What Are The 15 Best Cheap CRMs in 2022?

cheap crm systems

Impress customers while cutting costs for your business with the best cheap CRM software…


Looking for an affordable CRM system that can still boost your business? You’re in the right place. From our research, we know that the best cheap CRM software is provided by Freshsales, monday.com, and HubSpot.

However, we also know that those three CRM companies might not be the perfect match for your business. That’s why we’ve selected and reviewed the 15 best cheap CRM software suppliers in the country, reviewing their features, pricing, and key pros and cons. By the end, you’ll know exactly which of the cheapest CRM systems is the right pick.

Or, if you’re short on time, you can find the most suitable cheap CRM software quickly and easily by using our free comparison tool. You simply answer a few questions and we’ll match your business with the right CRM company.

15 Best Cheap CRM Software: Comparison Table

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Hubspot CRM

monday.com

Freshsales

Pipedrive

Apptivo

Agile CRM

Zendesk

Zoho CRM

Capsule CRM

Streak

Really Simple Systems

Cloze

Insightly

Flowlu

Bitrix24

Best for

Generous free plan

Best for

Managing big projects

Best for

Sales automation

Best for

Detailed lead management

Best for

Shoestring budgets

Best for

Marketing automation

Best for

Affordable customer service CRM

Best for

Value for money

Best for

Reporting tools

Best for

Google users

Best for

Simplicity

Best for

Automation and AI

Best for

Creating beautiful charts and graphs

Best for

Financial records tracking

Best for

Larger teams

Starting Price

$45

Starting Price

$8

Starting Price

$15

Starting Price

$14.90

Starting Price

$8

Starting Price

$8.99

Starting Price

$19

Starting Price

$14

Starting Price

$18

Starting Price

$15

Starting Price

$15

Starting Price

$17

Starting Price

$29

Starting Price

$29

Starting Price

$19

Free Plan
Free Plan
Free Plan
Free Plan
Free Plan
Free Plan
Free Plan
Free Plan
Free Plan
Free Plan
Free Plan
Free Plan
Free Plan
Free Plan
Free Plan
Free Trial

14 days

Free Trial

14 days

Free Trial

21 days

Free Trial

14 days

Free Trial

30 days

Free Trial

Free plan

Free Trial

Free plan

Free Trial

15 days

Free Trial

30 days

Free Trial

14 days (‘Pro' plan only)

Free Trial

Free plan

Free Trial

14 days

Free Trial

Free plan

Free Trial

14 days

Free Trial

30 days


HubSpot

From $45 per user, per month | Best cheap CRM for its generous free plan

Free plan available

What makes a free CRM plan generous, do you think? Is it unlimited users? Features for boosting your sales, marketing, and customer service automation efforts, perhaps? Or is it being able to store up to one million contacts? Whatever your definition of the perfect cheap CRM looks like, HubSpot is close to it. And yes, while it is one of the more expensive CRMs to upgrade, the fact is that you may not even need to – especially because HubSpot works so seamlessly with G Suite, Outlook, and most of the tools your team already uses every day.

As with most free and cheap CRM software, though, there is a catch.

If you use HubSpot’s free CRM product in conjunction with its Marketing Hub, any contacts you add to the free version will automatically end up in the database of your paid marketing tool. Unsurprisingly, this can lead to costs quickly ballooning (HubSpot charges you for extra contacts – go figure!), so it’s worth making a mental note of.

Pros

  • Sports a stunning interface, and even more immaculate UX (user experience)
  • Powered by drag-and-drop functionality
  • Its free plan includes strong list segmentation and email marketing capabilities
  • Live chat and conversational bots included

Cons

  • When you want to upgrade from HubSpot’s cheapest CRM plans, things get expensive – fast!

monday.com

From $8 per user, per month | Best cheap CRM for managing big projects

No free plan available

One of monday.com's best assets is its slick, drag-and-drop-powered software for visualizing your business’ workload. And monday.com is very affordable – so affordable, in fact, that we couldn’t find anything that does as much for the same price. monday.com starts at just $8 per user, per month. For that, you’ll get three users and unlimited viewers, plus a system that’s cloud-based, and fully compatible with iOS and Android.

monday.com offers a free 14-day trial across all its plans.

