The Best CRM Software for Sales Teams

Drawing of increasing sales on a chalkboard

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$0 – $69 per user, per month

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$0 – $59 per user, per month

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$0 -$120 per user, per month

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$14 – $129 per user, per month

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$12 – $50 per user, per month

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$0 – $33 per user, per month

Free Plan
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Key Features
  • One on one tailored training packages
  • Lead capture via social media listening
  • Unlimited sales automations
Key Features
  • Lead scoring with AI assistant, Freddy
  • Integrated multi-channel communication with leads
  • Contact segmentation
Key Features
  • Website visitor tracking and chatbots, even on the free plan
  • Great capacity for collaboration across ‘hubs’
  • Shared KPI tracking
Key Features
  • Kanban-style sales pipeline
  • Buildable plan structure with add-on packages
  • Both individual and shared KPIs
Key Features
  • Lead scoring is included on all tiers
  • Strong data analysis capabilities
  • Manage quote proposals with third-party integration
Key Features
  • Custom fields
  • Customizable sales pipeline with lead scoring included
  • Generous amount of actions included for custom automation
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Based on our analysis, the best CRM system for sales teams specifically is Zoho CRM.

We compared the top CRM systems on the market to identify which providers tick the most boxes for sales teams’ needs. We considered features such as contact management, pipeline tracking, lead scoring and automation to determine a top-six shortlist for sales teams.

Below you can find our breakdown with in-depth reviews on each provider. If you prefer to cut to the chase, you can answer a few short questions about your requirements and receive free, tailored quotes from your best-suited CRM provider.

The Top Six CRM Systems for Sales Teams

These are the providers we recommend based on our research. Clicking on the links will take you to the provider’s website.

  1. Zoho CRM – Best Overall CRM System for Sales Teams
  2. Freshsales – Best CRM System for Communicating with Leads
  3. HubSpot Sales Hub – Best CRM Provider for Scalability
  4. Pipedrive – Best CRM Provider for Deals
  5. Salesmate – Best Low-Cost CRM Provider
  6. Sales CRM – Best Sales CRM System for Customization

What is a Sales CRM?

CRM systems offer a centralized hub for marketing, sales and customer service teams to view customer information. While all three teams use CRM software, they have distinct needs which need to be addressed. For sales teams, a dedicated CRM system allows leads to be nurtured into loyal customers.

CRM systems for sales teams collect contact information in one comprehensive visual pipeline so that sales reps can work collaboratively to identify lead conversion opportunities, close deals and ultimately establish strong customer relationships.

1. Zoho CRM Best Overall CRM System for Sales Teams

For teams looking to streamline their sales processes, we highly recommend Zoho CRM. It offers a range of features such as remote work support, lead generation automation, sales pipeline visibility, and sales data analysis to provide forecasting on future trends.

Zoho CRM
Pricing $0-$69 per user, per month
Quick overview

With an all-in-one CRM solution, Zoho can help to coordinate your sales, marketing and customer service efforts. Its software system suits a range of industries, including those working in retail, real estate, financial services and insurance.

PlanPrice (billed annually)Price (billed monthly)
Free $0 $0
Standard $14 per user, per month $20 per user, per month
Professional $23 per user, per month $35 per user, per month
Enterprise $40 per user, per month $50 per user, per month
Ultimate $52 per user, per month $65 per user, per month
Plus $57 per user, per month $69 per user, per month

Zoho CRM for Sales Teams: Feature Analysis

  • Lead Capture: Social listening with Twitter Keywords, web visitor tracking with Zoho iQ integration, a maximum of ten website chatbots on Plus plan only and web form templates available.
  • Lead Communication: Email templates are available on all plans, and live chat and social media messaging are available on the Plus plan only. Video conferencing and VoIP are not included on any plan.
  • Lead Conversion: Customizable sales pipeline, lead scoring from Standard plan and up.
  • Contact Database: Contact segmentation on all plans, duplicate detection on Professional plan and up and with an integration, Zoho can show a contact’s Twitter and Facebook feed.
  • Data Analysis: Custom report and chart builder from Standard plans and up and capacity to view sales forecasts from the Enterprise plan and up. AI assistant, Zia helps identify sales opportunities and anomalies.
  • Integrations: A large number of first-party integrations with the rest of Zoho’s software suite, social media integration from Standard plan and up plus a wide range of other third-party integrations.
  • Automation: Custom builder to create automated workflows e.g. event triggers and follow-ups. A big plus is that all plans offer unlimited actions, whereas other providers (e.g. HubSpot, Pipedrive and Salesmate) impose a limit.
  • Security: High-level security features including custom permissions, single sign-on (SSO) and multi-factor authentication (MFA).
  • Team Organization: Unified inbox and calendar, team communication capacity, task management and both individual and team KPIs/targets.
Right from the set-up stage, Zoho allows you to integrate your email account, invite your team and migrate your existing data which we found really handy for getting started.

