The Voyager Fleet Card is best known for its awesome coverage – but is it the right fleet card program for your business? Our Voyager Fleet Card review should help you decide…
Owned by CSI (Corporate Spending Innovations) and issued and backed by US Bank, the Voyager Fleet Card is a fantastic option for managing your business’ fuel spend – regardless of the size of your fleet.
The Voyager Fleet Card is all about flexibility and customization, which we’ll explore in detail in this review. Plus, thanks to the colossal Voyager network, this card can be used at hundreds of thousands of fuel and maintenance stations across all 50 states. Now that’s coverage!
Of course, the Voyager Fleet Card also has its setbacks. But could it be the right card for you? Read on to find out…
|Reviewed by Expert Market:||02/09/2021|
Businesses Served by Voyager
We can honestly say that the Voyager Fleet Card program is suitable for fleet operations of all sizes.
Why? Well, first of all, the card can be used at a (frankly incredible) 230,000 fuel and maintenance locations, which are situated across all 50 states.
This is great for large businesses – particularly those that operate all over the country – as no matter where your drivers are, it’s likely that they’ll never be too far from a spot to fuel up. It’s thanks to this omnipresence that the card is so popular with commercial fleets, OTR fleets, aviation fleets, and government fleets.
Meanwhile, the flexibility offered by this program makes it a good fit for small fleets, too. With highly customizable reporting, purchase controls and payment options, small businesses can really tailor their Voyager Fleet Card program to their unique needs, in order to get the value they need out of it.
It’s worth noting that this program also supplies fleet cards to tax exempt qualified organizations, including government and nonprofit entities.
Voyager Fleet Cards, Rewards and Incentives
As we’ve already mentioned, the Voyager Fleet Card is all about flexibility and customization. You can tailor your plan on a card-by-card basis, and assign cards to drivers, vehicles, or both, depending on how your fleet works.
Here’s what this fleet card program can offer you.
Advanced spending controls
This is a fuel card program that gives you plenty of control over how much your fleet can spend, helping you to slash fuel and maintenance costs wherever you can.
Rather than just setting a single blanket spending limit, you can choose separate limits for each individual card, based on the following:
- Whether the card can be used to buy fuel only, or both fuel and maintenance services
- How many purchases can be made per day
- How many dollars can be spent on each purchase
- How many dollars can be spent in a day
- How many dollars can be spent in a week
- How many dollars can be spent in a month
You might find this particularly helpful if you have both part-time and full-time drivers, and so would expect your part-time drivers to spend less.
Fleet managers who use Voyager's card program will also gain access to the Voyager Fleet Card online portal. Through the portal, managers can track invoices and previous transaction details, as well as view reports on drivers, vehicles, and how many miles per gallon they are achieving.
Secure purchase authorization
Purchases made with your Voyager Fleet Cards can be as secure as you like, with drivers asked to give ID prompts of your choosing to prove they’re legitimate card holders.
At the point of purchase, you can decide what your drivers are asked to give. Options include:
- Odometer readings
- ID numbers
- Trip numbers
- Vehicle numbers
- Employee numbers
- A combination of these
If you’re feeling lucky, you can even let your drivers make purchases without having to give any ID info – though we’d advise against this.
But does the Voyager Fleet Card program offer fuel cost rebates?
Sadly, no. And considering there are so many fleet card programs out there that will give you a few cents back for every gallon of fuel you buy, this is a little disappointing.
However, it could be that this card’s benefits – particularly its stringent purchase control settings – help you to save enough on fuel costs that missing out on rebates isn’t such a big drawback anyway. That’s up to you, though.
A note on distribution
It should be noted that the Voyager Fleet Card is distributed through Voyager Fleet partners – in other words, third party companies.
While your Voyager Fleet Card program will always offer the benefits listed here, it’s worth being aware that these distributors do have the power to add their own service charges to your program.
More often than not, you’ll plump for a distributor that’s local to you – but it’s worth doing your research, and finding one that doesn’t pile on any additional fees.
Finding a Voyager Station
Have we mentioned that over 230,000 stations nationwide (including 60,000 maintenance locations) accept the Voyager Fleet Card? We have? Well, it bears repeating – especially now we’re onto the subject of finding stations.
Put simply, this awesome coverage makes it extremely easy to find a station that’ll accept your Voyager Fleet Cards. Stations are available in every state, and are easy to pin down using US Bank’s online Voyager Merchant Locator, which can be accessed via a web browser. You can also use the free app – Voyager Mobile – which is available for both Apple and Android users.
The Voyager Merchant Locator enables fleet managers and their drivers to filter station searches by fuel type and available amenities. Results are shown on a digital map, and you can even check the current price of your fuel at each location that pops up.
It’s worth being aware, though, that a large proportion of App Store customer reviews for the Voyager Mobile app are less than positive – they complain that the app is glitchy and sometimes doesn’t work, and overall, it’s been rated a measly 2.7 stars.
Voyager’s network of fuel station brands
We can hear you asking: “How is it that so many stations will accept the Voyager Fleet Card?” Well, this comes down to the brand’s colossal network of fuel station brands.
Voyager has partnered with a range of both national chains and regional companies, from 7-Eleven, Shell, BP, Chevron and ExxonMobil right down to small independent merchants. You can see a list of the fuel station brands that accept Voyager Fleet Cards here.
Aside from the security of knowing there’ll always be plenty of places to fuel up in your area, this massive variety also gives you the opportunity to choose cheaper fuel station brands over pricier ones, shaving even more pennies off those hefty fuel costs.
The Pros and Cons of a Voyager Fleet Card
✓ This card program’s coverage is just awesome. Accepted at over 230,000 fuel and maintenance stations across the US, it’s likely your drivers will always find somewhere to fuel up – and you can direct them to choose the cheaper brands, too.
✓ The Voyager Fleet Card comes with highly customizable purchase controls, enabling you to restrict what your drivers buy, how much they can spend in a certain timeframe, and how much cash they can splash on each purchase.
✓ This card program keeps things secure by asking drivers to share ID prompts of your choosing at the point of purchase.
✓ Using Voyager’s online portal, fleet operators can choose to see a range of fuel-related data for each card – from reports on vehicles and drivers to historical purchase info.
✓ Voyager provides 24/7 US-based customer support.
✘ Unlike plenty of other fleet card programs, the Voyager Fleet Card doesn’t come with rebates (money back) on the fuel that your business buys.
✘ While the card itself comes with no fees, the fact that it’s distributed through Voyager Fleet partners means they might charge their own service fees – so keep an eye on that.
✘ App Store customers have given the Voyager Mobile app an average star rating of just 2.7, with technical problems emerging as the key reason for these low ratings.
Ultimately, what stands out the most about the Voyager Fleet Card is the sheer volume of stations that it can be used at, and the extent to which you can customize the program so that it meets your specific fleet and fuel management needs.
While it doesn’t offer rebates on fuel costs – and there’s a risk that your distributor might charge you extra fees – we still believe that this fleet card program makes for a truly excellent option for fleets of all sizes, with the potential to help cut fuel costs dramatically.
Of course, with so many different fleet card programs out there, you might feel a little confused as to which one is right for you. That’s where we can help. Simply tell us about your business’ fleet using our quick form, and you’ll hear back from the fleet card providers that can best meet your needs. It’s free, fast, and easy – why not try it out?