Written by Rob Binns Reviewed by James Macey Updated on March 20, 2023 On this page Best Cheap CRM: Comparison Table HubSpot monday.com Freshsales Pipedrive Apptivo AgileCRM Zendesk Zoho Capsule Streak Really Simple Systems Cloze Insightly Our Methodology Expand Our site is reader-supported – by clicking our links, we can match you with a potential supplier, and we may earn a small commission for this referral. Looking for an affordable CRM system that can still boost your business? You’re in the right place. From our research, we know that the best cheap CRM software is provided by HubSpot, monday.com and Freshsales.However, we also know that those three CRM companies might not be the perfect match for your business. That’s why we’ve selected and reviewed the 13 best cheap CRM software suppliers in the country, reviewing their features, pricing, and key pros and cons. By the end, you’ll know exactly which of the cheapest CRM systems is the right pick.Or, if you’re short on time, you can find the most suitable cheap CRM software quickly and easily by using our free comparison tool. You simply answer a few questions and we’ll match your business with the right CRM company. 13 Best Cheap CRM Software: Comparison Table Swipe right to see more 0 out of 0 backward forward Hubspot CRM monday.com Freshsales Pipedrive Apptivo Agile CRM Zendesk Zoho CRM Capsule CRM Streak Really Simple Systems Cloze Insightly Flowlu Bitrix24 Best for Generous free plan Best for Managing big projects Best for Sales automation Best for Detailed lead management Best for Shoestring budgets Best for Marketing automation Best for Affordable customer service CRM Best for Value for money Best for Reporting tools Best for Google users Best for Simplicity Best for Automation and AI Best for Creating beautiful charts and graphs Best for Financial records tracking Best for Larger teams Starting Price $25 per user per month Starting Price $8 per user per month Starting Price $15 Starting Price $14.90 per user per month Starting Price $8 Starting Price $8.99 Starting Price $19 per user per month Starting Price $14 per user per month Starting Price $18 per user per month Starting Price $15 Starting Price $15 Starting Price $17 per user per month Starting Price $29 Starting Price $29 Starting Price $19 Free Plan Free Plan Free Plan Free Plan Free Plan Free Plan Free Plan Free Plan Free Plan Free Plan Free Plan Free Plan Free Plan Free Plan Free Plan Free Trial 30 days Free Trial 14 days Free Trial 21 days Free Trial 14 days Free Trial 30 days Free Trial Free plan Free Trial 30 days Free Trial 30 days Free Trial 30 days Free Trial 14 days (‘Pro' plan only) Free Trial Free plan Free Trial 14 days Free Trial Free plan Free Trial 14 days Free Trial 30 days Try HubSpot Try monday.com Try Freshsales Try Pipedrive Compare quotes Compare quotes Try Zendesk Try Zoho Compare quotes Compare quotes Compare quotes Compare quotes Compare quotes Compare quotes Compare quotes HubSpotFrom $45 per user, per month | Best cheap CRM for its generous free planFree plan available HubSpot 4.3 Pricing $25 - $120 per user, per month Try HubSpot Quick overview Each of HubSpot’s packages for marketing, sales, and service teams start at a relatively budget-friendly $25 per user, per month. We recommend the Growth Suite, though – it includes HubSpot’s Marketing, Sales, and Service ‘Hubs’ in a single package, with a tasty discount to boot. Upgrading any of HubSpot’s plans to the ‘Professional’ tier ($80 per user, per month for the Growth Suite) buys you task automation, as well as three standout features for marketing teams: A/B testing, website traffic analytics, and video hosting. Read more + Read less - Strengths Impressive free version available, along with a 30-day free trial Offers discounts for startups Weaknesses No 24/7 phone or live chat support It’s expensive! Pricing See more See less PlanMinimum usersPrice (paid annually)Price (paid monthly) Starter 2 $15 per user per month $25 per user per month Professional 5 $320 per user per month $356 per user per month Enterprise 10 $2,000 per user per month Annual payment only Gallery See more See less Click to expand As with most free and cheap CRM software, though, there is a catch.If you use HubSpot’s free CRM product in conjunction with its Marketing Hub, any contacts you add to the free version will automatically end up in the database of your paid marketing tool. Unsurprisingly, this can lead to costs quickly ballooning (HubSpot charges you for extra contacts – go figure!), so it’s worth making a mental note of. Pros Sports a stunning interface, and even more immaculate UX (user experience) Powered by drag-and-drop functionality Its free plan includes strong list segmentation and email marketing capabilities Live chat and conversational bots included Cons When you want to upgrade from HubSpot’s cheapest CRM plans, things get expensive – fast! monday.comFrom $10 per user, per month | Best cheap CRM for longterm relationshipsFree