Written by Sabrina Dougall Reviewed by Natasha Willett Updated on January 31, 2024 On this page Quick Comparison: Best Online Store Tools 1. Squarespace: Best Overall 2. Wix: Best for Bookings and Services 3. Shopify: Best for Scaling Your Business 4. GoDaddy: Best for Getting Set Up Quickly 5. Hostinger: Best for Local Business 6. Square: Best Free Plan Buying Guide: How to Choose the Best Ecommerce Platform Online Marketplace vs Ecommerce Platform Should I Use an Ecommerce Platform or Online Marketplace? Expert Verdict How We Test Ecommerce Platforms FAQs Expand Our site is reader-supported – by clicking our links, we can match you with a potential supplier, and we may earn a small commission for this referral. Ecommerce has grown rapidly in recent years and according to the United States Census Bureau, ecommerce sales make up around 15% of total retail sales. This will only keep growing so the ability to sell online will be essential!But what is the right ecommerce platform to help you succeed?Every year our expert insights put market-leading web builders through several rounds of hands-on testing against 300+ different criteria to find out who really comes out on top for small businesses. This time round, the best ecommerce platform for small businesses is Squarespace. What are the Best Ecommerce Platforms? Squarespace: Best overallWix: Best for bookings and servicesShopify: Best for scaling your online businessGoDaddy: Best for getting set up quicklyHostinger: Best for local businessSquare: Best free planClick any of the above links to go straight to the provider’s website where you can try a free trial.Squarespace came out on top in our research in key categories such as value for money, user experience and most importantly in customer testing. However, each business has different needs and that’s why we looked at five other top ecommerce platforms and put them through their paces too.To help you make a decision quickly, we created an easy comparison of online store tools. And below, you’ll find a side-by-side summary of the top ecommerce platforms followed by individual reviews of each one. Read until the end for some more guidance about how and where to sell online. Quick Comparison: Best Online Store Tools Swipe right to see more 0 out of 0 backward forward Squarespace Wix Shopify GoDaddy Hostinger Square Online Score 4.7 Score 4.7 Score 4.6 Score 4.2 Score 4.0 Score 3.7 Best For Best for elegant, high-performing ecommerce websites Best For Best for powerful design and sales tools Best For Scaling your business Best For Getting set up quickly Best For Best for local business Best For Selling without subscription fees Price Range $23-$52/month$20.70-$46.80/month with code “EM10” Price Range $29-$159/month$28.10-$143.10/month with code: “TAKE10” Price Range $5-$2,300/month$1 for first month on select plans Price Range $12.99-$26.99/month$9.99-$20.99/month for first year Price Range $13.99/month(First term is $3.99/month on 4 year contract) Price Range $0-$79/month Transaction fees 0-3% Transaction fees None Transaction fees 0.2%-2% (none if using Shopify Payments) Transaction fees 2.3% + 30¢ Transaction fees None Transaction fees Up to 2.9% + 30¢ Credit card rates Squarespace Payments: 2.5% + 30¢ to 2.9% + 30¢ for domestic cards Credit card rates Wix Payments: 2.9% + 30¢ Credit card rates Up to 2.9% + 30¢ Credit card rates 2.7% + 30¢ Credit card rates Not stated Credit card rates Included in above fees Unlimited storage space? Unlimited storage space? Unlimited storage space? Unlimited storage space? Unlimited storage space? Unlimited storage space? Free trial Free trial Free trial Free trial Free trial Free trial Try Squarespace Try Wix Try Shopify Try GoDaddy Try Hostinger Try Square 1. Squarespace: Best OverallSubscription pricing: $23-$72Transaction fees: 0-3%Overall score: 4.7/5Squarespace works well as a portfolio website, showcasing the aesthetics of your brand with classy web design. Think of your Squarespace website as a virtual art gallery: lots of white space, few features, and impeccable taste. Pros World class template designs Precise web design editing Unlimited bandwidth Cons Very few apps available Transaction fees on Commerce Basic No multi-currency selling I found the text editing tools appear exactly where you're editing, so there's no hunting around. Source: Expert MarketWho we Recommend Squarespace ForFirst of all, we recommend Squarespace for anyone who has never built a website before. It’s the easiest to use out of all the ecommerce website builders we’ve reviewed. Anyone, even with limited online experience, can set up a functional, well designed website.And polished, slick design is at the heart of Squarespace. We recommend Squarespace for solo entrepreneurs or small to medium sized businesses who operate in any creative industry. Think artists, writers, photographers, content creators or high end luxury brands.You can sell products, services, subscriptions and digital content, a key feature for musicians, authors and filmmakers.Where Squarespace Stands OutThe striking beauty of its design templates, optimised for both web and mobile use, is one of the stand out features of Squarespace. It’s never been simpler to create a slick, professional, beautiful looking website with a solid ecommerce backend.But it’s not just pretty templates. Squarespace also provides easy payment processing with