Zoho CRM for Sales Teams: Verdict

Zoho CRM is an incredibly strong CRM product for Sales teams. Its highest pricing plan is a similar cost to the mid-tier plans of Hubspot but it provides a competitive range of features and the same level of functionality, making it one of the best value CRM systems. Furthermore, Zoho also takes the trophy for its onboarding and training support which helps you hit your fullest potential with your newfound CRM software.

2. Freshsales Best CRM System for Communicating with Leads

We found that Freshsales supports communication with sales via the widest range of channels of all the providers we researched. You’ll be able to maintain flexibility when communicating with potential leads by reaching them with email campaigns, chat campaigns, phone, SMS, Zoom and messaging apps like WhatsApp, Apple Business Chat, Facebook Messenger, and LINE. 

Pricing $0 - $59 per user, per month
Quick overview

Freshsales is a customer relationship management (CRM) system designed to help teams create personalized experiences and build strong connections with customers. It is particularly useful for sales representatives and account managers in industries such as insurance, financial services, and advertising to actively build long-standing, trustworthy customer relationships.

PlanPrice (billed annually)Price (billed monthly)
Free $0 $0
Growth $9 per user, per month $11 per user, per month
Pro $39 per user, per month $47 per user, per month
Enterprise $59 per user, per month $71 per user, per month

Freshsales for Sales Teams: Feature Analysis

  • Lead Capture: Freshsales lacks social listening features and website visitor tracking but does offer webform creation on all plans, as well as website chatbots on Pro and Enterprise plans.
  • Lead Communication: Website live chat and native VoIP are available on all plans. Paid plans additionally include SMS, Facebook Messenger, WhatsApp and email templates.
  • Lead Conversion: Custom sales pipeline provides an overview of progress while the generative AI tool, Freddy helps teams by scoring and identifying the leads most likely to convert to save time and effort.
  • Contact Database: It’s not possible to view contact’s social media profile but communication history and list segmentation are included on all plans.
  • Data Analysis: Create custom reports and charts on all paid plans. Sales forecasting is included on the Enterprise plan.
  • Integrations: Freshsales integrates with Zoom, Facebook Messenger, VoIP systems as well as seven additional sales engagement tools.
  • Automation: 20 inclusive workflows on the Growth plan, 50 on the Pro plan and 100 on the Enterprise plan. Not included on the Free plan.
  • Security: Strong security features such as custom permissions included on Pro and Enterprise plans, SSO, MFA and data restriction based on role included on all plans.
  • Team Organization: Task management features are included on all plans, and shared inbox and calendar are included on paid plans. Individual targets and team KPIs can be tracked on the Pro and Enterprise plans. No team communication feature.
One of the ways Freshsales enables you to communicate with your leads is via email templates. There is also a free E-book that you can download for help with various email styles.

Freshsales for Sales Teams: Verdict

Freshsales is our top recommendation for sales teams looking for a CRM system that gives flexibility with communication channels. It’s a great option for smaller teams to increase their engagement with potential leads online, with a helping hand from the AI tool, Freddy, which identifies the most fruitful lead opportunities. It does offer fewer more developed features such as individual workload management, which is seen with more advanced providers such as Zoho.

3. HubSpot Sales Hub – Best CRM Provider for Scalability

Our top choice for scalability, HubSpot does not lock its more advanced features behind a paywall as seen with some of the other providers. Even its free plan provides website chatbots, quote proposal management and a large number of integrations so you can benefit from a full CRM system for little or no extra investment.

HubSpot Logo
HubSpot Sales Hub
Pricing $0 - $120 per user, per month
Quick overview

HubSpot is a household name in the world of CRM, and for good reason. Its CRM system is trusted by names like Tumblr, Classpass and GoFundMe. With various scalable plans, it's a great option for both large Enterprise teams but also smaller teams looking for a system they can grow with.

