Cheapest CRM Software Plans in 2025

The best cheap CRM software provides US small businesses with the essential tools to engage with customers and clients, but without any unnecessary spending.

Based on Expert Market’s research, the best cheap CRM software is HubSpot’s Free plan. It comes with sales, customer service and marketing features, allowing you to manage a complex sales pipeline, resolve customer issues and run marketing campaigns for zero cost.

However, in 2025, it has a strict user limit of just two. If you’re looking to scale, we’d suggest monday CRM’s Basic plan, which has an unlimited user capacity and some of the best customization options around.

The 7 Best Cheap CRM Software: Reviews

The three providers listed above are the best of the bunch, and we’ll go into a bit more detail about why they performed the best shortly. However, they’re not the only CRM platforms worth considering for your business in 2025.

So, make sure you scroll on down to our in-depth reviews if you’d like to find out more. However, if you don’t have time for that, here’s a whistlestop tour of the top cheap CRM solutions we’ve researched and tested:

1. HubSpot’s Free Plan: Most Generous Free Plan

Price: Free

HubSpot’s key features on its free plan

HubSpot’s free CRM is one of the most generous available. Key features include:

• 1,000 contact allowance: Manage up to 1,000 contacts but with a two-seat user cap. This was 1 million until early 2025, which is quite a large drop-off for new HubSpot users, but existing ones shouldn’t be affected. It should be noted that these are “non-marketing contacts” too, which means they can’t be targeted with marketing emails or automation tools.
• 1 million non-contact records: For all other standard object types, namely companies, deals and tickets, you have 1 million records available to add.
• Core sales tools: Contact, company, deal, task and ticket management with an easy-to‐use visual pipeline.
• Email and meeting tools: Email tracking and notifications, customizable email templates, and integrated meeting scheduling (with Gmail, Outlook, etc.).
• Live chat and chatbots: Built-in live chat functionality that can be set up with simple chatbot rules to engage website visitors.
• Basic reporting and dashboards: A set of customizable dashboards and basic reporting tools to monitor sales performance.
• Integrations: Out-of-the-box integrations with popular tools (e.g. Gmail, Outlook, and other HubSpot marketing tools).

Why do we recommend HubSpot’s Free plan?

What’s so good about HubSpot? Here’s a glance at why its free plan could be an option for your team:

• Value for money: At zero cost, you could save big compared with the likes of Salesforce’s cheapest plan, which would cost at least $300 per year (albeit, for more features and functionality). In return for nothing, you get 1 million contacts to play with, great for the rapid growth of your business, whereas fellow cost-free option Zoho CRM has a limit of 5,000 records.
• Ease of use: When we tested HubSpot, we found the email scheduling and tracking tool both straightforward and efficient. It didn’t take long to create professional-looking emails and schedule them to be sent to those in our contact base. You can even generate auto responses, which saves a lot of time. Organizational features, such as reminders and meeting scheduling, also help you manage your appointments.

• All-in-one functionality: Offers a central place for contact management, such as static and dynamic contact lists, sales pipelines (with detailed activity logs) and basic support ticketing via a queuing system (inside HubSpot’s “service” section of its software) without financial commitment.

Any drawbacks to HubSpot’s Free plan?

As we’ve updated this page, we’ve noticed that HubSpot has gradually tapered back the features on its free plan. Here are some key reasons why HubSpot’s free plan may not be for you:

• User limitation: Restricted to two users. Previously, this was five users (and unlimited before that), making it a major challenge for teams larger than two to work effectively. Freshsales and Zoho’s free plans both allow up to three users, although we’d argue they are less advanced in terms of features and one extra user isn’t much of a difference.
• File storage: Limited to five documents per person. If you don’t have any external storage, such as Google Workspace, this is another hurdle to manage.
• No direct support: Lacks phone, chat and email support, which is far from ideal should you need to troubleshoot any issues with the CRM.
• Customization limits: Only 10 custom fields and no custom task types or objects. To get full customization of columns and rows on your boards, the best option we recommend is monday CRM (although, it doesn’t offer a free plan and instead starts from $12 per user, per month).
• Basic marketing suite: Advanced social media marketing features and automation tools are largely restricted to HubSpot’s paid plans.

