Zonal EPOS Review: Features and Pricing

We’ve done the hard work for you and found out everything you need to know about Zonal. With over 45 years of experience, Zonal are one of the most popular and trusted EPOS providers in the world. But is it the right fit for you?

This is where we come in, we’ve done all the research so you can sit back and decide if this is the best fit for your business.

What are Zonal’s features?

Front of house management

Zonal provides tools to help you manage front of house, quickly and efficiently. With minimal button presses, you can queues to a minimum and give your customers a smooth experience.

Complete cash control

Zonal’s cash module is a cash management solution providing you with detailed reports on cash movements, making it easier for you to track your businesses performance.

You don’t have to faff about with spreadsheets and ad-hoc reports, as this module will provide you with reports on everything you need to know about key business performance areas.

With Zonal’s third-party integrations, data can be exported into your own accounting system.

Pricing with flexibility

The pricing module gives you the ease and flexibility to give each site its own unique pricing or allocate multiple price bands. Price updates are super quick and easy, as is future-dating, so you don’t have to worry about stressful last-minute changes.

Efficient scheduling

You can easily schedule in and manage your staff by defining roles, creating weekly rotas, and setting and monitoring employee targets. The Time and Attendance modules comes with a reporting tool so you can access reports for days, weeks or any specific period.

Customisable

You can control both the design and layout of the system so that it fits into your branding and business needs.

Insightful analytics

Zonal’s reporting module gives you over 200 reports covering everything you need to know about your business. You can plead ahead and accurately, avoid problems, increase efficiency and profit, and much more.

Hardware

Zonal’s hardware combines a sleek aesthetic with comprehensive, efficient functionalities.

i700 Terminal

Specifically designed for customer services, the i700 terminal works with Windows and integrates with various devices, such as chip and pin payments, scanning and printing. Although entry level in price, it is of high enough quality to support even complex of enterprises.

Z500 Terminal

At the other end of the scale, the Z500 terminal is specifically designed to deal with the complexities of even the largest hospitality businesses. Zonal take pride in the fact it is not simply a PC with EPOS features, rather a specifically designed piece of hardware that provides high end features such as video calling and branding.

Others

There are many other peripheral products that can be bought separately in order to expand your EPOS capabilities. Printers and scanners are well catered for, including related consumable products and standard handheld devices provide affordable solutions. There are also discreet and robust cash tills that provide security.

Zonal EPOS pricing: how much does it cost?

Zonal are on the pricier side, although exact pricing depends on your unique needs. However, its pricing is balanced out by the fact that they offer a more comprehensive system than other providers. For example, they offer a 3 for 1 package that includes an EPOS system, online ordering, and reservations.

EPOS cost can vary and the final cost will often come down to your business and its requirements.

What are the benefits of Zonal?

Provide seamless customer experience

With the ability to match pricing across multiple sites, you can ensure your customers receive the same experience and service at any location. Stock management is also centralised, meaning you can ensure every location is fully stocked Ordering is quick and easy so your staff avoid the stress of anything running out of stock and your customers won’t be left without their order.

Apply and manage promotions

The system collects data to give you detailed reports on sales, discounts, promotions, loyalty transactions and payments, carried out by each employee. This way you can easily identify the bestselling items and pivot your marketing, ordering or strategy to accommodate this.

Support

While issues are rare, advice, particularly for those new to the technology, is important. To this end, Zonal provide a help line that is available 7 days a week, 365 days a year between the hours of 8am and 12am. Their support service has garnered rave reviews from their customers and industry insiders alike.