The 7 Best Business VoIP Providers in the UK 2023

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The best business VoIP provider in the UK is 8×8. During our extensive research, we found that 8×8 offers a broad range of excellent features, while also scoring incredibly highly for its customer support, scalability, and security functions – making it a great all-rounder for businesses. RingCentral is our close second (4.5/5), offering a similar solution, but with fewer features.

With the new age of home working, as well as inflation meaning that every cost-cutting measure should be taken, there's no better time to look at a VoIP phone system for your business. Our expert researchers have selected seven of the top UK VoIP providers in total that could meet your needs. Read on to find out what each of these providers has to offer, what they’re best at, how much they cost, and how they can help your business thrive.

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The top 7 best UK business VoIP providers

According to our detailed research, the following suppliers offer the best business VoIP phone systems available in the UK in 2023:

1. 8×8
2. RingCentral
3. Vonage
4. GoToConnect
5. bOnline
6. Dialpad
7. Nuacom

Read on for more information about the VoIP services provided by each company, including features, prices, and the types of businesses they're best suited for.

What is a VoIP system?

VoIP stands for Voice Over Internet Protocol, and refers to the software-based tech that allows businesses to make and take calls over the internet using a broadband connection, rather than through traditional phone lines. VoIP phone systems convert the sound signal of users' voices into digital data streams, which can then be sent in “packets” over the internet. The signal is passed through an Ethernet cable to the VoIP server or gateway, before connecting with the internet.

Investing in a VoIP phone system gives you the freedom to use a variety of different devices to make and receive calls.

If you're worried that VoIP can only apply to desk phones (also known as IP phones), don't worry! VoIP calls can be made by computers or laptops, and if portability is important to you, tablets and smart phones can also make VoIP calls.

VoIP phone systems also enable much cheaper domestic calls, and low price per minute international calls, too. Not to mention the fact that they come with a variety of call management and collaboration features, helping make your communications with customers and teammates run smoothly and professionally. They're especially handy for home working, as long as each employee has a strong Wi-Fi connection.

Watch our video for an explanation of VoIP and how it works:

8×8 – Best all-round business VoIP provider in the UK

Pricing correct as of February 2023

In particular, we love the breadth of features available on 8×8’s plans. As you’ll see in our key features analysis below, from the X2 plan upwards, 8×8 boasts all the features we know to be most important for productive comms with customers and clients – from unlimited minutes and local numbers to ring groups, call queues, and CRM integrations.

8×8’s security features also impressed us, earning the provider a score of 5/5 in this category. With multiple compliance certifications, multi-factor authentication, password rules, and TLS/SRTP encryption, 8×8 does a lot to ensure your company’s calls and data are kept under lock and key.

Finally, as a result of our research, we can tell you that 8×8 offers a really good level of customer support (it also scored 5/5 here) – something any provider must do before we could reasonably call it the best! 8×8 has a user forum and a knowledge base to peruse, and a 24/7 live chat function and phone line for those out-of-hours issues. Email support is also available for your less time-sensitive queries.

As we’ve noted, cost is 8×8’s main downfall. In our in-depth analysis, it earns a score of 2.5/5 for price, which reflects the fact that 8×8 is one of the most expensive phone systems on the market. That said, you do pay for what you get, and 8×8 is bursting with more excellent features than its competitors on this list. After all, 8×8 scores a stellar 4.6/5 for features, the highest features score we awarded in this category in our research. It’s also worth noting that 8×8 scores 4.9/5 for scalability, so investing in it now could mean easier growth for your business in the future.

8×8’s key features for businesses

In our research, 8×8 scores 4.6/5 for its range of features – the best score achieved by any of the providers we analysed. Boasting all the features we’ve identified as most important for business communications and smooth operations, it’s easy to see why 8×8 does so well here.

One thing to note is that 8×8 is one of the most generous VoIP providers when it comes to call conferencing and video meetings, with capacity for a whopping 500 people to join in at once. This could be a very helpful thing if you tend to run company-wide meetings, or you’re looking to scale your business at pace.

It’s also worth noting that 8×8 can integrate with a solid range of CRM systems: Salesforce, Copper, Freshdesk, Hubspot, MS Dynamics, Pipedrive, Zendesk, Zoho, 1CRM, Bullhorn, Copper, and Sugar.

Of course, you can see that the cheapest plan, 8×8 Express, misses out on a few of the features we’d want to see. That said, this is an entry-level plan tailored to startups and small businesses, and the absent features aren’t necessarily ones you’d need if you’re in this boat.