What businesses is HubSpot’s Free Plan best suited to?

Our research suggests HubSpot’s Free Plan is an affordable option for small businesses, startups, and freelancers seeking a comprehensive CRM solution for small user numbers and without any financial commitment. It offers tools to contact clients, schedule email marketing campaigns and generally maintain a streamlined sales pipeline.

Therefore, this free plan can help these growing operations manage customer relationships effectively, so long as you can live with a maximum of two user accounts. And given its user-friendly interface and extensive resources, HubSpot should be accessible for those new to CRM systems.

If you’re interested in more CRM recommendations, explore our guide to the best CRM software for small businesses.

How much do HubSpot’s other plans cost?

Beyond its generous free CRM, HubSpot offers several paid tiers that add advanced sales, marketing and customer service functionality.

It’s worth mentioning that the marketing suites that HubSpot offers are considerably more expensive than the sales and customer service equivalents, starting at $890 per month for its Professional plan and $3,600 per month for its Enterprise plan. But for the other two, they have the same prices, which we’ve listed below

*Prices vary based on number of users and selected add‑ons. Starter pricing applies to HubSpot’s Customer Platform bundle for startups/small businesses.

2.  Freshsales’ Sprout Plan: Best for Integrated Connections

Price: Free

Freshsales’ key features on its cheapest plan

Freshsales (by Freshworks CRM) offers a “Forever Free” (Sprout) plan designed for smaller teams. The free plan includes:

• Lead, contact and deal management: Manage your leads, contacts, accounts and deals with an intuitive visual sales pipeline. There is a 1,000 marketing contact limit for the Sprout plan (but you can purchase more contact space separately).
• Two-way email sync: Integrate your email (Gmail/Outlook) to track emails and conversations directly within the CRM.
• Built-in phone and live chat: Access basic phone capabilities and live chat features for real-time customer engagement.
• Mobile app: Stay connected on the go with iOS and Android apps.
• Essential integrations & 24×5 support: Benefit from a modest selection of integrations, plus standard support via email and chat.

Note: Advanced reporting and some automation features are not available in the free edition.

Why do we recommend Freshsales’ Sprout plan?

• No-cost, essential CRM: Completely free, the Freshsales Sprout plan has a robust foundation of CRM functionalities designed specifically for small teams of up to three users.
• Integrated communication tools: Notably, you’ll have basic two-way email sync and built‑in phone capabilities so that you can handle customer communications directly within the CRM, too. That’s not something possible on the free plans by HubSpot or Zoho.
• Core sales: This includes a Kanban sales pipeline to manage leads, plus separate pipelines for contacts, accounts and deals that provide clear insights into your sales process. As well as that, there are lead and deal management functionality to track and update deal statuses, set reminders and capture essential customer interactions for any ongoing sales.
• Basic reporting and activity tracking: Offers preset dashboards and basic reporting tools to monitor sales activities, track deal progress and evaluate overall performance. Calls, meetings and tasks are also logged automatically to maintain a comprehensive view of customer interactions, sufficient for small teams.

Any drawbacks to Freshsales’ Sprout plan?

• Limited scalability: Restricted to three users, the Sprout plan might not suffice as your business grows or if you need to handle larger volumes of customer records.
• Basic automation and customization: Similarly, while it offers the essential tools, you’ll find that advanced workflow automation, deeper customization and more comprehensive analytics are available only in Freshsales’ paid plans.
• Less stylish platform: As you can see from the image above, the interface isn’t particularly user-friendly either, and we found it much easier to get to grips with other options like HubSpot.

What businesses is Freshsales’ Sprout Plan best suited to?

Freshsales’ Sprout plan caters to growing businesses that require CRM functionalities for no cost whatsoever. Organizations that manage a moderate volume of customer data can benefit from its simplistic pipeline and useful, built‑in communication tools for phone and live chat.

How much do Freshsales other plans cost?

