Moorepay Payroll Review: Pros, Cons, Cost & Features

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Are you in the market for new payroll software? If so, Moorepay might be the perfect option for you. Moorepay offers a cloud-based solution that aims to simplify payroll with a user-friendly interface, integrated HR features and automation.

Moorepay offers multiple service options, including in-house payroll software, partly or fully outsourced payroll provided by its team of experts, integrated human resources (HR) functions and more.

We found Moorepay to be a reliable, feature-rich, secure and user-friendly payroll software, making it one of our best payroll solutions for your small business.

Best for	Midsize-to-large businesses operating in the UK
Cost	Bespoke
Features	Automations, built-in HR functions, outsourced payroll options, a mobile app, automatic HMRC compliance and automatic RTI e-filing
Data security	Robust SSL encryption, Microsoft Azure security and automatic backups
Support resources	Online knowledge centre with information related to payroll, legislation and HR
Scalability	High scalability for businesses of any size
Customer support	Email and phone support 24/7/365
Pros	CIPP Payroll Assurance Scheme (PAS) accreditation Custom reporting Easy to use, with extensive features and automation Payroll software and outsourcing options HR integration Easy access online and through its dedicated mobile app
Cons	Moorepay doesn’t cater to international employees Pricing is only available through quoting No live training No online chatbot

Moorepay offers cloud-based payroll software, HR integration, automation features, and optional fully or partly outsourced payroll services.
Moorepay is ideal for larger organisations with complex payroll needs, multiple pay groups and a focus on compliance.
Moorepay’s costs are tailored to each business based on size, services chosen and payroll complexity. A free quote is required.
Moorepay can simplify compliance, automatically updating for HMRC, GDPR and auto-enrolment regulations.
The provider’s help centre offers 24/7 email and phone support, as well as an online knowledge centre.

What Is Moorepay Payroll?

Moorepay is an award-winning, HMRC-approved, and cloud-based payroll software and services company that was founded in 1966. Moorepay is designed for businesses with operations in the UK, and it’s accredited by the CIPP’s Payroll Assurance Scheme (PAS). It offers both payroll and HR software, as well as partly or fully outsourced payroll and HR services.

Moorepay’s clients include big names like McDonald’s, DHL, Mountain Warehouse and more. Its team of 500 dedicated payroll and HR experts makes Moorepay one of the UK’s market leaders in the payroll and HR software, outsourced payroll, and HR services industries. Moorepay has earned an impressive rating of ‘excellent’ on Trustpilot.

How Much Does Moorepay Cost?

Just like Rippling and other major payroll providers, Moorepay’s website doesn’t list specific pricing. Instead, the cost is considered ‘bespoke’, which means that interested businesses must fill out Moorepay’s contact form to request a free, no-obligation quote that is unique to their situation and needs.

Quotes are influenced by several factors, including the type of service you’re interested in, such as its in-house software, partly or fully outsourced payroll and/or HR services, the number of employees you have, the complexity of your payroll requirements, the tax forms you need to file, and more.

What Features Does Moorepay Offer?

Moorepay goes beyond basic payroll activities, offering a variety of features, HR functions, payroll and HR outsourcing, and more. Here’s how it stacks up in terms of features:

Payroll and HR integration: Moorepay integrates payroll with HR functions like employee recordkeeping, benefits management, paid or unpaid leave, performance reviews, time sheets, and more. This decreases HR administration costs and eliminates the need for separate payroll and HR software, streamlining the entire process.
Automation features: Moorepay improves payroll efficiency by automating key processes, including payroll, deductions, benefits calculations, tax withholdings, bonuses, and more. This allows you to focus less on payroll and more on your business’s core competencies.
Automatic compliance with HMRC regulations: Moorepay is HMRC-recognised and its dedicated team of legislative experts ensures its software is constantly updated to reflect recently released and upcoming legislative updates ahead of time.
In-depth and custom reports and analytics: Moorepay’s payroll software is capable of generating detailed reports and analytics, giving you proper visibility into your payroll, so you can spot issues before they happen. You can view discrepancies, see net-to-gross variances and review analytics, to ensure your payroll is optimised and efficient.
Comprehensive and easy-to-use software: Moorepay’s payroll dashboard, available for employers and employees to use, makes managing payroll information simple and easy. The dashboard includes employee search functions, timesheets, expense tracking and more. Additionally, open APIs allow customers to integrate Moorepay with other software.

