The 7 Best Debt Collection Services in the UK in 2023

There aren’t many debt collection services that can claim to star in their very own TV show; Direct Collection Bailiffs Limited (DCBL) is the exception. And if you’ve ever caught its Channel 5 show Can’t Pay? We’ll Take It Away! then you’ll know that the DCBL team mean business.

Each debt recovery case needs to be approached differently, and that’s exactly what DCBL does – all for a fixed price, with no hidden costs. Experience has shown DCBL that a phone call will often only get you so far; person to person contact improves its success rate, and its staff aren't afraid to do just that. If it’s quick results and a professional service you’re after, you’d be hard pushed to find a better service.

Prices are available on a quote by quote basis.

Cabot Financial is one of the leading debt collection agencies in the UK. It offers a fair and ethical approach to debtors whilst ensuring results for creditors. 

This agency's range of businesses services includes debt recovery and debt purchase, as well as locate services – which can be crucial for recovering difficult debts.

Whether you’re looking for one-off collections on a case-by-case basis, or to completely outsource your credit management, Cabot Financial can probably help you out. It also has a large customer service team sporting trained, friendly staff who should be on hand to advise you throughout each step of the process.

With limited general pricing information available, we recommend seeking out a tailored quote from Cabot Financial to find out exactly how much it'll cost for you

DLC is one of the largest privately owned debt collection services in the UK. It offers a range of collection services including debt purchase, outsourced collections, litigation as well as tracing. DLC is extremely professional and works with each individual client to ensure that the best options for their needs are met.

DLC solely focuses on servicing large corporate clients. It has received accreditation from a number of respected credit and trading standards organisations. It aims both to help clients recover debts successfully, and to ensure fairness for debtors.

DLC's pricing is bespoke and pricing will depend on what you require.

P&J is a UK-wide debt collection agency with more than 25 years’ experience and over 25,000 clients. P&J provides innovative and affordable services aimed at individuals, small businesses and large organisations. It offers a number of incentives for their clients including ‘no recovery, no fee’ policies as well as offering no tie in options.

Working quickly to ensure that your debts are collected, P&J offers a range of services including tracing debtors as well as other recovery services. It’s a reliable and affordable service which provides effective results.

P&J's services are free to use but if they're successful in recovering the debt owed, they'll take a percentage of this fee. The percentage varies according to the size of the debt.

Access Credit Management specialises in dealing with both UK and international debt, meaning it’s the perfect option for businesses who deal with overseas clients. The agency has accreditation from Association of Credit and Collection Professionals, and is also fully licensed under both the Consumer Credit Act 1974 and the Data Protection Act 2018. The company's core services include debt recovery, outsourced credit collection and insolvency options.

Operating on a contingency basis, you won't need to pay anything to use these debt collection services. If the debt is recovered, a percentage will be taken by Access Credit Management.

Hilton-Baird is a professional and award-winning service provider which can help businesses with everything from singular collection to managing your entire debt recovery activities.

Hilton-Baird's services include debt recovery, receivables management, debt purchase, and credit control services –among others – and it caters to multiple industries across the UK, such as the financial and retail sectors. A reliable, friendly collection agency which can deliver effective results, Hilton-Baird is well-suited to businesses of all shapes and sizes.

Hilton-Baird doesn't provide general pricing information, so you'll need to contact the agency to receive a quote that's been tailored to you.

Rossendales is an independent debt collection agency that services businesses throughout England and Wales. Rossendales has over 300 clients is especially popular with landlords, as well as both public and private sector enterprises. It uses innovative practices such as SMS messaging to encourage better response rates, and offers dependable online services to help both creditors and debtors manage their balances.

A reliable and professional organisation, Rossendales will work out the best value services for your businesses’ individual requirements. Rossendales takes commission from the debt collected on your behalf, but it's unclear whether the agency works on a contingency basis or not.

For more agencies like Rossendales, explore our list of the best debt collection agencies for landlords in 2023.