Written by Dudez Ignacio Updated on May 15, 2023 On this page Zoho One Pricing Summary Zoho One's Pricing Plans: A Breakdown Does Zoho One Have a Free Plan? Zoho One Costs: Billing Cycles, Ongoing Costs, and Hidden Fees How does Zoho One's Pricing Compare With CRM Platforms? Verdict: Is Zoho One Good Value? Zoho One Pricing FAQs Expand Zoho One’s best offer is an annual subscription that costs between $37 and $90 per user, per month, but you also have the option to be billed monthly for the higher price of $45 to $105 per user, per month. What’s great about Zoho One is that it doesn’t tie you down to any long-term contracts, and offers a 30-day free trial with no credit card required.Zoho One is an all-in-one business application suite that gives you access to over 40 integrated apps to help you run all your business operations – including sales, marketing, customer support, HR, recruitment, and finance – under one affordable pricing plan.In this guide to Zoho One’s pricing, you’ll learn about its rates and plan details, and we’ll help you decide which package provides the right business suite for your organization. Zoho One Pricing Summary Swipe right to see more 0 out of 0 backward forward ALL EMPLOYEE PRICING FLEXIBLE USER PRICING Best for Any-sized business where all employees need access to Zoho One Best for Any-sized business where not everyone needs to be on Zoho One Price Range $37-$45 per employee, per month Price Range $90-$105 per user, per month Key Features All-in-one licensing modelCentralized administrative controlOne invoice for your organization40+ integrated business apps Key Features All-in-one licensing modelCentralized administrative controlOne invoice for your organization40+ integrated business apps Try Zoho One Try Zoho One Zoho One's Pricing Plans: A BreakdownZoho One All Employee Pricing – $37-$45 Per User, Per MonthZoho One’s All Employee Pricing plan costs $45 per employee, per month when billed monthly. However, if you choose to pay annually, the rate drops down to $37 per employee, per month. This plan comes with over 40 of Zoho’s business applications, including Zoho CRM Enterprise, Zoho Books, and Zoho Social, which is great for enterprises as it allows you to bring these necessary stand-alone systems together in one place, and manage your customers and business processes in a systematic way.Aside from getting access to the majority of Zoho’s individual products, this plan can be integrated with other third-party applications too, giving you more options aside from Zoho’s own apps, including Google Drive, Zapier, and Trello. If something’s still missing, you can use Zoho Creator, an app development platform, to create custom apps specific to your business’s needs.The most important thing to understand about the All Employee Pricing plan is that you must purchase a license for every employee in your company. As per the license agreement, if you don't have licenses for all of your employees, Zoho will ask you to add licenses for every single one of them, or it’ll move you to the Flexible-User Pricing plan (which provides all the same apps and features, but costs significantly more per employee).Zoho One Flexible User Pricing – $90-$105 Per User, Per MonthZoho One’s Flexible User Pricing package comes with the same enterprise-level features as the All Employee Pricing, but costs more at $105 per user, per month, or $90 per user, per month if you pay annually. Like the All Employee Pricing plan, it includes over 40 Zoho business apps, the same third-party integrations, and Zoho Creator.The key difference here is that there’s no minimum license required when you sign up for this plan. This means there’s no need to purchase a license for every employee – you can purchase as many (or as few) licenses as you want under this package.User Support PackagesThe standard user support service that’ll come with your Zoho One package is dubbed the Classic Support plan. It comes with email, chat, and phone support channels that are available for eight hours a day, from Mondays to Fridays, with a maximum response time of eight hours.If you need a faster customer support response time than what the Classic Support plan has to offer, you can upgrade to one of Zoho One’s paid support plans. The Premium plan will cost 20% of your Zoho subscription fee and comes with 24/5 email, chat and phone support, with maximum response time of three hours, so you can resolve problems much faster. The Enterprise plan, on the other hand, will cost 25% of your subscription fee. It comes with everything that the Premium plan has, with an even faster maximum response time of one hour, and a technical account manager to personally assist you.These two paid support plans also include product onboarding and configuration assistance, neither of which are included on the Classic Support plan. Does Zoho One Have a Free Plan?Zoho One doesn’t have a free plan available, but it does offer a 30-day free trial, during which you get a whole month to maximize this application suite for running your business operations, and investigate whether it works for you. It offers a fully-integrated CRM system that your sales, marketing, and customer service teams can access to get updates on deals, leads, and customers. Not only that, but other company departments, such as finance, recruitment, and HR can access and edit your business processes to run an effective holistic business operation.If you’re looking for a CRM system primarily, rather than a full suite of business apps, there are other CRM market leaders that offer a forever-free plan, including HubSpot and Freshsales. If you’re keen on Zoho, Zoho CRM, Zoho’s own CRM platform, also boasts a free plan. ▶ Read more: Read more about Cloud CRM software here. Zoho One Costs: Billing Cycles, Ongoing Costs, and Hidden FeesWhat’s great about Zoho One is that it gives you full control of your billing cycle. You can indicate your billing interval on the ‘Bill Every’ system setting, specifying the number of times you’ll be charged.You can choose between two billing cycle options – auto renewal until cancellation, or expiry after a specific number of billing cycles, which you can key in yourself. This is great, especially for startups and small businesses, as you can easily settle payments when the bill comes, without worrying about surprise bills.Aside from this, there’s no need to worry about renewal costs or additional annual charges. In fact, you can save more if you choose an annual subscription, on which you can