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Chase Paymentech Review

Overview

Chase Paymentech is based in Dallas, Texas and as the name suggests is the processor provided by Chase bank. Therefore, as Chase Paymentech is both the processor and acquiring bank, it comes with many advantages.

With over 25 years of experience, Chase Paymentech offers businesses solutions that work globally and as one of the biggest card processing companies in the world, it's not surprising to learn that in 2013 they processed over $750 billion dollars. If you add up all the payments the company has processed in the last two years the figure you get is well over a trillion dollars. There are not many other processors who can compete with figures of this size.

Chase Paymentech Review
CategoriesRating
Features
Fees
Contract Flexibility
Summary
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Services and Features

  • Payment Solutions: Mobile Payment Solutions.
  • Contract Type: Month-to-month contracts.
  • Activation and Setup: $25 set up fee.
  • Administrative Fees: $17 monthly account fee, $25 monthly minimum. Merchants accepting payments online pay $10 monthly.
  • Transaction Rates & Fees: $1.59 for retail credit and debit card transactions, $0.29 for each online transaction. Merchants pay 2.69% of the retail credit transaction and 0.18% of any retail debit card or online transaction.

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The Expert Market Verdict

Chase Paymentech are a huge company and with this in mind, it makes sense not to expect the level of support that a local company might offer. However, if your business is going to go global, this company would be well worth considering. Considering their size, Chase Paymentech receives very few complaints on review websites.

In fact, Chase Paymentech has actually been ranked in first place on Internet Retailer's list of the world's top 500 most trusted e-commerce resources in each of the last 15 years. This is a phenomenal achievement that really draws attention to the quality of the company's service. It is such a strong trust signal that few other processors can match.

Chase Paymentech offer very competitive rates and place emphasis on technology - they also produce hardware that accepts the largest number of payment methods, including contactless.

Customer service is available 24/7/365 and in addition to this, Chase operate some very popular social channels. However, it does seem that the only direct Chase Paymentech social channel is Linkedin.

So if your business is looking for a large payment processor that can help you handle huge volumes or expand overseas, Chase Paymentech is a fantastic choice. The only reason Chase Paymentech has not scored a perfect ten in this review is that it is not the right option for every business, but this is inevitable with large processors. Small to mid-size businesses can often get better rates from smaller merchant account providers or may be better off with one of the new breed of mobile payment processors like Square.