Pros

  • Its colorful, intuitive drag-and-drop project management timelines make monday.com easy to use…
  • ...and an absolute pleasure to look at!
  • Comes with 5GB of file storage

Cons

  • Zoom integration is only available with monday.com’s ‘Standard’ plan ($10 per user, per month)

monday.com also offers discounts (and, sometimes free subscriptions too!) to nonprofits and businesses working to combat COVID-19. Head to monday.com’s website to find out if you’re eligible.


Freshsales

From $15 per user, per month | Best cheap CRM for sales automation

Free plan available

What’s better than a CRM system that can help maximize your profits? A CRM that’s cheap. Freshsales is both – in fact, it’s our top CRM pick for sales teams, period. Here’s why.

Firstly, lead scoring. You can prioritize new opportunities by their potential value to your business, and manage contacts, deals, and accounts hassle-free – all from a customizable visual pipeline. Secondly? Integrations. Whether it’s your existing email provider, your SMS marketing tool, or over 100 of the apps your small business uses every day, Freshsales CRM has you covered. Thirdly? 24/5 email, chat, and phone support, included with all plans. Need we say more?

If a completely free plan is more your thing, Freshsales doesn’t disappoint. For precisely $0 per month, Freshsales free version comes with unlimited users, contacts, and support. Just don’t expect it to scale as your business does!

Pros

  • Works with ‘Freshcaller’, Freshsales’ own integrated VoIP telephony product
  • Connects to over 100 third-party business apps
  • Lead management and scoring both available with Freshsales' cheapest CRM version

Cons

  • Bulk email marketing not available with Freshsales' Sales Cloud – you'll have to opt for its Marketing Cloud plan, instead

Want try any of Freshsales' paid plans (including its most expensive plan, ‘Enterprise', which retails at up to $69 per user, per month), completely free? You can. Head over to Freshsales' CRM's website to begin your 21-day free trial, today.


Pipedrive

From $14.90 per user, per month | Best for a smooth, easy interface

Pipedrive's nicest aspect is its easy drag-and-drop interface, allowing even the greenest CRM users to get a handle on it. Even if you're a CRM pro and want to switch over to Pipedrive, Pipedrive offers an easy import tool that can bring all your data over from other platforms.

Pipedrive claims that their users will close 28% more deals on average after just a year of use, due to their easy analytics and breezy tools. Hopefully they're not just blowing smoke out of those pipes!

Pros

  • Very affordable
  • Android and iOS apps
  • Sleek and easy interface

Cons

  • Some integrations aren't perfect
  • Input fields could use some more customisation options

Apptivo

From $8 per user, per month | Best cheap CRM for businesses on a shoestring budget

Free plan available

There aren’t many CRM providers that can claim the title of being the cheapest on the market. Actually, there’s just one – Apptivo. So what do you get for your $8 per user, per month?

Well, let’s see. There are 1,000 monthly mass email sends, and 3GB of storage. Access to Apptivo’s wide range of third-party software integrations isn’t to be sniffed at, either – nor is its generous free plan. Our only major qualm with Apptivo is the customer support – you’ll have to upgrade to at least the ‘Ultimate’ plan ($20 per user, per month) for priority attention, and will need to be subscribed to the ‘Enterprise’ plan (pricing on request) for your own account manager.

Pros

  • It’s the most affordable CRM software on the market
  • Apptivo’s cheap CRM provides 1,000 email sends per month
  • Includes invoicing, plus the ability to create proposals and purchase orders

Cons

  • If you’re new to CRM, Apptivo’s learning curve may well be a steep one
  • You’re limited to just 500MB of storage with the free plan

AgileCRM

From $8.99 per user, per month | Best cheap CRM for marketing automation and analytics

Free plan available

Cheap CRM systems aren’t typically known for boasting excellent marketing features… or for having generous bulk email send limits. AgileCRM bucks those trends, though – offering not only a free plan, but a superlative CRM product that marketing teams will love. For just $8.99 per user, per month, AgileCRM offers marketers the kitchen sink – 5,000 email sends, social monitoring, and web forms, plus contact level analytics for tracking who, when, and how your customers are interacting with your brand. Agile, indeed!