plan available monday.com 4.1 Pricing $8-custom per user, per month Visit monday Quick overview At $8 per user per month, the ‘Basic’ plan offers an app for both iOS and Android, as well as 5GB of storage and whiteboard collaboration. We’d recommend at least going for monday.com’s ‘Standard’ plan, though. It adds timeline and calendar views, advanced search functionality, and up to 250 app integrations – and, at just $10 per user per month all in, the plan’s not that much more expensive than its predecessor. Read more + Read less - Strengths 24/7 customer support available, plus daily live webinars and a comprehensive knowledge base Color-coded boards are refreshingly easy on the eye Weaknesses It doesn’t offer the same depth of features as an out-and-out CRM system does Pricing See more See less TiersPrice (billed annually)Price (billed monthly) Basic $8 per user/month $10 per user/month Standard $10 per user/month $12 per user/month Pro $16 per user/month $20 per user/month Enterprise Custom Custom Gallery See more See less Click to expand Photo: monday.com’s Kanban board view makes it easy to view milestones, update priorities, and delegate tasks Photo: monday.com's Calendar monday.com offers a free 14-day trial across all its plans. Pros Its colorful, intuitive drag-and-drop project management timelines make monday.com easy to use… ...and an absolute pleasure to look at! Comes with 5GB of file storage Cons Zoom integration is only available with monday.com’s ‘Standard’ plan ($10 per user, per month) monday.com also offers discounts (and, sometimes free subscriptions too!) to nonprofits and businesses working to combat COVID-19. Head to monday.com’s website to find out if you’re eligible. FreshsalesFrom $15 per user, per month | Best cheap CRM for sales automationFree plan available Freshsales 4.5 Pricing Free – $69 per user per month Try Freshsales Quick overview If you’re a small business looking for a good, affordable CRM system without all the bells and whistles, Freshsales will be right up your street. Get up and running in next to no time with an easy, useful dashboard, packed full of features you’ll actually use. Freshsales is popular across the board, but it’s the small businesses that sing its praises the loudest. Paid plans start at $15/user/month. Read more + Read less - Strengths Great for automating tasks such as logging phone calls A simple software that’s easy to pick up, and won’t require much training Free trial available Weaknesses Offers fewer third party integrations than competitors such as Zoho and Salesforce Pricing See more See less TiersPrice Free Free Growth $15 per user per month Pro $39 per user per month Enterprise $69 per user per month Gallery See more See less Click to expand If a completely free plan is more your thing, Freshsales doesn’t disappoint. For precisely $0 per month, Freshsales free version comes with unlimited users, contacts, and support. Just don’t expect it to scale as your business does! Pros Works with ‘Freshcaller’, Freshsales’ own integrated VoIP telephony product Connects to over 100 third-party business apps Lead management and scoring both available with Freshsales' cheapest CRM version Cons Bulk email marketing not available with Freshsales' Sales Cloud – you'll have to opt for its Marketing Cloud plan, instead Want try any of Freshsales' paid plans (including its most expensive plan, ‘Enterprise', which retails at up to $69 per user, per month), completely free? You can. Head over to Freshsales' CRM's website to begin your 21-day free trial, today. PipedriveFrom $14.90 per user, per month | Best for a smooth, easy interface Pipedrive Pricing $14.90 – $99 per user per month Try Pipedrive Quick overview Pipedrive is the perfect affordable CRM solution for businesses with several stages in their sales funnel. It’s the perfect way to guide each consumer from prospect to regular customer, especially for high-value products. Easily integrate with third party applications to maximize efficiency. Plans start at $14.90/user/month. Read more + Read less - Strengths Advanced app versions for on the move management Efficient customer service and helpful guidance Comprehensive lead management – clearly see where each contact is in the sales funnel User-friendly interface Free trial available Weaknesses Not as much scope for customization as other platforms, so might not be suitable for more niche industries The features might be overkill for very small businesses Pricing See more See less Pipedrive CRM pricing Essential $14.90 per user per month Advanced $24.90 per user per month Professional $49.90 per user per month Enterprise $99 per user per month Gallery See more See less Click to expand Pros Very affordable Android and iOS apps Sleek and easy interface Cons Some integrations aren't perfect Input fields could use some more customisation options ApptivoFrom $8 per user, per month | Best cheap CRM for businesses on a shoestring budgetFree plan available There