How does 8×8 compare with its competitors?

When compared with other UK business VoIP providers, 8×8 comes out on top in most criteria. But one thing it absolutely does better than any other provider is offer a huge variety of features. In this respect, it especially outshines GoToConnect, Nuacom, and bOnline, all of which offer a limited range of features.

That said, all of these providers (and GoToConnect, in particular) get their own back when it comes to pricing, as their systems are all better value for money than 8×8’s – coming with fewer features, yes, but cheaper prices to match.

RingCentral – Best business VoIP provider for customer service teams

Pricing correct as of February 2023

Customer service teams have to deal with a lot of incoming calls. RingCentral boasts a great range of features to help make light work of this, including a virtual receptionist, local toll-free numbers, and customisable greetings and hold music on all of its plans. Upgrading to a Premium or Ultimate plan will also enable you to set up ring groups and call queues, to organise your callers even more smoothly. RingCentral also comes with external video calling and SMS features, giving your customers more ways to get in contact with your team.

Of course, training is hugely important in the world of customer service – your team’s phone manner has to be great, after all. RingCentral comes with features that can help with this, including call transcripts, call recording, call monitoring, call whisper, and call barge. Be wary, though, that RingCentral’s cheapest packages don’t offer all of these, so you’ll have to pay a little more for the full breadth of training and monitoring tools.

Finally, it’s worth knowing that RingCentral comes with ready-made integrations with helpdesk, workspace, email, conferencing, and messaging platforms to help unify your comms and easily hold customer data. Once again, though, most of this is only available on RingCentral’s Premium and Ultimate plans.

In our analysis, RingCentral scores a below average 2.3/5 for pricing, which isn’t great. At first glance, RingCentral is a nice and affordable option, and it's cheaper than 8×8. But we gave it a lower score because, on closer inspection, you’ll find that it offers less value for your money. As you’ll see in the key features analysis below, the majority of RingCentral’s really valuable features only become unlocked when you pay for its pricier packages. Its minute allowances, in particular, are very low on its entry level plans, while other providers offer unlimited minutes right from the off.

RingCentral’s key features for businesses

*inclusive minutes per account, per month

During our research, we gave RingCentral a features score of 4.3/5, our second-highest features score (after 8×8). This is because it comes with an excellent variety of features to help manage the internal and external communications of your business.

One thing to be aware of is that RingCentral’s Essentials plan does what it says: it provides VoIP system essentials, but not a lot more. It’s on RingCentral’s higher tiered packages that you’ll find things like video conferencing, CRM integrations, and generous inclusive minutes. So, if you’re running a larger business with more varied needs, do bear that in mind.

That said, once you do have access to CRM integrations, you’ll almost definitely be able to conjoin RingCentral with your system of choice – it can integrate with 97 different CRM apps.

How does RingCentral compare with its competitors?

RingCentral is hot on 8×8’s heels in many aspects, with a breadth of features that comes closer to 8×8’s than any other provider. It just falls short of matching it, missing benefits, such as unlimited domestic minutes, and features that include custom call lists. Plus, ready-made integrations are available on fewer of its plans. However, it does match 8×8’s shining customer support offering, and provides just as much scope to easily scale your business.

Vonage – Best VoIP provider for small businesses

Pricing correct as of February 2023

We know small businesses are often looking for pathways to growth, so it’s great that Vonage did very well in our scalability comparison, scoring 4.5/5 on this front. The ring group, call queue, and call routing features on Vonage’s more advanced plans will help your team handle growing volumes of calls, while call recording, monitoring, and analytics will help you train new staff and ensure the quality of your business’s comms is top notch. There’s also the fact that Vonage allows an unlimited number of users on all of its plans, so you won’t be forced to pay for an upgrade once your team hits a particular size.

Small businesses should also feel reassured by the decent level of support Vonage offers to its users, including a user forum, a knowledge base, and live chat, email, and phone support (though you should be aware that these lines aren’t open 24/7). Vonage’s 99.999% uptime guarantee means it’s unlikely your all-important income will be unexpectedly impacted by downtime.

Vonage’s value for money is its key strength, earning a score of 4.3/5 for pricing in our research. With prices ranging from just £9 to £16.50 per user, per month, Vonage’s monthly fees are incredibly low for such a comprehensive system – it has unified communications features, including video conferencing and team messaging, available on all plans. This makes it a fantastic options for small businesses that are dealing with narrow budgets.