Moorepay software vs outsourced services

Moorepay offers both cloud-based payroll software and fully or partly outsourced payroll services. These options serve different needs and we break down their differences below:

Payroll software – This payroll option lets businesses retain full control of payroll processing, while benefiting from key tools like automation, compliance updates, reporting tools and HR integrations. Due to its intuitive software features and expert guidance, this choice is ideal for businesses that want to manage payroll in-house while relying on reliable help and support.
Outsourced payroll services – This option involves Moorepay’s team of payroll experts handling some or all of your payroll processes on your behalf. Tasks covered include calculating pay, managing tax filings and ensuring compliance. Since Moorepay’s experts handle much of the heavy lifting, this option is well-suited for medium-to-large businesses with more complex or custom payroll needs.

While Moorepay’s payroll software and services are distinct products, it’s not always a case of one or the other. Many businesses opt for a hybrid approach, where they use the software to streamline day-to-day processes and outsource more complicated or high-volume payroll tasks.

How Secure Is Moorepay?

Moorepay utilises Microsoft’s Azure cloud computing technology to ensure that your information is safe and secure at all times. Azure uses top-of-the-line security systems (Microsoft Sentinel and Microsoft Defender), which allow Moorepay to detect, respond to and prevent potential threats.

Additionally, Moorepay creates automatic backups of your payroll information, ensuring you have a backup in the cloud in case a mistake or disaster ever jeopardises your main physical storage.

What Support Resources Does Moorepay Offer?

Moorepay offers a variety of support resources, including helpful prompts built into its payroll software to help you get set up quickly and smoothly.

Moorepay’s website also offers a regularly updated knowledge centre, with a wide variety of resources and educational content available to help you navigate both Moorepay’s software, and the payroll and HR landscape in general.

Is Moorepay Scalable?

Moorepay’s software and services are future-proof, offering impressive scalability. Its software can keep pace with your business as it grows, as evidenced by its truly impressive client list, which includes McDonald’s, DHL and Mountain Warehouse.

Moorepay empowers you to stay organised at every stage of growth with its ease of use, a suite of helpful features, and customisable payroll and HR functions.

The platform seamlessly integrates with other software programs, such as Microsoft’s 365 and Business Central software. Plus, Moorepay’s Open API allows customers to easily connect their payroll and HR features with almost any other program.

What Customer Support Does Moorepay Offer?

Moorepay takes its clients’ needs seriously and it offers a number of customer support options to ensure your questions are answered and payroll needs are met.

Email support: Moorepay offers email support 24/7, 365. Simply reach out with any questions or concerns and a Moorepay customer support representative will respond promptly.
Phone support: Moorepay also offers support over the phone, allowing you quick access to its team of support representatives.
Software-native support: Moorepay also offers support services integrated directly into its software, so customers can contact the company easily and receive assistance quickly.

Who Is Moorepay a Good Fit For?

Moorepay is a reliable UK payroll provider, but its setup and features make it much better suited to certain businesses over others. Below, we outline which businesses Moorepay is likely to be a good fit for – and why.

Moorepay is a good fit for:

Medium to large businesses – Moorepay’s managed payroll model and dedicated support options make the provider ideal for larger organizations with more complex administrative needs.
Companies prioritizing compliance – As Moorepay is a UK-focused provider, it stays up to date with HMRC regulations, GDPR and auto-enrolment laws, helping businesses make compliance seamless.
Firms with complex payroll needs – Moorepay offers advanced payroll features, like support for multiple pay grounds and varied contract types, making it a solid fit for organizations with diverse employee structures and complex pay requirements.

Moorepay is not a good fit for:

Small startups or microbusinesses – The provider’s pricing structure is designed for established organisations, making it a less cost-effective choice for small teams after a simple solution.
Global employers – With Moorepay focusing on UK payroll and compliance, it won’t be a suitable option for global companies that hire employees overseas.
Businesses that regularly change pay structures – Frequent adjustments to pay rates, bonuses or contract types tend to require coordination with Moorepay’s support team, making changes slower compared with self-service systems.

How Does Moorepay Compare With Competitors?

