

Food-truck owners and market traders will benefit from Square’s $59 Reader, Tap-to-Pay on iPhone/Android, and a one-hour offline mode that safely queues transactions until you’re back online.

In our offline functionality audit, Square outranked budget rivals SumUp and PayPal Point of Sale, and was one of only three platforms to resync payments automatically (vital when Wi-Fi drops mid-sale). Throw in next-day payouts and interest-free hardware financing, and Square stays the lowest-risk launchpad for businesses that move as much as they sell.

Square Review: How Does Square Compare to Its Competitors?

0 out of 0
Price
Key features

Square

Talech

Lightspeed Retail

TouchBistro

Epos Now

Toast

PayPal Point of Sale

4.8
4.3
4.5
3.5
3.8
4.7
3.5

$0-$149/location/month

$0 – $99/month

$89-$289/month (annually)

$69-$399/month

$39-$79/month

$0-$69/month

$0/month

  • Free software plan
  • Wide range of hardware
  • Cheap marketing and loyalty add-ons
  • Free online store builder
  • Sales & order management
  • Real-time inventory tracking
  • Employee & staff management
  • Detailed real-time reporting
  • POS software is tablet-based offering great mobility
  • Offline functionality that syncs when re-connected
  • Superb customer engagement and loyalty tools
  • Loyalty schemes
  • Table monitoring
  • Process every payment type
  • Accounting software integrations
  • Streamlined ordering system
  • Connect to major delivery apps
  • Caters to quick and full service
  • Contactless ordering
  • Marketing
  • Payroll and team management
  • Available internationally (US, UK and CA)
  • Card/cash payments
  • Reports
  • Gift cards
  • Discounts
  • Staff management

Even though Square is one of the cheapest options and is ranked the best POS system out there for most businesses, there are some caveats to that assessment.

Toast POS: Deeper Tools for Established Restaurants

If you’re running a multi-location restaurant or need tight ingredient-level costing, Toast outmuscles Square. Our testing team praised Toast’s built-in reservation system, automatic tip pooling and granular cost-versus-profit analytics. These are capabilities that Square relies on third-party apps for.

Toast also offers a color-coded floor plan and an optional training mode that new staff can practise on without touching live data, two gaps Square users flagged in our trials.

The trade-off is cost: Toast’s entry package starts at $69 per month (hardware and add-ons extra) and locks you into its own payment processing, whereas Square’s core restaurant features remain free until you upgrade. In short, we suggest choosing Toast when sophisticated back-of-house control is worth the higher monthly bill.

PayPal Point of Sale: Rock-bottom pricing for simple set-ups

PayPal Point of Sale charges 2.29% + $0.09 per in-person transaction, compared to Square’s standard flat rate of 2.6% + $0.15.

Its hardware is equally wallet-friendly, with a compact reader that is just $29. Our testers loved its clean frontend for quick, low-volume sales, too.

The main catch with PayPal Point of Sale, however, is the depth of its offering. We found it lacks bulk inventory uploads, multi-location controls and offline reliability. If you’re a pop-up, craft-fair vendor or single-store retailer who simply wants the cheapest swipe without growing pains, PayPal Point of Sale wins on price; everyone else will outgrow it far sooner than they would Square.

How We Reviewed Square POS

The Expert Market team tested and assessed 11 different POS systems to bring you this list. We spent around 160 hours researching POS platforms and over 20 hours testing them.

During that time, we used our learnings to evaluate how each POS system fared in six categories that are important to businesses, broken down into up to 12 subcategories, in order to get an impartial ranking.

Here’s what we looked at:

  • POS software: The breadth of features included in the POS software and how valuable they are to the average business, including inventory management, menu/product creation, customer engagement tools and table management.
  • Hardware/equipment: The variety of equipment available to purchase or rent, with special importance given to key items, such as physical terminals, customer displays and accessories.
  • Ease-of-use: How easy each system is to use, based on feedback from several average users who were assigned basic tasks to complete on each system, such as menu/item creation, accessing reports or applying a discount.
  • Help and support: How effective and reachable the customer support teams are, with bonus points given to POS systems with help centers and training modes.
  • Costs: The price of the system, how it compares with competitors and whether it's good value for money.
  • User experience: Whether everyday users know and like the system, whether they’d recommend it, and what they say about it in online reviews.

The score of each of these areas was combined to create an overall score for each of the different types of POS systems.

Verdict

Square combines a $0 entry plan, plug-and-play hardware and a deceptively deep toolkit, covering in-store, online and mobile sales, in one refreshingly simple package. For most US retailers, cafes and quick-service operators, it’s the fastest, least-risky route from first sale to multi-location growth.

Larger restaurants that need more granular costing or merchants chasing rock-bottom processing rates may lean towards the likes of Toast or Clover, respectively. But for everyone else, Square’s all-in-one approach remains hard to beat.

If you’re still weighing options, try our free comparison tool and get tailored, no-obligation quotes from the providers that best fit your business.

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Written by:
Matt Reed is a Senior Communications and Logistics Expert at Expert Market. Adept at evaluating products, he focuses mainly on assessing fleet management and business communication software. Matt began his career in technology publishing with Expert Reviews, where he spent several years putting the latest audio-related products and releases through their paces, revealing his findings in transparent, in-depth articles and guides. Holding a Master’s degree in Journalism from City, University of London, Matt is no stranger to diving into challenging topics and summarising them into practical, helpful information.
Reviewed by:
As the Taking Payments Editor, Emily specialises in content around POS, merchant accounts, and accounting – helping SMEs understand the tools and services they need to take payments confidently and grow their businesses. She also holds an MSc in Digital Marketing and Analytics, giving her the knowledge and skills to create a diverse range of creative and technical content. With a genuine passion for helping small businesses grow, Emily is all about making complex topics accessible and creating content that can help make a difference.