trusted providers like Paypal, Stripe and Square. It’s drag and drop design functionality means you can create an online store easily. Its inventory management and sales analytics are easy to follow.Its ease of use is important as it allows anyone to set up a website and start selling, breaking down any barriers that come with more complex website builders or coding a website yourself. It’s no surprise it came out on top in User Experience during our latest round of research, with a score of 4.5/5.Where Squarespace Could ImproveWhile Squarespace is easy to use, it has drawbacks. What makes it perfect for small to medium sized businesses also makes it limited in other areas. When it comes to payment processing, while it is easy to use, it doesn’t have a lot of providers to choose from. Overall, based on our latest research, Wix ranks higher for sales features in comparison to Squarespace.Where Squarespace falls down in general is that it doesn’t suit a business that wants to grow beyond that medium stage. Its ecommerce features aren’t as advanced as a platform like Shopify. And, if it comes to the point you feel you’ve outgrown Squarespace, it has some export limitations, meaning it may be hard to move to another website builder if necessary.Features Worth Knowing More AboutWe really like the Squarespace App which allows you to update pages, review traffic and update inventory on the go. This gives you great flexibility as a business owner, especially when you have to be in a thousand places at once.Squarespace also offers beautifully designed email marketing templates to match their slick templates. This means you can keep your brand consistent across all marketing communications. Since our last update... If you’re signed up for the Commerce Advanced plan, you can now send automatic subscription renewal emails. If you have products that offer subscriptions, your subscribers will be sent a reminder email 15 days before their subscription is set to renew. To qualify for reminder emails, your subscription terms need to be 12 weeks or more (if renewing weekly) or three months or more (if renewing monthly). Squarespace PricingThere are four Squarespace price plans to choose from, all of which are relatively low cost compared with the larger platforms Shopify and BigCommerce: Swipe right to see more 0 out of 0 backward forward Personal Business Commerce Basic Commerce Advanced Price (billed monthly) $25/month Price (billed monthly) $36/month Price (billed monthly) $40/month Price (billed monthly) $72/month Price (billed annually) $16/month$14.40/month with code “EM10” Price (billed annually) $23/month$20.70/month with code “EM10” Price (billed annually) $28/month$25.20/month with code “EM10” Price (billed annually) $52/month$46.80/month with code “EM10” Best For Portfolios and blogs Best For Small businesses Best For Growing online stores Best For Established small online stores Key Features Free domain (1 year)Unlimited bandwidth and storageCollect visitor dataVideo maker Key Features Sell unlimited number of productsFree domain (1 year)Free Gmail (1 year)Pop-ups and banners Key Features Point of SaleCollect reviewsProduct waitlistsFree Gmail (1 year)Free domain (1 year) Key Features Abandoned cart recoverySell subscriptionsLocal shipping ratesAPIs for custom integrations You may have noticed Squarespace pricing is similar to Wix, and they’re near competitors because of their focus on design and style. You wouldn’t come to either for complex inventory management and warehouse services, for instance.Squarespace’s Commerce Basic plan costs $28 per month, $1 more than Wix’s Core plan ($27 per month), but with Wix you’ll get 5 hours of video storage versus 30 minutes with Squarespace. You’ll also get slightly better selling features from Wix at this price point, including abandoned cart recovery emails, applying discounts automatically, and the ability to accept pre-orders.But if you want to sell more than 50,000 products, you should choose Squarespace over Wix. And if product reviews are important to you, Squarespace is the better choice once again, as Wix limits these. Award winning In 2023 alone Squarespace won over 25 awards and recognitions, including a Fast Company Award for Most Innovative Companies and Comparably’s Best Places to Work in New York. 2. Wix: Best for Bookings and ServicesSubscription pricing: $17-$712 a monthTransaction fees: NoneOverall score: 4.7/5Wix tops our website builder list thanks to the wide range of features, but dips into second place when we consider its sales platform. The reason is its selling features are slightly less generous – Wix limits the number of transactions with automated sales tax, for instance. Pros Accept deposits and pre-orders Bookings with multi-calendar synch AI assisted web design Cons Maximum 50,000 products Restricted storage space Capped sales tax automation Stuck for inspiration? Wix has a built-in AI text generator for product descriptions.Who we Recommend Wix ForWix is a good all-rounder platform that’s suited to a wide range of small business users. It’s not so complicated that only seasoned professionals can use it – we’d comfortably recommend this for beginners with very little web design or even commerce experience. You’ll get more design control than GoDaddy, but it’s not as complex as Shopify. Where Wix Stands OutWix is similar to Squarespace due to its focus