Vonage’s key features for businesses

Something that’s likely to jump out at you is how many of these key features come at an additional cost. Obviously, this isn’t ideal when other VoIP providers include things like CRM integration and onboarding support for free. That said, Vonage’s monthly fees are already cheap enough that paying extra on top shouldn’t necessarily break the bank.

How does Vonage compare to its competitors?

As we've mentioned, Vonage offers great value for money. In this respect it almost beats all of the VoIP providers on this list. The exceptions are bOnline, which offers a very similar level of value for money (bOnline is cheaper than Vonage, but also less robust); and GoTo, which offers the best bang for your buck. Vonage also stands out for its scalability, proving itself to be easier to scale than the providers on this list, except for 8×8 and RingCentral.

When it comes to features, though, Vonage is fairly middle of the road. It doesn't offer as many as 8×8, RingCentral, or Dialpad, but it offers a better breadth of features than bOnline, Nuacom, and GoTo.

GoToConnect – Best business VoIP provider for startups

Pricing correct as of February 2023

As your startup accrues a customer base, you’ll need a VoIP system that can help you communicate with potential customers and clients as professionally as possible. With GoToConnect, you can set up a virtual receptionist, customisable on-hold music, recorded greetings, and voicemail capability to give callers a polished experience when they get in touch. You can also set up local numbers, so customers don’t have to pay to phone you. Better still for budget-conscious new businesses, these features are all available on GoToConnect’s cheapest package.

Of course, it’s likely that you won’t stay at startup size forever. Fortunately, GoToConnect’s unlimited user limit and available call management features mean it’s a scalable system – it earned a scalability score of 4.4/5 in our analysis.

If bang for your buck is what you’re after, GoToConnect has it. Earning a top score of 4.5/5 in our pricing analysis, GoToConnect offers the best value for money out of all the VoIP providers we researched. It gives you unlimited domestic minutes on all plans; and it also enables you to call over 50 different countries on its Standard and Premium plans, while still providing solid, unified communications features for collaboration across the board.

GoToConnect’s key features for businesses

The first thing you might notice here is that even GoToConnect’s cheapest plan comes with the vast majority of the features we know to be the most important for businesses (everything except inclusive international minutes, but these are unlikely to be integral to a UK startup’s operations anyway). We weren’t lying when we said this VoIP software offers brilliant value for money!

That said, there are a few weaknesses to pluck out from our key features analysis. GoToConnect provides free CRM integration, but it can only integrate with Salesforce or Zoho. Compared with RingCentral’s ability to integrate with 97 different CRM systems, GoToConnect comes off a little stingy here. Of course, this won’t matter if your CRM of choice is Salesforce or Zoho.

As we’ve already mentioned, GoToConnect’s customer support isn’t comprehensive. It can offer you support over the phone and via email, but these lines aren’t open 24/7, and – somewhat archaically – there’s no live chat option for those of us who prefer to tap out a question for an instant response.

Finally, it’s worth noting that GoToConnect’s video conferencing platform will only allow up to four participants per call on the Basic plan. Obviously this will be enough for you if your team’s no larger than this, but you should bear in mind that, as your team grows, you may need to upgrade to the Standard plan for larger, video-based meetings.

How does GoToConnect compare with its competitors?

When compared with its competitors, GoToConnect does well, with a better average customer review score than 8×8, RingCentral, and Vonage. We also rated it as easier to scale than Nuacom, Dialpad, and bOnline. Its strongest advantage, though, is the fact that it offers better value for money than all of the providers on this page (have we mentioned that already?).

However, GoToConnect didn't fare so well when we compared integrations. Only Dialpad has a smaller range of ready-made integrations than GoToConnect – the other providers on this page all come ready to integrate with a bigger range of software. It's also worth noting that GoToConnect's array of features isn't as comprehensive as the feature sets you'd get with 8×8, RingCentral, Dialpad, or Vonage.

bOnline – Best business VoIP provider for desk phone compatibility

Pricing correct as of February 2023

But why is this significant? Well, it means that if you already have desk phones in situ, the likelihood that a bOnline system will be able to slot neatly into that infrastructure, without the need for you to spend money on all new phones, is pretty high. That said, there is one notable absence on bOnline’s list of compatible phone brands: Cisco. So if you already have Cisco phones on your premises, that’s something to be aware of.

