11 Best Conference Phone Systems – 2020

conference phone

By Aimee Bradshaw | Writer and researcher | Updated: 9 April 2020

We've researched, reviewed, and rated the best conference room phones on the market today. Read on to find the right option for your business…

During the COVID-19 pandemic, staying in touch with your colleagues and customers is more important than ever. Fortunately, plenty of phone systems can provide streamlined remote communications – with virtual switchboards, softphone capabilities, video conferencing features, and more.

We’re here to safely and remotely help you find the right phone system for your business’ current needs. Just answer a few quick questions about your company, and we’ll match you up with the best phone system providers for your unique requirements. They’ll then be in touch with information and no-obligation quotes, all tailored to you. It’s the quickest, easiest way to compare your options, and it’s completely free.

Today, we're able to work more flexibly than ever. Cloud-based systems mean we can access the tools we need from anywhere, while softphone apps enable us to make business calls from our smartphones. Yes, the nine-to-five, office-bound workday is becoming a thing of the past.

That's why conference phones are such a useful investment in 2020. When you have some employees working in your office, but another handful working from home or in a separate office, organizing face-to-face meetings can be painful. With a top conference phone, all parties can simply dial in from anywhere, enabling much more flexibility.

But which conference phone should you choose? We've researched dozens of leading suppliers to bring you the best conference room phones for businesses in 2020.

Those top conference phones are: the Avaya B100 Series, Polycom RealPresence Trio, Polycom Soundstation IP 5000, Yealink CP860, Polycom Soundstation 2, Mitel 5310 IP, Cisco 7937G, Snom MeetingPoint IP, Yamaha PJP-2OUR and the Polycom Soundstation IP 6000. Read on to find out what makes them so great…

Compare tailored, no-obligation quotes from the best conference phone suppliers for you – just tell us what you're looking for! Get started

The Top 11 Conference Room Phones

The best conference room phones are:

  • Cisco Webex: Best for video conferencing
  • Avaya B100 Series: Most versatile conference phone range
  • Polycom RealPresence Trio: Best premium conference phone
  • Polycom Soundstation IP 5000: Best for small teams
  • Yealink CP860 Conference Phone: Best for remote businesses
  • Polycom Soundstation 2: Most affordable conference phone
  • Mitel 5310 IP: Best for large conference rooms
  • Cisco 7937G Conference Phone: Most feature-rich conference phone
  • Snom MeetingPoint IP: Best for sound quality
  • Yamaha PJP-2OUR: Best portable conference phone
  • Polycom Soundstation IP 6000: Best for mid-sized conference rooms

Of course, there are several factors to consider when buying a conference phone – including the size of your conference room, the size of your team, location-based logistics, and the size of your budget. To narrow down your choices, read on for individual ratings and reviews of each of the above.

And if you'd like more direct help, we can actually match you up with the conference phone suppliers that best suit you, based on your requirements. Just answer a few quick questions about your business, and we'll connect you to top suppliers that can meet your needs. They'll then be in touch directly with tailored, no-obligation quotes. It's the quickest way to compare the best conference phone options for you.

Conference room phones
The right conference phone will help you communicate smoothly with colleagues near and far

Cisco Webex

Best for video conferencing

Cisco's Webex devices aren't exactly what you'd call “phones” – but, given their innovative video conferencing technology, it would be remiss of us not to mention them. Available as interactive boards that address the whole conference room, small desk-based devices that enable one-to-one video meetings, and full-on room kits that include panoramic 4K video and directional audio, Webex's high-tech solutions will suit businesses that are looking for a totally slick video conferencing experience.

Of course, if you don't see the need for a whole new set of devices, you can simply download Webex's video conferencing app onto you and your teammates' smartphones, tablets, or laptops, giving you the ability to tune into a meeting from anywhere.

Price: £0 – £25 per host, per month


  • HD-quality video
  • Customisable video layouts
  • The ability to join a meeting from any device – whether that's a smartphone, laptop, or Webex device
  • The ability to record your meeting online, with automatic transcriptions built-in

Avaya B100 Series

Most versatile conference phone range

Affordable and versatile, Avaya B100 Series conference phones provide an excellent range of conference call solutions for boardrooms of all sizes.

The Avaya B100 series of conference phones combines powerful performance features — including 360-degree surround sound, full duplex operation, and built-in recording — with intuitive design components, like a touch-screen display (Avaya B189) and an onboard conference guide. The result is a powerful and user-friendly conference phone for SIP based large meetings (Avaya B179) and smaller rooms (Avaya B149).

Price: $440 – $850


The best of the Avaya B100 Series phones’ features are its onboard conference guide, intuitive keypad design, and built 360-degree surround sound. Other features include:

  • Full duplex functionality
  • Built-in recording
  • Bluetooth headset and PA-system compatibility
  • Powerful call bridging for up to 5 people and different locations

Polycom RealPresence Trio

Best premium conference phone

For large boardrooms for premium performance and premium design (with a premium price tag), the Polycom RealPresence Trio is a excellent conference phone.