aren’t many CRM providers that can claim the title of being the cheapest on the market. Actually, there’s just one – Apptivo. So what do you get for your $8 per user, per month?Well, let’s see. There are 1,000 monthly mass email sends, and 3GB of storage. Access to Apptivo’s wide range of third-party software integrations isn’t to be sniffed at, either – nor is its generous free plan. Our only major qualm with Apptivo is the customer support – you’ll have to upgrade to at least the ‘Ultimate’ plan ($20 per user, per month) for priority attention, and will need to be subscribed to the ‘Enterprise’ plan (pricing on request) for your own account manager. Pros It’s the most affordable CRM software on the market Apptivo’s cheap CRM provides 1,000 email sends per month Includes invoicing, plus the ability to create proposals and purchase orders Cons If you’re new to CRM, Apptivo’s learning curve may well be a steep one You’re limited to just 500MB of storage with the free plan AgileCRMFrom $8.99 per user, per month | Best cheap CRM for marketing automation and analyticsFree plan available Cheap CRM systems aren’t typically known for boasting excellent marketing features… or for having generous bulk email send limits. AgileCRM bucks those trends, though – offering not only a free plan, but a superlative CRM product that marketing teams will love. For just $8.99 per user, per month, AgileCRM offers marketers the kitchen sink – 5,000 email sends, social monitoring, and web forms, plus contact level analytics for tracking who, when, and how your customers are interacting with your brand. Agile, indeed! Pros Allows you to dispatch up to 5,000 branded emails per month Provides a drag-and-drop form builder to help you generate leads through your website Two-way email integration and telephony included as standard Cons Despite offering a free version, it’s the only cheap CRM provider we reviewed without a free trial ZendeskFrom $19 per user, per month | Best for customer support CRMFree plan available Zendesk 3.8 Pricing $19 - $150 per user, per month Try Zendesk Quick overview Despite being the only CRM provider on this list not to offer a marketing product, Zendesk makes up for it with affordable, effective solutions for sales and service teams. ‘Sell’ starts from just $19 per user, per month, while ‘Support’ – Zendesk’s product for service teams – is available at the mouth-wateringly low price point of $5 per user, per month.Upgrading to Zendesk’s ‘Growth’ tier ($49 per user, per month) adds reporting dashboards and advanced call analytics, plus sales goals and forecasting. The ‘Professional’ plan ($99 per user, per month) adds skills-based routing to your customer service team’s armory, while your sales hotshots will benefit from lead scoring, task automation, and extra sales pipelines. Read more + Read less - Pricing See more See less TiersPrice Team $19 per user per month Growth $49 per user per month Professional $99 per user per month Enterprise $150 per user per month Gallery See more See less Click to expand Pros Great ticketing features Stellar customer service Very easy to use, even when juggling multiple customers Cons Not particularly affordable ZohoFrom $14 per user, per month | Best for ease of useFree plan available Zoho CRM 4.7 Pricing $14 – $52 per user per month Try Zoho Quick overview Zoho is one of the most affordable CRM softwares on the market, but it more than holds its own against more expensive packages. Sure, the interface isn’t as jazzy, but it gets the job done. If email is your main use for CRM, Zoho will really come into its own. Free for up to three users, with paid plans starting at $14/user/month (billed monthly). Read more + Read less - Strengths Free for up to three users Easy to use and to set up Great email marketing tools, plus web forms for collecting lead info Weaknesses Mobile app has quite limited functionality Reduced customer support Pricing See more See less TiersPrice Standard $14 per user per month Professional $23 per user per month Enterprise $40 per user per month Ultimate $52 per user per month Gallery See more See less Click to expand Pros Zoho’s cheapest CRM plan includes email insights and sales forecasting Custom reporting available No contractual commitments Cons Zoho (especially its cheapest CRM plans) may prove just a little too simplistic for the needs of some businesses Compare Quotes from Leading Cheap CRM Software Suppliers and Save Does your small business already use CRM software? Yes No It takes just 30 seconds... CapsuleFrom $18 per user, per month | Best cheap CRM for its wide range of reporting toolsFree plan available Free CRM with unlimited cases, custom fields, and sales opportunities… surely it’s too good to be true? Well, yes – in Capsule’s case, it is. Capsule’s free CRM plan limits you to just 250 contacts, and imposes a hugely restrictive 10MB of storage per account. If you’ve got scalability on the brain, you should probably steer clear.We have no