Best Hotel Management POS Systems – Canada

Thanks to our independent research, we can now reveal the best hotel management POS systems in Canada…

The right hotel POS system can help you run a tight ship and keep customers happy. But you already knew that. What you may not know is that picking the wrong system could be extremely damaging to your operations – but don’t worry, that’s where we come in.

From our research, we know that the best hotel management POS systems are designed by Hotelogix, EPOS Now, and Lightspeed.

If you’re short on time, you can head to our free quote comparison tool instead – you simply answer a few questions and we’ll then match you with the right POS system for your hotel.

The Top Three Hotel Management POS Systems

The best hotel management POS systems come with their own property management software (PMS), or are able to integrate with third party PMS.

With PMS, you have a system that addresses every single area of hotel management, as well as the sale of food and drink.

According to our research, the best hotel management POS systems are:

  • Best for large hotels – Hotelogix
  • Best for smaller hotels – EPOS Now
  • Best PMS integration – Lightspeed


Best for Large Hotels

The best hotel management POS system for large businesses, Hotelogix doesn’t rely on the integration of hotel-specific software, because it is hotel-specific software. This means you don’t need to worry about installing third party add-ons or spending money on apps.

Whether you own a B&B, a city hotel, or an entire resort, Hotelogix has the capabilities to let you run a large operation from its single dashboard.

Top Features

  • Fully integrated hotel PMS system
  • Manage your hotel from a single dashboard
  • Sync with all hotel departments
  • Links to hotel website for commission-free bookings


Best for Smaller Hotels

EPOS Now is already an established POS system for restaurants. But with the integration of PMS software, it’s become one of the best hotel POS systems available today.

From managing room bookings and housekeeping, to extracting sales reports across hotel restaurants and shops, the combination of EPOS Now will ensure your hotel is run with maximum insight and efficiency.

Top Features

  • Reception desk software
  • Web booking engine
  • Channel manager
  • Synchronizes sales data


Best for PMS Integration

Lightspeed is another POS provider that has taken the leap into the hotel management POS system sphere. Similarly to EPOS Now, it uses PMS integration to provide the hotel management section of its system.

Lightspeed is compatible with more PMS software packages than EPOS Now, with Oracle, StaynTouch, and Cloudbeds just three examples of its available PMS pairings.

Top Features

  • Pay total bill upon checkout
  • Mobile ordering
  • Set staff permissions
  • Range of PMS integrations

Next Steps

You now know the best POS systems for hotels. These systems can help your profits rise and your stress levels decrease, and we can help you find the right POS system today.

You can find get free quotes from the best hotel management POS systems by telling us what you need on our free comparison tool. We’ll then match you up with the POS system suppliers that best cater to your needs, who’ll offer free, non-obligation quotes for you to compare.

How We Test POS Systems for Businesses

We tested 16 market-leading POS systems to evaluate them in terms of functionality, usability, price, features, and more so we can make the most useful recommendations to Canadian businesses.

Our rigorous testing process means these products have been scored and rated in eight main categories of investigation and 45 subcategories – in fact, we covered 61 areas of investigation in total. We then gave each category score a ‘relevance weighting' to ensure the product's final score perfectly reflects the needs and requirements of Expert Market readers – and that's our product testing algorithm in a nutshell!

Our main testing categories for POS systems are:

Till: the core functionality of the POS system, which includes the processing of sales transactions. It involves features such as item scanning, item look-up, and price calculation.

Business Management: the features and tools provided by the POS system to support various aspects of running a business, such as employee management, shift scheduling, and customer management.

Stock Management: the POS system's capabilities to manage inventory and track stock levels, including inventory tracking, stock alerts and transfers, and purchase order management.

Business Development: the features and tools provided by the POS system to help businesses grow and improve their operations, e.g. customer relationship management, marketing integrations, and sales forecasting.

Usability: how easily and intuitively the POS system can be used by the staff, including the user interface design, navigation, ease of training, and overall user experience during setup.

Price: the cost associated with acquiring and using the POS system, such as the initial purchase cost, licensing fees, subscription plans, and any additional charges or ongoing costs.

Help and Support: the assistance and resources available to users when they encounter issues or need guidance while using the POS system including documentation, tutorials, or knowledge bases.

Features: the functionalities and capabilities provided by the POS product. This can include dedicated restaurant and retail functionality including KDS, loyalty management, and multi employee login.



What is POS hotel management?

This is the point of sale for your hotel. Combining software and hardware, it’s where you process transactions and take bookings when guests arrive. The best hotel POS systems can much more, though – they can help you send marketing emails to encourage repeat visitors, but also – thanks to various types of hardware – allow your customers to order meals at your restaurant and book spa appointments, all from one digital platform.

Which is Better: PMS or POS?

It’s less a matter of which is better, and more about how they can work together. POS/PMS integration will allow you to have all your guest and room information (handled by the PMS), and your booking and transactional information (handled by the POS), all in one singular system.

What does POS mean in hospitality?

In hospitality, POS refers to the point of sale in which your business handles transactions. It’s the combination of software and hardware (typically a tablet or touchscreen monitor) that takes payments, bookings, and restaurant orders, sending all the information to one singular platform. It’s like an all-in-one hospitality management system.

Written by:
Dan’s a Senior Writer at Expert Market, specialising in digital marketing, web design, and photocopiers, amongst other topics.
Reviewed by:
Ruairi uses his 3+ years of research experience to uncover insights which can help Expert Market provide the best business solutions for their users. He has done this by meeting with business owners to find out what is important to them and what challenges they face on a daily basis. Ruairi specialises in tools that can be used to grow your business and has done research for a wide range of categories on Expert Market, such as EPOS, Website Builders, and Merchant Accounts.