The 6 Best CRM Systems for Recruitment Agencies

Recruitment agency CRM software can streamline your processes, improve efficiency and increase productivity. CRM systems make it easier for your teams to collaborate, manage deadlines and follow-ups with ease. 

Our expert research has found the best CRM systems for recruitment agencies including Recruit CRM, best for data reporting and analytics, Zoho Recruit, best for its innovative features and Manatal, best for agencies on a limited budget. No two agencies are the same so we’ve put together the best of the bunch for you to browse and find your perfect match. 

Read through each of our reviews or skip to a specific provider to find out more about them. Alternatively, you can use our free quote tool to be matched with the best CRM systems for your business. We just need a few details from you and you’ll receive no-obligation quotes from trusted providers.

Recruit CRM – Best for data reporting and analytics

Suitable for recruitment agencies of all sizes

Recruit CRM pricing

Recruit CRM offers a choice of three pricing plans: ‘Pro’, ‘Business’, or ‘Enterprise’.

‘Pro’ ($85 per user, per month) starts at quite a steep price point, but you get a lot for your money. That includes job board posting, a fully integrated mailbox, and a sourcing Chrome extension, plus unlimited open jobs, bulk emails, and email templates. Basically, it’s an ideal CRM solution for small to medium-sized recruitment agencies with scalability on the brain.

‘Business’ ($125 per user, per month) has everything in the ‘Pro’ plan plus some other perks. It comes with resume/CV formatting, API access, and allows you to create custom fields for each entity.

‘Enterprise’ ($165 per user, per month) is for those recruitment agencies that are already there, and need a more customizable approach to CRM software. And boy, does it deliver.

As well as unlimited live training, your recruitment agency will receive a dedicated account manager to help you get the most out of the system. You’ll also score a CRM interface that you can personalize with your own branding, plus custom limits on companies and candidates.

While all that is cool, it still comes at a premium. So with that eye-watering price tag in mind, we’d only recommend Recruit CRM’s ‘Enterprise’ plan to… well, enterprises!

Recruit CRM also offers a free trial, though it limits the software’s functionality to:

• Email templates
• Four open jobs
• 50 companies and contacts
• 50 candidates

Recruiterflow – Best for automation and intelligent candidate sourcing

Most suitable for medium-sized to large recruitment agencies

Recruiterflow pricing

Similar to Recruit CRM, who we just looked at, Recruiterflow presents three separate offerings: ‘Basic’, ‘Pro’ for growing businesses, and ‘Advanced’ for enterprise-level companies.

‘Basic’ ($99 per user, per month) offers most of the technical features you’ll need, such as custom fields and unlimited job openings. The real gem here, though, is the 24/5 email and chat support this plan offers – which, incidentally, happens to be some of the finest recruitment agency CRM support we found.

‘Pro’ ($109 per user, per month) is best suited for businesses looking to scale and grow. You get all the ‘basic’ plan features, unlimited custom fields, and API (Application Programming Interface) access.

‘Advanced’ ($129 per user, per month)  adds recruiting automation, priority support, and custom SLAs. We still say to stick to the ‘Pro’ plan if you can – it’ll do everything you need it to, and probably more!

Manatal – Best for recruiters on a shoestring budget

Most suitable for very small recruitment agencies

Manatal pricing

Manatal offers three refreshingly affordable pricing plans for small recruitment agencies: ‘Professional’, ‘Enterprise’, and ‘Custom’.

‘Professional’ ($15 per user, per month) buys you integration with social media platforms, as well as those powerful resumé parsing and candidate data enrichment tools we just spoke about. You’ll also benefit from AI (artificial intelligence)-driven applicant scoring, plus automated job recommendations and workflows.

‘Enterprise’ ($35 per user, per month) removes the limits on jobs per account (15) and candidates (10,000) that Manatal’s cheapest plan imposes. Apart from that, it doesn’t offer a huge amount of additional value, so you might as well save yourself some cash and stick with the ‘Professional’ plan.

A custom plan adds a few additional features and integrations (plus API access), but it’s mainly notable for introducing a dedicated account manager. Again, if you don’t feel like this alone is worth paying an undisclosed (but surely expensive!) price for, it’s worth sticking to the basic plan.

Manatal offers a 14-day free trial on its ‘Professional’ and ‘Enterprise’ plans.

You’re almost finished with our list of the top 5 CRM systems for recruitment agencies in the US. Time to start comparing quotes?

Simply hit one of the buttons below to start our quick questionnaire. It takes just 30 seconds to do, and by telling us more about your business’ specific requirements, we can help ensure that you receive the best, most personalized rates on recruitment agency CRM software.

monday.com – Best for round-the-clock customer support

Most suitable for small and medium-sized recruitment agencies

There’s a lot to love about monday.com, but we’re particularly enamored with its job recruitment template (pictured below). Via a cleverly color-coded display, monday.com’s highly customizable template allows you to visualize every step of the recruiting management flow.

You can add and remove columns to fit your agency’s specific needs, and easily export data to Excel. Better yet, you can integrate your template with LinkedIn to bolster candidate profiles, and help your recruitment team see the bigger picture.

monday.com pricing

Monday.com offers three main plans: ‘Basic’, ‘Standard’, and ‘Pro’. Here’s how those packages shake down.

Starting at just $9 per user, per month (that’s $45 per month for five users), monday.com’s ‘Basic’ plan is one of the most affordable CRM systems for recruitment agencies out there. It supports whiteboard collaboration, and its intuitive, drag-and-drop ‘Kanban-style’ dashboards support you throughout every step of the candidate journey.

Does this pricing seem a little steep? Why not take a look at Pipedrive vs monday.com to see if you could save some dollars with a different CRM?