PlanPrice (billed annually)Price (billed monthly)
Free $0 $0
Starter $22.50 per user, per month $25 per user, per month
Professional $90 per user, per month + one-time onboarding fee: $375 $100 per user, per month + one-time onboarding fee: $375
Enterprise $120 per user, per month + one-time onboarding fee: $3000 N/A

HubSpot Sales Hub for Sales Teams: Feature Analysis

  • Lead Capture: All plans include website visitor tracking, webforms and website chatbots. No social listening is available.
  • Lead Communication: Email templates, website live chat and native VoIP are included on all plans. Higher-paid plans have incrementally more capacity for communication. No video conferencing or instant messaging app.
  • Lead Conversion: Customizable sales pipeline standard across all plans, while the Enterprise plan includes a predictive lead scoring feature based on the likelihood of conversion.
  • Contact Database: Contact segmentation, duplicate detection and communication history are included on all paid plans but no social media profile visibility on any plan.
  • Data Analysis: Custom reports, chart builder, data by sales rep and pipeline stage as well as sales revenue and sales forecasts included on the Professional and Enterprise plans only.
  • Integrations: HubSpot Sales Hub is a great collaborative option as it has six separate ‘hubs’ for different areas of business: Commerce, Marketing, Service, CMS, Operations and Sales. In terms of third-party integrations, there are a number of compatible apps including social media, VoIP and web conferencing options.
  • Automation: Only the Professional and Enterprise plans offer custom automation. The former is limited to 300 automations and the latter stretches to 1000.
  • Security: All plans offer custom permissions, MFA and role-dependent data restrictions whereas SSO is only included with the Enterprise plan.
  • Team Organization: Features such as team communication, a shared inbox, synced calendars and task management will allow better collaboration across sales reps. Except for the Free plan, reps can also benefit from shared KPIs (revenue goals, calls logged, meetings booked and deals created).
We found it nice and simple getting started with HubSpot as it offers convenient data migration from existing locations.

HubSpot Sales Hub for Sales Teams: Verdict

What’s special about HubSpot is its range of plans. It has an incredibly generous Free plan which packs most of the same features as its higher plan, including advanced lead capture options, which are a paid extra with competitor systems such as Pipedrive.. Due to its accessible price points, it’s a great option for smaller sales teams looking for a professional CRM solution. While it’s suitable for small teams, it also leaves room to grow due to the range of opportunities to upgrade if or when you hit capacity on the entry-level plans.

4. Pipedrive – Best CRM Provider for Deals

Pipedrive is our top recommendation for teams wanting an easy overview of their sales pipeline as it offers a clear breakdown of active deals and provides sales forecasts at each point in the funnel. We also found that the retrospective data analytics and AI prompts helped identify sales opportunities and close deals.

Pricing $14 - $129 per user, per month
Quick overview

Pipedrive  is well-suited to marketing agencies and consultancy firms who are looking for cost-effective CRM software for maintaining an overview of multiple clients at various stages in the sales pipeline.

PlanPrice (billed annually)Price (billed monthly)
Essential $14 per user, per month $24 per user, per month
Advanced $29 per user, per month $39 per user, per month
Professional $49 per user, per month $64 per user, per month
Power $64 per user, per month $79 per user, per month
Enterprise $99 per user, per month $129 per user, per month

Pipedrive: Feature Analysis

  • Lead Capture: If you want to track website visitors, you’ll need to pay $41+ extra per month to do so with the Web Visitor add-on. The LeadBooster add-on includes web forms and chatbots, costing between $32.50 and $39 per month.
  • Lead Communication: Live chat is also only included with the LeadBooster add-on while email templates and native VoIP are included on the Professional and Enterprise plans.
  • Lead Conversion: You’ll be able to track leads with a customizable, kanban-board sales pipeline, included in all plans. You can also create custom fields to tailor the system to your requirements.
  • Contact Database: Pipedrive allows you to view communication history with contacts, segment based on specific criteria and also detects duplication.
  • Data Analysis: You can build custom reports, view revenue data and make sales forecasts on Professional and Enterprise plans only. All plans can create charts based on the sales rep and pipeline stage.
  • Integrations: Pipedrive includes various third-party integrations, such as Zapier, Quickbooks and Slack but it does not offer its own suite of first-party apps, like HubSpot or
  • Automation: You’ll be able to create automations with Pipedrive, but the action capacity is rather limited. The Essential plan does not include automations at all, the Advanced offers 30 and the Professional and Enterprise plans include 60 and 100 automations, respectively.
  • Security: Pipedrive’s security features are very strong, with all plans benefitting from custom permissions, SSO, MFA, IP address restriction and data restrictions based on role.
  • Team Organization: Pipedrive allows sales reps to mention each other on emails, tasks and deals as well as share a calendar and email inbox. It also inspires a healthy sense of competition with both individual and shared KPIs and targets.
Pipedrive's LeadBooster add-on provides handy extras for capturing leads such as live chat, chatbots and web forms - although it's not included in its base plan.

