Best Conference Phone Comparison 2020

best conference phones

By Aimee Bradshaw | Writer and researcher | Updated: 9 January 2020

Looking for a high-performing conference phone for your business?

We’ve researched dozens of leading suppliers to bring you the best conference phones for small and medium-sized business in 2020.

Read on to find out more or, if you’re short on time, fill in this short form now to get custom quotes for your business.

The top ten conference phones are the Avaya B100 Series, Polycom RealPresence Trio, Polycom Soundstation IP 5000, Yealink CP860, Polycom Soundstation 2, Mitel 5310 IP, Cisco 7937G, Snom MeetingPoint IP, Yamaha PJP-2OUR and the Polycom Soundstation IP 6000.

Top 5 Conference Phone Manufacturers

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LCD Display
Full Duplex Functionality
Bluetooth Enabled
Conference Calling
Sound Recording
Noise Reduction
External Mic Ports
Surround Sound
24/7 Support
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There are several factors to consider when buying a conference phone, including the size of your conference room, the size of your team, location-based logistics and the size of your budget. To help you make sense of your options, Expert Market have created this comprehensive buyers guide of the best conference phones of 2020. If you require help choosing a phone system that will work for your business, then fill out the short form at the top of the page to receive free quotes from top suppliers.

Avaya B100 Series

Affordable and versatile, Avaya B100 Series conference phones provide an excellent range of conference call solutions for boardrooms of all sizes.

Price: $440 – $850

The Avaya B100 series of conference phones combines powerful performance features — including 360-degree surround sound, full duplex operation, and built-in recording — with intuitive design components, like a touch-screen display (Avaya B189) and an onboard conference guide. The result is a powerful and user-friendly conference phone for SIP based large meetings (Avaya B179) and smaller rooms (Avaya B149).


The best of the Avaya B100 Series phones’ features are its onboard conference guide, intuitive keypad design, and built 360-degree surround sound. Other features include:

  • Full duplex functionality
  • Built-in recording
  • Bluetooth headset and PA-system compatibility
  • Powerful call bridging for up to 5 people and different locations

Polycom RealPresence Trio

For large boardrooms for premium performance and premium design (with a premium price tag), the Polycom RealPresence Trio is a excellent conference phone.

Price: Starting at $1,359

Stylish, powerful, and built for large boardrooms, the Polycom RealPresence Trio is a next-generation conference phone designed with an eye (and ear) towards power and simplicity. The RealPresence Trio’s vivid 5-inch LCD display and 20-foot microphone pickup range make it ideal for large conference rooms.


In addition to its 20-foot pick up range and 5-inch LCD color display, the stylishly-designed Polycom RealPresence Trio comes with a host of other features, including:

  • Onboard Bluetooth technology
  • Polycom’s HD Voice and Noise Block
  • 360-degree microphone coverage
  • One-touch-to-join meeting integration

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Polycom Soundstation IP 5000

Highly affordable, this conference phone is ideal for small conference rooms and executive offices hosting calls with up to 6 participants.

Price: $269 – $278

Also from Polycom, the Soundstation IP 5000 is a feature-rich conference phone for businesses looking for a high-quality conference call solution on the affordable end of the pricing spectrum. Equipped with a wide range of call handling features, the Soundstation IP 5000 supports calls with up to 6 participants and is the phone specified by RingCentral specifies as the preferred conference phone for their phone system clients.


The Polycom Soundstation IP 5000 comes equipped with a wide range of features, including:

  • Compatibility with a wide range of SIP call platforms
  • Patented Polycom Acoustic Clarity Technology
  • Power over Ethernet
  • Advanced call handling, provisional, and security features
  • Compact design for rooms of any size

Yealink CP860 Conference Phone

Equipped with call recording and linkage capabilities, the Yealink CP860 is an excellent conference phone for mid- to large-sized companies looking for a versatile conference call solution.

Price: $359

New from Yealink, the CP860 Conference Phone is a conference call solution designed for small to medium-sized conference rooms. Designed with optima HD technology, full duplex functionality, and a built-in 3-microphone array, the CP860 can handle meetings of up to 16 people with clear, life-like audio.


Distinguished by its built-in call recording and mobile phone/PC connectivity for conference calls anywhere, the CP860 has a host of other features, including:

  • 5-way conferencing capability
  • 360-degree voice pickup from up to ten feet away
  • Full duplex technology
  • Optima HD voice and optional expansion microphones

Polycom Soundstation 2

With a simplified design and high-definition audio performance, the Polycom Soundstation 2 is an excellent choice for small to mid-sized boardrooms looking for an affordable conference call solution.

Price: $180 – $289

The Polycom Soundstation 2 is a highly-affordable conference phone designed for medium and small-sized conference rooms. Upgraded with a 50% increase in microphone sensitivity over the previous Soundstation model, and a vivid LCD display, the Soundstation 2 provides excellent sound quality for call participants up to 10 feet away.


Highly-affordable, the Polycom Soundsation 2 doesn’t cut corners when it comes features and performance. Here are some of its highlights:

  • 360-degree sound coverage
  • 50% increase in microphone sensitivity over the previous Soundstation model
  • Vivid LCD display
  • 25-entry phonebook/speed dial list
  • Password protected settings

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Mitel 5310 IP

The Mitel 5310 IP Conference Phone is a feature-rich conference phone with acoustic beamforming technology ideal for large boardrooms.