With monday.com you’ll score 24/7 support, along with a slick mobile app that’s compatible with both iOS and Android.

However, you’ll want to be on at least the ‘Standard’ plan ($12 per user, per month) for the juiciest features. We’re talking about Zoom integration (crucial for vetting candidates during the COVID-19 era), as well as timeline and calendar views. Your file storage capacity will also get an upgrade, and you’ll benefit from integrations and automations being thrown into the mix, too.

For $19 per user, per month, the ‘Pro’ plan adds even more functionality – notably private boards, improved reporting and data visualization, and Google authentication. monday.com also offers an ‘Enterprise’ plan with bespoke pricing, however this should be beyond the needs of most recruitment agencies.

Monday.com offers a free 14-day trial across all of its pricing plans. 

HubSpot – Best for targeting and engaging applicants

Most suitable for growing recruitment agencies

Instead of targeting potential new customers, you’re marketing to potential new candidates. You’re focusing less on leads, and more on applicants. And, instead of selling a product, you’re selling an opportunity.

Basically, what we’re trying to say is that HubSpot is one of the foremost tools recruitment agencies can employ – regardless of whether it was made for them or not. It offers a free plan, plus one of the slickest, most stylish interfaces we’ve seen – as well as affordable solutions for sales, marketing and customer service teams.

HubSpot pricing

HubSpot is made up of three products, or ‘hubs’:

• Marketing Hub: Contains all the features you need for capturing leads and turning them into candidates with engaging, targeted role marketing
• Sales Hub: Perfect for busy sales teams, this product helps your team win clients, and secure more lucrative roles for your applicants
• Customer Service Hub: Empowers your agency to provide excellent customer support, and turn clients and candidates into ambassadors of your brand
• CMS (Content Management System) Hub: Allows you to create captivating websites and manage all aspects of the conversion funnel.
• Operations Hub: A unified toolset that lets businesses automate their processes and centralize their data.

Each product is available in three ascending tiers: Starter, Professional, and Enterprise. Which one you go for will depend on the number of paid users you require, as well as the level of features. It’ll also depend on your budget, because HubSpot’s pricing plans get pricey – and fast. Let’s take a look at the damage.

HubSpot’s CRM Suite gives you the Marketing, Sales, Customer Service, CMS, and Operations Hubs all rolled into a single package, and with a 25% discount. 

Regardless of the specific ‘hub’ or pricing tier you select, what you pay will depend on the amount of contacts you plan to store, as well as the number of people you’ll need using the software.

HubSpot also offers a completely free plan. As well as unlimited users, unlimited data, and a contact storage limit of up to 1,000,000, it’s packed with features to help grow your business. Among others, that includes:

• Deal, prospect, and pipeline management
• Reporting and company insights
• Email tracking and notifications
• Live chat and meeting scheduling features

Want to start mixing and matching, and put together the HubSpot CRM package that’s right for your business? Head to HubSpot’s website to get started.

Zoho Recruit – Best for innovative features at an affordable cost

Most suitable for small recruitment agencies

Zoho Recruit pricing

Zoho Recruit lets you pick from its three pricing tiers:

At $25 per user, per month, Zoho Recruit’s ‘Standard’ plan isn’t only inexpensive – it’s downright feature-rich, too. Strong candidate sourcing and tracking capabilities underpin even better resumé management tools. Perhaps the only let down comes in the form of the plan’s app integrations, which are limited to just Google, Microsoft, and Zoho’s (admittedly impressive) range of productivity tools.

Upgrading to the ‘Professional’ plan ($50 per user, per month) unlocks a litany of applicant-focused features. A candidate portal allows them to see a summary of the jobs they’re in the frame for, while – from your end – a series of behavioral and background screening tools enables you to match the right people to the right roles.

Then there’s the ‘Enterprise’ plan ($75 per user, per month). If you’ve read our reviews of the five recruitment agency CRM software suppliers above, you’ll have seen we don’t tend to endorse most enterprise-level plans. With Zoho, we’re more enthusiastic.

Zoho Recruit’s ‘Enterprise’ plan adds both a client and a vendor portal to the table, as well as a recruitment territory management feature. You’ll also be able to create custom, organization-specific roles permissions and profiles, and help ensure consistency in your recruitment workflow.

This plan is also the most affordable enterprise-level recruitment agency CRM we’ve found. Head to Zoho’s website to try it out – it’s free for 15 days.

Next steps

So, how do you select the right CRM software for your recruitment agency? Well, since your decision will probably come down to both features and price, let’s recap our list of the best CRM systems for recruiters:

• Recruit CRM: Best for data reporting and analytics | from $85
• Recruiterflow: Best for automation and candidate sourcing | from $99
• Manatal: Best for the budget-conscious | from $15
• monday.com: Best for 24/7 customer support | from $9
• HubSpot: Best for targeting new candidates | from $45 (or for free!)
• Zoho Recruit: Best for its innovative approach to CRM | from $25

Be mindful, though, that choosing a system based on price and features alone doesn’t always work. You’ll also want software that’s scalable, that’s suitable for the size of your team, and that works with the applications your recruitment agency already uses every day.

Finding a CRM system that does all that isn’t always easy. But we can help.

Simply provide us with a few details about your recruitment agency’s CRM requirements. This helps us get to know you a little better – so we can further understand your agency’s unique needs, and match you with only the CRM suppliers that fit those needs to a tee.

Once we’ve matched you up, you’ll receive tailored quotes from suppliers that fit the bill, and who’ll also be able to offer advice about CRM implementation and setup. The whole process is free, too – and the quotes come with absolutely no obligation. The only catch, perhaps, is that you have to be based in the US to be eligible. Sorry, Canada!