As we’ve mentioned, bOnline’s pricing is one of its major strengths, earning a good score of 4.3/5 in our cost analysis. Ranging from just £6 to £14.95 per user, per month (when paid for annually), it’s one of the cheapest VoIP providers you’ll come across. With unlimited minutes available on most plans, as well as free Yealink T31P desk phones on the Unlimited & Video package, bOnline offers excellent value for money.

bOnline’s key features for businesses

*Inclusive minutes per user, per month

As you can see, bOnline’s cheapest package, Pay As You Go, is super basic, offering very few of the key features we’d recommend businesses look to secure.

Really, this plan should only suit you if you’re a single person operation, have a pretty small customer base, and who’s just looking to set up a professional phone number. If you run a larger business, you’ll find much more value in bOnline’s pricier plans (take the word “pricier” with a pinch of salt here, because even bOnline’s most expensive plan is relatively very cheap).

Another thing to take note of is the fact that bOnline charges £5 per month for CRM integration on its Pay As You Go and Unlimited Calling plans. This is a pain, for sure, when other providers include ready-made CRM integrations in their packages. However, these two bOnline plans are pretty cheap to start with, so an extra fiver shouldn’t necessarily break the bank. Helpfully, bOnline can integrate with 11 different CRM systems, including Salesforce, MS Dynamics, and Hubspot.

How does bOnline compare with its competitors?

Among its competitors, bOnline stands out when it comes to price, offering as much bang for your buck as Vonage (bOnline has fewer features, but is also cheaper, so this balances out). Here it's beaten only by GoTo, the best VoIP provider for value for money. bOnline also boasts an excellent reputation among customers, with an aggregated customer rating of 4.5/5 – higher than the scores customers gave Dialpad, GoTo, Vonage, RingCentral, and 8×8. The only VoIP provider with a higher customer score is Nuacom, with 4.6/5.

That said, there are a few areas where bOnline is beaten by its competitors – its security features, scalability, and customer support options are all outperformed by the other providers on this list.

Dialpad – Best business VoIP provider for conversational AI

Pricing correct as of February 2023

This feature would prove most helpful for businesses with sales teams, call centres, or contact centres, as it can help your team to quickly make sense of high volumes of calls, with instant visibility over outcomes and next steps, and access to in-the-moment coaching.

Dialpad’s pricing is good, earning it a reasonable score of 4/5 in our pricing analysis. Starting at £12 per user, per month, Dialpad is certainly affordable, but its plans don’t offer quite as much value for money as GoTo, Vonage, or bOnline. You should also take note of the fact that the Enterprise plan comes with custom pricing – this will be worked out on a case-by-case business, so it’s difficult to predict how much it’ll cost without getting a quote directly from Dialpad.

Dialpad’s key features for businesses

Dialpad’s Pro and Enterprise plans provide a lot of the important features needed by businesses. Alongside GoTo and Nuacom, Dialpad is one of the only providers we analysed that offers ring group functionality on its cheapest plan, which is a nice tick in its favour.

However, there are limitations to call out. Firstly, ready-made CRM system integration is only available with Salesforce, Zendesk, and Hubspot, which is something to be aware of if you don’t use one of these three systems for your customer relationship management. That said, the software does have an open API, so you may be able to create your own integration with a CRM system of your choice.

It’s a little disappointing that Dialpad’s Enterprise plan is the only package that actually comes with an uptime guarantee. That guarantee is 100%, which, in theory, means that your system will never go down. It’s a shame this excellent promise isn’t replicated for Standard and Pro users, who are left wondering how likely it is that their system could suffer an outage.

Finally, it’s worth pointing out that Dialpad only enables you to set up one local number per system user. Of course, that’s totally fine if that’s all you need. But if you’d like your integral team members to be contactable on a variety of numbers, well, that’s not possible with Dialpad. You can try RingCentral or 8×8 to tick this off your list.

How does Dialpad compare to its competitors?

Dialpad offers a great selection of customer support channels, and earns a customer support score (4.5/5) that's only beaten by 8×8 and RingCentral, who both score a 5/5. Its variety of features is also really solid and, again, 8×8 and RingCentral are the only VoIP providers that offer a comprehensive array of features. But Dialpad finally one-ups these two giants when it comes to price and customer satisfaction – Dialpad's prices are cheaper, and its average customer review score (of 4.4/5) is higher than 8×8's and RingCentral's (both 3.5).

