Verizon Connect Review and Pricing 2023: The Best Overall Fleet Management System

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Looking for a powerful tracking solution to help you scale your business? Verizon Connect scores an impressive 4.7/5 in our research, making it the best overall fleet management for its fast updates, comprehensive alerts, and ability to improve fleet productivity and efficiency.

For fleet owners, trackingreduced fleet costs, and vehicle management features are highly crucial. In this review, we’ll examine how well Verizon Connect performs in these areas, its pros and cons, pricing, and other noteworthy features.

Don’t have time to read the full article? In a nutshell, Verizon Connect has everything you need for efficient fleet management, but at a premium cost. If you’re still hesitant, use our free quote comparison tool to compare prices from the leading vehicle management systems on the market today. 

For over 10 years, Expert Market has been evaluating the best GPS tracking systems available. Our meticulous and unbiased research has helped thousands of business professionals make smarter business decisions.

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4.7
Best For

Best overall GPS tracking system

Verizon Connect's Pros and Cons

Pros

  • “Near” real-time vehicle tracking
  • Seamless job management
  • Efficient fuel management

Cons

  • Limited help and support
  • Three-year contract

“Near” real-time vehicle tracking

Verizon Connect scores 5/5 in our tracking category with its 30-second data refresh that enables you to virtually co-pilot your whole fleet. Moreover, each ping from your GPS tracker also includes detailed information on your vehicle diagnostic systems and any additional sensors connected to your tracking unit. This means you are immediately alerted when anything unusual occurs.

With live map integration and user-friendly dashboards, Verizon Connect links you to all of your drivers on the road. You can also color code your vehicles by job to see, in real time, letting you know exactly where your vehicles and employees are when out in the field.

Seamless job management

Verizon Connect also comes with industry-leading territory planning tools. Its app automatically divides the zone you cover into work areas, then assigns drivers to jobs based on their location, schedule, and vehicle capacity. This helps get jobs done in the best order while burning less time and fuel. 

Verizon Connect is also an expert when it comes to automatic route optimization, so you trust that your drivers are following the swiftest way to their destination.

Efficient fuel management

In the midst of hiking fuel prices, it's natural to be worried. Verizon Connect helps you better administer fuel with cost-effective fuel management features. Get access to a fuel efficiency report, which will break down your fuel usage based on the vehicle year, fuel type, distance traveled, fuel cost per liter, estimate loss, idling duration, and harsh events. 

You can also request a lost fuel report, which breaks down the total lost purchase of fuel, overfill incidents, and average unit cost. This is sure to help you optimize your fuel use, allowing you to weather the energy crisis with confidence.

Limited help and support

Verizon Connect scores 3.5/5 in our help and support category – an above average score. It doesn’t offer an installation setup for its Reveal Starter package or its plug-and-play devices. Furthermore, Verizon charges $100 for each upgrade, unit swap, additional unit, and/or replacement unit. 

Lastly, Verizon offers a variety of support options such as email and 24/7 phone support, as well as a comprehensive knowledge center to assist users. However, it doesn’t have a chatbot, which could be incredibly helpful in navigating its rather intricate website and answering FAQs.

Three-year contract

With great features come great prices. Verizon Connect scores the lowest in our pricing category with a 2.5/5, along with Samsara, Spireon, and Azuga. All four systems offer the standard minimum three-year contract and are on the higher end of the price spectrum. However, a little birdie told us that with a little ‘pecking' around, you can negotiate with Verizon’s sales representatives to get ‘flock-tastic' deals that work for both parties.

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How Much Does Verizon Connect Cost?

Verizon Connect scores 2.5/5 in our pricing category, tied in last place with Samsara, Azuga, and Spireon. While Verizon isn’t the most forthcoming about pricing on its website, our researchers have found that Verizon's monthly license ranges from around $20 – $40 per vehicle, per month. 

As is industry norm, it offers custom plans based on contract length, fleet size, and depth of features. With Verizon Connect’s comprehensive features and integrations, it is understandably more expensive than other GPS fleet tracking solutions. If you're looking for a low-cost fleet management solution, you can take a look at our review of RAM Tracking and Quartix, which respectively score 4.6/5 and 4.4/5 in our pricing category, respectively.