such complaints about Capsule’s cheapest paid plan, though. At $18 per user, per month, it’s among the best value CRM options on the market. As well as 50,000 contacts and 10GB of storage per user, you’ll benefit from solid customer support, a range of reporting tools, and integrations galore. And all for the price of what – three, maybe four cups of coffee per month? It’s a no-brainer! Did You Know? Capsule also makes our list of the best CRM systems for travel agencies in 2021. Pros Impressive online-based customer support and knowledge base 99.9% uptime, so you’ll always be online Integrates with MailChimp, Wufoo, QuickBooks, Xero, G Suite, and many more third-party apps Cons Strict user and data storage limits make Capsule a tough pill to swallow for growing businesses StreakFrom $15 per user, per month | Best cheap CRM for Google loversFree plan available Let’s start with Streak’s free plan. As well as all the core functionality you’d expect from a CRM system (tasks, reminders, call logs, meeting notes, data import/export, and fields), you’ll bag full mobile access, plus private pipelines to keep your immediate team in the loop. There are integrations aplenty (Streak’s compatibility with G Suite is particularly noteworthy), and email tracking and template creation are also included. You’ll even get 50 emails to send a day – not a huge amount, but ideal for smaller, more dynamic ‘guerilla’ campaigns. Upgrading to Streak’s cheapest CRM plan (‘Solo’, $15 per user, per month) increases that number of email sends to 800, while pumping up the permitted number of ‘boxes’ (the rows of data or items you can have in your pipelines) from 500 to 5,000. Upgrading will also net you email-based support – a step up from the free plan’s complete lack of it!Streak offers a 14-day free trial, but on its ‘Pro’ plan ($49 per user, per month) only. Pros The free version integrates with over 2,000 third-party applications Highly engaging, vibrant interface Streak’s top-notch Google integration means the software is easy to get the hang of Cons Streak’s free plan doesn’t include any form of customer support (!) All of your team members must be on the same plan Really Simple SystemsFrom $15 per user, per month | Best cheap CRM for simplicityFree plan available With unlimited contacts, 1,000 company records, and a forgiving 1GB of data storage, there’s plenty to love about Really Simple System’s cheapest CRM plan. You’ll receive listing and forecasting reports that are simple to generate and read, as well as a range of custom features, including analytics, fields, tables, widgets, dashboards, and pages. You’ll also benefit from email and online chat support, plus an impressive customer portal – though telephone support and an account manager are reserved for the big spenders only. If you’re a really small business, Really Simple Systems’ free plan offers a simple alternative to the CRM industry’s big names. Really Simple Systems’ free plan boasts most of the same features as the CRM provider’s cheapest paid plan – though its effectiveness is stymied by more stringent limits on document and data storage. Pros Its cheap CRM plan offers integrations with Google Maps, Zapier, Outlook, and accounting software Send up to 5,000 emails per month, all from within the comfort of the CRM’s interface Task and marketing automation features included with its most basic plan Cons VoIP telephony integration is only unlocked with the ‘Professional’ plan ($33 per user, per month) Add-on packages for marketing teams are expensive, and can quickly run up the overall cost of your CRM Customer service CRM features are only included with the more expensive pricing plans ClozeFrom $17 per user, per month | Best cheap CRM for automation and artificial intelligenceFree plan available When we say ‘artificial intelligence’, your thoughts might turn to Isaac Asimov’s I, Robot, or Jude Law’s iconic performance as the android ‘Gigolo Joe’. With Cloze’s ahead-of-its-time CRM, though, AI is used in a far less dystopian – and far more productive – setting. Let us explain.Cloze’s AI-powered software automatically updates your contacts based on their email signatures. It also understands action items, and will add them to your agenda for you. And if that wasn’t enough? Cloze sends reminders when it’s time to reach out to a key client, or if you’ve forgotten to reply to an important email – helping you tie up loose ends, and Cloze more deals. Oh, and that’s all on top of the email tracking, templates, and marketing automation capabilities you’d expect from a leading CRM provider – not to mention a surprisingly powerful array of analytical CRM tools, too. You’ll pay just $17 per user, per month, too – though you’ll have to shell out an extra $10 per user, per month for a passable customer support package.Does Cloze sound like the right fit for your business? Visit our Cloze review to make sure. Pros 14-day free trial Even Cloze’s most expensive plan, ‘Business Platinum’, is