on ease of use and attractive design. However, where it stands out is its extensive app market, with 250+ free and paid apps to choose from, giving you a lot more functionality in your store. In terms of overall features Wix scored the highest in our latest round of research, with a score of 4.6/5. Wix also allows you to create multiple multilingual sites for different countries. This, combined with outstanding shipping options, means the platform is ideal for scaling your business into new markets easily Where Wix Could ImproveWix doesn’t offer unlimited storage space like Squarespace does, meaning it could be a barrier to scaling. It only offers unlimited storage space on its Business Elite, which costs around $159 a month. And while Wix is easy to set up and use initially, it can be a little tricky to master it properly. In user testing earlier in 2023, it was noted that it was easy to use but “some things just feel like they are a headache for no reason. This is reflected in our latest round of research as the user experience scores a lot lower than Squarespace and Spotify. Features Worth Knowing More About We’re excited about Wix’s use of AI, such as the text generator to speed up content creation. AI assists in the set up process too, with Wix suggesting features you’ll need based on your industry.Here are some examples:If you run a restaurant: table reservations, food delivery, menu listingsHotel managers: season-specific room pricing, list add-on services at extra costFitness enthusiast: bookings (in person or online) via Wix Fit, subscriber-only content, automated remindersCreative professionals: membership areas with paywall content, video streamingWix is better for the services industry compared to Square, because the latter isn’t set up for paid members-only pages. Just the Ticket! If you’re selling tickets, then Wix takes a 2.5% commission from every sale. Since our last update... Wix Payments now offers Afterpay as a payment method. Afterpay allows your customers to pay for a product in a series of installments. Afterpay supports Buy Now, Pay Later (BNPL), which means you’ll receive a full payment upfront, while your customers can purchase in the moment and pay affordably over time. There is a 6% + 30c per transaction fee when using Afterpay in Wix Payments. If you don’t have Wix Payments set up in your store, you can still use Afterpay as a payment provider.Wix PricingWix offers a 14-day free trial period on its premium plans, of which there are three ecommerce-specific options: Swipe right to see more 0 out of 0 backward forward Light Core Business Business Elite Enterprise Price (billed monthly) $23/month Price (billed monthly) $36/month Price (billed monthly) $43/month Price (billed monthly) $172/month Price (billed monthly) Variable Price (billed annually) $17/month$15.30/month with code: “TAKE10” Price (billed annually) $29/month$26.10 per month with code: “TAKE10” Price (billed annually) $36/month$32.40/month with code: “TAKE10″ Price (billed annually) $159/month$143.10/month with code: “TAKE10” Price (billed annually) Variable Best For Basic small business website Best For A small online store Best For Expanding online sellers Best For Fast-moving online stores Best For Competitive large retailers Key Features No online store2GB storageNo Wix adsFree domain (1 year)Customer data forms Key Features 50GB storageFree domain (1 year)Sell products, video, music1 auto backup/monthBasic gift cards Key Features 100GB storageFree domain (1 year)Sales tax automationPrint shipping labelsSell in 6 currencies Key Features Unlimited storageFree domain (1 year)Loyalty rewardsPriority customer supportCustom reports Key Features Account managerPerformance tracking and site optimizationEnterprise-grade security Wix is very similar in pricing to Squarespace, with Squarespace Business costing $23 per month (compared with Wix Core at $27 per month). But Wix could prove cheaper as Squarespace charges 3% transaction fees on its Business plan, whereas Wix charges no equivalent fees.We’ve created a Wix pricing page if you want to look more closely at costs. The number of Wix stores grew by 37% in the first quarter of 2023 compared with 2022 Join Wix At Last, Pay on Android More than six months after launching tap to pay on iPhone, Wix has now launched smartphone payment on Android. Now in-person sellers can take payments on non-Apple smartphones. 3. Shopify: Best for Scaling Your BusinessSubscription pricing range: $5-$2000 a monthTransaction fees: 5-15%Overall score: 4.6/5Shopify is a comprehensive online selling tool with a website builder – and we’re impressed. The best feature of Shopify is that it will scale as your business grows. That means you’ll start with a clean, well-presented shopfront and you can bulk import products as your catalog expands.Shopify includes a library of free stock images for you to use.Who we Recommend Shopify ForShopify is aimed at business-savvy merchants with a very clear business plan. If you’ve sourced your products, decided on your branding, and are looking to scale up your sales, then Shopify has the sales features you need.We recommend Shopify over BigCommerce for sellers with dozens of inventory storage spots. Why? Shopify can cope with up to 1,000 inventory locations (on all plans), whereas BigCommerce facilitates selling and distribution from just four, five or eight (depending on