Written by Aimee Bradshaw Updated on 31 March 2021 On this page Entry Level Office Phones Poly VVX 300 VoIP Phone Avaya 1616i Deskphone Cisco SPA514G Snom D712 IP Phone Grandstream GXP 1630 Mid Level Office Phone Systems Poly SoundStation IP 5000 Yealink T46S VoIP Phones Samsung i3105 Phone Cisco 7841 Mitel Aastra 6757i High End Office Phone Systems Mitel MiVoice 5360 IP Phone Cisco 7975G Avaya 9641GS Alcatel-Lucent 8078s BT Panasonic KX-UT670 Next Steps FAQs Expand The latest office phones carry features that were unthinkable only a decade ago. Modern handsets and even some cordless handsets sport state-of-the-art call management as standard. And higher-end models offer HD audio, video calling, CRM software integration, and more.We've compared entry-level, mid-level and high-end office phones from over 25 suppliers, rating them out of five stars for functionality, reliability and customer support. We whittled that list down to the best five handsets in each price range.Read on for our top picks, or request free quotes from top office phone suppliers. Simply answer a few questions about your business's needs, and we'll match you up with the right phone system companies for you. They'll then be in touch directly with tailored, no-obligation quotes for you to compare.Entry Level ($0 – $150)Best for small business: Poly VVX 300Best for build quality: Avaya 1616iBest for reception desks: Cisco SPA514GBest for style: Snom D712Best budget buy: Grandstream GXP 1630Mid Level ($151 – $300)Best for conference calls: Poly SoundStation IP 5000Best for multitasking: Yealink T46SBest for video calls: Samsung i3105Best for medium-sized business: Cisco 7841Best for call management: Mitel Aastra 6757iHigh End ($300+)Best for executives: Mitel MiVoice 5360Best for call quality: Cisco 7975GBest for contact centers: Avaya 9641GSBest for large business: Alcatel-Lucent 8078s BTBest for plug-and-play functionality: Panasonic KX-UT670The Top 15 Office Phone SystemsThe top five entry level office phones are the Poly VVX 300, Avaya 1616i, Cisco SPA514G, Snom D712 and Grandstream GXP 1630.The top five mid level office phones are Poly SoundStation IP 5000, Yealink T46S, Samsung i3105, Cisco 7841 and Mitel Aastra 6757i.The top five high end office phones are Mitel MiVoice 5360, Cisco 7975G, Avaya 9641GS, Alcatel-Lucent 8068s BT and Panasonic KX-UT670.Poly VVX 300Entry Level★★★★★Best for small businessAvaya 1616iEntry Level★★★★★Best for build qualityCisco SPA514GEntry Level★★★★★Best for reception desksSnom D712Entry Level★★★★★Best for styleGrandstream GXP 1630Entry Level★★★★★Best budget buyPoly SoundStation IP 5000Mid Level★★★★★Best for conference callsYealink T46SMid Level★★★★★Best for multitaskingSamsung i3105Mid Level★★★★★Best for video callsCisco 7841Mid Level★★★★★Best for medium-sized businessMitel Aastra 6757iMid Level★★★★★Best for call managementMitel MiVoice 5360High End★★★★★Best for executivesCisco 7975GHigh End★★★★★Best for call qualityAvaya 9641GSHigh End★★★★★Best for contact centersAlcatel-Lucent 8068s BTHigh End★★★★★Best for large businessPanasonic KX-UT670High End★★★★★Best plug-and-play functionality Compare Prices from Leading Phone Systems Providers Get Free Quotes Many of these phone suppliers cover large areas of the country. But if you only need to make local or regional calls, there might be a better deal waiting for you with a smaller supplier.Luckily, we’re here to help you find the very best deals. Just fill out our short questionnaire, and we’ll crunch the numbers to find quotes from the best phone suppliers in your area. Entry Level Office Phone Systems ($0 – $150)Poly VVX 300 VoIP PhoneBest for: Small Business The VVX 300 is Poly’s gift to cubicle workers and call center operatorsThe plug-and-play readiness of the Poly (formerly Polycom) VVX makes this powerful 6-line handset a cinch to set up. Call quality is crystal clear, and the pairing of audio and video technology enhances communication, collaboration, and team productivity. Deployable in almost any business environment, it’s the perfect office phone for the multitasking needs of busy managers and knowledge workers.Average price: $144Ideal for: Small and medium businessesOverall Rating: ★★★★★Top features6 line handsetCrystal clear call qualityAudio and video technology Avaya 1616i DeskphoneBest for: Build QualityThe Avaya 1616i serves call centers with basic functions at an affordable priceAvaya’s flagship deskphone is for users who monitor multiple line extensions in addition to their own. Out of the box, you get 16-line support, feature keys and dual Ethernet connectivity. For customers new to IP phones, Avaya handsets are reknowned for having intuitive user interfaces and gentle learning curves.Average price: $147Ideal for: Small and medium businessesOverall Rating: ★★★★★Top featuresMultiple line extensionsDual ethernet connectivityIntuitive user interface Cisco SPA514GBest for: Reception DesksThe 514G might be the most productivity-boosting purchase you ever makeFrom enterprise executives to remote workers, the SPA514G is versatile enough to meet the demands of most users. Easy installation and secure encryption give you high-quality VoIP service at a reasonable price. Like all Cisco phones, it delivers the excellent voice quality, connectivity and functionality you expect from an industry leader.Average price: $139Ideal for: Small and medium businessesOverall Rating: ★★★★★Top featuresQuick and easy installationExcellent voice qualitySecure encryption Snom D712 IP PhoneBest for: StyleAn elegant design