Best Retail POS Systems in 2022

Our research team has identified the best retail POS systems out of ten different POS suppliers. We know how important it is for retail businesses to have a POS system that's affordable, has great retail features and a great customer review score. Our researchers focused on these factors, as well as the help and support the providers offer.

Square comes out on top in all these areas, thanks to its free POS app, sleek and easy to use interface, and free ecommerce store. We've included four other POS systems that came out on top in our research, so you can find the right system for your business.

You can use our free comparison tool to get tailored quotes from trusted POS providers. With just a few brief details, we'll match you up with providers who'll contact you with no-obligation quotes.

  1. Square – Best Overall
  2. Clover – Best for Medium-Sized Businesses
  3. Vend – Best for Scalability
  4. Zettle – Best for Start-ups
  5. SpotOn –  Best for Small Businesses
Swipe right to see more
0 out of 0

Square

Clover

Vend

Zettle

SpotOn

Price

$0/month

Plus: $60/month

Price

Clover Station: $1,199

Clover Mini: $599

Price
  • Lean – $69/month
  • Standard – $119/month
  • Advanced – $199/month
Price

$0/month

Price

Software: from $25/month

Hardware: from $15/month

Price

From $69/month

Best

Overall

Best

for Medium-sized Businesses

Best

for Scalability

Best

for Start-ups

Best

for Small Businesses

Best

for Retailers with Multiple Locations

Pros
  • Free POS app
  • Suited to small businesses
Pros
  • Handheld POS system
  • Easy to use
Pros
  • Intuitive and easy to use
  • Affordable
Pros
  • Several payment methods
  • No monthly fee/contract
Pros
  • 24/7 support
  • Inbuilt marketing tools
  • Omnichannel catalog
Pros
  • In-built CRM system
  • Extensive report templates
  • Advanced inventory management
Cons
  • Not as comprehensive as other POS systems
Cons
  • Lack of features
  • Third party apps do not always integrate well
Cons
  • Shopify integration does not always work well
Cons
  • Phone support only available on weekdays
Cons
  • Lack of transparent pricing
Cons
  • Costly
Score
4.7
Score
4.5
Score
4.4
Score
4.2
Score
4.2
Score
4.1

1. Square – Best Overall

Square
4.7
Pricing Free – custom
Quick overview

Square is our front runner in the retail POS race, with an overall rating of 4.7. Square has a free POS app, specialized retail features, and an easy to use interface.

You'll need to pay $60 per month for more comprehensive retail features, such as advanced inventory tools,  however this is still fairly affordable compared to other POS systems. If this isn't within your budget, Square's free app is still worthwhile as it comes with retail features such as sales reports, integrated payments, and in-store collection or delivery.

For start-ups or small businesses, this free POS app is a great place to start, especially if you're reluctant to invest in an expensive POS system. As your business grows, you can then switch to the paid plan. This POS system includes everything in the free system, plus cross-location exchanges, advanced retail reports, and unlimited team management.

In our research, Square scores high in the retail features department, with a solid 4 out of 5, which is on par with other POS systems such as SpotOn. But Square's high scoring in all our research areas gives it the number one spot.

That said, the free app's inventory tools are rather basic, so if your business needs more in-depth inventory tools, it may be best to opt for the paid version. Square Plus offers a free trial, so you can test out whether this is the right POS system for your business before making a monetary investment.

Whilst Square has options to take your retail business online, you may choose another platform such as Shopify to do this. Unfortunately, Square can struggle to manage inventory levels for online and in-person sales when you combine it with a third-party ecommerce platform. If you're keen on using a third-party platform, Square may not be the best fit for you. But if you're happy to use Square's ecommerce solutions, then you should be able to run the whole system fairly smoothly.

Users have commented on how easy the app is to use – there's no steep learning curve, and even those who might struggle with technology can pick it up fairly easily. An easy to use interface also means users are less likely to make mistakes. Whilst Square is simple, it's essentially a software POS app with a payment processor. If you want a POS system that includes hardware, Clover might be a better fit.