Stylish, powerful, and built for large boardrooms, the Polycom RealPresence Trio is a next-generation conference phone designed with an eye (and ear) towards power and simplicity. The RealPresence Trio’s vivid 5-inch LCD display and 20-foot microphone pickup range make it ideal for large conference rooms.

Price: Starting at $1,359


In addition to its 20-foot pick up range and 5-inch LCD color display, the stylishly-designed Polycom RealPresence Trio comes with a host of other features, including:

  • Onboard Bluetooth technology
  • Polycom’s HD Voice and Noise Block
  • 360-degree microphone coverage
  • One-touch-to-join meeting integration

Polycom Soundstation IP 5000

Best conference phone for small teams

Highly affordable, this conference phone is ideal for small conference rooms and executive offices hosting calls with up to 6 participants.

Also from Polycom, the Soundstation IP 5000 is a feature-rich conference phone for businesses looking for a high-quality conference call solution on the affordable end of the pricing spectrum. Equipped with a wide range of call handling features, the Soundstation IP 5000 supports calls with up to 6 participants and is the phone specified by RingCentral specifies as the preferred conference phone for their phone system clients.

Price: $269 – $278


The Polycom Soundstation IP 5000 comes equipped with a wide range of features, including:

  • Compatibility with a wide range of SIP call platforms
  • Patented Polycom Acoustic Clarity Technology
  • Power over Ethernet
  • Advanced call handling, provisional, and security features
  • Compact design for rooms of any size

Yealink CP860 Conference Phone

Best conference phone for remote businesses

Equipped with call recording and linkage capabilities, the Yealink CP860 is an excellent conference phone for mid- to large-sized companies looking for a versatile conference call solution.

New from Yealink, the CP860 Conference Phone is a conference call solution designed for small to medium-sized conference rooms. Designed with optima HD technology, full duplex functionality, and a built-in 3-microphone array, the CP860 can handle meetings of up to 16 people with clear, life-like audio.

Price: $359


Distinguished by its built-in call recording and mobile phone/PC connectivity for conference calls anywhere, the CP860 has a host of other features, including:

  • 5-way conferencing capability
  • 360-degree voice pickup from up to ten feet away
  • Full duplex technology
  • Optima HD voice and optional expansion microphones

Polycom Soundstation 2

Most affordable conference phone

With a simplified design and high-definition audio performance, the Polycom Soundstation 2 is an excellent choice for small to mid-sized boardrooms looking for an affordable conference call solution.

The Polycom Soundstation 2 is a highly affordable conference phone designed for medium and small-sized conference rooms. Upgraded with a 50% increase in microphone sensitivity over the previous Soundstation model, and a vivid LCD display, the Soundstation 2 provides excellent sound quality for call participants up to 10 feet away.

Price: $180 – $289


Although cheap, the Polycom Soundsation 2 doesn’t cut corners when it comes features and performance. Here are some of its highlights:

  • 360-degree sound coverage
  • 50% increase in microphone sensitivity over the previous Soundstation model
  • Vivid LCD display
  • 25-entry phonebook/speed dial list
  • Password protected settings
Compare tailored, no-obligation quotes from the best conference phone suppliers for you – just tell us what you're looking for! Get started

Mitel 5310 IP

Best for large conference rooms

The Mitel 5310 IP Conference Phone is a feature-rich conference phone with acoustic beamforming technology ideal for large boardrooms.

Larger businesses looking for an effective conference call solution for their board room need look no further than the Mitel 5310 IP Conference Phone. With next-generation acoustic beamforming technology, the 5310 IP Conference Phone can pick up on the current party speaking and simultaneously eliminate virtually all trace of room ambiance.

Price: $195 – $249


The Mitel 5310 IP Conference Phone comes with an expansive list of features, including:

  • Acoustic beamforming technology for superior call quality
  • Familiar telephony controls for call management
  • Multimedia conferencing support
  • Full duplex operation
  • Plugs into 5220, 5224 and 5230 IP models

Cisco 7937G Conference Phone

Most feature-rich conference phone

With excellent audio quality even at large distances, the Cisco 7937G Conference Phone offers an excellent conference call solution for large boardrooms.

The full duplex wideband audio-equipped Cisco 7937 Conference Phone is ideal for larger conference rooms looking to optimize group communication. Feature rich, IP-based, and optimized for hands-free conferencing, this phone is an excellent solution for boardrooms, executive suites, and desktops alike.

Price: $760 – $949


The Cisco 7937G Conference Phone is a full duplex wideband audio-equipped conference phone distinguished by rich features, including:

  • Automatic echo suppression, gain control, and dynamic noise reduction
  • IEEE Power over Ethernet
  • Large room coverage of up to 30 x 40 feet with external microphone
  • Equipped with the G.722 Wideband Codec for wideband acoustics
  • High-definition liquid crystal display

Snom MeetingPoint IP

Best conference phone for sound quality

The Meeting point is an impressive debut conference phone from Snom. With its impressive sound quality for medium to large conference rooms, it's a great choice for larger teams.