makes the Snom 712 the belle of the entry level ballSnom is an innovative, quality-led German company. Their phones possess sleek designs and many features that are essential for knowledge workers. Handsets like the D712, which features HD audio output and a bright backlit LED display, are rare at this price point. You’d be hard pressed to find another product line with comparable call management capabilities.Average price: $132Ideal for: Businesses of any sizeOverall Rating: ★★★★★Top featuresSleek designHD audio outputBright backlit LED display Grandstream GXP 1630Best Budget BuyThe GXP 1630 features programmable soft keys to make your staff’s lives a whole lot easierThe GXP 1630 is a next-generation IP phone that gives small and medium businesses access to superior sound quality and rich telephony features in a compact, affordable package. The only gripe we have about this handset is the relatively limited line functionality (three lines).Average price: $88Ideal for: Small businessesOverall Rating: ★★★★★Top featuresExcellent sound qualityProgrammable soft keysCompact size Did You Know? According to Wainhouse Research, US businesses waste upwards of $16 billion each year due to staff time spent dealing with technical issues and distractions during conference calls. Mid Level Office Phone Systems ($151 – $300)Poly SoundStation IP 5000Best for: Conference CallsPoly’s SoundStation IP Series is the king of conference phonesThe IP 5000 is the perfect model for small conference rooms with up to six participants. The sound quality is so sweet that phone calls are as natural as talking face to face. Poly’s SoundStation range is full of superb conference VoIP solutions. From startups to multinational conglomerates, there’s a great buy here for every budget.Average price: $241Ideal for: Businesses of all sizesOverall Rating: ★★★★★Top featuresSuperb sound qualityStylish design Yealink T46S VoIP PhonesBest for: MultitaskingBusinesses looking for rich call management features can’t go wrong with Yealink phonesAlthough Yealink can’t actually give you an extra set of hands, the T46S phone supports hands-free headset use. Combine that with an intuitive key layout, and this is a great companion for multitasking managers. Other Yealink T4 handsets range from basic desk phones to highly programmable touchscreen models – there’s a solution here for every office.Average price: $210Ideal for: Businesses of all sizesOverall Rating: ★★★★★Top featuresHands-free headsetIntuitive keysProgrammable touchscreen keys Samsung i3105 PhoneBest for: Video CallsA sophisticated phone system for smart businessesA popular choice for common areas such as hotel lobbies, this mid-range phone is incredibly easy to use. It’s equipped with several useful features, including short messaging, video calling, phonebook and a call log. Samsung phones are known for their smooth audio quality. The SMT-iSeries sports programmable feature keys and a polished interface. Samsung’s most advanced handsets even connect with mobile devices to let you make and receive calls on the fly.Average price: $155Ideal for: Small and medium businessesOverall Rating: ★★★★★Top featuresVery easy to useShort messaging and video callingConnect to mobile devices Cisco 7841Best for: Medium-Sized BusinessA versatile solution for organizations with wide-ranging needsThe Cisco 7841 keeps you connected in any kind of business setting. With excellent voice quality, clear displays and wireless capability on selected models, Cisco’s 7800 Series embodies convenience and user-friendliness. Sophisticated features like wideband audio, support for customizable information services and campus mobility on selected models are the cherry on the cake.Average price: $220Ideal for: Businesses of all sizesOverall Rating: ★★★★★Top featuresExcellent voice qualityWireless capabilityWideband audio Mitel Aastra 6757iBest for: Call ManagementThe Mitel Aastra 6757i caters to the smallest business or the largest enterpriseThe Mitel Aastra 6757i is fully programmable, and integrates with leading VoIP services. 12 soft keys and more than 30 functions will equip your customer agents with the tools to handle any situation. Aastra phones carry more customizable line and speed dial functions than most, making them the perfect choice for regular users of those features. They also possess an impressive array of call management features. Businesses all over the world choose Mitel for their industry-leading equipment and support.Average price: $230Ideal for: Businesses of all sizesOverall Rating: ★★★★★Top features12 programmable soft keysIntegrates with leading VoIP servicesCustomizable speed dial Compare Prices from Leading Phone Systems Providers Get Free Quotes Did You Know? A Google study found that 7 in 10 mobile searchers have used the click-to-call feature as part of their online shopping experience. Half of those searchers will look for another brand if there is no phone number associated with their search query. High End Office Phone Systems ($300+)Mitel MiVoice 5360 IP PhoneBest for: ExecutivesYou’ll never want to go back to your old phone after using the HD touchscreen on the 5360This executive class desktop phone integrates with the Mitel 250 communications platform. It even lets you create rich multimedia applications with a built-in HTML toolkit. The Mitel MiVoice line is designed for enterprise executives and managers, teleworkers and contact center supervisors. These are powerful but easy-to-use executive-level phones with advanced multimedia