Freshsales offers a range of paid plans that scale in functionality as your business grows. In addition to its free “Sprout” plan, paid tiers include:

3. Zoho CRM’s Free Edition: Best for Small Businesses with Modest Data Needs

Price: Free

Zoho CRM’s key features on its cheapest plan

Zoho CRM offers a Free Edition plan that is ideal for small businesses or teams with basic needs. The Free Edition includes:

• User and record limits: Free for up to three users with a limit on the number of records per module of 5,000 records (10MB).
• Core CRM functionalities: Manage leads, contacts, accounts, deals, tasks, events, call logs and notes.
• Basic email integration: Connect your email accounts to send/receive messages and schedule follow-ups.
• Limited customization and reporting: Create basic custom fields, lists and reports, along with access to standard dashboards.
• Mobile access: Manage your CRM on the go via the Zoho mobile app.

While it covers the essentials, advanced automation, analytics and extensive customization are available only in paid editions.

Why do we recommend Zoho CRM’s Free Edition plan?

Zoho CRM’s Free Edition offers a solid foundation for managing your customer relationships at no cost. Here’s why it could be an excellent option for small teams and startups:

• Value for money: Completely free for up to three users, making it a cost‑effective entry point compared with the Standard, Professional, Enterprise, or Ultimate plans, which start at a monthly fee per user.
• Core CRM capabilities: Includes essential modules, leads, accounts, contacts and deals, to build and manage your sales pipeline, similar to the paid plans but without advanced extras like integrated configure, price, quote (CPQ) or inventory management.
• Basic sales force automation: Supports core activities such as logging tasks, meetings and calls (with basic reminders), and offers fundamental lead scoring (up to 10 criteria per module), while more sophisticated automation and macros are reserved for higher tiers.
• Usability and customization: We rated Zoho highly for its ease of use in our testing of the platform, especially with the “Deals” module that allows you to tailor your sales pipeline to your business processes. You can add custom fields during the data import process, providing a degree of customization that ensures your CRM reflects your unique project needs. The data import process is customizable too, offering a higher level of precision to the overall CRM setup.

• Standard reporting and analytics: Provides access to standard reports and preset dashboards, plus the ability to create up to 100 custom reports and schedule up to 100 report schedules, with up to 10 custom dashboards – sufficient for small teams, though advanced analytics and unlimited reporting come with the paid editions.
• Essential marketing automation: Offers mass emailing capability (limited to 250 emails per day per organization), 10 custom email templates, and three autoresponders per module, which covers basic marketing needs compared with the higher limits in paid plans.
• Basic Zia functionality: It also includes minimal AI features (for example, a prediction builder set at two per organization) while advanced Zia capabilities like detailed scoring, sentiment analysis and recommendation builders require higher-tier licenses.

Any drawbacks to Zoho CRM’s Free Edition plan?

Zoho CRM’s Free Edition plan isn’t the most advanced option around. Limitations include:

• User limitation: The Free Edition is restricted to three users, which may not suffice as your team grows, albeit that’s one more seat than HubSpot’s free plan.
• Limited advanced features: However, we’d argue Zoho CRM’s Free Edition has fewer advanced features than HubSpot’s free plan. It lacks functionalities like multiple pipelines, inventory management and comprehensive analytics that are available only in its paid plans.
• Basic support channels: Support is primarily limited to online resources and community forums, so you won’t have access to dedicated email or phone support if issues arise.
• Small storage allowance: While Zoho’s free plan allows up to 5,000 records per module (approximately 10MB per module), it has a max of 1GB of file storage for the organization. That might be suitable for small-scale operations but is less robust than the data capacities available in paid editions.
• Customization constraints: While you can add custom fields during data import, overall workflow automation and advanced customization options are more limited compared with higher-tier editions.

What businesses is Zoho CRM’s Free Edition best suited to?

Given it has a limited number of users (up to three) per account, we’d argue Zoho CRM’s Free Edition is only appropriate for small businesses, startups, and entrepreneurs that require essential CRM functions and sales pipelines without significant financial commitment.