Pros

  • Allows you to dispatch up to 5,000 branded emails per month
  • Provides a drag-and-drop form builder to help you generate leads through your website
  • Two-way email integration and telephony included as standard

Cons

  • Despite offering a free version, it’s the only cheap CRM provider we reviewed without a free trial

Zendesk

From $19 per user, per month | Best for customer support CRM

Free plan available

Have no fear if you're venturing into the world of CRM for the first time – Zendesk offers some of the highest quality customer service on the market. Zendesk’s contact management features are a breeze to use, even when you're dealing with multiple clients at a time. However, as accessible as it is, it does suffer from only offering some of the best features behind the higher paid tiers.

Pros

  • Great ticketing features
  • Stellar customer service
  • Very easy to use, even when juggling multiple customers

Cons

  • Not particularly affordable

Zoho

From $14 per user, per month | Best for ease of use

Free plan available

A free plan and a free trial? Sign us up. As well as boasting one of the most user-friendly, eye-catching, and dynamic interfaces around, Zoho’s CRM is also one of the cheapest. For just $12 per user, per month, Zoho’s ‘Standard’ plan sets the standard – offering everything its free plan does, plus workflows, lead scoring, and mass email capabilities. Add in multiple pipelines and custom dashboards, and Zoho emerges as a CRM that’s equal parts style and substance.

Zoho – along with fellow cheap CRM solutions Insightly and HubSpot – also appears on our list of the top 5 most popular CRM solutions in 2021. Who else made the cut? Click to find out.

Oh, and did you know you can try Zoho completely free, for a whole 15 days? Head to Zoho's website now to get started.

Pros

  • Zoho’s cheapest CRM plan includes email insights and sales forecasting
  • Custom reporting available
  • No contractual commitments

Cons

  • Zoho (especially its cheapest CRM plans) may prove just a little too simplistic for the needs of some businesses
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Capsule

From $18 per user, per month | Best cheap CRM for its wide range of reporting tools

Free plan available

Free CRM with unlimited cases, custom fields, and sales opportunities… surely it’s too good to be true? Well, yes – in Capsule’s case, it is. Capsule’s free CRM plan limits you to just 250 contacts, and imposes a hugely restrictive 10MB of storage per account. If you’ve got scalability on the brain, you should probably steer clear.

We have no such complaints about Capsule’s cheapest paid plan, though. At $18 per user, per month, it’s among the best value CRM options on the market. As well as 50,000 contacts and 10GB of storage per user, you’ll benefit from solid customer support, a range of reporting tools, and integrations galore. And all for the price of what – three, maybe four cups of coffee per month? It’s a no-brainer!

Did You Know?

Capsule also makes our list of the best CRM systems for travel agencies in 2021.

Pros

  • Impressive online-based customer support and knowledge base
  • 99.9% uptime, so you’ll always be online
  • Integrates with MailChimp, Wufoo, QuickBooks, Xero, G Suite, and many more third-party apps

Cons

  • Strict user and data storage limits make Capsule a tough pill to swallow for growing businesses

Streak

From $15 per user, per month | Best cheap CRM for Google lovers

Free plan available

Let’s start with Streak’s free plan. As well as all the core functionality you’d expect from a CRM system (tasks, reminders, call logs, meeting notes, data import/export, and fields), you’ll bag full mobile access, plus private pipelines to keep your immediate team in the loop. There are integrations aplenty (Streak’s compatibility with G Suite is particularly noteworthy), and email tracking and template creation are also included. You’ll even get 50 emails to send a day – not a huge amount, but ideal for smaller, more dynamic ‘guerilla’ campaigns.

Upgrading to Streak’s cheapest CRM plan (‘Solo’, $15 per user, per month) increases that number of email sends to 800, while pumping up the permitted number of ‘boxes’ (the rows of data or items you can have in your pipelines) from 500 to 5,000. Upgrading will also net you email-based support – a step up from the free plan’s complete lack of it!

Streak offers a 14-day free trial, but on its ‘Pro’ plan ($49 per user, per month) only.