your plan). Wix has much weaker inventory management features than Shopify.Where Shopify Stands OutShopify is the best for serious online retailers and its Sales Features are unparalleled. In our latest testing, Shopify scores the highest in terms of Sales Features, scoring 4.7/5. It also is brilliant for integrating marketing into your site through apps like Facebook and Instagram.Where Shopify Could ImproveThere are no native features to connect your Shopify store with any of the main online marketplaces. Exceptions are Facebook and Instagram marketplaces as well as a wholesale option called Handshake. For any of the others, you’ll have to connect an app, which comes with monthly fees. For instance, to connect Etsy, you’ll have to pay $19 per month to synch up to 20,000 products.Another disadvantage we found during our research was a lack of tutorials, which make it hard to familiarise yourself with the platform.Features Worth Knowing More AboutThis year Shopify released its AI writing tool Shopify Magic, which we found effective in crafting creative prose for our product descriptions. While Wix has a similar AI text generator, it doesn’t offer the same range of tones of voice as Shopify’s tool.Similarly, the AI chatbot assistant in the help center was quick and mostly effective at answering my questions about setting up additional sales channels. Its comprehension was not perfect, for instance, it couldn’t understand that the Amazon by Shopify app was no longer supported. Instead, it repeated (outdated) instructions for downloading that very app. Since our last update... The new, free Shopify Subscriptions app allows you to offer your products as subscriptions. Your business can offer auto-billed subscriptions, which your customers will be able to pause, skip, or cancel as they see fit. Shopify PricingHere’s an overview of Shopify’s pricing plans: Swipe right to see more 0 out of 0 backward forward Starter Basic Shopify Shopify Advanced Shopify Shopify Plus Price (billed monthly) $5/month Price (billed monthly) $39/month Price (billed monthly) $105/month Price (billed monthly) $399 Price (billed monthly) N/A Price (billed annually) $5/month Price (billed annually) $29/monthGet your first month for $1 Price (billed annually) $79/monthGet your first month for $1 Price (billed annually) $299/monthGet your first month for $1 Price (billed annually) $2,300+/month Best For Selling on social media Best For Starting a small online store Best For Small and medium sized businesses Best For International sellers Best For High volume retailers Key Features Get shoppable links (URLs)Product pagesBasic order managementCustomer support Key Features Sell an unlimited number of productsOne usersSell in 33 currencies (1.5% conversion fee)Standard reports and analytics Key Features 5 user accountsShopify API customization88% shipping discountsShipping insurance (with Shopify Payments) Key Features 15 staff accountsAdvanced reportingThird-party calculated shipping ratesCollect duties and import taxes at checkout Key Features Faster checkoutAutomate workflowsSecurity and compliancePriority support Transaction Fees 5% (with Shopify Payments) Transaction Fees 2% (if not using Shopify Payments) Transaction Fees 1% (if not using Shopify Payments) Transaction Fees 0.6% (if not using Shopify Payments) Transaction Fees 0.2% (if not using Shopify Payments) Payment processing fees Online: 5% + $0.25¢ Payment processing fees Online: 2.9% + 30¢Online Amex: 3.5% + 30¢In person: 2.6% + 10¢ Payment processing fees Online: 2.7% + 30¢Online Amex: 3.3% + 30¢In person: 2.5% + 10¢ Payment processing fees Online: 2.5% + 30¢Online Amex: 3.1% + 30¢In person: 2.4% + 10¢ Payment processing fees Variable In terms of costs, Shopify pricing is not the most generous on the market – in fact, the free trial period is now just three days. Although it offers a really accessible entry price point (its Starter plan is $5 monthly), that comes with 5% transaction fees when you’re signed up to Shopify Payments. And you’ll likely need apps with – you guessed it – more monthly fees.You’ll have to pay transaction fees for every sale across all plans. That’s not the case with Wix, which has no transaction fees. This places Shopify on the pricey end of the ecommerce platform scale.We’ve gone into more detail in our Shopify review, in case you’re still undecided. Otherwise read on for more options. Shopify for Wholesalers Shopify looks set to take on Alibaba and Amazon as it moves into the wholesaler space. In September, Shopify announced investment in Faire, a platform that helps D2C (direct to consumer) merchants shift to a wholesale business model. 