However, Dialpad is definitely let down by its lack of ready-made integrations – it has the fewest of all the providers on this list. It's also not as easy to scale as 8×8, RingCentral, Vonage, GoToConnect, or Nuacom. bOnline is the only system that's more difficult to scale.

Nuacom – Best business VoIP provider for customer satisfaction

Pricing correct as of February 2023

So it’s a huge pro for Nuacom that, of all the UK VoIP providers we analysed, it has the best overall review score from its customers. We aggregated user ratings from software review sites G2, Capterra, Trustpilot, and TrustRadius, resulting in a fantastic overall score of 4.6/5 for this VoIP provider.

In our cost analysis, Nuacom scores 3.8/5, which means it’s not the best VoIP provider out there when it comes to value for money. Starting at £14.99 per user, per month, its Unlimited plan is the most expensive entry-level VoIP package we researched. The jump up to £29.99 per user, per month on the Call Centre plan is quite a big leap to take for growing businesses that want to move onto the advanced packages. That said, Nuacom is still cheaper overall than 8×8 and RingCentral.

Nuacom’s key features for businesses

With Nuacom, you can set up ring groups and call queues even on the cheapest plan, which is generous considering that most VoIP providers only offer these features with their advanced plans (GoTo is the only other provider on this list that makes these features available straight away).

On the flipside, one huge downfall for Nuacom is that it doesn’t come with any video conferencing capability. In fact, it doesn’t provide any unified communications features, with no sign of team messaging or document sharing tools either. Nuacom may be all about the VoIP phone technology but, nowadays, it’s reasonable for you to expect a comprehensive collaboration platform from your VoIP provider, so you don’t have to pay more to sign up to additional systems. It seems Nuacom is a little behind on this front.

It’s also interesting that Nuacom’s uptime guarantees are optional. We presume they’re add-ons that you can pay extra for, or negotiate to be included in your package.

How does Nuacom compare with its competitors?

As we've mentioned, Nuacom beats everyone else when it comes to customer satisfaction. But, interestingly, it's come up fairly average in most of our other research categories. For example, it scores a 3.8/5 for scalability, which means it's easier to scale than Dialpad and bOnline, but not as easy to scale as 8×8, RingCentral, Vonage, or GoToConnect. And, in some respects, Nuacom is worse than average – it offers the smallest range of features of all these VoIP providers.

How did we find the best business VoIP providers?

Our team of independent researchers has conducted an in-depth dive into seven of the most used and best-rated business phone system suppliers on the market. We prioritised all the possible features that businesses might need from a VoIP provider, which include:

• Price: How much does this product cost?
• External Connections: Will the product seamlessly integrate into a businesses existing communications infrastructure?
• Features: What can this product do? Is it a barebones phone, or does it come with more interesting features that can make it worth the cost?
• Customer Support: What options do the providers offer you if you need help with their products?
• Security: How safe are the VoIP connections? Are there safeguards against external players?
• Customer Score: We’ve aggregated customer reviews from platforms like Trustpilot and Capterra to assure you that our knowledge is robust on paper, and also in practice
• Scalability: We looked at how easy each VoIP provider makes it to grow your business. How do they address adding new phones to an existing system?

Top 9 business VoIP Desk Phones

VoIP desk phones work with a cloud-based VoIP, or hybrid IP-PBX solution. They provide physical desk solutions that are headset compatible (ie. not softphones). They can be used alongside other components from your VoIP phone system provider, such as smartphone applications and desktop computers.

We’ve included our top picks for entry-level, wired VoIP systems and DECT (cordless) VoIP systems below:

4 best entry-level VoIP office phones

The selection of phones below includes basic, wired models that function a lot like conventional desk phones:

1. Grandstream GXP2200 Android desktop phone

Key features:

✓ Directory with 1,000 contacts

✓ Call history holds 500 records

✓ Call transfer, forwarding, and waiting

✓ HD wideband audio

2. Yealink T23GN Dual Gigabit Ethernet IP phone

Key features:

✓ Large directory

✓ Extensive features

✓ Dual gigabit Ethernet ports

✓ 132 x 64 white backlit display

3. Poly VVX 601

Key features:

✓ 4.3″ LCD touchscreen

✓ Bluetooth integration

✓ HD voice quality

✓ Dual USB ports

4. Mitel IP485G

Key features:

✓ Eight lines

✓ Expanded call history

✓ LED indicators

✓ 480 x 272 backlit colour display

Best DECT VoIP Office Phones

VoIP DECT phones are cordless, making them more mobile than traditional VoIP telephones.

