Fuelman Fleet Card Review

fuelman logo

By Julia Watts | Content Manager

Time to get a fleet card? We think so. But is Fuelman the right provider to boost your business, or should you look elsewhere?


fuelman review

Pros:

  • Wide acceptance network of around 50,000 gas stations across the US
  • Excellent rebates for non-profits and governmental fleets
  • Save up to 8 cents per gallon on diesel, and 5 cents per gallon on leaded fuel
  • Impressive discounts at convenience stores such as Speedway and Pilot

X Cons:

  • Stations aren’t well distributed in Massachusetts, Montana, and Minnesota
  • Mobile app has a dated look and feel
  • You’ll need a credit score of around 580 to apply
  • Dreadful customer reviews
  • Glaring lack of transparency when it comes to prices
At a glance: Fuelman boasts extensive coverage and a sumptuous selection of flexible fleet cards, but is dogged by an antiquated mobile app, alarming customer reviews, and a serious lack of transparency around fees.

Fuelman is a US-based fleet card provider, established in 1985 in Norcross, Georgia. Acquired by Fleetcor in 2000, Fuelman offers four cards, which help managers of various fleet sizes to cut costs, increase security, and manage the administrative hassle of their vehicles, drivers, and fuel usage.

But is Fuelman right for your business? Let’s take a look.


What is the Fuelman Fleet Card?

A Fuelman fleet card lets you pay for gas, repair services, and other supplies at a range of gas stations and convenience stores across the US. A Fuelman card can be topped up with regular money, and preset with customizable spend limits and restrictive access controls. A Fuelman card is ideal for fleets of vehicles pumping between 1,000 and 5,000 gallons per month.


What is the Fuelman Network?

The Fuelman network (also known as the Fuelman Discount Network) refers to the web of 20,000 maintenance sites and 50,000 gas stations where the Fuelman fleet card can be accepted. At these sites, Fuelman’s range of fleet cards can be used to fill up on gas or diesel, access repair or maintenance services, and receive discounts.

Though this may be a lot, other fleet card providers boast similar, if not greater network coverage. WEX cards, for instance, are accepted at around 95% of all gas stations in the US, plus 45,000 service locations, while Comdata’s fleet card also boasts an impressive level of coverage.

Find your closest Fuelman gas station

If your company operates across state lines, then a Fuelman fleet card is an excellent option. Long-haul truckers and moving services, take note!

It offers true coast-to-coast coverage in the Lower 48, though some areas have gaps in coverage. We found this to be especially true in Montana and New Mexico (where there can be long gaps between stations), Minnesota (where member stations tend to be clustered in the northwest), and central Massachusetts (lacking any stations to the state’s west).

To discover what Fuelman fleet card services you could benefit from on your next journey, visit Fuelman’s Site Locator. You can filter stations by state, fuel type, driver comforts, and facilities – and it works as a useful trip-planning tool, too.

what is the fuelman network

Fuelman offers 50,000 sites, less admin, and coast-to-coast coverage – what’s not to like?


What Are Fuelman’s Services and Benefits?

Save money

Fuelman can save you up to 8 cents per gallon on diesel and 5 cents per gallon on unleaded fuel – provided you fill up at one of the 40,000+ locations in its Discount Network. 

As well as that obvious benefit (less fuel spending = more money in your pocket!), a Fuelman fleet card also lets you enable purchase controls to drive down the overall costs of managing your fleet.

Reduce fraud

We all know how easy it is to burn through your fuel spend as it is. But when you’ve got drivers skimming off the top, or cooking the books for a quick buck, it’s even harder to stay within budget. 

A Fuelman fleet card helps prevent driver theft and fraud – your staff will have to enter their Driver’s Identification Number if they want to access the card’s spend. And if any unauthorized activity does occur, rest assured you’ll know about it – Fuelman will send you an email or text alert at the first sign of suspicious activity.

More spending control

With some of the strongest purchasing controls on the market, Fuelman helps you limit the excesses of your drivers when they’re out on the asphalt. With a Fuelman fleet card, you can easily set limits as to where, when, and on what can your team can spend – not to mention how much!