If you need more users, advanced automation, extensive customizations or data limits, you’ll either need to upgrade to a paid plan (we’ll detail those shortly) or opt for a different free plan on this page.

How much do Zoho CRM’s other plans cost?

Zoho CRM’s Free Edition (for up to three users) covers the basics, but its paid plans expand the feature set significantly, should you ever need to upgrade. Their tiered pricing (typically billed annually) is approximately:

4. monday CRM’s Basic Plan: Best for Customization

Price: $12 per user, per month (billed annually), or $15 per user, per month (billed monthly) for a minimum of three users ($36 or $45/month)

monday CRM’s key features on its cheapest plan

monday CRM does not offer a permanently free CRM plan, although it does offer users a 14-day free trial to test its service. The next cheapest option is the Basic CRM plan, starting at $12 per user, per month (billed annually). Key features include:

• Lead and contact management: Organize leads, contacts and deals with customizable pipelines and boards.
• Integrated communication tools: Benefit from email integration and activity tracking to monitor customer interactions.
• Customizable dashboards and reporting: Build visual dashboards by combining data from individual CRM boards.
• Workflow automation and integrations: Test basic workflow automations and integrate with other productivity tools during the trial period.

Why do we recommend monday CRM’s Basic plan?

• Affordable entry-level solution: While not free, monday CRM’s Basic plan is priced from just $12 per user, per month, which isn’t much compared with the cheapest paid plans of other providers; Salesforce ($25) is more than double that cost. Better yet, there are no hidden fees, meaning you have unlimited contacts, pipelines and boards to organize your data without worrying about extra costs. Plus, you have unlimited viewer access and user numbers, meaning you can add as many team members to view data in read-only or full member mode as you want.

• Intuitive and streamlined design: We found monday CRM to have one of the best interfaces we’ve tested for CRM software. It uses a clean, drag‑and‑drop design that makes it simple to manage leads, contacts and deals – ideal for teams with minimal training needs. It also has 200+ pre-built templates for lead, contact and deal management, to help you quickly set up your CRM with over 20 column types.
• Clean data: Relatedly, its data import/export process is very smooth too, and there are features like list segmentation that help you organize the information you’re storing.

• Core features on a customizable CRM: With monday CRM, you can build and modify unlimited, customizable pipelines to fit your sales cycle without needing developer support. All the essential modules are there to manage key data – leads, contacts, accounts and deals – in one unified system, and you’ll have access to reporting tools through preset dashboards (based on a single board) to track your performance.

• Always connected and collaborative: monday CRM has outstanding organization tools, such as reminders and a meeting scheduling feature to help you keep track of your commitments. You’ve got item and board activity logs to make sure everyone is in the know about what is going on in real time too, with the ability to create and/or reply to comments on individual items. That functionality extends to dedicated iOS and Android apps to keep your team connected on the go.

Any drawbacks to monday CRM’s Basic plan?

Besides being a paid option, unlike the free plans discussed above, there are a few drawbacks to monday CRM’s Basic plan compared with its higher cost tiers:

• Restricted dashboard flexibility: When using a dashboard, you’ll be limited to combining data from only one board. That may hinder comprehensive data visualization when compared with plans that support multi-board dashboards.
• Limited advanced automation and integration: While you get basic CRM functions, features like advanced workflow automation and deeper third-party integrations are only available in the Standard and higher plans.
• Basic customization scope: You can add custom fields and modify pipelines to a greater extent than most of the free plans on this page. However, the overall customization options (for reports, dashboards and automation rules) are more limited than what you can get at higher cost monday CRM plans.

What businesses is monday CRM’s Basic plan best suited to?

monday CRM’s Basic plan is ideal for businesses that require high customization in their CRM system. Users’ ability to tailor fields, dashboards and workflows to fit specific business processes makes it suitable for teams that need adaptability in managing different projects and customer relationship needs. Plus, as your team grows, you’ve got scope to improve this customization.

This may lead it to be best suited to creative agencies or firms that are primarily project-driven, and will therefore need to adapt their CRM to specific and unique client needs.