Below is a quick side-by-side comparison of Verizon Connect’s packages.

Reveal Starter

Reveal

Best for

Fleet of 1 to 15 vehicles

Fleet of any size

Key Features

  • Live Map, route replay, geofences, google traffic data

  • Speed and location data

  • Manager app

  • Plug and play hardware

  • 3 alerts: geofencing, speeding, idling

  • 4 basic reports: daily report, detailed report, geofence report, and distance traveled report

  • All Reveal Starter features

  • 17 alerts

  • 32 advanced reports: speeding, vehicle maintenance cost analysis, carbon footprint, timesheets, etc.

  • Professionally installed hardware

  • Maintenance scheduling

  • Driver app

  • Dashboard metrics

  • Driver groups and permissions

Compatible Add-Ons & Integrations

  • Dashcams

  • Roadside Assistance

  • Dashcams

  • Roadside Assistance

  • ELD

  • Fuel card

  • Vehicle sensor data

  • Panic button

Verizon offers a standard 36-month contract, after which, the term will be reduced to one year. Alternatively, you may ask a Verizon representative to extend your subsequent term by two to three years, if you're looking to strike a lower rate. 

If you’ve got 15 minutes to spare, Verizon offers a free demo of Verizon Connect for potential customers. If you like the look of it, Verizon’s trained engineers will pop around to your garage and install your new (Reveal) tracker for you. Furthermore, Verizon also offers a 14-day cooling-off period and a free trial

Want to get custom quotes directly from an Expert Market-approved vehicle tracking supplier? Use our free price comparison tool – let us know what you need and we’ll match you with the best vehicle tracking suppliers that can fulfill the unique needs of your business. They’ll then be in touch with tailored, obligation-free quotes for you to compare.

Verizon Connect's Standout Features

AI Dashcam

Verizon Connect's dash cam
Source: Verizon Connect Review road and driver footage side by side with Verizon Connect’s Intelligent AI dashcam

Take control of your fleet’s safety, coach your drivers, and help prevent accidents with Verizon’s AI-powered dashcams. With alerts for distracted driving, Verizon’s AI helps safeguard drivers in real-time, reduces accidents, and automatically categorizes risky driving events, according to severity, for easy review.

  • Review road and driver footage side by side.
  • Set up alerts for when a driver is following another vehicle too closely or falling asleep. 
  • Receive HD clips of risky driving events within minutes of the incident (clips are classified and tagged appropriately, enabling you to take action quickly).
  • In-cab audio alerts, which work in areas without connectivity. 
  • The videos are cloud-based, which are available on Verizon's platform within minutes of an event.

Pro tip: Verizon offers bundle pricing for its AI dashcam and GPS tracker, so mention this to the sales rep.

RevealField Job Management Software

Person using RevealField software
(Source: Verizon Connect) Streamline job management with RevealField

Verizon offers an intuitive and comprehensive job management software that makes job dispatching as simple as 1, 2, 3:

  1. Receive a job request

  2. Book a job based on technician availability, location, and whether they know the customer.

  3. Confirm the customer’s appointment

With RevealField, you can check job status and vehicle location on a live map and provide an accurate ETA to your customers. Once a job is complete, your customers can then submit a rating and review the job and the technician. Meanwhile, your technicians can view their list of jobs for the day along with important job details. They can also report on job status – in progress or complete – and capture job notes, photos, and signatures from the field in the technician mobile app.

It also integrates with QuickBooks Online, so you can easily manage your financial data.

Integrated FMCSA-compliant ELD software

Verizon Connect ELD software
(Source: Verizon Connect) Easily comply with FMCSA HOS and ELD regulations with Reveal ELD Logbook

With Verizon Connect’s Federal Motor Carrier Safety Administration (FMCSA) compliant electronic logging device (ELD) software, you can help your drivers avoid violations and penalties at roadside inspections.

With Verizon Connect, your drivers simply need to log in to its mobile app and start driving. Verizon will automatically track your driver's hours of service (HOS). With 24/7 mobile app support for commercial drivers and seamless fleet management system integration, this ELD software makes DOT compliance easy.

