The Best Route Accounting Software

route accounting software

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Based on our independent research, the best route accounting software is HouseCall Pro. Scoring a 4.7/5 overall in our leaderboard, it stands out because of its user-friendly customization and ease of use. It’s particularly strong on the online customer booking front as it lets you book via a website and Google. Overall, it’s a great choice if you’re looking for a robust and dependable route accounting software.

Finding a route accounting software that can bring peace to your warehouse and give you a full 360° of your sales operation can be a tough item to tick off your checklist. As inflation continues to bear a burden on both businesses and clients, having a system that can help you keep your customers happy, avoid losses, and keep full track of your invoices is crucial. Ideally, you should hunt down a route accounting software with solid online customer booking, schedule and dispatch, and invoicing features.

We’ve done the hard work for you and have found the best five route accounting software. However, we get you might want to still shop around and weigh your options. Feel free to use our quick and free comparison tool to get quotes from the top providers in the market and gain all the confidence you need to pick your next route accounting software.

What is Route Accounting Software?

Route accounting is a branch of field service software. It focuses on the dispatch, delivery, accounting, invoicing, billing and return of products from delivery and service vehicles across a planned time and area. Intelligent software can automatically calculate a complete route plan in a defined time period effectively and optimally, so that valuable travel time can be saved, fuel consumption reduced, and improved adherence to deadlines made possible. A good system can help you grow your business, keep things flexible, and stay up-to-date on the latest changes.

Although it can be a hugely important tool for anyone looking to whip their business processes into shape, it’s particularly useful for e-commerce businesses who need to have a full bird’s eye view over all their sales. Depending on the provider you choose, you can integrate your route accounting software with CRM and Contact platforms, which can help streamline your operation.

Person using route accounting software on a laptop
Automate your business processes with the best route accounting software

The Best Route Accounting Software Suppliers

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HouseCall Pro

Workwave

Kickserv

Salesforce Service Cloud

Verizon Connect

Price

$49 – tailored

Price

Contact sales

Price

$31 – tailored

Price

$50 – 300

Price

From $45 per month

Key Features
  • Highly customizable
  • Easy to use
  • Solid range of scheduling and dispatch features
Key Features
  • Automated and batch invoicing
  • Invoice reminders
  • Great range of schedule and dispatch features
Key Features
  • Great customer support
  • Comprehensive tutorial videos
  • Solid range of schedule and dispatch features
Key Features
  • App for iOS and Android
  • Offline capability
  • Great range of schedule and dispatch features
Key Features
  • Customer notifications
  • Setting up recurring jobs
  • Assigning jobs to more than one person
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HouseCall Pro – Best For Distributors

HouseCall Pro
4.7
Pricing $49 - tailored
Quick overview

Scoring an impressive overall 4.7/5 in our research, HouseCall Pro is our favorite route accounting software because it’s highly customizable, robust, and easy to use. Its strong functionality makes it a great option for distributors. It does particularly well on the scheduling and dispatch front as you can tailor customer notifications, can set weekly, monthly, and yearly recurring jobs, and assign more than one person to a job. Features like this will make adopting HouseCall Pro into your software infrastructure more of a painless process. HouseCall Pro is also great for online customer booking, letting you book via a website and Google. Thanks to this, it earns a 4/5 in our research for online customer bookings – the highest score we gave away in this category!

Although HouseCall Pro shines through for lots of reasons, it does have its own Achilles Heel. It doesn’t have an offline functionality for field technicians and it lacks 24/7 customer support. If you’re looking for a 5/5 customer support route accounting software, we’d recommend considering KickServ.

Strengths

Easy to use

Thorough walkthroughs

Extremely customizable

Weaknesses

No offline functionality for field technicians

No 24/7 support

Pricing
PlanPrice (per month)
Basic $49
Essentials $129
Max Tailored

WorkWave – Best For Invoicing

Workwave
4.5
Pricing Contact Sales
Quick overview

Scoring a perfect 5/5 for invoicing in our research, Workwave is the poster boy for invoicing features in the route accounting software-verse. It comes equipped with everything you might want on the invoicing front – automated and batch invoicing, invoice reminders, invoice tracking, invoice templates and payment on mobile. This gives you tons of flexibility when it comes to tracking and receiving payment, boosting Workwave’s scalability. Besides invoicing, Workwave is also great for schedule and dispatch features, a category in which it also scores a stellar 5/5. You’ll get access to customer notifications and GPS tracking and be able to set up recurring jobs and assign jobs to more than one person.