Square is best suited to start ups or small businesses. Medium-sized businesses are also suited to Square – especially Square Plus, as it includes more advanced features. But if you're looking for more employee management features and seamless third-party integration, a better POS system might be Vend.

Strengths

Free POS app

Suitable for small businesses

Both free and paid version has retail features

Easy to use interface

Weaknesses

Not as comprehensive as other POS systems

Does not integrate well with third-party ecommerce platforms

Pricing
PackagePrice (per month)Transaction fee
Square POS app $0 2.6% + 10¢ for chip and PIN/contactless, 3.5% + 15¢ for online/manual transactions
Square Plus $60 2.6% + 10¢ for chip and PIN/contactless, 3.5% + 15¢ for online/manual transactions
Square Premium Custom Custom pricing if your business processes $250,000 a year

Square Pricing Analysis

Whilst Square's ‘free' version means you don't need to pay out a monthly fee, its transaction fees are fairly steep. On the plus side, you won't see the money hit your bank account before it's taken from each transaction, so it doesn't feel like a huge hit.

The Zettle POS app is also free – the card reader costs $79, but aside from this there are no other monthly fees or contracts. However, Zettle's POS system is more basic, and doesn't have as many features as Square.

2. Clover – Best for Medium-sized Businesses

clover logo
Clover
4.5
Pricing From $799
Quick overview

With a solid 4.5 star rating, Clover takes second place. Clover's inventory tools, such as low stock notifications and the ability to instantly add to or update inventory, make it a great option for retail businesses. Instant updates to your inventory are made possible with a barcode scanner on the Clover Flex, a handheld POS system. This handy device allows you to take payments on the go, and is a good fit if you want the ability to take payments on the shop floor – or you can simply use it for inventory purposes.

Many users have noted that the interface is easy to use, so your staff don't have to deal with a difficult and clunky system. If you want to take your business online, a pre-built integration gives you the ability to launch an online store, and manage your online and in-store inventory from one dashboard.

Whilst Clover's hardware is well-suited to its purpose, the software leaves a lot be desired for many users. The software is missing many functions and features that need to be added to the system via a third party app. The issue with this is that these third-party apps don't integrate with each other. For example, if you download an invoicing app and a rewards app, the system cannot accurately track this and give the customer their rewards.

Another issue is that, if you run into problems with a third party app, you'll need to deal with it with the app provider and not Clover, which can increase the amount of time it takes to resolve the issue.

If you want sturdy POS hardware and a payment processor, Clover is a good fit for your business. If you're in need of a more feature-rich POS software, you might be more suited to Square or Vend. Clover's payment processing rates are lower than Square's, however, although you'll still need to fork out a monthly fee.

Clover's help and support scores a 4 out of 5 in our research, thanks to its online assistance and dedicated Clover support number. This number is displayed on the Clover hardware, for easy access. But be aware that the software does only run on android, which can be limiting if you currently use or want to use iOS devices.

Inventor

Offers a handheld POS system

Easy to use interface

Weaknesses

Lack of features

Third party apps do not always integrate well

Pricing
Package Price
Starter $799 or 3 payments of $266 + $14.95/month
Standard $1,799 or 3 payments of $599 + $44.95/month
Advanced $2,298 or 3 payments of $765 + $54.90/month

Clover Pricing Analysis

Clover's Starter package comes with a mini 7″ touchscreen POS with an in-built receipt printer, and the other two packages come with a 14″ merchant facing POS system with a 7″ customer screen. The Advanced package also includes the Clover Flex.

As a small business, the Starter package should be fairly suited to your needs, as you typically don't want a larger POS system and you may not need a customer facing screen. Larger businesses tend to have more space to accommodate a larger POS system.