Pipedrive for Sales Teams: Verdict

Pipedrive was made by salespeople for salespeople and it’s characterized as a more straight-to-the-point software for lead management. To maintain its simplicity, it’s not as customizable as Zoho and HubSpot. It has fewer third-party integrations, for example, it doesn’t link with WordPress, Instagram or Twitter. With that being said, it’s still one of the more expensive options and you may be paying for the convenience of using an easier software, rather than for advanced features. Its main focus is on deals and tracking the stages of the sales pipeline. Pipedrive’s 24/7 support is also a big plus which solidifies it as a user-friendly, no-nonsense platform.

▶ Want to compare?: Read our breakdown of Pipedrive’s CRM vs. monday sales CRM.

5. Salesmate – Best Low-Cost CRM Provider

Salesmate offers features such as in-built calling as well as automated lead capture via website chatbots, live chat and webforms, so you can enjoy a boost in your leads. It’s also great for keeping up with your customers on the go as it has handy apps on iOS, Android and Chrome.

Salesmate logo
Pricing $12 - $50 per user, per month
Quick overview

Due to its low cost, we think Salesmate is a great option for start-ups or small businesses looking for a professional way to manage and optimize customer relationship management.

PlanPrice (billed annually)Price (billed monthly)
Starter $12 per user, per month $15 per user, per month
Growth $24 per user, per month $30 per user, per month
Boost $40 per user, per month $50 per user, per month
Enterprise Custom pricing Custom pricing

Salesmate: Feature Analysis

  • Lead Capture: Salesmate offers webforms, live chat and chatbots but does not offer social listening.
  • Lead Communication: To communicate with leads, Salesmate supports email, native VoIP and SMS. There is a Messenger add-on available for $12-15 per user, per month.
  • Lead Conversion: Salesmate can benefit your sales efforts with its customizable sales pipeline and lead scoring, included in all 4 plans.
  • Contact Database: If you integrate Salesmate with Clearbit, you’ll be able to benefit from seeing your contact’s social media profiles. All plans include segmentation options to split contacts into groups according to set criteria.
  • Data Analysis: Salesmate also has strong data analysis capabilities. From the Growth plan and up, users can create custom reports and charts. All plans can view data by sales rep and pipeline stage, as well as make sales forecasts and view revenue data.
  • Integrations: If you already have Quickbooks or Xero, you’ll be able to connect this with Salesmate to manage quote proposals. Salesmate also integrated with VoIP systems, web conferencing and other third-party sales engagement tools like Clearbit and Wufoo.
  • Automation: Automated workflows are included in all plans, with a higher capacity for actions on the higher-cost plans.
  • Security: Salesmate provides MFA and data restrictions based on roles as part of its security package on all plans. It does lack SSO and IP restriction is only available to Boost or Enterprise customers.
  • Team Organization: Sales reps can stay tuned in with each other by mentioning relevant colleagues on emails, tasks and deals. They can also share an email inbox (except on the Starter plan) and also benefit from task management features to increase productivity. From the Growth plan and up, the whole team can share KPIs and targets in a dashboard.
We thought it was really helpful that Salesmate allowed us to link a shared inbox so our whole team can stay updated with communication.

Salesmate for Sales Teams: Verdict

As one of the lowest-cost options, Salesmate offers a great CRM system for smaller businesses. It’s certainly less expensive at a maximum of $50 per user, per month than more heavy-duty options such as HubSpot and Pipedrive, which can be upwards of $100 per user, per month.

With cheaper plans, you should expect to compromise on certain features. One core shortcoming of Salesmate is the limited customer service options, which is typical of lower-priced CRM systems. However, it manages to rival more expensive competitors in team collaboration features, digital engagement features, and analytics. Providing these key features at lower cost makes it a worthy alternative for sales teams working with tighter budgets.

