Running a restaurant isn’t easy. But you don’t need us to tell you that.
When you’re not busy managing menus or keeping your customers happy, you’ve got sales data to analyze, fridges to refill, and piles of invoicing to put off do.
A great restaurant point-of-sale (POS) system connects every part of your business to streamline these tasks and help you run a more efficient operation.
In fact, 79% of restaurant operators believe the key to addressing these challenges is with advanced technologies, such as point-of-sale systems.
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A great restaurant POS system will do wonders for your customer service
What is a Restaurant POS System?
Restaurant POS systems offer advanced features to help you manage your restaurant. You can use restaurant POS software to track stock levels for items on your menu and manage employees’ schedules for payroll reporting. It also lets you track customer behaviour data to inform your marketing and sales strategy.
Restaurant POS software can also assist with the reporting and analytics side of things. It’ll show you where your business performs well and where there might be room for operational improvements, enabling you to make better, data-driven decisions.
Why Use a Restaurant POS System?
The best restaurant POS systems offer tons of benefits, including:
- Simplifying communications between the kitchen and the servers
- Handling staffing and scheduling
- Tracking employee activity and performance
- Keeping tabs on inventory levels and reminding you when to restock
- Accepting multiple payment methods
- Integrating with guest reservation and online ordering systems
- Creating detailed sales and expense reports
- Eliminating human error in calculations
- Enabling a faster billing process for your staff and customers
- Simplifying office reporting and accounting
Typical Restaurant POS System Features
Common features of restaurant POS software include:
- Order entry
- Order tracking
- Inventory tracking
- Customer database management
- Marketing tools
- Sales reporting tools
Top Five Restaurant POS Systems
Buying a restaurant POS system is a big decision, but the right POS system can help you and your staff manage your establishment. Because there are so many restaurant POS systems on the market, it can be difficult to decide which one would be the best fit for your business.
To help you choose, we’ve ranked the five restaurant POS suppliers that we believe offer the best value for your money in 2020:
1. TouchBistro
TouchBistro is an iPad POS system designed by and for restaurant service staff. It aims to meet the unique needs of the industry and offers round-the-clock expert support via email and phone from restaurant owners, managers and servers. With TouchBistro you can handle staff and scheduling, floor plans and tables, manage inventory and process payments right from the iPad.
2. Cake
The Cake mobile POS system sports an intuitive touchscreen that lets you enter orders and accept faster payments. The Guest Manager app for iOS is an addon that lets you accept reservations online and also allows your staff members to make changes in real-time. It lets you better manage waitlists and connects the front of the house to the dining room to speed up seating. Cake offers 24/7 phone and email support.
3. Breadcrumb
Breadcrumb is as close to a perfect hospitality POS system as you’ll find. Setup and installation couldn’t be simpler, and there’s a surprisingly deep set of features to boot. There’s also a powerful analytics module that syncs with your mobile for real-time updates on the go. Customer support – once a weak point – now stands out.
4. Revel
The Revel iPad restaurant POS lets you track sales, manage employees and update your inventory in real time from one console. Using the Revel iPad POS, your staff can take orders and process sales anywhere in your restaurant. The system even functions as a self-serve terminal so your customers can check out right at their tables. Revel offers 24/7 phone and web support to help you with any issues you might have.
5. Epos Now
Epos Now caters to both hospitality and retail customers, but its restaurant POS system boasts a host of specialized features. Simple inventory management, straightforward accounting software integrations and a slick touchscreen display make their software a dream to use. 24/7 chat support and friendly customer care agents can solve virtually any issue.
▶ Read more: Top 10 Restaurant POS Systems Breakdown
How Much Does Restaurant POS Software Cost?
For legacy software, you can expect to pay anywhere from $600 to more than $1000 per station for the software. For modern cloud-based software, you can expect to pay around $59 to $300+ per station.
Some companies offer free restaurant POS software, although you’ll still have to buy or lease the hardware.
Here are the monthly prices for restaurant POS systems from our top five suppliers:
| The Costs of Restaurant POS System Software | ||
|---|---|---|
| Monthly Price | Includes | |
| TouchBistro | Solo plan: $69/month Dual plan: $129/month Team plan: $249/month Unlimited plan: $399/month | Supports one iPad Supports two iPads Supports up to five iPads Supports unlimited iPads |
| Cake | Starts at $69/mo 2-year subscription | Access to cloud capabilities, automatic updates |
| Breadcrumb | Starts at $65 per location | Four mobile Breadcrumb terminals |
| Revel | Revel iPad POS’s enterprise pricing information is only available upon request | iPads can be included upon request |
| Epos Now | Hardware starts from $1,799 Quotes for software are available upon request | Epos Now Pro-C15 terminal, receipt printer, cash drawer, software and installation |
Next Steps
Restaurant POS software can help you simplify all the essential elements of running a restaurant, from the back of the house to the front.
You’ve got several important considerations to keep in mind when deciding which system to get for your restaurant. Chief among them should be ease of use, customer support, and the ability to integrate a system with software your business already uses.
Of course, price should also factor into your decision. Request free quotes to make sure you get the possible the best deal.