Pros

  • The free version integrates with over 2,000 third-party applications
  • Highly engaging, vibrant interface
  • Streak’s top-notch Google integration means the software is easy to get the hang of

Cons

  • Streak’s free plan doesn’t include any form of customer support (!)
  • All of your team members must be on the same plan

Really Simple Systems

From $15 per user, per month | Best cheap CRM for simplicity

Free plan available

With unlimited contacts, 1,000 company records, and a forgiving 1GB of data storage, there’s plenty to love about Really Simple System’s cheapest CRM plan. You’ll receive listing and forecasting reports that are simple to generate and read, as well as a range of custom features, including analytics, fields, tables, widgets, dashboards, and pages. You’ll also benefit from email and online chat support, plus an impressive customer portal – though telephone support and an account manager are reserved for the big spenders only.

If you’re a really small business, Really Simple Systems’ free plan offers a simple alternative to the CRM industry’s big names. Really Simple Systems’ free plan boasts most of the same features as the CRM provider’s cheapest paid plan – though its effectiveness is stymied by more stringent limits on document and data storage.

Pros

  • Its cheap CRM plan offers integrations with Google Maps, Zapier, Outlook, and accounting software
  • Send up to 5,000 emails per month, all from within the comfort of the CRM’s interface
  • Task and marketing automation features included with its most basic plan

Cons

  • VoIP telephony integration is only unlocked with the ‘Professional’ plan ($33 per user, per month)
  • Add-on packages for marketing teams are expensive, and can quickly run up the overall cost of your CRM
  • Customer service CRM features are only included with the more expensive pricing plans

Cloze

From $17 per user, per month | Best cheap CRM for automation and artificial intelligence

Free plan available

When we say ‘artificial intelligence’, your thoughts might turn to Isaac Asimov’s I, Robot, or Jude Law’s iconic performance as the android ‘Gigolo Joe’. With Cloze’s ahead-of-its-time CRM, though, AI is used in a far less dystopian – and far more productive – setting. Let us explain.

Cloze’s AI-powered software automatically updates your contacts based on their email signatures. It also understands action items, and will add them to your agenda for you. And if that wasn’t enough? Cloze sends reminders when it’s time to reach out to a key client, or if you’ve forgotten to reply to an important email – helping you tie up loose ends, and Cloze more deals.

Oh, and that’s all on top of the email tracking, templates, and marketing automation capabilities you’d expect from a leading CRM provider – not to mention a surprisingly powerful array of analytical CRM tools, too. You’ll pay just $17 per user, per month, too – though you’ll have to shell out an extra $10 per user, per month for a passable customer support package.

Does Cloze sound like the right fit for your business? Visit our Cloze review to make sure.

Pros

  • 14-day free trial
  • Even Cloze’s most expensive plan, ‘Business Platinum’, is super affordable at $42 per user, per month
  • User-friendly interface

Cons

  • You’ll need to pay extra for ‘Concierge Service’, Cloze’s add-on customer support plan

Insightly

From $29 per user, per month | Best cheap CRM for creating beautiful charts and graphs

Free plan available

If you’re already balking at the $29 per user, per month price tag, relax – the good news is that Insightly does offer a completely free plan. The less good news is that it’s so limited, you probably don’t want it. Insightly’s free plan is available for just two users only, and we don’t recommend it – particularly not if growing your business is on your to-do list.

Insightly’s paid plans, though, are a different story. With the ‘Plus’ plan ($29 per user, per month), your marketing team will benefit from 100 custom email templates, along with a message scheduling feature and MailChimp auto-import to save you time.

As for your sales team, they’ll get leads delivered straight into their laps, courtesy of Insightly’s web-to-lead feature. Actually, the only team that might feel a little harshly treated are your customer service staff. Insightly’s cheap CRM plan lacks strong features for dispute management and customer loyalty tracking – so if these are among your main CRM goals, look elsewhere!

Pros

  • Sports an aesthetically stunning, dynamic interface
  • Integrates with over 250 third-party business applications
  • Offers built-in dashboards for business intelligence

Cons

  • If orange isn’t your color, avoid!
  • VoIP telephony integration isn’t included with Insightly’s free or ‘Pro’ plans

Flowlu

From $29 per user, per month | Best cheap CRM for financial records tracking

Free plan available

Flowlu is a versatile CRM. Sure, customer relationships still take center stage – that’s what a CRM system is all about, after all. But Flowlu is different in that it also helps you get all that behind the scenes work done, too.

We’re talking about all that pesky financial stuff, of course – invoicing, payment processing, and quotations, plus management of your finances and records. Flowlu lets you do it all, and it won’t cost you a dime. Its free plan – though limited to just two users – also includes project expense and revenue tracking, as well as strong lead and contact management features.