Card-present transactions Starter: 2.6% + 10¢

Standard: 2.3% + 10¢

Advanced: 2.3% + 10¢

Keyed-in transactions Starter: 3.5% + 10¢

Standard: 3.5% + 10¢

Advanced: 3.5% + 10¢

Clover's hardware is fairly pricey, however this hardware cost is a one-off payment – once this has been paid, the only costs for the system is the monthly fee for the software. Other POS providers such as Square and Zettle offer free POS apps, but their hardware is limited to card readers and tablet stands, which can be too simplistic for large businesses.

Use our free comparison tool to get quotes from trusted POS providers

3. Vend – Best for Scalability

vend logo
Vend
4.4
Pricing From $69/month
Quick overview

Vend scores a 4.4 out of 5 star rating in our research, thanks to its high scores in the pricing area and help and support. It also offers some great retail-specific features such as store credit, so you can give your customers the opportunity to come back by giving them store credit instead of issuing a refund.

Vend works on iPads, Macs, and your desktop computer, so if you're already using a POS system but want to switch to Vend, the software will most likely be compatible. You can create a customer facing display by pairing Vend Display with the Vend Register iPad app so customers can see their order being processed, plus you can easily record customer details.

You can make checkouts faster and smoother by creating custom buttons for your most popular products, and as the system is cloud-based, this template can then be used across multiple stores. Users have reported that the system is easy to use, and if you do run into any issues, Vend offer online tutorials. Our researchers score its help and support a solid 5 out of 5.

As a retail business, adding discounts correctly is important. Vend allows you to add discounts to all the items in a customer's basket or only to specific items, making it easier to carry out promotions. You can also customize receipts with your business's logo and website, as well as create receipts for a specific purpose or in a different language.

Despite having many retail-focused features, Vend lacks some key features, such as in-depth reporting. Sales reports are also not accessible unless you're paying for a higher pricing tier, which is limiting and expensive. If you're not too fussed about reporting features, this may not be an issue for you, but if you are, you might be more suited to a POS system such as Square or Clover.

Vend integrates with ecommerce platforms such as Shopify, so you can take your retail store online, and deal with both from one system. Some users have found the integration between Vend and Shopify does not work very well, which can be a huge problem when it comes to inventory levels and orders.

We recommend Vend for businesses to scale and expand, as it offers core retail features, and the higher tiers contain more in-depth features that are more affordable as your business grows.

Strengths

Intuitive and easy to use

Affordable

Weaknesses

Shopify integration does not always work well

Pricing
Package Price
Lean $69/month
Standard $119/month
Advanced $199/month
Enterprise Custom

Vend Pricing Analysis

Lean $69/month (billed annually)

$89/month (billed monthly)

Standard $119/month (billed annually)

$149//month (billed monthly)

Advanced $199/month (billed annually)

$269/month (billed monthly)

The pricing above is for one register for one location. If you want more than this, Vend's pricing will increase. For example, for two registers at two locations, the Lean package increases to $138 per month (billed annually) and $178 per month (billed monthly).

Additional registers are priced at $59, so if you had one location but two registers, your monthly cost would be $178 (billed annually) and $208 (billed monthly).

Although you make a significant saving with annual billing, billing monthly prevents you from making a bigger monetary investment, making it easier for small businesses to opt for this system. Vend isn't quite as expensive as Clover, and it's not quite as inexpensive as Square, so it comfortably suits small to medium sized retailers who want a cloud-based system with retail-specific features.

4. Zettle – Best for Startups

Zettle by PayPal
4.2
Pricing $0
Quick overview

Zettle by PayPal offers retail-specific features, though it only scores a 3.5 out of 5 in this area in our research. This is because, despite having retail features, Zettle is a card reader at heart with a POS app to go with it. One of Zettle's biggest selling points is that it's a low cost card reader. And we really do mean low cost, with no monthly fees or contract, just a 1.75% transaction fee, and a one-off fee of $79 per card reader.

Zettle's POS system, the Zettle Go app, is completely free. This POS app offers your basic features, such as the ability to built a product library, edit stock levels, and easily add items to your inventory from the app. The app also provides sales and employee reports.