settle payments online through Visa, MasterCard, and American Express. Zoho also accepts checks, PayPal (you must have a PayPal account), and wire transfers. Meanwhile, if none of this is applicable to you, offline payments can be arranged with Zoho’s sales team. How does Zoho One's Pricing Compare With CRM Platforms? Swipe right to see more 0 out of 0 backward forward Zoho CRM Freshsales Hubspot Pipedrive Salesmate monday.com Salesforce Microsoft Dynamics 365 Sugar Sell Zendesk Sell Keap 4.7 4.5 4.3 4.2 3.9 3.9 3.7 3.7 3.6 3.3 2.8 Best for capturing leads Best for tracking communication with leads Best for converting leads Best for data protection Best for cheap calls Best for value sales CRM Best for most scalable sales CRM Best for contact database Best for data visualization and intelligent reporting Best for easy data visualizations Best for value for money Price Range $0-$69 per user, per month Price Range $0-$69 per user, per month Price Range $0 – $1200 per user, per month Price Range $15 – $99 per user, per month Price Range $15 – bespoke per user, per month Price Range $0 – bespoke per user, per month Price Range $25 – $300 per user, per month Price Range $65 – $162 per user, per month Price Range $49 per user, per month Price Range $19 – $150 per user, per month Price Range $149 – $199 per user, per month Try Zoho CRM Try Freshsales Try Hubspot Try Pipedrive Try monday.com Try Salesforce Try Zendesk Sell Try Keap Of course, Zoho One comes with a CRM app, but it’s not a CRM system itself – it’s a holistic, comprehensive business application suite that can also help you take care of your other business operations, such as finance, recruitment, and HR. With over 40 of Zoho’s apps included for just one price, it offers excellent value for money.However, if you don’t need the complete suite of apps and are just looking for a CRM system, there are plenty to compare here. War between businesses and the fight over customer loyalty is in full swing. The most important weapon in this battle is CRM software. These top CRMs offer a unified interface that allows you to get a 360-degree view of your customers so you can expertly wield this software however it’s packaged, whether it’s pre-built or comes with the ability to be customized specific to your business. It must come with plans that have features that enable you to strategize, strike, and follow-through with your marketing, sales, and customer service strategies.There are several CRMs that offer great value for money that you can choose from. monday.com, for example, isn’t the cheapest CRM on the market but each of its plans offer a great package, such as lead capture, sales, and marketing automation capabilities. HubSpot, on the other hand, offers lead conversion features across all of its pricing tiers at affordable rates. Meanwhile, Freshsales offers affordable plans that are packed with lead generation features. ▶ Read more: Read more about CRM pricing structures here. Verdict: Is Zoho One Good Value? Zoho One offers exceptional value. It provides you with the opportunity to maximize a fully integrated system, with access to over 40 different Zoho bundles for an affordable rate, giving you a higher chance of scaling faster and winning this business war. Whether you choose the monthly or yearly subscription, the rates are affordable, with plans built for a business comprising a sole proprietorship or a whole enterprise. With the popular business applications at your disposal, Zoho One can meet your business’s requirements as it changes in size and volume. Zoho One Pricing FAQs What is Zoho One? Zoho One is an operating system designed to help you run your entire business using a single software, giving you full visibility over your streamlined operations. It’s a flexible software integrated with over 40 powerful Zoho bundles, including Zoho CRM, Zoho Creator, and Zoho Campaigns. Plus, it includes AI-powered smart services that’ll help you collate data, build reports, and use this data better so you can create more feasible and effective business goals and targets. Not to mention its wide array of customization tools that’ll help you create processes, apps, and integrations. What's the difference between Zoho and Zoho One? Zoho One is a comprehensive suite of business applications that enables you to run your entire business operations – including sales, marketing, customer service, finance, HR, and recruitment. Meanwhile, Zoho CRM is one of the most popular CRMs on the market, unifying all your customer-facing teams, such as sales, marketing, and customer service. It comes with features and applications that allow these teams to handle and interact with customers. What doesn't Zoho One include? There are other Zoho individual products that aren’t included on the system despite its goal to be a comprehensive platform that comes with all the business applications you need. Some of these are Zoho CRM Ultimate Edition, Zoho Creator Express plans, applications from the ManageEngine division, Zoho Marketplace, plus Premium and Enterprise Support plans. However, Zoho has plans of expanding the suite soon and will be adding more applications to help businesses grow and thrive. Is there a free version of Zoho One? Zoho One offers a 30-day free trial during which you’ll get access to all the business applications included in the service to help you increase sales revenue, come up with better marketing strategies, do accounting, and communicate with your staff or customers using the software’s built-in telephony service. All these can be accessed through your web or mobile app, enabling you to be productive, accessible, and efficient. Why is Zoho One so cheap? Zoho One was created with small businesses and startups in mind. It’s an all-in-one suite that supports growing global businesses and provides them the opportunity to enjoy a buffet of Zoho business applications that’ll help catapult their startups to the front line, for a modest price. As a result, Zoho One becomes an extremely attractive offer against a market scattered with overpriced business solutions and operating systems. Written by: Dudez Ignacio Expert Market Content Writer Dudez Perez-Ignacio is a Content Writer for Expert Market, specialising in writing about phone systems and helping readers learn about innovative communication technology trends and insights, prioritizing value to help drive business growth. Researching and writing about this every day means Dudez is fluent in the complex vocabulary of business phone systems.