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What Kind of Business is Verizon Connect Best For?

With an overall score of 4.7/5 in our in-depth research, Verizon Connect is the best system for US businesses today. It scores 5/5 in tracking, driver management, and vehicle management and is loaded with integrations that will help your business scale without much heavy lifting on your end. 

Verizon Connect allows you to maximize productivity with intuitive automatic route optimization and helps you stay on top of vehicle maintenance, all highly crucial features for medium to large delivery fleets.

Verizon Connect can also help you comply with industry mandates and route restrictions across all locations, which can be challenging when you're managing bigger fleets. With Verizon Connect, you can automatically track driving data and show proof of compliance with a few taps on your phone.

That’s not to say that Verizon Connect isn’t for small fleets. In fact, you can install Verizon Connect on only one vehicle, by booking an appointment to buy in-store. However, smaller fleets would gain better ground with GPS Trackit, which scores 3.9/5 in our pricing category for its extremely flexible no-contract subscription plans. 

How Does Verizon Connect Compare with Other Fleet Management Systems?

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4.7
4.4
3.5
4.1
4.5
4.2
4.3
4.5
4.0
Pricing (Software)
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From $25 to $35/month

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From $14.90 to $22.90

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Bespoke pricing depending on fleet size, contract length, and features

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From $23.95

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Available on request

Pricing (Software)

From $25/month

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Starts at $25 per month

Best For

Best overall GPS tracking system

Best For

Efficient routes

Best For

Fleets of cars

Best For

Fast updates

Best For
Best For

Smaller fleets

Best For

Affordability

Best For

Managing drivers

Best For

Minimizing downtime

Verizon Connect's Vehicle Tracking Features

Verizon Connect vehicle tracking software on different screens
Source: Verizon Connect

Verizon is the only system to score a perfect 5/5 in our tracking category. This is followed closely by Samsara (4.9/5) and Spireon (4.8/5)

Largely, this perfect score is thanks to Verizon Connect’s robust tracking software and Insight Alerts system, which notifies you in real time when a vehicle does something unexpected. Verizon Connect’s Insight alert types include:

  • Activity
  • Diagnostic
  • Driving hours
  • Geofencing
  • Harsh driving, idling, and speeding
  • Ignition on, late start, and long stop
  • Power disruption
  • Out-of-hours driving (useful for theft prevention)
Verizon Connect tracking dashboard
(Source: Verizon Connect) Verizon Connect’s main dashboard makes it super easy to monitor your entire fleet at a glance by color coding vehicle status within a live map

Verizon Connect's Ability to Reduce Fleet Costs

Once you've created a route with multiple stops, Verizon Connect’s intuitive routing abilities system can automatically optimize it by reordering the stops, except for the start and end points, to create the shortest or quickest route possible. However, Azuga, our number one contender in route optimization, allows you to reorder stops – including the start and stop points – giving you ultimate control of your vehicle journey.

While Azuga automatically optimizes routes to avoid traffic congestion and possibly dangerous areas like construction zones, Verizon offers Map Layers, which shows road closures that are available as part of the map data that you get from Verizon Connect or as road edits that someone from within your organization has made. 

Lastly, Verizon offers fully customizable mileage reports that can be filtered by various options such as vehicle, driver, vehicle and driver, vehicle and state, and road type. However, it lags behind competitors like Azuga and Teletrac Navman, which scores 4.4/5 and 4.1/5 respectively. Azuga allows for viewing mileage broken down by state, while Teletrac Navman's DIRECTOR records both interstate and intrastate mileage, allows you to keep a separate record for your private mileage.

Verizon Connect's Vehicle Management Features

When it comes to vehicle management, Verizon and Samsara soar to the top with a perfect score of 5/5. Both systems offer the ability to automatically receive vehicle diagnostic reports as soon as a fault light appears. However, Verizon takes it one step further with its Maintenance Connect console which provides Diagnostic Trouble Codes (DTCs) and allows you to quickly identify the closest service center if immediate action is necessary.

Verizon Connect Reveal competes head-to-head with Linxup (4.5/5), the best system for minimizing downtime, in terms of maintenance scheduling and maintenance documentation.