4. GoDaddy: Best for Getting Set Up QuicklySubscription pricing: $10.99-$20.99 a month(first year)Transaction fees: 2.3% + 30¢Overall score: 4.2/5GoDaddy offers one of the fastest ways to get your website online and the best value for money out of all the platforms we tested. Pros Significantly improved e-commerce features Offers POS System that integrates with your site GoDaddy App allows you to manage online business on the go Cons No ability to customise the checkout page No option to remove transaction fees You can only add text within limited, pre-defined spaces.Who We Recommend GoDaddy for?GoDaddy is suitable for any business that wants to get their website up and running quickly. In terms of their ecommerce function, they aren’t as well known as platforms like Shopify but offer robust ecommerce features. GoDaddy scored an impressive 4.6/5 for Customer Score in our latest round of testing.Where GoDaddy stands outGoDaddy scored 4.3/5 for customer support and in our last review of GoDaddy, we similarly highlighted its strength in this area There’s a phone line, with the company readily publishing their number online. With Wix you’ll have to click through online options and request a callback. Squarespace doesn’t even have a customer service number.In terms of ecommerce features, GoDaddy supports a wide range of payment processing options like Paypal, Stripe and Square. It also Offers a POS system that integrates with your site.Where GoDaddy could improveGoDaddy primarily started as a web hosting platform, meaning its e-commerce functionality isn’t as advanced as platforms like Shopify and Wix. It scores a 3/5 when it comes to Sales Features in our latest research. GoDaddy is perfect for a business that wants a small online retail presence or wants to test online retail. However if you want to make online selling the focus of your business, we recommend Shopify or Wix.Features worth knowing more aboutGoDaddy uses an Artificial Design Editor (ADI) so the design process is less time consuming. This is perfect for business owners who aren’t focused on the design of their website.The downside to this, however, is that you’ve less creative freedom and your site may end up looking like a lot of other businesses. If you need more creative freedom, look at Wix or Squarespace.GoDaddy PricingGoDaddy has three tiers in its pricing plan Swipe right to see more 0 out of 0 backward forward Basic Premium Commerce Price (Paying Annually) $9.99/month (first year)$12.99/month (afterwards) Price (Paying Annually) $14.99/month (first year)$22.99/month (afterwards) Price (Paying Annually) $20.99/month (first year)$26.99/month (afterwards) Best For Getting started with a website, marketing and payments Best For Taking online appointments and boosting your marketing Best For Scaling up your store Key Features SSL security100 email marketing sends monthlySales tracking dashboard Key Features 25,000 email marketing sends per monthRecurring appointmentsEmail and text appointment reminders Key Features Unlimited products50 orders per month on: Amazon, Etsy, Facebook and InstagramSales tax calculated Transaction Fees 2.7% + 30¢ per online card if using GoDaddy Payments Transaction Fees 2.7% + 30¢ per online card if using GoDaddy Payments Transaction Fees 2.7% + 30¢ per online card if using GoDaddy Payments On updating this article we found that GoDaddy now has three tiers of pricing instead of four – Basic, Premium, and Commerce. The Commerce plan is the best option for small businesses and offers features like unlimited products, sales tax calculation, and up to 10,000 email marketing sends per month.The Commerce plan is currently $20.99 for the first year and rises to $26.99 per month the year after, which is affordable for most small businesses. Since our last update... GoDaddy now offers email automation, which will allow you to send personalized emails to your contacts automatically. You can customize the offered templates to fit your brand identity by adding your brand’s colors and fonts, while adding personal details of a contact so that the email feels tailored per customer. Email automation increases efficiency by automating workflows. GoDaddy has templates for common types of emails such as welcome emails, appointment reminders and confirmations, order and shipping status updates, and abandoned cart recovery. 5. Hostinger: Best for Local BusinessSubscription pricing: $9.99 a monthTransaction fees: NoneOverall score: 4/5Hostinger is an easy to use website builder and ecommerce platform, best for small and local businesses. Its one of the few ecommerce platforms with no transaction fees. Pros No transaction fees Customisable checkout options Advanced fraud detection system Cons No email marketing No POS integration No mobile app to manage store Who We Recommend Hostinger ForWe recommend Hostinger for small local businesses who want a simple, straightforward website builder and e-commerce platform that doesn’t take up a lot of time. In our research we found that Hostinger scored really well when it came to user experience, scoring 4.5/5.Where Hostinger Stands OutHostinger has some great ecommerce features like no transaction fees, customisable checkout options and an advanced fraud detection system. These are solid e-commerce features for a small business and all for a relatively low price compared to other website builders aimed at small businesses.Hostingers AI Website Builder is a useful tool for business owners. The AI builder creates a custom website based on the description you enter and offers AI content creation tools to create engaging, SEO friendly website copy quickly.Where Hostinger Could ImproveWhile Hostinger offers some great features at a low price, it is missing out on some key features that some businesses may need to be successful online. In fact, in our latest round of research it only scored a 3.4/5 for Sales features.At the moment, Hostinger doesn’t offer any POS integration which may be a disadvantage for local businesses with a physical store alongside an online store. It also doesn’t offer any email marketing feature which could limit your