Flowlu’s cheapest CRM plan (while not exactly cheap, at $29 per user, per month) permits eight users, and adds email integration into the bargain. For the money, you’ll also get more advanced financial planning functionality, multiple sales funnels, and an expanded calendar view.

Pros

  • There’s no limit on the amount of projects you can manage from within the CRM, or the number of invoices you can send
  • Offers a two-way sync with your Google calendar
  • Payment and expense tracking features are included as standard

Cons

  • Free plan includes just 1GB of file storage, and is available for two users only
  • Flowlu’s limit of just 20 contacts and companies is a severe one
  • No email integration

Bitrix24

From $19 per user, per month | Best cheap CRM for larger teams

Free plan available

We never recommend completely free CRM for large teams. It’s not scalable, and usually comes stripped of its best features. However, if you do have a large team (and you’re set on free CRM), Bitrix24 is your best bet. Its free plan has unlimited users, with a heady 5GB of online storage included. You’ll even get basic customer support thrown into the mix. The catch? No email marketing capabilities – and you can forget about any kind of sales intelligence features, too.

Upgrading to Bitrix24’s cheapest CRM plan ($19 per user, per month) nets you mobile payment processing, and unlocks a more advanced version of the CRM’s core features. It also unlocks the highest level of customer support – ideal, after all, for large teams!

Pros

  • Its free plan comes with unlimited users, deals, contacts, deals, and companies
  • Chats and video calls are also supported with the free version
  • Bitrix24 allows you to generate quotes and invoices from within the CRM, and send them off with ease

Cons

  • Crucial email marketing and sales intelligence features are absent from Bitrix24’s free CRM plan

That’s it for our list of the top 15 cheap CRM suppliers for 2021. If you’d like to browse more of our expert CRM content, why not explore our guide to the best CRM systems for small businesses? Or better yet, our in-depth CRM pricing comparison page?

Oh, and remember, it’s easy to compare quotes with us. Simply hit one of the buttons below to start our quote-finding questionnaire. It takes about 30 seconds to complete, and helps give us an idea of your business’ unique CRM requirements.

When you’re done, the leading CRM suppliers we match you with will be in touch with tailored, no-obligation quotes for the finest (and cheapest) CRM software around. All you have to do is pick up the phone, and decide which deal (if any!) is the best fit for your business. Good luck!

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How we analyse and rate CRM software providers

At Expert Market, it’s our aim to provide you with the most accurate, up-to-date, and transparent product and service reviews possible. So, to help you better understand the best CRM software options out there, we’ve conducted in-depth, extensive research into the CRM software market and its top companies.

Here’s how we did it:

Independent researchers

We worked with three independent researchers to rate eight different CRM systems over a total of 40+ hours. This included five separate varieties of CRM software, as well as more than 61 specific features. Using a bespoke, industry-style algorithm, we rated each provider across four key metrics.

Ratings

  • Help and support: we assessed the level of customer support (such as email, phone, or live chat), as well as its availability (24/7, or weekdays only?), to provide a weighted score for each CRM supplier.
  • Affordability: our affordability algorithm took into account the cost of CRM ownership over 12 months – based on the average buyer – as well as factors such as free trials and money-back guarantees.
  • Features: we assessed each supplier on five specific features per type of CRM. We then weighted these scores, and translated them into a point value system. This allowed us to form accurate ratings for each CRM provider, broken down by the industry it best serves.
  • Customer approval: we assigned each provider a ‘customer score’, which involved seeking opinions from within the community, as well as feeding data aggregated from online sources into a unique algorithm. This allowed us to calculate overall customer approval scores for each CRM supplier, in real time.

survey

We take the integrity of our research seriously. If you’ve got any questions at all about our research process, feel free to get in touch with Rob, our CRM specialist, at rob.binns@expertmarket.co.uk.

Rob Binns
Rob Binns Senior Writer

Rob writes mainly about the payments industry, but also brings to the table industry-specific knowledge of CRM software, business loans, fulfilment, and invoice finance. When not exasperating his editor with bad puns, he can be found relaxing in a sunny (socially-distanced) corner, with a beer and a battered copy of Dostoevsky.