CRM is software that allows businesses to store key information about their customers. We’re talking sales, deals, prospects, clients… the lot. Healthcare CRM does this, but is geared towards businesses that operate in the healthcare industry.
That could be hospitals, government healthcare organizations, private practices, clinics – you name it. It could also refer to more sales-oriented businesses trading in medical supplies, pharmaceuticals, or health insurance. Patient information can be stored securely, and the treatment cycle tracked the whole way.
Wherever your business sits in the US healthcare industry, a CRM acts as a central hub for all your people-focussed information. It helps open up the communication channels within your team. With the right healthcare CRM, you’re in a better place to keep your patients engaged, acquire new clients, and grow your business.
Healthcare CRM software also integrates with the best hospital phone systems, so you can combine your communication channels, and never miss a call or email.