JCPenney currently uses NCR RealPOS 82XRT point of sale terminals in its stores.
This modern point of sale system offers touchscreen displays and thermal receipt printers which JCPenney feel enhances customer service.
Additionally, as the system is easy to use and maintain, and allows for new applications in the future, this will also allow the company to evolve.
The NCR RealPOS 82XRT has loads of great features. Some of the best include:
- A very large memory (up to 32GB). This is perfect for a large department store chain like JCPenny.
- Fast processing. The terminals Intel Core i5-2400 processors which are extremely powerful. This speeds up the checkout process.
- Very little downtime. These POS terminals are extremely reliable which is the one thing most stores want over any other feature. They are also easy and quick to service.
JCPenny has joined the mobile payments revolution. As early as 2013 mobile devices were responsible for almost 25% of all sales inside JCPenny stores.
Every JCPenny employee now carries an iPod Touch or iPad with them around the shop floor, which can be used to take payment from customers anywhere in the store. Like other major stores JCPenny are using mobile processing devices to enhance their traditional checkout process, not to replace it entirely.