You can also integrate the system with your online store and social media, seamlessly dealing with all these different elements from the app.

Whilst Zettle offers retail-specific features around inventory, reporting, and online integrations, this is the bulk of its POS system. The real deal lies in its card reader, which accepts all major debit and credit cards as well as Apple, Android, and Google Play. Contactless payments can be taken in less than five seconds, and cash payments can be taken with no daily limit.

You can also provide full or partial refunds, send payment links to get paid remotely, and sell and accept gift cards. All of your earnings are deposited from the app into your bank account within two working days.

Zettle is best suited to startups or small businesses who don't need complex or comprehensive inventory solutions. If you have a fairly straightforward inventory and mainly want to ensure you can process payments quickly and accurately, Zettle is a good fit for your business. If you need an affordable but more comprehensive POS system, Square could be a better choice.

You should also note that Zettle only offers phone support during weekdays, which can be limiting especially if weekends are a busier time for your business.

Strengths

Offers lots of forms of payments

No contract/monthly fee

Weaknesses

Phone support only available on weekdays

Pricing
Zettle Go (POS app) Free
Card transactions 1.75%
Invoice transactions 2.5%
Payment link transactions 2.5%
PayPal QR code transactions 1.75%

Zettle Pricing Analysis

With a free app, and no monthly fees or contract in sight, Zettle seems like the perfect POS system. Whilst the price is great, this reflects the lack of features and, quite frankly, the lack of a POS system, as it only offers the very basics.

The only cost to your business comes in the form of the 1.75% transaction fee, although when compared to other POS systems' transactions fees, this is still fairly low. Square also offers a free POS app, but its transactions are much higher at 2.6% and 3.5%.

5. SpotOn – Best for Small Businesses

SpotOn
4.2
Pricing Custom
Quick overview

SpotOn offers retail-specific features, so it's no surprise that our researchers scored its retail features a 4 out of 5. These features include a cloud-based catalog, a handheld POS system, and an ecommerce store with in-built tools for shipping and local delivery.

The provider claims to specialize in specific retail industries, such as clothing and apparel, sporting goods, and home decor. SpotOn offers a seamless system to deal with both ecommerce and your physical store, including an omnichannel catalog, so you can make necessary adjustments that will easily inform both your ecommerce and POS.

You can opt for a handheld device or a countertop device – both are great options for small businesses, as you don't need space for either. If you're a larger business, you might want to opt for the countertop device so you can easily access all the different features on the system. Both devices can be used to capture customer data, so you can continue to develop a relationship and keep them coming back.

Add-on features such as loyalty programs and ecommerce come at an additional cost, but you'll need to contact the support team for an exact price. This can be frustrating, as it's difficult to make decisions about your business without transparent pricing. Once you become a customer of SpotOn, its customer support is great, with 24/7 support via email, phone or live chat, which evidences why we've rated them a 4 out of 5 in this area.

You can run your business's marketing from the system, from sending emails to running Facebook campaigns. You can also monitor your online reputation on sites such as Google and Yelp, with notifications every time you receive a new review. You can then easily respond to each review.

Strengths

24/7 support

Inbuilt marketing tools

Omnichannel catalog

Weaknesses

Lack of transparent pricing

Pricing

SpotOn's pricing is bespoke and you'll need to contact the provider directly to get an accurate price for your business.

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Alternative Retail POS Systems

Lightspeed Retail didn't make it to our top five best POS systems, but we think it deserves a mention. Lightspeed Retail is great for retailers with multiple stores, as it includes advanced features such as a CRM system, and its pricing is less suited to smaller businesses.

If you're looking for a POS system that packs a punch and you don't mind a heavier price point, Lightspeed Retail could be the right system for your business.

lightspeed logo
Lightspeed Retail
Quick overview

Lightspeed Retail offers comprehensive inventory management tools, which are suited to larger businesses that want to ensure their stock is handled efficiently. Inventory management solutions include being able track items across multiple locations, and get notifications when an item needs to be reordered.

