Learn more about Macy's POS system and the whole sales process in their stores in this article.
Macy's chain of department stores uses an RFID point of sale system. The RFID system combines in-store touchscreens with WiFi and utilizes an interactive display to show product information. POS touch screens are provided by Verifone. The RFID readers are manufactured by Motorola.
This system also allows product inventory to be checked more regularly, improving store-to-door services and ensuring products can be placed more accurately and efficiently in-store tailored to customer demand.
What is an RFID POS System?
RFID is short for Radio Frequency Identification. An RFID enables POS can scan electronic tags or chips as well as barcodes. These are much easier to put through the system, as they don't need to be placed directly under the scanner like with a barcode. It's perfect for large stores with a high footfall, like Macy's.
With RFID technology several items can be scanned at once. In theory all the items a customer is going to be purchased could be placed in a bag, placed on the POS which will be able to recognize all the items without having to take them out and scan them all separately.
Macy's RFID system also integrates with handheld POS terminals which also speeds up the checkout process as customers have more places to pay.
Another Benefit for Macy's since they switched to an RFID system in 2012 is that it increased the speed at which they conduct product inventories. The readers they have put in place are more than twenty times faster than the previous system they used and work at a high accuracy rate of 95%.Image Source: 1