6. sales CRM – Best Sales CRM System for Customization

We found that‘s sales CRM gave great flexibility when it comes to customizing your sales pipeline. You can customize the system by editing deal stages, adding columns, and gaining visibility over contacts. By customizing the system to your individual processes, it comes more intuitive for new users to get to grips with and find exactly what they need.

monday sales CRM
Pricing $0 - $33 per user, per month
Quick overview sales CRM is trusted by big names such as Uber and Carrefour due to its customizable and user-friendly interfaces, which can be tailored to meet various business processes.

PlanPrice (billed annually)Price (billed monthly)
Individual Free Free
Basic $12 per user, per month $15 per user, per month
Standard $17 per user, per month $20 per user, per month
Pro $28 per user, per month $33 per user, per month
Enterprise Custom Custom

monday sales CRM: Feature Analysis

  • Lead Capture: The only form of lead capture offered by monday sales CRM is via web forms. It lacks social listening, website visitor tracking and chatbot features, as demonstrated by Zoho.
  • Lead Communication: No lead communication functionality (live chat, auto-response, video conferencing tools or native VoIP) apart from email templates on the Pro and Enterprise plans.
  • Lead Conversion:’s visual sales pipeline provides an overview of all stages of the lead journey but unfortunately lead scoring is only offered with the Enterprise plans. Scoring automatically identifies which leads and deals are most likely to close so that reps can focus their efforts. Quote proposal management is included in the Standard plan and up.
  • Contact Database: All of’s tiers provide an overview of a contact’s communication history. You’ll also be able to segment contacts according to set criteria. Only Enterprise customers have the added bonus of duplicate detection, which is offered on all of HubSpot and Pipedrive’s plans.
  • Data Analysis:’s data analysis features are a lot less robust than other providers, namely Freshsales and Salesmate. With’s Enterprise plan, you’ll be able to create customized reports and charts with data organized by sales rep and pipeline stage
  • Integrations: integrates with Pipedrive, Formito, HubSpot, PhoneBurner, Aircall, Zoom and Teams.
  • Automation: With’s custom automation builder, you can outsource repetitive actions to the software system to save sales reps time. It’s not an included feature on the Individual or Basic plans but the Standard plan offers 250 inclusive actions, the Pro plan offers 25,000 and the Enterprise plan offers a huge 250,000 actions.
  • Security: Again, the Enterprise plan offers secure features such as custom permissions, SSO, IP restrictions and data restrictions based on role. However, the lower plans only have multi-factor authentication, making a good option for larger enterprises but less robust security-wise on the lower plans.
  • Team Organization: helps sales reps keep on track by having unified inboxes per contact, reps can also mention each other on emails, tasks and deals for better collaboration. The calendar feature is only available from the Standard plan and up, but all plans include task management features. could improve by offering all plans the functionality for checking KPIs and targets, but this is only included on the Pro and Enterprise plans.
We found's Kanban-view deals pipeline very easy to use with its click-and-drag functionality.

monday sales CRM for Sales Teams: Verdict

monday sales CRM is a top choice for on-the-go sales reps since it’s cloud-based software, which makes your sales pipeline accessible from anywhere. It does however lack a lot of the features we expect from a fully-fledged CRM system for sales teams, such as lead capture and communication capabilities. It does, however, offer a highly customizable sales pipeline, with a generous amount of custom automations, so it’s good for teams wanting to work with specific processes. We think it’s a better choice for larger, enterprise teams since a lot of’s more useful features are locked behind its Enterprise plan.


Based on our research, we recommend Zoho CRM as the top choice for sales teams. It’s great value for money while offering many features to rival competitors’ premium plans, such as strong lead capture and conversion and social media features. It also has the best customer support on the market, which means you can minimize downtime in case you encounter any issue with your CRM.

Taking second place, we also love Freshsales, which offers the best-in-class communication features for maximum flexibility when contacting your leads.

Still not sure which provider suits your specific requirements? Consult our free comparison tool. Just answer a couple of questions to find out your ideal match, and how much it’ll cost. No extra cost and no obligation.

Frequently Asked Questions

What is the best sales CRM system?
Here’s our top 3 list:
  1. Zoho CRM (Best Overall CRM system for Sales Teams)
  2. Freshsales
  3. HubSpot Sales Hub

Use our free comparison tool to identify the best-suited provider for your specific requirements.

