Compare CRM Software Prices

As well as two affordable pricing tiers, Capsule offers a basic plan that’s completely gratis for up to two users. The only issue? It’s very basic, with a cap of 250 contacts and 10MB of storage. Upgrading to the Professional plan ($18) will unlock some excellent sales reporting and forecasting features. However, we recommend plumping for the Team plan ($36) for the highest levels of customization.

Cloze delivers stylish, intuitive CRM software, at a range of pricing levels to suit businesses of all sizes. As well as a free plan, Cloze offers four paid options ranging from $17 to $49.99 per user, per month. What you pay will depend on the level of features you require and the size of your team, but we recommend the Business Gold plan ($29) for a neat blend of value and functionality.

Copper offers three fixed pricing plans. Its Basic plan ($19) should tick all the boxes for small businesses, and comes with excellent Google integration. Its Professional plan ($49) adds task and workflow automation at a reasonable price point – just make sure you select the ‘annual billing’ option. Sure, you’ll have to pay a whole year’s worth of CRM usage in one go, but you’ll also save up to $240 per user over the course of 12 months. Not bad!

As well as strong customer support and a generous free plan, Freshsales provides four paid tiers for small and medium-sized businesses, starting with the Blossom plan ($12). Each level adds more features than the last, all at reasonable prices – even Freshsales’ premium Forest plan ($79) is still highly affordable (in CRM terms, at least). Freshsales is completely cloud-based, too – so your team can log in and start work from any device, anywhere with an internet connection.

Dynamics 365 is one of the most advanced CRM systems on the market, with analytics powered by AI and a range of top-of-the-line features. But as you can guess, what makes it powerful is also what makes it one of the most expensive CRM systems in the US. We think the Customer Engagement plan ($115) offers the best value here, but it will probably still outprice smaller enterprises. If you’re happy to spend big, the Dynamics 365 plan offers benefits for large businesses – albeit at an eyebrow-raising $210 per user, per month.

Pipedrive is available at three different pricing tiers. You can start with its Silver plan ($12), although it’s fairly sparse on features. We recommend springing for at least the Gold plan ($24) to benefit from its excellent email features and sales automation. Pipedrive’s Platinum plan ($49.17) provides custom reporting, as well as advanced team management tools to grow your business.

Salesforce is highly advanced, industry-leading, and super scalable CRM software. Its expensive pricing plans naturally gear it towards larger businesses, and you’ll have to pay upwards of $300 for its superlative offering. That said, its Salesforce Essentials plan ($25) should make this system accessible to businesses that are working with smaller budgets.

The lowest of SugarCRM’s three pricing plans (Sugar Professional, $40) offers sales automation and forecasting, plus case management features. For an extra $25 per user, per month, you can upgrade to Sugar Enterprise and add more storage, plus improved customer support. Sugar Ultimate ($150) might outprice many smaller businesses, but delivers a dedicated account manager and 24/7 customer support.

As well as three paid plans, Zoho delivers a completely free, feature-rich plan perfect for businesses new to CRM software. Paid packages start with the Standard plan ($12), and progress to the highly affordable Professional ($20) and Enterprise ($35) plans. All of Zoho’s paid options come with round-the-clock phone-based support (between Monday and Friday), plus a wide range of videos and web-based help resources.