Flexibility for fleets

Fuelman isn’t a ‘one-size-fits-all’ solution – far from it. Rather, it offers a range of different fleet cards designed to reflect the unique needs of your business. Whether you’re a small fleet or volume buyer, you rely on diesel, or you need a mixed fuel solution, Fuelman has a card to fit your demands,

Wide network

A fleet card might offer the world in benefits – but if you can’t use it anywhere, it’s not worth the plastic it’s made from. With Fuelman, though, that’s nothing to worry about. Accepted at over 50,000 gas stations across the US, it’s unlikely you’ll run out of places to get your fill.

Reporting made simple

Fuelman also helps you save cash by collecting the data you need to keep a handle on your fuel spend, then placing it at your fingertips. Its mobile app (though a little ‘2008’ in look and feel) makes keeping tabs on transactions a cinch, cutting out the admin of fuel spend analysis and streamlining your back office processes.

No more fumbling around with cash, or despairing over lost or illegible old receipts – you’ll get everything in one place, all digitized and ready to be interpreted.

Top tip: For a fleet card app that’s truly mobile, try WEX Connect – it looks good, and makes it easy to find the nearest place to top up or grab a bite.

How Much Does Fuelman Cost?

As with most other fleet card suppliers, Fuelman doesn’t openly advertise its exact rates. That said, it’s likely you’ll pay a monthly card cost of anywhere between $0 and $10 per card, plus interest – typically an APR (annual percentage rate) of between 15% and 20%. If you fail to make repayments, you may also be eligible for late fees, too.

However, these rates are general, and you can expect to pay fees like these across a wide range of fleet card brands. We’ll be honest – the quickest, easiest, and most hassle-free way to get to get fleet card quotes is to utilize our 30-second webform.

Here’s how it works:

1) Provide us with a few details about your business, and the fleet card solution you’re looking to implement. We’ll ask:

  • How you currently purchase fuel
  • How large your fleet is
  • Where you mainly pump gas

2) Next, give us your ZIP code, so we can get you quotes from suppliers who are best-placed to service your area

3) After that, you’ll receive tailored fleet card quotes for your business, location, and industry. It takes less than a minute, and is 100% free. Ready to give it a try?

Well… are you? Yes, I'm ready

Is Fuelman Right For My Business?

Fuelman sure does have plenty of benefits for fleets of all shapes and sizes. But is it right for your fleet? And, if it is, which of its fuel card offerings is most suitable for where (and what) you fill up? Let’s take a look.

“I operate a mixed fleet that pumps gas in metro areas”

fuelman deep saver fleet cardIf this sounds like you, the Fuelman Deep Saver card is your best bet. It’s well-suited to fleets looking to pump both gas and diesel in cities and more densely-populated areas, and is accepted at all Fuelman Network locations.

Better still, the Deep Saver card saves you 8 cents per gallon on diesel and 5 cents per gallon on unleaded, at any of the 40,000 sites that make up Fuelman’s Discount Network.

“I run an interstate freight business”

fuelman simple saver fleet cardIf you’re in the trucking trade, you may be better served by a more simple option – that is, the Fuelman Simple Saver fleet card. It’s ideal for heavier fleets, particularly those pumping diesel at truck stops. Oh, and it’ll save you money, too – 10 cents on purchases at Pilot, Speedway, and Kwik Trip, to be exact, and 2 cents at other locations.

fuelman universal fleet card

“I need a fuel card that’s universally accepted”

No problem! Simply apply for Fuelman’s Universal Premium Fleet Card Mastercard.
Rather than being limited to stations in Fuelman’s Discount Network, this card is accepted wherever Mastercard is – which, in practice, equates to
160,000 stations nationwide

“I operate a non-profit fleet. Is there a card for me?”
Absolutely. Fuelman’s Public Sector fleet card is tailor-made for business operating in the non-profit and governmental sectors. As well as rebates, this card offers special tax reporting, simplified accounting, and additional control over fuel spend.

Here’s what you can expect to save with Fuelman’s Public Sector card:

fuelman public sector fleet card

Monthly gallons pumped:

Rebate per gallon:

0 – 3001 cent
301 – 6002 cents
601 – 12003 cents
1,201 – 3,0004 cents
3,001 – 14,0005 cents

Not bad, right? 

And, providing your organization is tax-exempt, you’ll pay no taxes on qualified purchases at the time of billing. Better still, Fuelman will handle some of the tax process for you, and report on your behalf. On top of this, you’ll get all your transactions by driver, department, and vehicle wrapped up into a single, straightforward report – saving you time, patience, and potentially a headache, too!

Did You Know?