Price: $195 – $249

Larger businesses looking for an effective conference call solution for their board room need look no further than the Mitel 5310 IP Conference Phone. With next-generation acoustic beamforming technology, the 5310 IP Conference Phone can pick up on the current party speaking and simultaneously eliminate virtually all trace of room ambiance.


The Mitel 5310 IP Conference Phone comes with an expansive list of features, including:

  • Acoustic beamforming technology for superior call quality
  • Familiar telephony controls for call management
  • Multimedia conferencing support
  • Full duplex operation
  • Plugs into 5220, 5224 and 5230 IP models

Cisco 7937G Conference Phone

With excellent audio quality even at large distances, the Cisco 7937G Conference Phone offers an excellent conference call solution for large boardrooms.

Price: $760 – $949

The full duplex wideband audio-equipped Cisco 7937 Conference Phone is ideal for larger conference rooms looking to optimize group communication. Feature rich, IP-based, and optimized for hands-free conferencing, this phone is an excellent solution for boardrooms, executive suites, and desktops alike.


The Cisco 7937G Conference Phone is a full duplex wideband audio-equipped conference phone distinguished by rich features, including:

  • Automatic echo suppression, gain control, and dynamic noise reduction
  • IEEE Power over Ethernet
  • Large room coverage of up to 30 x 40 feet with external microphone
  • Equipped with the G.722 Wideband Codec for wideband acoustics
  • High-definition liquid crystal display

Snom MeetingPoint IP

The Meeting point is an impressive debut conference phone from Snom. With its impressive sound quality for medium to large conference rooms, it’s a great choice for larger teams.

Price: $585 – $620

Designed for executive offices and large boardrooms alike, the Snom MeetPoint IP comes equipped with full duplex broadband audio for up to 10 participants in a single location.


Best suited for up to 10 participants, the MeetingPoint offers unparalleled sound quality and an array of impressive features, including:

  • Backlit geographical LCD display
  • OmniSound full duplex broadband sound technology
  • 3 metre range – suitable for 10 people
  • Power support over ethernet
  • 3 or 4 way conferencing

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Yamaha PJP-2OUR

The Yamahas PJP-2OUR’s portability and daisy-chaining capabilities make it a high-performing, adaptable conference phone for businesses on the go.

Price: $339

Highly portable with daisy-chaining functionality, the Yamaha PJP-2OUR is a conference phone that fits into any space you need it to. Equipped with essential features including a built-in echo canceller, high-fidelity microphone speaker, and web/audio conferencing support, the Yamaha PJP-2OUR provides an adaptive conference call solution for business of all sizes.


The Yamaha PJP-2OUR features unique daisy-chaining functionality with duplicate models to accommodate larger rooms, and comes with a host of other features, including:

  • USB connectivity for powering, daisy chaining (up to 4 units), and other device connections
  • Built-in echo canceller
  • High-fidelity microphone speaker
  • Supports audio and web conferencing

Polycom Soundstation IP 6000

The Polycom Soundsation IP 6000 is an excellent conference call platform for midsize conference rooms with up to 12 call participants.

Price: $329 – $419

Ideal for mid-sized conference rooms, the Soundstation IP 6000 offers HD voice quality, full-duplex technology, and interoperability with SIP environments. RingCentral specifies this model as the preferred conference phone for their phone system clients.


With Polycom’s patented Acoustic Clarity voice quality and built-in Automatic Gain Control, the Soundstation IP 6000 provides excellent audio for up 12 different call members each at varying distances of up to 12 feet away. Other features include:

  • Full duplex technology
  • Power over Ethernet
  • High-resolution display
  • Compatible with SIP call platforms
  • Optional expansion microphones/lapel microphone support

Conference Phone Buyers Guide 2020

What are the Advantages of a Conference Phone?

In today’s hectic work environment, organizing face-to-face meetings isn’t always practical. With a state-of-the-art conference phone, your meetings can be conducted as audio-visual conferences instead, making conference phone solutions a popular and time-saving alternative to traditional meetings.

Should Small Businesses Invest in a Conference Phone?

Solutions that increase team productivity and improve efficiency are especially important for smaller teams. If you are a small business owner looking to buy or upgrade your business phone system, why not read our comprehensive small business telephones buyer’s guide.

Benefits for Small Businesses

Reduced Travel Costs

The best conference phones allow you to organize meetings quickly wherever there’s an internet connection, regardless of where the meeting invitees are geographically. No more time spent stuck in traffic, missed flights, or redundant travel costs.

Superb Sound Quality

Each of the models on our list were selected because the manufacturers are renowned for their quality design and crystal-clear sound reproduction.

Tech-savvy business owners will delight in the knowledge that satellite speakers can be connected to each of these systems as and when needed to extend the sound range for larger meetings and events.

Strong ROI

Most businesses find that the best conference phones quickly pays for themselves when the savings from reduced travel costs and minimized downtime are factored in.

Increased Team Agility

Ad hoc meetings become a breeze with conference phone systems. Conference phones allow you to discuss new ideas as and when they arise with minimal prior scheduling, allowing teams to move projects forward faster and more efficiently.

Next Steps

Take note of the size of your conference room, the size of your team, any location-based logistics and your budget before buying a conference phone. With Expert Market you can quickly find the perfect manufacturer for your team. Simply fill in this short form to get your custom quotes.

Aimee profile image
Aimee Bradshaw Writer and researcher

Aimee is Expert Market’s resident telephone systems and point of sale go-to. If she’s not writing about business products, you’ll find her daydreaming about dog walking on Dorset beaches.

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