capabilities.Average price: $490Ideal for: Enterprise level useOverall Rating: ★★★★★Top featuresBuilt-in HTML toolkitHD touchscreenMultimedia capabilities Cisco 7975GBest for: Call QualityThe Cisco 7975G lets you communicate with anyone, anywhere, anytimeCisco 7975G combines convenience and user-friendly operation with killer call quality and wideband audio support. A crisp color LCD display lets you view a range of information services at the press of a button. With excellent voice quality, clear displays and wireless capability on selected models, Cisco 7900 Series phones offer a versatile solution for organizations with wide-ranging needs.Average price: $532Ideal for: Businesses of all sizesOverall Rating: ★★★★★Top featuresUser-friendlyColor LCD displayExcellent voice quality Avaya 9641GSBest for: Contact CentersThe Avaya 9641GS aims to revolutionize enterprise collaborationThe Avaya 9641GS features excellent sound and touchscreen access to web apps, calendars, and other productivity tools. Avaya 9600 phones are workhorses in enterprise and contact center environments. Low power consumption, advanced functionality and high bandwidth provide a powerful combination that improves performance while keeping costs low.Average price: $322Ideal for: Businesses of all sizesOverall Rating: ★★★★★Top featuresAccess to web apps and other productivity toolsLow power consumptionHigh bandwidth Alcatel-Lucent 8078s BTBest for: Large BusinessAlcatel-Lucent phones are a great choice for all kinds of businessesInstalling this highly customizable handset (72 programmable soft keys) couldn’t be simpler, thanks to plug and play provisioning. Alcatel-Lucent phones feature full wideband audio. This, combined with their ergonomic design, makes them a breeze to use for extended periods. They have an alphabetic keyboard, which offers fast access to messaging and call-by-name functions.Average price: $416Ideal for: Businesses of all sizesOverall Rating: ★★★★★Top features72 programmable soft keysFull wideband audioCall-by-name functions Panasonic KX-UT670Best for: Plug-and-Play FunctionalityPanasonic phones all boast impressive feature sets and best-in-field touch screen displaysPanasonic crams a suite of features into this handset, including a web browser, calendar, email and contacts manager. Menus couldn’t be easier to navigate on the 7-inch touch screen, making sure nothing gets in the way of your most important calls. Panasonic KX phones span the full range, from standard office handsets to executive terminals and touch-screen Smart Desk phones.Average price: $480Ideal for: Businesses of all sizesOverall Rating: ★★★★★Top featuresWeb browser capability7-inch touchscreenCalendar features Next Steps to Finding Your Office PhoneThe information on this page should help you narrow down your search for an office phone.Believe it or not, office phone suppliers aren’t trying to bamboozle you with their seemingly endless product lines. They’re just trying to serve the wide ranging needs of a diverse bunch of businesses.When you’re shopping around, pay attention to the build quality and the combination of features on offer. Ideally, you should be able to scale your system to add more phones or features as your needs change and your business grows.Finally, remember to keep your business’s goals in mind. Yes, the handsets covered here are all superb, but they’re also designed for different tasks. Do you want a conference phone that picks up sound from anywhere in the room? Or a call centre handset/headset combo that does the exact opposite? The handset you need depends on the work you want it to do.You’ve done the hard part – now let us help you hone in on the best office phone for your business. Fill out our quick quotes comparison form and we’ll put top office phone suppliers in touch with you. Frequently Asked QuestionsDo VoIP services work universally with all office phones?Generally speaking, you can use any VoIP service with any VoIP-enabled handset. However, some VoIP providers offer special integrations with particular handsets that you won’t get with another supplier. Vonage, for example, boasts unparalleled support for Panasonic and Poly phones, while RingCentral favours Cisco handsets.Our advice is to choose a VoIP service provider before you start looking for office phones.Aside from purchasing the handsets themselves, what other costs do I need to consider?Handsets aren’t the only expense. You’ll also need to budget for the following:Installation Costs: Most suppliers are happy to install your phones for you…for a fee. Costs vary according to the number of handsets you’re installing and the locations where you need them.Line Rental: Just like the old public switched telephone network (PSTN), hosted VoIP is a subscription service. Unlike the PSTN, VoIP doesn’t saddle you with bad reception and outrageous outgoings at the end of every month.Business Expansion: VoIP suppliers normally charge based on the number of handset users in your business or your bandwidth needs. It’s usually very easy to upgrade your subscription as your business grows, but finding the best deal for your business means shopping for quotes.To learn more about the benefits of VoIP for business, check out our 2021 VoIP buyer’s guide. Or, learn more about the best phone systems for small businesses. Aimee Bradshaw Writer and researcher Aimee is Expert Market’s resident telephone systems and point of sale go-to. If she’s not writing about business products, you’ll find her daydreaming about dog walking on Dorset beaches.