ability to grow your business.Features Worth Knowing AboutHostinger offers 24/7 live support with a typical response time of 3 minutes through its live chat and email. They claim to offer support in 10+ languages which would be useful if your business spans different countries.Another key feature is its fraud detection systems. Hostinger monitors servers 24/7 so any suspicious activity is picked up straight away, keeping your online store safe.Hostinger PricingHostinger offers one pricing tier for it website builder and web hosting plan Swipe right to see more 0 out of 0 backward forward Price (Paying Monthly) $13.99/month Price (Paying Annually) $3.99 for first term of contract, then:1 year contract: $11.99/month2 year contract: $9.99/month4 year contract: $8.99/month Best For Small online store Key Features 500 product limitUp to 100 websites99.9% uptime guaranteed24/7 live chat supportUnlimited SSL certificates Hostinger is one of the cheaper plans we’ve looked at. However it has a product limit of 500, which could be limiting depending on the size of your product range. Squares free online plan for example, has unlimited space for products 6. Square: Best Free PlanSubscription pricing: $0-$79 a monthTransaction fees:Overall score: 3.7/5 Pros Take payments on free plan Integrates well with POS (card reader) Automatic tax calculation Cons No membership log-in areas Limited web editing on cheaper plans Unsuitable for international selling Square is perfect for business owners who need to sell online, in-store or on the road and with its free plan, is the most cost effective way to sell online. On the free plan you can sign up to sell online with no monthly subscription fees.Square is quite popular in the hospitality industry. It’s ideal for a the brick and mortar restaurant or the burger van at a festival. The Square POS (point of sale) hardware devices are, admittedly, an additional expense. However, Square’s ability to offer a very wide range of payment options for your customers is a big pull-factor.I couldn't quite position my image as I would have liked it to display.Who We Recommend Square ForSquare is ideal for entrepreneurs and small business leaders who sell in person as well as online. For instance, if you picture yourself selling through your website, but also attending festivals, events, and perhaps selling at a brick-and-mortar location, Square is a good choice.Square is also the only platform that lets you sell online for free. However there is limitations with this free plan, as there isn’t any abandoned cart emails or the ability to use PayPal.The Square POS (point of sale) hardware devices are, admittedly, an additional expense. However, Square’s ability to offer a very wide range of payment options for your customers is a big pull-factor.Where Square Could ImproveThe drawback of the Free plan is the basic nature of the editing tools. You won’t have as much design customization as you would with Square Plus. And you’ll have Square-branded adverts on your site.The transaction fees could also build up over time, so it may not be suitable for bigger businesses who sell a lot of products. Shopify has much lower transaction fees, so may be more suitable if you are growing your business.Features Worth Knowing More AboutSquare has recently launched improvements to Square for Retail’s checkout including the addition of a “buy online, pick up in-store” option. We really love that, across all price plans, you can opt for a courier to come straight to your location as soon as a sale goes through.Shipping is now more streamlined, thanks to a refreshed Shipments Page, from which vendors can manage online, in-store, and subscription order fulfillment.However, Square is not the best for international sellers as it doesn’t offer multiple currencies. If you need to sell products in multiple currencies, look at a platform like SpotifySquare recently launched AI-generated product descriptions, which help you to publish your new product pages faster. That’s a really valuable time-saver, and means you won’t have to spend time and money on professional copywriters each time you want to launch a new product. range Since our last update... From March 25, 2024, creating and managing coupons will move from the Square Online Dashboard to Square Marketing, which is their product suite of marketing automation tools. Square Marketing is free, but if you require advanced features such as creating personalized coupons or sending coupons in Square Marketing emails, you’d have to upgrade to a paid subscription.If you’re already signed up with Square Online and have coupons set up in your store, you’ll have to recreate them in Square Marketing.Square PricingSquare has three price plans to choose from: Swipe right to see more 0 out of 0 backward forward Free Plus Premium Price (billed monthly) $0 per month Price (billed monthly) $32/month Price (billed monthly) $79 per month Price (billed annually) $0 per month Price (billed annually) $29/month Price (billed annually) $72 per month Best For Smaller businesses Best For Growing your loyal customer base Best For Customer service-focused sales Key Features Sell unlimited productsInstagram and Pinterest integrationCollect customer contact dataDiscount coupons Key Features Better site editing toolsCustomer accountsMore item customizationOrder status text alerts Key Features Lower card transaction