CRM Software

CRM software streamlines your business, improves customer service and increases productivity. With so many to choose from we’re here to help you narrow down the right software for your business.

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What is a CRM System?

A CRM (customer relationship management) is at its core a database of customer data. CRM systems have evolved to a sophisticated point where they can now organize this data to provide tons of customer service, marketing, and sales solutions. A CRM system means you can run your business operations from one place.

Businesses of all sizes can benefit from a CRM as well as businesses in any industry. Some providers offer niche systems that fit into one industry whilst others are flexible and customizable and can suit various business sizes and industries.

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Top 7 Cheap CRM Systems in Canada

Looking for a cheap CRM system that will offer your business real value? We've reviewed the top 7 affordable CRM options.

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"Building a trusting relationship between you and your customers is one of the most important and beneficial things any business can do, and CRM software is one of the best ways to do this." Duncan Lambden Senior Writer

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We know that finding the right tools for your team, at the right price for your budget, can be a real challenge – that’s why we work hard to make sure our guides, reviews, and product comparisons are always accurate and helpful.

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Expert Market has specialist teams who have developed in-depth industry knowledge to help you find the best solution for your business.

Contact us to ask more questions and get specific advice on CRM software.

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How much does CRM software cost?

Paid CRM system costs start from around $19 per user, per month for small businesses. More advanced packages for larger enterprises range from $50 to $150 per user, per month, while the most expensive CRM systems charge $300 per user, per month, or more.

How does CRM work?

Most CRM systems are cloud-based which means that your business’ data (files, contacts, documents, the lot) is stored ‘in the cloud’, hosted on servers operated by the CRM provider, rather than on your own premises.

There’s a couple of benefits to this, including both security and convenience – who wants to have a load of expensive equipment taking up valuable office space? The main advantage of cloud-based CRM, though, is that it facilitates remote working.

With cloud-based CRM, information updates in real-time – enabling collaboration across time zones, and bringing together teams situated thousands of kilometres apart. Plus, there’s no expensive hardware to maintain or install – cloud-based CRM is accessible entirely from your web browser.

Do I need a CRM as a small business?

Yes. CRM software can be used by businesses of any size even if you’re just got started. Starting with a CRM system from the get-go means you can be sure that data, information and important documents are all stored safely and in one place. You don’t need to carry out any data migration or worry about losing information amongst stacks of files and paperwork. Instead, your CRM system will have all the necessary info stored plus be equipped with tons of tools and solutions to make your business much more streamlined and efficient.

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FAQs

What is CRM Software?
Customer relationship management (CRM) systems is a software that allows your business to efficiently manage customers, sales, marketing, and data. CRM systems are a centralized database for storing customer data. From basic details to marketing preferences, CRM systems allow you to access relevant information with a few clicks. More advanced systems allow you to use this information to conduct marketing campaigns, track sales progress, and manage customer support. After securing payment from your customer, the freight factoring company will then send you the remaining 10%, after deducting their nominal fee (typically between 0.5-4% of the total invoice value).
Who are the top providers?
There’s a vast range of CRM systems out there so it’s hard to narrow down exactly which is right for your business. We highly recommend Salesforce as one of the top CRM platforms available. We’re also big fans of KEAP and Madwire. Finding out which is right for your business is the most important step, which is why we match you with the best suppliers for you.
How do we work?
Our free quote-matching service is quick and easy to use: 1 – We’ll ask you a few questions about your business, so we can understand what you need. 2 – We’ll use your answers to match you with up to five trusted suppliers. This is why we ask for your contact details. Your details are safe with us and we’ll only ever match you with suppliers that we know can cater to your needs. 3 – Your matched suppliers will get in touch with you, so you can ask questions and receive quotes tailored directly for your needs. You’ll then be armed with all of the information you need to confidently compare and choose from.