How much do monday CRM’s other plans cost?

monday CRM is offered on a tiered subscription model. Beyond the Basic CRM plan, the higher plans are priced as follows:

5.  Pipedrive’s Essential Plan: Best for Data Protection

Price: $14 per user, per month (billed annually), or $24 per user, per month (billed monthly)

Pipedrive’s key features on its cheapest plan

Pipedrive does not offer a free, forever plan, either (although it does, similarly to other providers, have a 14-day free trial for users). Instead, you can start with the Essential plan – the lowest-cost option – priced at around $14 per user, per month (billed annually). The Essential plan includes:

• Customizable sales pipeline: Organize deals with a visual pipeline and tailor fields to match your sales process.
• Contact and deal management: Efficiently manage leads, contacts, and deals within an intuitive interface. There are no contact limits to speak of, too.
• Email integration and activity tracking: Sync your email to log calls, emails, and follow-ups directly within Pipedrive.
• Basic reporting and dashboard views: Access fundamental reporting tools to monitor sales performance and forecast revenue.

Why do we recommend Pipedrive’s Essentials plan?

If your business deals with sensitive information, and doesn’t mind paying the second-highest figure on this page (albeit still cheap compared with the best CRMs around), we recommend Pipedrive’s Essentials plan.

• Budget-friendly, focused CRM: Pipedrive’s Essential plan is a cost‑effective solution designed to support small sales teams without the extra bells and whistles of higher tiers. It tracks up to 3,000 open deals per company and allows for 30 custom fields per company. You’ll also have support for three teams per company with custom visibility and permissions, plus native mobile apps for both Android and iOS with real‑time sync across platforms.

• Robust sales process tools: Offering customizable pipeline fields and deal cards that you can create and modify to match your sales cycle, Pipedrive Essentials has a decent amount of sales tools for its low cost. Similarly, its leads inbox, deal rotting, data import/export and duplicate merge capabilities keep your sales data clean and organized. You also have a built-in product catalog with support for subscriptions/installments, which is helpful for businesses that sell both products and services.

• Simplified automation and reporting: The Essentials plan supports up to 30 active automations per user with basic delay/wait options (three steps per automation) to streamline repetitive tasks. There are also 15 reports per user and a visual dashboard (one per account) that provides key metrics like deal and activity reports to help monitor performance without complex setups.

• API and integration readiness: Comes with API access and 30,000 API tokens per company (based on paid seats), allowing you to connect Pipedrive with other tools for a more integrated workflow.
• Streamlined communication and collaboration: You’ll also get one active email sync per user along with features like email open and click tracking, customizable templates, and scheduling. That means each user can keep their communications directly in sync with any sales processes.

Any drawbacks to Pipedrive’s Essentials plan?

The catch is, Pipedrive’s Essentials plan has no file storage. Not to mention, you have to activate the lead booster add-on for $32.50 per month to access Pipedrive’s marketing tools.

With caps on open deals (3,000) and custom fields (30 per company), larger sales organizations may quickly outgrow the Essential plan’s limitations, too. Similarly, more advanced workflow rules, extensive custom dashboards and higher automation limits are available only in the Advanced, Professional, or higher tiers. The same is true of add‑ons like advanced email syncs or enhanced sales assistant tools.

What businesses is Pipedrive’s Essentials plan best suited to?

Pipedrive Essentials is a solid choice for sales teams looking to start their business operations with a cost-effective CRM solution. Companies that manage a moderate volume of deals and require only the core functionalities of pipeline, lead and deal management, without advanced marketing or inventory features, will find it a suitable choice.

How much do Pipedrive’s other plans cost?