Moorepay is widely regarded as the best overall payroll service for small businesses in the UK, due to its user-friendly cloud-based platform and access to UK-based payroll specialists. However, it won’t be the best option for every business.

According to our independent research and testing, ADP excels at people management, offering a number of features that Moorepay lacks, like international payroll options and a clock-in functionality.

TopSource is another reliable option for global payroll, while IRIS Staffology is a great option for businesses seeking transparent pricing and extensive third-party integrations.

See how Moorepay compares with other leading payroll options in our side-by-side comparison table, below:

Swipe right to see more

Moorepay	ADP	OneAdvanced	TopSource	IRIS Staffology	MHR	PayEscape

Price Range Bespoke	Price Range Bespoke	Price Range Bespoke	Price Range Bespoke	Price Range From £39/month	Price Range Bespoke	Price Range Bespoke
Fully-managed payroll	Fully-managed payroll	Fully-managed payroll	Fully-managed payroll	Fully-managed payroll	Fully-managed payroll	Fully-managed payroll
Available as DIY software	Available as DIY software	Available as DIY software	Available as DIY software	Available as DIY software	Available as DIY software	Available as DIY software
HR solutions	HR solutions	HR solutions	HR solutions	HR solutions	HR solutions	HR solutions
CIPP PAS-accredited	CIPP PAS-accredited	CIPP PAS-accredited	CIPP PAS-accredited	CIPP PAS-accredited	CIPP PAS-accredited	CIPP PAS-accredited

How We Reviewed Moorepay

We regularly research a wide range of market-leading payroll products and services to evaluate them in terms of functionality, usability, data security and customer support, so we can make the most useful recommendations for UK businesses.

Our rigorous research process means these products have been scored and rated in five main categories of investigation and 10 subcategories — in fact, we covered 56 areas of investigation in total. We then gave each category score a ‘relevance weighting’ to ensure the product's final score perfectly reflects the needs and requirements of Expert Market readers.

Our main testing categories for payroll products and services are:

Control: The level of customisation and flexibility provided by the payroll software in managing and processing payroll, such as the ability to define pay periods, set up tax withholding rules and manage employee data.
Data security: The measures and protocols implemented by the payroll software to ensure the confidentiality, integrity and availability of sensitive payroll information.
Expertise: The level of knowledge and guidance provided by the payroll software vendor or support team. This can include resources such as documentation, tutorials and training materials.
Scalability: The ability of the payroll software to accommodate the growth and changing needs of a business, including the capacity to handle an increasing number of employees and support multiple locations or entities.
Customer support: The various channels and methods available for users to seek assistance and support from the payroll software vendor, such as email or ticket-based support, phone support, or live chat.

Verdict

Based on our research, Moorepay is a high-quality, feature-rich and highly scalable payroll software for businesses with operations of any size in the UK. With the UK’s new tax year starting on 6 April 2026, it’s a great time to consider setting up new payroll software for this year and beyond.

We found Moorepay to be an ideal option for UK businesses looking for full-scope payroll software (or outsourced payroll) with integrated HR functions, automation, high-security standards, automatic backups, HMRC support and more.

If you’re curious about how much it costs to outsource your payroll responsibilities, take a look at our 2025 guide to outsourcing payroll costs.

Moorepay Payroll FAQs

Is Moorepay the cheapest payroll software?

Moorepay is not the least expensive UK payroll software option, but its services and software are well worth the prices charged – just ask one of the many big-name clients operating in the UK. Moorepay’s pricing is fully bespoke, so the total cost will depend on your specific needs and goals.

Is Moorepay good for small businesses?

While Moorepay’s software can integrate with businesses of nearly any size, its pricing is bespoke, which means the cost to your business will depend on your specific needs and goals.

What is the best payroll software?

Businesses have unique and varied needs, so it’s difficult to determine the ‘best’ payroll software. The software that best meets your business’s needs will be the best payroll software for you. Moorepay is a great option if you have the budget for bespoke payroll software, high-quality features, top-notch security, automation, great customer service and more.

Does Moorepay integrate with common accounting software, like Xero or QuickBooks?

Yes, Moorepay’s Marketplace facilitates integrations with a wide range of accounting software, including Xero and QuickBooks Online. However, the connection may require a flat-file export/import, rather than a seamless API sync, depending on your chosen accounting tool and version.