The POS system comes with an in-built CRM (customer relationship management) system, so you can store customer data and tailor marketing. The CRM system also comes with a loyalty program, although this can also be found on other POS systems such as Vend. Lightspeed's CRM system does give your business the ability to offer customer loyalty programs as well as marketing emails and promotions, developing a more customer-focused approach.

You can access over 40 report templates and analyze data on various aspects of your business, including sales, employee performance, inventory, and marketing. Detailed reporting helps you to make more informed decisions and be able to see what may or may not be working.

Accounting platforms such as Xero and Sage can be integrated so you can also run your accounting from your POS system. Integrating your accounting software means your figures can easily be shared, reducing the chances of an error being made.

Pricing
Package Price
Lean $69/month (billed annually) $89/month (billed monthly)
Standard $119/month (billed annually) $149/month (billed monthly)
Advanced $199/month (billed annually) $269/month (billed monthly)
Enterprise Custom

Our Methodology

Our top POS system for retail is Square, scoring a 4.7 out of 5 in our research. We recommend Square for most businesses, however, larger businesses might be more suited to Clover as it also comes equipped with POS hardware. Whilst Clover has some issues with integrating third-party apps, larger businesses have a bigger budget to deal with these implementation issues and add extra features.

We researched four areas to determine the best retail POS systems: retail features, price, help and support, and customer score. Our research team compared 10 different POS providers and did an in-depth dive into the features and ratings of each of the providers. These areas in particular are key to retail businesses choosing the right POS system.

Square scored a 4 in the retail features criteria, and Clover a 3.8. Some of the specific features that we looked at included inventory management, loyalty solutions, and online marketplace integration. Both Square and Clover have these features, although according to users, these features run smoother on Square compared to Clover.

Square offers a free POS app that can't be beat, although its transactions fees are fairly steep at 2.6% and 3.5%. Clover is a lot more expensive, with its cheapest tier costing $779 for the hardware, and $14.95 per month for the POS software. Whilst Square is free, this option is best suited to start-ups or small businesses. More advanced features can be found on Square's Plus plan, which costs $60 a month. Businesses that want POS hardware as well as the software will be more suited to Clover.

In the help and support department, Square scores a 4 out of 5 and Clover a 3 out of 5. Square offers phone support, live chat, and email, which are available on weekdays, 6am to 6pm PST. Clover offers fewer support options, but customers have a dedicated Clover support number to call, which can be easily located on the Clover hardware.

Whilst we're the experts in all things POS, reviews and ratings from day-to-day users of a POS system help to determine the actual usability and efficiency of it. Square and Clover almost tie in the customer score area, with Square scoring a 4.3 and Clover a 4.2.

Ready to Compare Retail POS Systems?

Our free quote tool is an easy way to receive no-obligation quotes from trusted POS providers. By providing us with a few details, we can match you up with providers who will then contact you with a quote. This saves you the hassle of seeking out quotes for your business and trying to work out which providers are in your budget.

FAQs

What is a retail POS system?
A POS (point of sale) system is made up of software and hardware that give businesses the ability to process payments. Most POS systems also include other features, such as reporting and inventory management.

A retail POS system is a POS system that includes retail-specific features such as loyalty programs or more advanced inventory management tools.

What is the best POS system for retail?
Our researchers name Square as the best system for retail businesses. Square offers a free POS app, but if you want more features, this can be upgraded to the Plus plan, priced at $60 per month.
What is the least expensive POS system?
The least expensive POS system is Zettle, because it's completely free! Square is also free, but the more advanced version of the system comes at a cost of $60 per month.

The only charge involved with Zettle is the card reader, priced at $79. However, this is a one-off fee that's is fairly affordable considering most other POS systems charge a heftier cost for hardware, and a monthly price for POS software.

Zara Chechi

Zara is a law grad with a penchant for wordsmithing. As Expert Market’s CRM and payroll expert, she relishes researching and writing expert content.