However, Workwave puts up a weak performance in the online customer booking category, barely reaching a 2/5 in our research. You can’t book via Google and you miss out on real time booking. If you’re looking for a route accounting software that has a stronger online customer booking muscle, HouseCall Pro is your best option.

Strengths

Extensive planning and routing features

Scalable

Great for responding to change

Weaknesses

User interface isn't super user-friendly

No real-time booking available

Pricing
PlanPrice (per month)
Contact sales Contact sales

Kickserv – Best For Customer Support

Kickserv
4.4
Pricing $31 - tailored
Quick overview

When it comes to route accounting software, having solid customer support on call can be highly valuable and reassuring. Kickserv is very aware of this, which is why it tops our chart on the customer support front, scoring a perfect 5/5 in this category in our research. It offers everything you need to feel supported as a customer – email, phone, live chat, 24/7 support, and comprehensive tutorial videos. Besides this, Kickserv also has a great reputation for its schedule and dispatch features, also scoring an impressive 5/5 in this category in our research. You can set up customer notifications, recurring jobs, access GPS tracking, and assign jobs to more than one person.

Keep in mind, however, that Kickserv trails behind when it comes to online customer booking features. Scoring a poor 2/5 in this category, it lacks real time booking and booking via Google, which restricts your flexibility. Therefore, HouseCall Pro might be a better option for you if robust online customer booking features are at the top of your route accounting software wishlist.

Strengths

Easy to use

Offers a free version

Solid range of integrations

Weaknesses

Not the most intuitive system

Lacks more complex and functional features

Pricing
PlanPrice (per month, billed annually)
Lite $31
Starter $79
Business $159
Premium $239
Enterprise Tailored

Salesforce Service Cloud – Best For Mobile Users

Salesforce Logo
Salesforce Service Cloud
4
Pricing $50 - 300
Quick overview

If you’re a fan of running your business and sales through your mobile, you’ll likely be a fan of Salesforce Service Cloud. Scoring an overall 4/5 and a perfect 5/5 in the mobile app category in our research, we like Salesforce because it has a mobile app for iOS and Android users, as well as an impressive 4.6/5 stars rating on the App Store (taken from 5.1k reviews on the site). It also has offline capability which gives you an extra layer of flexibility. Salesforce also offers a solid range of schedule and dispatch features, taking home a 5/5 in our research in this category. It comes equipped with customer notifications, the ability to set up recurring jobs, and GPS tracking.

However, the unfortunate side of Salesforce is that it performs poorly in the customer support arena. With a dismal 2/5 in this category in our research, it lacks email and 24/7 support, which might leave you feeling stranded if you face a route accounting software SOS.

Strengths

Integrates with rest of Salesforce Suite

Strong schedule and dispatch features

Solid mobile app

Weaknesses

Interface isn't too intuitive

Poor customer support

Limited online customer booking features

Pricing
PlanPrice (per user, per month)
Contractor $50
Contractor Plus $75
Technician $150
Dispatcher $150
Bundle with Field Service Plus $200
Unlimited $300

Verizon Connect – Best For Schedule and Dispatch

Verizon Connect Logo
Verizon Connect
3.7
Pricing From $45 per month
Quick overview

Scoring an excellent 5/5 in the schedule and dispatch category in our research, we think Verizon is a very solid option if you’re looking for a good range of features in this realm. It offers the full gamut of schedule and dispatch features, including customer notifications, setting up recurring jobs, GPS tracking, and assigning jobs to more than one person. It also is pretty strong in the customer support arena, scoring a 4/5 in our research. With Verizon Connect, you’ll be able to access email and phone support and watch comprehensive tutorial videos.