Pipedrive has several tiers beyond the Essential plan. The additional tiers include:

6.  Zendesk’s Support Team Plan: Best for Easy Data Visualization

Price: $19 per user, per month (billed annually), or $25 per user, per month (billed monthly)

Zendesk’s key features on its cheapest plan

Zendesk does not offer a permanently free CRM plan, although US-based businesses can take advantage of a free 14-day trial of their Support plans. Instead, the cheapest package it offers is the Zendesk Support Team plan which costs $19 per user, per month when paid annually (or $25 per user, per month, monthly). It provides essential features, including:

• Ticketing system: Convert incoming support emails (and select social media channels) into a unified ticketing system, ensuring that every customer inquiry is tracked and addressed.
• Multichannel support: Handle customer requests from channels such as email, Twitter and Facebook, so you can provide timely responses where your customers are most active.
• Business rules and automation: Set up simple workflows based on business rules to streamline ticket routing and basic automation, helping to ensure that tickets are assigned efficiently.
• Reporting and analytics dashboards: Access prebuilt dashboards and reporting tools that allow you to monitor support performance and identify trends, even at this entry-level tier.

Why do we recommend Zendesk’s Support Team plan?

Here’s a glance at why this entry-level Zendesk option might work for your support team:

• Value for money: Although Zendesk doesn’t offer a free plan, its Support Team option is an affordable choice at roughly $19 per agent, per month (annually billed). This plan delivers essential support tools, including an extremely healthy 2 million contact limit, without many of the pricier add-ons found in higher tiers.
• Ease of use: During our testing, we found the ticketing interface to be intuitive – agents can quickly convert incoming emails and social messages into actionable tickets. The built-in workflows and preconfigured business rules simplify the process of ticket routing and basic automation, so teams can start working right away.
• All-in-One Support Functionality: Manage inquiries from email, Twitter and Facebook in one unified, multichannel ticketing system. Likewise, you can access customer details and support history to deliver personalized service, even if it isn’t a full-scale sales CRM.
• Customization options: Modify fields, dashboards and task types to align with your business processes and enforce data consistency. There are both preset and customizable dashboards to track agent performance and customer satisfaction, ensuring you’re on top of key support metrics.

Any drawbacks to Zendesk’s Support Team plan?

While it offers a solid foundation, there are a few considerations:

• Limited advanced features: It lacks marketing functionalities such as web forms, visitor tracking, and drip campaigns – which might be crucial if you’re looking for a combined sales and support solution. If they are a must, then look at Freshsales’ Growth plan, which includes web forms, website visitor tracking, and marketing drip campaigns.
• Basic automation: The automation features are simple; more complex workflows and integrations require upgrading to higher tiers.
• Primarily a support tool: Although it provides basic CRM-like functions (e.g. contact and deal management), it isn’t designed to replace a full-featured CRM system if your needs extend to advanced sales and marketing functions. Zendesk does offer more fully-fledged CRM plans, but they start from an expensive $55 per seat, per month.

What businesses is Zendesk’s Support Team plan best suited to?

Small to medium-sized businesses focusing on customer support and engagement should find Zendesk’s Support Team plan among the best cheap CRM options on the market.

Its intuitive data visualization tools, preset and custom dashboards, and comprehensive reporting features encourage teams like tech support companies or help desks, that rely on these features to monitor customer issues and ensure high-quality, data-driven support.

How much do Zendesk’s other plans cost?

Zendesk has several other comprehensive Suite or Sell products, with pricing and features that include:

7. Salesforce’s Starter Suite: Best for Email Communication

Price: $25 per user, per month (when billed annually or billed monthly)

Salesforce’s key features on its cheapest plan

Salesforce does not offer a free CRM plan for businesses, although it does offer a free trial for certain plans.

For full business operations, you’d need to move to a paid Salesforce plan, with the cheapest being the Salesforce Starter Suite at $25 per user, per month (with a 30‐day free trial). It combines core sales, service, marketing and commerce functions in one unified platform and, naturally, it’s a little more advanced compared with the free plans of other providers. Its key features include:

• Guided onboarding and preconfigured settings: Enjoy a streamlined setup process with step‐by‐step guidance and pre-built defaults that let you import data and start using the CRM immediately.
• Sales functionality: Manage leads, opportunities, and pipelines with pre-built sales paths and automated “next steps” recommendations to keep deals moving forward.
• Service and case management: Track customer interactions with integrated case management, knowledge base tools and automated case escalation to ensure timely resolution.
• Marketing tools: Utilize built-in campaign templates, email integration with up to 2,000 outbound emails per month and AI-powered send time optimization (via Einstein), to craft and schedule engaging messages.
• Reporting and dashboards: Access ready-to-use reports and customizable dashboards that provide real-time insights into sales performance and overall business health.
• Unified customer data and integrations: Consolidate customer information from sales, service and marketing in a single view, and integrate seamlessly with popular email platforms (e.g. Gmail and Outlook) and other third-party apps available via Salesforce’s AppExchange.