feesReal time postage pricing Transaction Fees 2.9% + 30¢ Transaction Fees 2.9% + 30¢ Transaction Fees 2.6% + 30¢ Square’s premium price plans are good value for money, in our eyes. At just $29 per month, Square Plus will send personalized product recommendations to your customers (if they’re logged in). Customers will also get order status text alerts. That’s a surprisingly affordable price point for such a personalized customer experience.Square’s simple pricing structure (monthly subscription fee + set fee per transaction) is also much easier to understand than Shopify’s multi-layered payment fee structure.That said, you should be aware of the following payment processing fees with Square:AfterPay (you get the full amount upfront, but the customer pays in installments): 6% + 30¢ per transaction feeCash App (digital wallet): 2.9% + 30c per transaction feePayPal: 3.49% + 49¢ per transaction feeGoogle Pay/Apple Pay (via Square Payments): 2.9% + 30¢ per transaction fee Buying Guide: How to Choose the Best Ecommerce PlatformThe best ecommerce platform for Staples (a brand that happens to use Shopify) isn’t necessarily the best choice for you. Here are the factors you should bear in mind when it comes to selecting an online selling tool:Selling location – Wix is better for digital sales, but Square is easy to connect with in-person sellingLevel of technical skill needed – Wix is on the easy side, whereas WordPress/WooCommerce is harderInternational selling capability – Shopify supports multiple currencies, Squarespace doesn’tAfter you’ve identified those key features of your business plan, you can move forward with selecting an ecommerce platform. We’ve gone into more detail about which type of user each tool is best suited to, in the reviews below. What’s the Difference Between an Online Marketplace and an Ecommerce Platform?It’s easy to get confused about the different types of online selling platforms. But the differences matter. A lot. An online marketplace is owned by a company, and shoppers can buy from many different sellers who list their goods there. By contrast, an ecommerce platform is a tool you can use to build your own online store, and yours are the only goods or services for sale on that website.Here are the different examples:Online marketplaceEcommerce platformAmazonBigCommerceeBayShopifyWalmart MarketplaceWixEtsySquare OnlineAs you can see, the marketplace sites (also confusingly known as ecommerce sites), are akin to a shopping mall where you can choose to enter a number of different stores. But the ecommerce platforms are the online version of your physical store.The Google results for "Ecommerce sites" confusingly combine ecommerce platforms and marketplaces. Should I Use an Ecommerce Platform or Online Marketplace?Honestly, there’s nothing stopping you from using both. But if you do, you’ll need to ensure you synch your inventory across all of your online sales channels. That way you’ll avoid a situation where you can’t fulfil orders from your website because you’ve already sold out on eBay.Let’s quickly look at the differences between using an ecommerce platform versus an online marketplace:Online marketplaceEcommerce platformWebsite speed and hosting is managed by the platform owner (not you)You’re responsible for website speed and hostingQuick and easy to set upMore involved set-up processMinimal tech skills neededSome tech confidence neededNo control over user journeyCustomize checkout, pop-ups, and moreCompete for visibility of your products among other sellersShoppers only see your products on the siteWeb domain is marketplace nameOption to use a custom domain namePlatform takes a large commission (8-15%) plus listing and payment processing feesPlatform takes smaller commission (0-5%) plus payment fees (2-4%) plus monthly subscription feeThe main points of difference are the cost to you (the seller) and product visibility. Let’s look at each of those.Costs of Ecommerce Platforms vs Online MarketplacesThe main costs of ecommerce platforms are the monthly subscription fee (although Square Online has a free plan), which online marketplaces typically do not charge. Almost all ecommerce platforms charge payment processing fees (except, again, Square Online, which instead charges a flat fee for its premium monthly plans).Online marketplaces typically take a commission per sale – some ecommerce platforms do this as well, such as Shopify. This is what makes Shopify a pretty expensive ecommerce platform. Some online marketplaces charge a listing fee – eBay and Etsy do this. However, ecommerce platforms do not charge such a fee.You can also pay extra to “boost” visibility of your product listing on an online marketplace. On platforms like eBay, you are charged only when a click on a paid placement leads to a sale. On Etsy, however, you are charged per click no matter if the viewer buys your item or not. A model like this can cause you to lose out on profit per sale. However, promoted listings can draw in shoppers to browse the rest of your store.Etsy charges sellers per click on each promoted listing.Product Visibility on Ecommerce Platforms vs Online MarketplacesThe supposed advantage of listing your products on marketplaces like Amazon is that buyers are already searching there. Therefore your products should automatically get lots of visibility from eager buyers. But if that were entirely true, there