Designed for executive offices and large boardrooms alike, the Snom MeetPoint IP comes equipped with full duplex broadband audio for up to 10 participants in a single location.

Price: $585 – $620


Best suited for up to 10 participants, the MeetingPoint offers unparalleled sound quality and an array of impressive features, including:

  • Backlit geographical LCD display
  • OmniSound full duplex broadband sound technology
  • 3 metre range – suitable for 10 people
  • Power support over ethernet
  • 3 or 4 way conferencing

Yamaha PJP-2OUR

Best portable conference phone

The Yamaha PJP-2OUR’s portability and daisy-chaining capabilities make it a high-performing, adaptable conference phone for businesses on the go.

Highly portable with daisy-chaining functionality, the Yamaha PJP-2OUR is a conference phone that fits into any space you need it to. Equipped with essential features including a built-in echo canceller, high-fidelity microphone speaker, and web/audio conferencing support, the Yamaha PJP-2OUR provides an adaptive conference call solution for business of all sizes.

Price: $339


The Yamaha PJP-2OUR features unique daisy-chaining functionality with duplicate models to accommodate larger rooms, and comes with a host of other features, including:

  • USB connectivity for powering, daisy chaining (up to 4 units), and other device connections
  • Built-in echo canceller
  • High-fidelity microphone speaker
  • Supports audio and web conferencing

Polycom Soundstation IP 6000

Best for mid-sized conference rooms

The Polycom Soundsation IP 6000 is an excellent conference call platform for midsize conference rooms with up to 12 call participants.

Ideal for mid-sized conference rooms, the Soundstation IP 6000 offers HD voice quality, full-duplex technology, and interoperability with SIP environments. RingCentral specifies this model as the preferred conference phone for their phone system clients.

Price: $329 – $419


With Polycom’s patented Acoustic Clarity voice quality and built-in Automatic Gain Control, the Soundstation IP 6000 provides excellent audio for up 12 different call members each at varying distances of up to 12 feet away. Other features include:

  • Full duplex technology
  • Power over Ethernet
  • High-resolution display
  • Compatible with SIP call platforms
  • Optional expansion microphones/lapel microphone support
Compare tailored, no-obligation quotes from the best conference phone suppliers for you – just tell us what you're looking for! Get started

Conference Phone FAQs

What are the benefits of having a conference phone?

In today’s more flexible working environment, waiting until everyone's available and present so that you can organize a face-to-face meeting isn’t always practical – especially when members of your team work remotely.

Conference phones are a popular, time-saving alternative to traditional meetings, enabling coworkers who are working from home or in a different office to dial in and join the session, whether just with their voice or using video.

That's the obvious appeal of the conference phone – but what other benefits does this introduce? Let's take a look.

Reduced travel costs

If you don't need to be in the room for a particular meeting, you don't need to pay to travel to get there. For example, you can join in an important meeting with colleagues based in another country without having to buy a plane ticket.

Superb sound quality

Each of the models on our list were selected because the manufacturers are renowned for their quality design and crystal-clear sound reproduction.

Tech-savvy business owners will delight in the knowledge that satellite speakers can be connected to each of these systems as and when needed to extend the sound range for larger meetings and events.

Strong ROI

Most businesses find that the best conference phones quickly pays for themselves when the savings from reduced travel costs and minimized downtime are factored in.

Increased team agility

Ad hoc meetings become a breeze with conference phone systems. Conference phones allow you to discuss new ideas as and when they arise with minimal prior scheduling, allowing teams to move projects forward faster and more efficiently.

Would a small business need to invest in a conference phone?

Solutions that increase team productivity and improve efficiency are especially important for smaller teams. If you are a small business owner looking to buy or upgrade your business phone system, why not read our comprehensive small business telephones buyer’s guide.

Who are the best conference phone manufacturers?

The top five conference phone manufacturers to look out for are Avaya, Polycom, Cisco, Mitel, and Snom. Here's how the features and capabilities they offer compare:

Editor's Rating
LCD Display
Full Duplex Functionality
Bluetooth Enabled
Conference Calling
Sound Recording
Noise Reduction
External Mic Ports
Surround Sound
24/7 Support
Compare Prices Get Quotes Get Quotes Get Quotes Get Quotes Get Quotes

Next Steps

Take note of the size of your conference room, the size of your team, any location-based logistics and your budget before buying a conference phone. With Expert Market you can quickly find the perfect manufacturer for your team by filling in the short form at the top of this page.

Compare tailored, no-obligation quotes from the best conference phone suppliers for you – just tell us what you're looking for! Get started
Aimee profile image
Aimee Bradshaw Writer and researcher

Aimee is Expert Market’s resident telephone systems and point of sale go-to. If she’s not writing about business products, you’ll find her daydreaming about dog walking on Dorset beaches.

Now Read