How To Use a Touchscreen Cash Register

Touch screen

By Dan Barraclough

We’re here to prove that transitioning to a touchscreen cash register isn’t that hard


How to use a touchscreen cash register is pretty simple. You don’t need us to tell you how to plug in a system, switch on a system, and start tapping a way. Rather, you need someone to advise you on how to use a touchscreen cash register’s features to their maximum potential.

Modern touchscreen cash registers aren’t like the clunky manual cash registers of the past. Thanks to the development of innovative software, touchscreen cash registers are almost like small computers – they can literally assist you in every area of your business; from taking payments to marketing.

They’re much more stylish, too. In fact, many companies choose to use their iPad as a cash register – all they have to do is download a point of sale app. Alternatively, you can purchase touchscreen cash register units to be located at a fixed point in your restaurant. These units come ready-installed with point of sale software.

It’s not just about the software, either. Using a touchscreen cash register to its full potential is all about investing in the right accessories, too. From card payment devices to till drawers, you’ll need to accompany your touchscreen cash register with what it needs to help you take payments as effectively as possible.

With that being the case, we’ve split this article into two. In the first section, we’ll talk about the different features of a touchscreen cash register, and how you can use each one to run your business more efficiently. Secondly, we’ll talk about how to accessorize your touchscreen register, so you can use it to its max.

The Different Features of a Touchscreen Cash Register

Using a touchscreen cash register effectively is all about knowing how to use its features – and that goes for both restaurant and retail POS systems. Unlike a manual cash register, it doesn’t only help you process payments. Here are the top features that you need to know about.

Menu ordering

Simplify the way your staff take orders by using a touchscreen cash register. All you need to do is input your menu items. Staff can then take an iPad to the table and select the items the customer has ordered right away.

Once the order is complete and confirmed by your staff, it’s wirelessly sent straight through to the kitchen. Additionally, you can set the system to flag up opportunities to upsell, or warn customers about allergens.

Table booking

Ever had to step away from a busy service to take a booking over the phone? Most touchscreen cash register software will integrate with website booking engines. Whether it’s your own website or a third party website accepting bookings, you can be smug knowing that your cash register is automatically allocating your customers to suitable tables.

Stock control

A manual cash register won’t offer you the same insight into your stock as a touchscreen cash register. You can use a touchscreen cash register to generate detailed stock reports, with some enabling you to look at stock levels on an ingredient, rather than menu item, level. You can even set your software to automatically reorder certain items if it recognizes that they’re running low.

Customer loyalty

In this day and age, customers are wanting more. They want to feel like they’re being rewarded when they’re regularly spending money with you. This is where using your touch screen cash register for marketing purposes is a really clever move.

Integrate your software with a customer relationship management system (CRM) and set up a loyalty programme. Have your system automatically send offer emails, and interact with your customers over social media to keep them coming back for more.

App integration

You may have noticed that we’ve mentioned the word ‘integration’ a few times. Thanks to the clever development of cash register software, you can integrate plenty of additional applications into your system.

Accounting apps, CRM apps, and social media management apps are just the start. You can even integrate hotel management software, so if you happen to expand your restaurant business venture, you don’t need to completely change your system.

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The Different Additions to a Touchscreen Cash Register

You can’t take payments with just a touchscreen cash register alone. Part of using a touchscreen cash register is having the right additional items on the side.

Credit card processor

The most important addition to your touchscreen cash register is a credit card processor. It’s so important, in fact, that most touchscreen cash register suppliers will include a credit card processor in their point of sale package. Suppliers will charge you a small fee per transaction, but this is completely normal.

Till drawer

While, according to some, we’re heading towards a cashless society, not everybody prefers to pay by card just yet. This is why you need a till drawer, too. Again, most touchscreen suppliers give you the option of purchasing a till drawer at the same time you purchase your cash register.

Receipt printer

Lastly, you’ll need a receipt printer. You can usually get hold of one of these from your cash register supplier. Receipt printers can be wired to a fixed touchscreen cash register or connect via an internet connection to an iPad.

Additional accessories

Credit card processors, till drawers and receipt printers are just the start. You can really tailor your touch screen cash register to your business’ needs with a host of other parts, too. Most cash register suppliers also stock compatible barcode scanners, scales, and label printers.

Buying a Touchscreen Cash Register

Now you know how to use a touchscreen cash register to its full potential, you can think about what type of touchscreen cash register you would like for your business, and the additional equipment you may need.

There are plenty of touchscreen cash register suppliers out there that offer different packages and pricing. Usually, there’s an initial outlay for the hardware, and a monthly fee to use the software. However, some suppliers may waive the software fee for a slightly higher credit card processing fee.

And remember, if you don’t have the spare cash to invest in hardware outright, you can always lease a cash register, or choose to pay for it in monthly installments.

So why not speak to suppliers about your different options? All you need to do is fill in our short form with a few details about your business, and the suppliers that best match your requirements will be in touch.

Dan Barraclough

Dan’s a writer for Expert Market, specialising in a range of cool topics. He loves web design and all things UX, but also the hardware stuff like postage metres and photocopiers.

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