Best Jira Alternatives

Our in-depth research reveals that ClickUp is Jira’s best alternative. This is because it gives you access to a wealth of user-friendly project creation and workflow features across all subscriptions. It ensures that piecing together and managing projects is an intuitive experience, more so than it is with Jira. It also is one of the cheapest platforms available – for as little as $5 per user.

Although Jira has carved a respectable reputation within the project management arena, it has a steep learning curve relative to its competitors. From our first-hand research, we found that Jira’s resource management tool is pretty difficult to find, and communications can only be sent via comments on specific tasks. This is why we’ve given it a 3.5/5 for usability, placing behind its competitors. Therefore, if you’re looking for a Jira alternative that is intuitive, but doesn’t compromise on features, you’re on the right page.

We’ve scoured the project management market for the top five Jira alternatives to give you all the insights you need to find a provider that fits your business. We’ve curated our list based on usability, pricing, customer support, features, and average customer score. Alternatively, you can use our free comparison tool – this will connect you with the providers you need to know about to find your next project management software.

ClickUp – Best Jira Alternative

Is ClickUp Really Jira’s Best Equivalent?

For lots of research-backed reasons, our answer is a resounding yes. ClickUp is user-friendly, and offers lots of intuitive project creation and workflow features, which is precisely where Jira struggles. Because of this, ClickUp scores a superior 4/5 for usability, ahead of Jira’s 3.5/5. It also is a great Jira alternative because of its competitive price point. For as little as $5 per user, per month, ClickUp gives you lots of features for what you pay, which is why it scores a 4.4/5 in pricing, above Jira’s 4.2/5.

However, Jira is a better option if you’re in the market for great customer support. Scoring a 4/5, Jira offers a live chat, email support, a knowledge base, and a community forum. On the other hand, ClickUp doesn’t have a community forum, which is something you want if you don’t want to go contact a customer support agent to solve your issue.

monday.com – Best Jira Alternative For User Experience

Is monday.com Really Jira’s Best Equivalent?

If you’re looking for an intuitive platform with lots of user-friendly features that make creating and managing a project an easy feat, then we definitely think monday.com is a solid Jira alternative. Its fashionable, color-coded interface, and wealth of project creation and workflow features, earns it a 4.1/5 for usability in our research, far ahead Jira’s 3.5/5 in the same category.

monday.com also drives ahead of Jira for average customer satisfaction score, bagging a very impressive 4.5/5, far ahead of Jira’s 3.6/5. These scores were all averaged from sites like G2, Capterra, and Trustpilot, so you can trust that real monday.com users’ experience has definitely been very positive.

However, keep in mind that monday.com isn’t more affordable and doesn’t offer better customer support than Jira so, if these criteria are at the top of your project management shopping list, monday.com might not be the alternative for your business.

Smartsheet – Best Jira Alternative For Spreadsheet Fans

Is Smartsheet Really Jira’s Best Equivalent?

If you’re a fan of spreadsheets, and are on the hunt for a project management system that fits your organizational needs like a glove, then our answer is a definite yes. With a generous offering of task management and data visualization features, Smartsheet is a powerful solution that requires little adaptation if you’re already familiar with Excel and Google Sheets. This is why Smartsheet performs better than Jira for usability, with a 4.3/5 above Jira’s 3.5/5. However, its disappointing customer support and average customer score of 3.8/5, and its dismal customer support score in our research (2.5/5), are things you should be aware of before you click the subscribe button.

Asana –Best Jira Alternative For Integrations

Is Asana Really Jira’s Best Equivalent?

If integrations are the top of your project management wishlist, then we definitely advise you to go for Asana. With practically all the integrations you might need (with the exception of finance integrations), Asana evidently outcompetes Jira, which doesn’t offer marketing or finance integrations. We also like Asana as a Jira alternative because it performs better in the features arena, scoring a 4/5 in this category, above Jira’s 3.3/5. Therefore, if you want lots of integrations, and an affordable project management tool, Asana is the Jira alternative for your business.

Having said that, Jira ranks significantly better than Asana for customer support, scoring an admirable 4/5. This drives ahead of Asana’s 2.8/5, which is explained by its lack of onboarding assistance, 24/7 live support, live chat, and phone support.

Wrike – Best Jira Alternative For Complex Task Management

Is Wrike Really Jira’s Best Equivalent?

Based on our research, we think Wrike is a great Jira competitor if you want project management software that offers generous task management and data visualization features. It also provides one of the best user experiences for straightforward project management in the market. This definitely gives it an edge over Jira, which can be a bit difficult to wrap your head around when you want to set up a project. This explains why Wrike scores a superior 4/5 usability score, ahead of Jira’s 3.5/5. We also think Wrike is a solid Jira alternative because of its higher average customer score of 4.1/5, ahead of Jira’s 3.6/5.

Where we do advise proceeding with caution is when it comes to Wrike’s customer support, where it ranks poorly at 1.8/5 in our research. This is far below Jira’s 4/5⅘, which is one of the highest scores in the project management leaderboard.

Is Choosing A Jira Competitor Really The Right Option For Me?

The short answer is that it depends on what you’re looking for. Jira is one of the cheaper platforms in this market, and it provides a good range of customer support features, but it’s far from the most user-friendly option. Every business has different priorities when it comes to project management, and it’s inevitable that Jira won’t meet every single priority. Whether you’re on the hunt for software that is highly intuitive, or will reliably put out technical glitches, a Jira alternative can be a very worthy investment. To compare your options, you can use our free comparison tool.

What’s The Best Free Alternative To Jira?

Based on our research, we think ClickUp offers the best free alternative to Jira. Compared to other providers on this list, it offers the richest access to customer support, task management, project creation, collaboration, and data visualization features. Whether you’re looking for a free, long-term solution, or just want to take a project management tool for a spin, we think ClickUp is the way to go.

Where we do advise proceeding with caution is when it comes to Wrike’s customer support, where it ranks poorly at 1.8/5 in our research. This is far below Jira’s 4/5⅘, which is one of the highest scores in the project management leaderboard.

How Did We Find The Best Alternatives To Jira?

Our team of independent researchers did a deep dive into 14 of the most used and top-rated project management suppliers on the market. After compiling all the needed information, we picked out the top five Jira alternatives and we rated each of the competitors on the following criteria:

• Price: the platforms with the most competitive prices score the highest
• Features: whichever platform offers the widest range of features ranks above those which have a thinner offering
• Usability: our researchers have a collection of tasks they need to complete. The simplicity and time through which they can accomplish these tasks is then compared to determine which project management tool is the most usable
• Customer Support: we look at the type of features the platforms offer to support their customers in case of a project management SOS
• Customer Score: we aggregate customer reviews from platforms like Trustpilot and Capterra to assure you that our knowledge is not only robust on paper, but also in practice

After factoring in all of the individual scores from these categories, we calculated an overall score for each supplier to help guide your buying decisions.