Why do we recommend Salesforce’s Starter Suite plan?

It might not be the cheapest option on this page, but Salesforce’s Starter Suite has the best email communication tools on the market. With capabilities like sending emails from its system, email insights and auto-responses, having correspondence with your long list of leads and customers is a breeze, although it’s not quite as easy to use as HubSpot, which is more straightforward to get to grips with initially.

Elsewhere, you’ll also get access to meeting scheduling, reminders and a calendar, helping you to keep track of your schedule. Plus, its contact management features include custom fields and list segmentation, letting you organize your contacts and their information effectively. It has a limit of 20,000 lead or contact records, but that’s still a large enough amount for most small business teams.

Any drawbacks to Salesforce’s Starter Suite?

The Starter Suite doesn’t include sales features. If this is a deal breaker, then Zoho CRM’s Professional plan has superb tools to help you monitor and increase sales, including a visual sales pipeline and automated lead scoring.

What businesses is Salesforce’s Starter Suite best suited to?

Small teams and startups that prioritize email communication and basic CRM functionalities will find Salesforce an appealing option. This could be new consulting firms that focus on extensive email communications and scheduling with clients, and need a simple, reliable tool to keep their interactions organized.

How much do Salesforce’s other plans cost?

While Salesforce Starter Suite is available at roughly $25 per user, per month, higher-tier plans offer significantly expanded capabilities:

Are Cheap CRM Systems Worth It?

Cheap CRM systems can be worth it for businesses that are operating on a small budget, as long as they’re scalable.

Most cheap CRM plans have small data and user capacities since they’re designed for small teams. A provider is considered scalable if its higher-priced plans come with increased data capacity, user and contact limits to accommodate larger teams.

Upscaling can become expensive if you need to switch providers, so it’s best to choose a cheap provider that’s scalable right off the bat.

How Do Cheap CRM Providers Ensure Data Security and Privacy?

CRM systems keep your data under lock and key with features such as multi-factor authentication, email notifications of security concerns and specific user permissions.

Pipedrive is a CRM system that provides all of the above to ensure your lead management is conducted with peace of mind. Zoho and Freshsales are also worthy contenders for CRM systems that takes security seriously, but unfortunately do not provide email notifications.

Since CRM systems are home to highly sensitive customer data – contact information, purchase history and private communication – security features should not be skimped on when choosing a CRM provider. Nobody likes falling victim to a data breach and risking your customer’s personal information can hurt your business reputation and customer relationships.

Things To Consider Before Switching CRM Provider

When transitioning to a new CRM provider, it’s important to consider the associated costs. Here are some potential areas to think about:

• Cancellation costs: Check your existing contract to determine whether you may incur extra costs for breaking the contract before its end date.
• Data migration: You may need to pay for a service to help migrate your data from your old CRM to the new one. Costs vary widely based on the amount of data being transferred.
• Implementation and configuration: Some CRM providers charge implementation and setup fees to get the system configured for your specific needs.
• Training: Your team will need to be brought up to scratch on how to use the new CRM. Some plans offer complementary on-boarding assistance but for some, this may be an extra cost which will vary depending on the number of users.
• Increased plan fees: If upscaling, the monthly fees of the new provider will likely be higher than your current fees.
• Indirect costs: During the switching process, you may lose operational business hours to periods when your data is migrating, when your team is being trained on the new system and when the new software is integrating with your other programs. Keep this in mind as time is precious.

Ultimately, the provider you choose to switch to depends on your specific needs and what you may be lacking in your current plan. Use our free comparison tool to find your best-suited provider and receive personalized recommendations directly from them.

How Did We Compare the Best Cheap CRM Software Solutions?