The most innovative phones have a wide range of features, including large colour LED displays, SMS facilities, and integrated phone books. VoIP DECT phones are manufactured by many of the big telecoms companies, including BT, Mitel, Siemens, Panasonic, Cisco, and Gigaset.

Here’s our pick of the top five around today:

1. Panasonic KX-TGP600 DECT Phone

Key features:

✓ Range of 100-200 feet

✓ Noise reduction technology

✓ 200 hours standby battery life / 11 hours talk time

✓ Repeaters available to extend connection range

2. Mitel Aastra 632 DECT Phone

Key features:

✓ 12-hour talk time

✓ Man down, no movement, and escape alarm

✓ Hands-free operation

3. Gigaset SL785 DECT phone

Key features:

✓ Bluetooth enabled

✓ Base handset locator

✓ Call recording

✓ 15-hour talk time

4. Yealink W52P

Key features:

✓ Exceptional HD sound

✓ Highly scalable

✓ Up to 4 simultaneous calls

✓ Up to 5 VoIP accounts

5. Grandstream DP720 DECT IP Phone

Key features:

✓ 10-hour talk time

✓ 80-hour standby mode

✓ 300 metre outdoor range, 50 metre indoor range

✓ 5 phones per DECT base

How does VoIP work?

VoIP stands for “Voice over Internet Protocol,” which basically means that the phone connection is based on Wi-Fi. It's still a standard phone, but workplaces will set up their phone network to a VoIP adapter, which, when connected to the Wi-Fi router, will allow calls to be made through the internet. It's essentially the same principle as sending an email.

There is another element of VoIP phones worth mentioning: the SIP trunk. SIP (Session Initiation Protocol) trunking is essentially beefing up your phone system at its servers in order to handle large volumes of calls. While a SIP trunk isn't necessary for a VoIP system, it can be very handy, especially for larger businesses.

While they serve the same function, VoIP is a different beast entirely to your standard phone line. While standard landlines have operated the same way for many years, VoIP forgoes the phone lines. By using Wi-Fi connections, the calls are cheaper, can go long-distance more easily, and are more reliable than a standard phone line. Some providers also offer HD voice quality, which means they can sound clearer than standard phone calls.

This doesn't mean that the sending and receiving phones need to both be VoIP-enabled. VoIP calls directed at regular phone numbers will be converted to a regular signal without any delay or loss of voice quality. And portability isn't a problem either – VoIP calls don't need to be made from a desk phone. They can come from tablets and mobile phones too!

The benefits of VoIP for your small business

No matter the size of your business, VoIP will bring you several benefits. Let's take a look four ways a VoIP system can help your business grow.

1. Reduce costs

The adoption of a VoIP (Voice over Internet Protocol) telephone system for your small business can drastically reduce both your capex (capital expenditure) and opex (operational expenditure).

In other words, not only is it a great long-term investment, but it will start saving you money on your calls from day one.

Providers, such as One2Call, offer free inter-site communication, which is hugely beneficial for your business – especially if you're looking to expand. Providers offer VoIP to UK landline calls for as little as 1p per minute.

2. Flexible and mobile communications

VoIP systems can work from any location with internet, or via a VPN (virtual private network). This makes them a great choice for if you run a smaller business with staff who work from home. Telephone numbers can be retained and will remain directly associated with the main business office, allowing employees to use the same service.

One good example of what UK VoIP providers can offer your small business comes from Voipfone, which delivers up to 800 different extensions (per account).

These can be placed in any physical location, in the same office or internationally, and calls will be free of charge.

3. Enable growth

VoIP offers the potential to scale up operations as your business continues to grow.

Additional ports can be easily configured and brought online to provide for an extended service, or withdrawn and taken down when you no longer need them.

This can all be achieved seamlessly without disruption or downtime, ensuring that communication between your employees and customers will not suffer.

The V-Plan Business VoIP package from Vonage (from £12.25 per month) gives you unlimited dialling to UK landlines, as well as unlimited calls to Hong Kong, China, Singapore, Canada, and the US. This makes it a great option if your business is looking to expand into exciting new territories.

4. Connect to the future

Studies have shown that over 45% of UK businesses were already using VoIP phone systems in 2016 and that the majority of the rest would be doing so in the near future. With call charges of up to 50% lower than BT and other providers, it’s no wonder so many savvy small businesses in the UK are making the switch. Are you?