Linxup excels at tracking fleet maintenance records and scheduled preventative maintenance routines. However, Verizon goes a step further as it not only gives you access to its service history logs, like Linxup, but also gives you the freedom to manually add, alter, or remove entries as you see fit.

Both systems are equipped with powerful alerts to notify you when an upcoming service is near. However, only Verizon sends you console alerts when a vehicle fails to complete a scheduled maintenance service.

As for theft prevention, all three systems are like a superhero, protecting your fleet with powerful alerts for unauthorized usage. However only Verizon and Samsara offer a panic button as an extra security feature – like a bat signal for your fleet, your driver can press the panic button to notify you ASAP if someone tries to steal your car, or if there’s an emergency.

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Does Verizon Connect Have Good Customer Reviews?

Verizon Connect is by far the most reviewed tracking system on our list with 793 reviews at Capterra (3.2/5) and 923 reviews at G2 (3.9/5), where Verizon Connect wins #1 in route planning. Although Verizon does have a few integration hiccups along the way, Verizon's representatives are responsive and are actively reaching out to address user concerns.

Game Changer for Deliveries

What do you like best? The GPS has been beneficial in tracking timeliness of drivers getting to jobs. The cameras have saved us from ‘at fault' accidents on 4 separate occasions already! This system has paid for itself 10x already!

What do you dislike? I don't have much that I dislike about this service. If I were to have to choose something, it would be the refresh rate of tracking in real time. The speed sensors can be off at times as well.

What problems is the product solving and how is that benefiting you? GPS tracking for timely deliveries and Cameras for our drivers protection! (sic)

Sean W., Vice President
- October 4 2022
Easy to use. Works for everything I need in tracking and eld software

What do you like best? Easy installs, Customer service, is beneficial. Applications are exactly what I need in my business.

What do you dislike? Ordering equipment is a hassle. Takes many phone calls to get equipment order.

What problems is the product solving and how is that benefiting you? Administration portal. (sic)

Tammy K., Operations Manager
- October 4 2022
Best tracking system for any business!

What do you like best? Best Customer service, dependable company. They will call back to make sure your system is working or they will stay on the phone until you are satisfied. I have called maybe twice or three times and they always corrected the issue. You just don't get that kind of response anywhere.

What do you dislike? Maybe give customers something free to wear t-shirts or something to place on our company vehicles showing everyone who we do business with.

What problems is the product solving and how is that benefiting you? Tracking all of our company vehicles sometimes are not displaying locations. It's very important to know who is closer to another vehicle in case they need assistance. (sic)

Eddie A., Fleet Operations Manager
- September 29 2022 (Original November 4 2020)
Verizon Connect

Overall: When calling customer service, was always helpful and would let me know when issue was resolved.

Pros: Verizon Connect is very user-friendly, as I was able to navigate thru system and was self-taught.

Cons: When Verizon connect would be down, was very difficult to manage. (sic)

Kali S., Fleet Maintenance Coordinator
- December 6 2022
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Verdict

Verizon Connect’s stellar overall score of 4.7/5 in our in-depth research is the result of years of innovation. Its comprehensive fleet management software will help you comply with regulations, simplify maintenancereduce fleet costs, and improve fleet performance, making it the best overall fleet management system.

Verizon Connect is highly scalable with Reveal Starter for small businesses and Reveal for medium to large fleets. However, do keep in mind that it's more on the expensive end and requires you to commit to a minimum contract length of three years, thus scoring a 2.5/5 in our pricing category.

If you're looking for a more budget-friendly fleet management solution, you can check out RAM (4.6/5), which offers the most affordable pricing options with its long-term contract packages. On the other hand, if you're looking for a commitment-free option, you can check out GPS Trackit (3.9/5), which is our top choice for smaller fleets, with its incredibly flexible no-contract subscription plans.

Still unsure about how much you need to invest in your fleet management system? Use our free quote comparison tool to get the most accurate prices straight from the leading providers in the industry.

Written by:

With over six years of experience helping businesses scale through strategic marketing research, Pam delivers the most useful tech advice for small businesses and beyond. At Expert Market, she probes into the world of fleet management systems to help business owners get the most bang for their buck.