Direct Collection Bailiffs Limited Review

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Dragged down by bad debt? DCBL can keep you afloat

If you’ve ever seen Channel 5’s hit show Can’t Pay? We’ll Take it Away, you’ll know that bad debt is big business.

Turns out, it’s also great TV. The show follows Direct Collection Bailiffs Limited (DCBL) enforcement officers as they work tirelessly to recover their clients’ property.

They happen to be pretty good at it. Last year, DCBL recovered more than £35 million of debts on behalf of small business owners. Write-offs went down, profits went up, and accountants rejoiced. No wonder DCBL has an industry-leading 98% client retention rate. This enormous success helped it top our ranking of the best debt collection services in UK.

Make no mistake, bad debt is big business. But with DCBL in your corner, you’ll reduce the associated business risks, whilst boosting your own reputation with clients in your sector.

Read on to find out how Direct Collection Bailiffs Limited can help you, and request quick quotes for its services.

DCBL is the star of its very own show… and it’s a must-watch!

Which debt recovery services does DCBL offer?

Debt collection takes many forms, and DCBL covers them all.

Pre-court enforcement services

Legal fees are known spiral out of control, which is why pre-legal negotiation is the most cost-effective way to settle unpaid invoices. DCBL can provide you with a free phone consultation to discuss how it can help you collect a debt without recourse to a court.

Letter cycle recovery

Sending letters is a simple, scalable means of enforcing creditor obligations en masse.

DCBL’s expert letter cycle recovery team runs email, SMS and direct mail campaigns using language that’s proven to be effective. More often than not, payment is swift, and the money lands in your account shortly after collection. DCBL touts significantly higher letter cycle collection rates than competitors, helped in large part by positive coverage on Can’t Pay? We’ll Take it Away!

Even when letter cycles don’t succeed, the DCBL team understands how best to use them in combination with other methods. And, thanks to their diligence tracking and reporting case data, you can be confident they’ll prioritise the cases with the best odds of success.

Typical use cases for letter cycle campaigns include enforcing unpaid invoices, chasing rent payments, subscription fees and other recurring charges.

Note: While no type of debt is off-limits, DCBL only accepts cases where there are legitimate prospects of recovery. Complete this short form to request a free consultation.

High Court enforcement

What good is the law if you can’t enforce it? DCBL’s licensed High Court enforcement officers have the teeth to make absconders respect legal rulings in your favour. They’ve got a variety of means at their disposal to do this, like clamping cars and seizing assets, but the most effective method is often a simple call round the house of a difficult debtor. After all, who’d want to argue when these guys are on their doorstep?

DCBL team standing in an alleyway with their arms folded

DCBL’s High Court enforcement officers are a force to be reckoned with

DCBL’s approach to pricing for their services is similarly direct. High Court enforcement costs are fixed (normally as a percentage of the money judgment amount), meaning there’s no risk of paying over the odds if a case drags on. You’ll be assigned your own account manager to keep you updated and to answer any questions you may have throughout your case.

Tracing services

No matter how hard you try to keep in touch with customers, all contact details have a shelf life. A change of address can make it difficult to track someone down; a new phone number can make it impossible.

That is, unless you’re DCBL. Even Jason Bourne is likely to show up on their debt recovery database. The firm uses trace, financial profile and address verification systems that pull data from vast partner networks. This allows DCBL to see a subject’s credit history, spending habits and location in near real time, at which point it can pursue payment.

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Direct Collection Bailiffs Limited customer testimonials

In an industry where most firms bill by the hour with no assurance of success, Direct Collection Bailiffs Limited is a welcome breath of fresh air. You only need to read a few customer testimonials to see:

Customer review

After our customer vanished from their previous address without a trace, we lost all hope of recovering the cash, but DCBL made the process quick and easy. Within the month they had traced the debtor, and collected the balance in full. They really are as good as they appear on TV!

SK Automotive and Garden Machinery,
- 7/01/2021
Customer review

This is the first time we have had the need to engage with a debt collection service. I am very impressed and would highly recommend this company.

Northwest Heating Solutions,
- 6/01/2021

Next steps

“We do not waste our time or your money chasing rainbows”.

If five seasons of Can’t Pay? We’ll Take it Away! have taught us anything, it’s that DCBL is the real deal.

The company’s no-nonsense approach to debt collection and the professionalism of its enforcement officers in sensitive situations is admirable. More importantly, it’s effective – small businesses save millions of pounds every year thanks to their efforts.

So before you go scrubbing your bad debt from the books, get a free debt recovery quote to find out if there’s another way. You might just be pleasantly surprised.

Written by:
Lucy heads up the team on Expert Market, helping to deliver industry-leading expertise on business topics for nearly four years.