super affordable at $42 per user, per month User-friendly interface Cons You’ll need to pay extra for ‘Concierge Service’, Cloze’s add-on customer support plan InsightlyFrom $29 per user, per month | Best cheap CRM for creating beautiful charts and graphsFree plan available If you’re already balking at the $29 per user, per month price tag, relax – the good news is that Insightly does offer a completely free plan. The less good news is that it’s so limited, you probably don’t want it. Insightly’s free plan is available for just two users only, and we don’t recommend it – particularly not if growing your business is on your to-do list. Insightly’s paid plans, though, are a different story. With the ‘Plus’ plan ($29 per user, per month), your marketing team will benefit from 100 custom email templates, along with a message scheduling feature and MailChimp auto-import to save you time.As for your sales team, they’ll get leads delivered straight into their laps, courtesy of Insightly’s web-to-lead feature. Actually, the only team that might feel a little harshly treated are your customer service staff. Insightly’s cheap CRM plan lacks strong features for dispute management and customer loyalty tracking – so if these are among your main CRM goals, look elsewhere! Pros Sports an aesthetically stunning, dynamic interface Integrates with over 250 third-party business applications Offers built-in dashboards for business intelligence Cons If orange isn’t your color, avoid! VoIP telephony integration isn’t included with Insightly’s free or ‘Pro’ plans Verdict That’s it for our list of the top 15 cheap CRM suppliers for 2022. If you’d like to browse more of our expert CRM content, why not explore our guide to the best CRM systems for small businesses? Or better yet, our in-depth CRM pricing comparison page?Oh, and remember, it’s easy to compare quotes with us. Simply hit one of the buttons below to start our quote-finding questionnaire. It takes about 30 seconds to complete, and helps give us an idea of your business’ unique CRM requirements.When you’re done, the leading CRM suppliers we match you with will be in touch with tailored, no-obligation quotes for the finest (and cheapest) CRM software around. All you have to do is pick up the phone, and decide which deal (if any!) is the best fit for your business. Good luck! Compare Quotes from Leading Cheap CRM Software Suppliers and Save Does your small business already use CRM software? Yes No It takes just 30 seconds... How we analyse and rate CRM software providersAt Expert Market, it’s our aim to provide you with the most accurate, up-to-date, and transparent product and service reviews possible. So, to help you better understand the best CRM software options out there, we’ve conducted in-depth, extensive research into the CRM software market and its top companies.Here’s how we did it:We worked with three independent researchers to rate eight different CRM systems over a total of 40+ hours. This included five separate varieties of CRM software, as well as more than 61 specific features. Using a bespoke, industry-style algorithm, we rated each provider across four key metrics.Help and support: we assessed the level of customer support (such as email, phone, or live chat), as well as its availability (24/7, or weekdays only?), to provide a weighted score for each CRM supplier.Affordability: our affordability algorithm took into account the cost of CRM ownership over 12 months – based on the average buyer – as well as factors such as free trials and money-back guarantees.Features: we assessed each supplier on five specific features per type of CRM. We then weighted these scores, and translated them into a point value system. This allowed us to form accurate ratings for each CRM provider, broken down by the industry it best serves.Customer approval: we assigned each provider a ‘customer score’, which involved seeking opinions from within the community, as well as feeding data aggregated from online sources into a unique algorithm. This allowed us to calculate overall customer approval scores for each CRM supplier, in real time.We take the integrity of our research seriously. If you’ve got any questions at all about our research process, feel free to get in touch with Rob, our CRM specialist, at firstname.lastname@example.org. Written by: Rob Binns Services Expert Rob writes mainly about the payments industry, but also brings to the table industry-specific knowledge of CRM software, business loans, fulfilment, and invoice finance. When not exasperating his editor with bad puns, he can be found relaxing in a sunny (socially-distanced) corner, with a beer and a battered copy of Dostoevsky. Reviewed by: James Macey Senior Business Software Researcher James thinks all businesses can improve if they use the right technology. At Expert Market, he utilises his 4+ years experience as a researcher to offer specialised advice on a wide range of categories from CRM to Fleet Management.