WEX also offers fleet cards for local and state government fleets. These cards come with 24/7 support, tax exemptions, and a suave suite of powerful analytics. Jump into the icon below to start comparing quotes.

Start comparing fleet card quotes Click here

What do Fuelman’s Customer Reviews Say?

At Expert Market, we believe that no Fuelman review would be complete without taking into account the opinions of its customers – whether good or bad. So, what do users of Fuelman’s range of fleet cards have to say about its services?

Sadly, it’s not good. Glowing endorsements of Fuelman are hard to come by – the only thing we found that came close is a brief review written in Dutch, on the Trustpilot page of Fuelman’s parent company Fleetcor:

fleetcor trustpilot review

Geen problemen? Not what we've heard. Because the reviews don’t get much better for Fuelman or Fleetcor; especially considering the latter was recently confronted with a class-action lawsuit citing alleged ‘predatory fee practices’. We’ll let this review do the talking.

“I’ve had this card for about three months. Though I’d never had to pay any late fees before, when I got my latest invoice there was a fee of $29.95 tacked on. So, I called [Fuelman] and asked about this fee. They flat out told me (and this was a higher up, not some newbie) “When fuel is below $3.25 a gallon, we have to charge this fee to maintain your account”.

“I did not agree to this fee. This fee is not mentioned anywhere online when applying, nor was it mentioned when I spent an hour setting this account up. Supposedly this fee is in the 98 page terms and conditions [Fuelman] sends you, which frankly no one reads.

“Needless to say I cancelled my account!”

  • Anonymous Fuelman customer

Review Source: FICO Forums

It’s not the most flattering verdict, of course – it indicates that Fuelman charges a minimum amount to ‘maintain the account’ when gas prices are below a certain amount. The fact that this wasn’t mentioned when the reviewer signed up also highlights what our own research turned up – a marked lack of transparency where fees are concerned.

Alarmingly, this doesn’t appear to be an isolated incident – at the time of writing, a cringe-inducing 218 complaints about Fleetcor had been registered with Better Business Bureau. A Citron research paper also had some… interesting things to say about Fuelman’s financial practices. Even Fuelman’s app was mercilessly ripped apart by reviewers.

Our advice? Make sure you know exactly what you’re going to be paying, before going anywhere near a contract. And when it comes to the terms and conditions, make sure you’ve read all 98 pages of them.


What Other Fuel Card Providers Could I Consider?

If you’ve read this far, run a business that pumps at least 1,000 gallons of gas per month, and are interested in what fleet cards can do for your business, then good news – you’re in the right place. Because even if Fuelman’s fleet card solution isn’t right for you, there’s a whole world of other providers making waves across the asphalt of the US…

…and we’ve reviewed them all. Jump into the table below to see how Fuelman compares, and browse our expert analysis of a range of top fleet cards.

Fleet card provider

Our rating

Read review

ARCOARCO Review
BPBP Review
Chevron and TexacoChevron and Texaco Review
ExxonMobilExxonMobil Review
FuelmanBack to top
ShellShell Review
SunocoSunoco Review
WEXWEX Review

Expert Verdict

Fuelman – a fleet card of two halves. On the one hand, its range of different fleet cards shows a passion for catering to the needs of fleets of all sizes and vehicle types. Its card for non-profits is sensational, as are the rebates offered with it – plus 10 cents off on purchases at Kwik City, when added up across a fleet of hundreds of vehicles, is nothing to be scoffed at.

However, it’s very difficult to look past the poor reviews Fuelman has accumulated during its 35 years in business. Hidden (perhaps unnecessary, misleading, or even predatory) fees, plus a lack of transparency around specific costs, mean we can’t quite give Fuelman the ringing endorsement we’d have liked to.

So, what do we recommend instead?

Well, if it’s your first fleet card, we suggest opting for a provider such as WEX, which we rated five stars, Click here to find out exactly how much WEX can save your business, or take a moment to complete our quick quote-finding form.

Simply provide us with a few details about your fleet, and we’ll match your requirements with top fleet card providers in the US. You’ll then receive quotes tailored to your business, absolutely free. Get pumped!

Julia Watts Content Manager

Specializing in the complex realms of telephone systems, business energy, vehicle tracking, asset tracking, and fuel cards, Julia writes content that cuts through the noise to help you find the right solutions and technologies for your business. Having spent five years working across the dynamic world of entrepreneurship, she loves helping exciting ventures – big or small – to flourish.

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