wouldn’t be any need for paid marketplace listings (described in the section above).Therefore listing your products on a third-party marketplace is certainly no guarantee of better visibility for your wares.With an ecommerce platform, SEO strategy is vital. That means you need to set your website up well enough that search engines pull in your product pages. However, you may also want to promote your ecommerce store with pay-per-click ads on Google, Bing, Ecosia or other search providers. Expert Verdict Our research found Squarespace is the best site to set up an online store in 2024. Although it’s on the pricey end, it’s got the advanced selling tools that confident, ambitious merchants need to scale up in the competitive arena of ecommerce.If you’re put off by the extra fees and tricky online marketplace connections, then larger-scale sellers can look at Shopify for a smoother retail experience.Alternatively, local businesses that sell services, subscriptions, and paid appointments are usually best off with Wix. We favor Wix for bookings and other face-to-face business ventures, thanks to its convenient scheduling features. How We Test Ecommerce Website Builders for BusinessesWe tested eight market-leading ecommerce website builders to evaluate them in terms of functionality, usability, accuracy, and aesthetics so we can make the most useful recommendations to US businesses.Our rigorous testing process means these products have been scored and rated in seven main categories of investigation and 47 subcategories – in fact, we covered 341 areas of investigation in total. We then gave each category score a ‘relevance weighting' to ensure the product's final score perfectly reflects the needs and requirements of Expert Market readers – and that's our algorithm in a nutshell!Our main testing categories for ecommerce website builders are:Website Features: the capabilities and functionalities offered by an ecommerce website builder, e.g. blog functionality, SEO capability, and marketing capacity.Sales Features: the sales capabilities and sales functionalities offered by an ecommerce website builder, including shipping, inventory capacity, and payment options.Design: the aesthetic appeal and visual layout of a website created using an ecommerce builder. It encompasses aspects such as page templates and customizable themes.Customer Score: external customer opinion; the feedback and ratings given by customers who have used a particular ecommerce website builder – the market position and reputation a website builder holds.Ease of Use: how user-friendly and intuitive an ecommerce platform is for people with varying levels of technical expertise.Value for Money: the balance between the cost of an ecommerce website builder and the benefits it provides. It considers factors such as pricing plans, subscription models, and available features.Help and Support: the assistance and resources available to users when they encounter issues or need guidance while using an ecommerce builder. This can include tutorials, knowledge bases, and email or chat support. FAQs What is an ecommerce platform? It’s a proprietary set of tools that allow you to sell things online, either directly to customers or, in some cases, to other businesses. More simply, an ecommerce platform is an online store. It usually consists of a website that’s customized to suit the particular product offering. Often it’s linked to other digital sales channels, such as social media shopping and marketplaces like Amazon, Google Shopping, Walmart or Etsy. Which is the cheapest ecommerce platform? Square is the most affordable route to setting up your online sales. You can actually publish a custom online store and take payments from customers without paying any monthly subscription fees. You’ll only pay when you sell (a transaction fee of 2.9% + 30¢ in the US). Note that you can’t accept PayPal payments until you upgrade. How can I stop consumers abandoning their carts? Squarespace, Wix, and GoDaddy all have the ability to send out email notifications if a potential customer abandons their cart, hopefully prompting them to complete their sale. How can I switch ecommerce platforms? Switching ecommerce platforms is a big task and takes a lot of time and effort to get right. But its necessary if you’ve outgrown your current platform.Switching ecommerce platforms can be difficult sometimes. For example Squarespace has some export limitations, meaning its more difficult to switch to another platform. Written by: Sabrina Dougall Web Marketing Expert Sabrina is a business journalist whose career began in news reporting. She has a master's in Investigative Journalism from City University London, and her work has appeared in The Times, The Daily Express, Money Saving Expert, Camden New Journal, Global Trade Review, and Computer Business Review. She specializes in writing about SEO (search engine optimization). Having run her own small business, Sabrina knows first-hand how critical digital marketing is to building a client base and local reputation. Reviewed by: Natasha Willett Head of Research For over 9 years Natasha has worked as a mixed method researcher, across a range of sectors from insurance and policy development to business services and software. As a member of the Market Research Society, Natasha is an advocate for high ethical, commercial and methodological best practices.