The sad news is that Verizon Connect isn’t great when it comes to invoicing features. Scoring a 2/5 in our research in this category, it isn’t equipped with automated invoicing or invoice reminders. If you need a provider that is a strong performer for invoicing, we’d recommend going for HouseCall Pro or Workwave instead.

Strengths

Sleek interface

Great range of schedule and dispatch features

Strong customer support

Weaknesses

Weak range of invoicing features

Offering of online customer booking features could be better

Pricing
PlanPrice (per month)
Unclear From $45
Did You Know?

78% of small companies are using cloud accounting

How did we compare the best route accounting software providers?

Our independent researchers have done a deep dive into the route accounting software market and have put eight providers to the test. To give you a nuanced insight into what each provider is best at doing, we’ve compared them based on the following features.

  • Online Customer Booking
  • Schedule and Dispatch
  • Invoicing
  • Mobile App
  • Customer Support

The providers that had a stronger offering of each type of feature received higher scores. At the end, their individual scores for each category were aggregated and, using our trusted in-house formula, we then calculated an overall score to help you make a fair comparison between the choices you’re thinking about.

What are the key features of a route accounting solution?

As you’re hunting for your next route accounting solution, there’s 3 main fronts you want to be thinking about: online customer booking, schedule and dispatch, and invoicing features.

  • Online customer booking: upload images and documents, book via website, book via GOogle, realtime booking, and customer rating tool
  • Schedule and dispatch: customer notifications, set up recurring jobs, GPS tracking, and assign more than one person to a job
  • Invoicing: automated invoicing, batch invoicing, invoice reminders, invoice tracking, invoice templates, card reader available, and payment on mobile

These are the main distinctive features of a route accounting software. However, we’d also recommend considering whether the options you look at have a mobile app and whether they have reliable customer support.

Verdict

So there you have it! The best route accounting software you can currently get your hands on is HouseCall Pro. Scoring an impressive 4.7/5 overall score in our research, we think it’s a safe bet for your business thanks to its ease of use, customizability, and strong functionality.

However, if you’re not convinced by HouseCall Pro, Workwave is another great option. It’s made a name for itself thanks to its range of invoice and schedule and dispatch features, and it scores an overall 4.5/5 – only marginally below HouseCall Pro.

If after going through our top five run-through you’re still unsure, why not use our quick and free comparison tool? It’ll give you obligation-free quotes from the top providers who can meet your route accounting software needs.

FAQs

How much does a route accounting system cost?
A solid route accounting system can range from $31 to $300 per user, per month. However, some providers will offer you more tailored quotes, in which case you’ll need to contact their sales team. This will be the case for Verizon Connect, Kickserv, and HouseCall Pro.
How do I choose a route accounting solution?
It’s easier than it sounds! You first need to lay out which features will be most useful to you based on your business operation, and then depart from there. You’ll want to specially think about how much you care about online customer booking, schedule and dispatch, and invoicing features, as these are the key characteristics of route accounting software. We give you the best provider for each type of feature in this article. For instance, Workwave is the best for invoicing features.
What kind of business needs a route accounting solution?
Any business that deals with distributions and deliveries will benefit from a route accounting solution. It helps streamline your operation and gives you a birds eye view of all your warehouse dispatches, sales, and more.
What’s the difference between a field service software and a route accounting software?
Field service management software (or FSM) is a solution that focuses on field centered activities like tracking deliveries, scheduling, and asset management. On the other hand, route accounting software falls more in the realm of Enterprise Resource Planning (ERP) which is designed to streamline and automate systems to save you time around accounting, management, and supply chain field services and operations. The main difference is that FSM targets more field service technicians and people that work in the field, whereas ERP is more for the admin dimension of businesses.
Written by:

Fernanda is a Mexican-born Expert Market writer, specialising in providing in-depth insights about business software to help businesses of all shapes and sizes thrive. From VoIP systems to project management software, she’s passionate about helping businesses find the tools and methods that will help give them an edge over their competitors. Fernanda has ample journalistic experience, having written for a multitude of online magazines about topics ranging from Latin American politics to cryptocurrency.