What are the key features to look for when choosing a sales CRM?
One of the most important factors in your decision will be cost and value for money. Furthermore, if you have a large team with frequent new recruits, it’s beneficial to have a system that they can quickly get to grips with so user-friendliness is key. No two businesses have the same processes or lingo, so customization is a plus to ensure your software can be fine-tuned to your specific requirements.

It’s also important to check whether your new CRM system can integrate with your existing software and whether it has options to expand in case you outgrow the entry-level plan. This can cause future problems if you have to migrate to a new provider due to a lack of scalability or compatibility.

For sales teams, CRM can hugely boost engagement with customers thanks to features like automated workflows, lead capture, lead communication and lead scoring. So these are important to look out for to maximize your team’s efforts and see your business reach its fullest potential.

How can a CRM help streamline my sales process?
A dedicated CRM system can help streamline your sales processes in many ways:
  • Automated workflows allow sales reps to outsource repetitive tasks to the software to save time for more important tasks. Examples include automated follow-ups, to ensure your leads aren’t slipping through the net.
  • Lead capture features maximize the frequency of primed, sales-ready leads via a number of mediums such as webforms, chatbots and social media listening. These leads can then be scored based on the likelihood to convert and reps can focus their efforts on the most likely customers.
  • CRM systems provide a centralized hub for sales reps to share contact information, deal information, quotes and relevant files. This helps reduce duplicated, and wasted efforts and encourages sales reps to hit KPIs and individual targets.
  • In today’s hybrid workplace, it’s important to stay connected while on the go. Many CRM systems have mobile apps so that your sales pipeline and contacts are never far away and you won’t miss an opportunity.
  • The best decisions are data-driven so you’d be missing a trick to not maximize the reporting capacity of a top-level CRM system. You’ll be able to build custom reports and charts to update stakeholders on your team’s progress, as well as break down achievements according to sales rep and pipeline stage to identify performance metrics and potential bottlenecks.
How much does a CRM system for sales cost?
A CRM system for sales teams can cost anywhere between $0-$119 per user, per month. Yes, you read that correctly, some CRM systems are totally free. Zoho CRM, HubSpot, Freshsales and all offer free plans, though they will be limited in terms of user capacity and data limit. For larger enterprise teams, some providers offer tailored pricing, such as and Salesmate.
What sort of sales teams use CRM?
From smaller travel agencies to large recruitment agencies, sales teams of all shapes, sizes and industries can benefit from CRM software. There are providers are all price points and many offer a free trial, so you can see for yourself if collecting your data to a centralized hub and automating sales tasks helps to nail your sales targets.

How We Test CRM Systems for Businesses

We tested 13 market-leading CRM systems to evaluate them in terms of functionality, usability, cost, scalability, and more so we can make the most useful recommendations to US businesses.

Our rigorous testing process means these products have been scored and rated in six main categories of investigation and 13 subcategories – in fact, we covered 84 areas of investigation in total. We then gave each category score a ‘relevance weighting’ to ensure the product’s final score perfectly reflects the needs and requirements of Expert Market readers – and that’s our product testing algorithm in a nutshell!

Our main testing categories for CRM systems are:

Features: the functionalities and capabilities provided by the CRM software, such as contact management, lead and opportunity tracking, and task and activity management.

Help and Support: the resources and assistance available to users when they encounter issues or require guidance while using the CRM software.

Customization: the ability to tailor the CRM software to suit the specific needs and processes of the organization, e.g. customizing fields, layouts, and workflows.

Scalability: the ability of the CRM software to accommodate the growth and changing needs of the organization, such as the capacity to handle a growing customer database.

Price: the cost associated with using the CRM software. It includes factors such as licensing fees, subscription plans, and additional charges for add-on modules or features.

Team Structure – Sales CRM: determining if a platform makes it easier to manage large sales teams, including team dashboards, team hierarchies, and team inboxes.

Usability – Small Business CRM: assessing the simplicity of the interface, the ease of navigating through menus and options, and the overall user experience.

Written by:
Rob Binns
Rob writes mainly about the payments industry, but also brings to the table industry-specific knowledge of CRM software, business loans, fulfilment, and invoice finance. When not exasperating his editor with bad puns, he can be found relaxing in a sunny (socially-distanced) corner, with a beer and a battered copy of Dostoevsky.
Reviewed by:
James thinks all businesses can improve if they use the right technology. At Expert Market, he utilises his 4+ years experience as a researcher to offer specialised advice on a wide range of categories from CRM to Fleet Management.