Written by Julia Watts Reviewed by James Macey Updated on 11 January 2019 Pros Excellent for service industries Smart work order scheduling system Best-in-field QuickBooks support Rich ecosystem of integrations Cons No mobile app support for instant messaging (yet) Who is Intuit?Intuit’s TurboTax is the software that almost manages to make filing end-of-year tax returns sound exciting. Mint is their personal finance app that promises to do what its name suggests – help you make a mint. And, of course, there’s QuickBooks, the time-saving accounting software used by more than a million small businesses.Of course, great branding says more about a company’s marketing team than it does about their products and services. And when it comes to choosing a field service management solution for your business, you should be laser-focused on the latter.So here’s the real question: does Intuit make payroll, personal finance and accounting more intuitive? We tested Intuit’s field service management solutions for ourselves to find out.Jump to: 01 | What are Intuit's Features and Benefits? 02 | How Can Intuit Help My Business? 03 | How Much Does Intuit Cost? 04 | What Other Field Service Management Software Could I Consider? 05 | Expert Verdict What are the Intuit Features and Benefits?✔ Work Order SchedulingIn an era of obnoxious banner ads and intrusive pop ups, we think there’s something to be said for a stripped back user experience. Intuit’s on the same wavelength. Drag-and-drop work order assignment means you can do away with manual data entry for good. Technician running late to a customer appointment? No problem. Just swap their name on the work dispatch board for someone else’s.✔ Route PlanningCustomer cancellations and traffic jams are common occurrences, but with the right field service software, they shouldn’t upset your operation.With Intuit route planning, you can spot shortcuts and send updated route information to your field service techs in real time. Your drivers get directions straight to the service address via the mobile app.✔ Employee Time Logging (add on)Payroll management shouldn’t induce panic, and with Intuit, it won’t. This clever module captures your staff’s hours directly from their mobile phones, cutting the time you spend processing time sheets at the end of the month.The software calculates paychecks and tax contributions for you, and with seamless QuickBooks integration, you’ll be on the money every time.✔ Preventative Maintenance (add on)Nothing sours relationships quicker than losing track of ongoing contractual obligations towards your customers.Intuit’s preventative maintenance features help you manage these arrangements with ease. The system alerts you to upcoming appointments so you can assign the right resources for the job.The result is a fleet management workflow that runs more smoothly than ever. You’re guaranteed to keep your customers happy and your liabilities low.✔ Mobile SupportIntuit provides free iOS and Android apps which, frankly, are a godsend. From the home screen, you can see each technician’s daily assignments, job status, and complete job details. Techs can also invoice and accept payments through the app, so you can bill customers and get paid faster.That said, neither app works without an active subscription to the parent software. There’s also no in-app instant messaging, though Intuit may add this feature in a later update. Top stuff.✔ QuickBooks IntegrationsUnless you still prepare your financial statements on parchment, you’ll at the very least have heard of Intuit’s flagship bookkeeping software. What you might not know is that Intuit’s field service suite integrates seamlessly with QuickBooks.Intuit Field Service Management for QuickBooks features include:Contract management – say goodbye to end-of-the-month payroll stressMerchant services support – smooth payment processingAdvanced inventory management – stay on top of stock levels and equipment locations How Can Intuit Help My Business?As you might imagine from the impressive array of features, Intuit field service management software stands out for several reasons. Here are the three biggest benefits for small businesses.Improve First-Time Fix RatesWith instant access to customer, inventory, and personnel information in one place, technicians can get the job right the first time.Eliminate Paperwork HasslesSay goodbye to paperwork errors, duplication, and lost paperwork. Your field technicians can capture customer signatures and photos in the field.Boost EfficiencyWith better tracking comes better routing and improved accountability. On-site payment processing through QuickBooks merchant services integration reduces the time it takes to get paid for work that’s already been completed.Who Can Intuit Help?Intuit focuses on serving traditional service businesses. If your outfit does any of the following, you should definitely consider their field service management solutions:Electrical repair workPlumbingHeating, ventilation and air conditioning (HVAC)On-site repair workPool maintenanceAppliance repair work (garage doors, sprinklers, etc)Medical equipment maintenanceAlarm and security installationsOn the other hand, industries for which Intuit is less suited include:Non-profit workRetailProperty managementUtilitiesIf your business requires fleet management in tandem with field service management, you should look into companies like Verizon that offer both. How Much Does Intuit Cost?Pricing for Intuit software is on a per user / per month basis. Active QuickBooks Enterprise Full Service Plan users receive a $35 per month discount on their overall Intuit Field Service Management subscription. The number of users for the time card and preventative maintenance add-on modules will be the same as the number of users on the core service. So, if your business has 25 users, the add-on pricing will apply to all 25 of those users.Check out pricing plan information for the core software and add-ons below:Intuit Field Services Pricing Plans Other Field Service Management Software ProvidersEager to learn how Intuit stacks up against the competition?We’ve reviewed three top field service software companies to help you choose the right fit for our business. And, if you still can’t decide, you can request field service software quotes by completing a short form.Verizon Connect Since Verizon acquired Fleetmatics and Telogis in March 2018, you’ll find their field service solutions rebranded under the name Verizon Connect. The acquisitions mean better software integrations than ever, and more control over field service workflows.Deployment: Cloud, SaaS, WebStarting Price: Not provided by vendor mHelpDesk mHelpDesk makes it easy to manage techs, bill clients, book jobs, and get paid – all from your smartphone. Savvy teams will love that you can even add photos and time tracking details to work orders in real time.Deployment: Cloud, SaaS, Web, Mobile – Android Native, Mobile – iOS NativeStarting Price: $99.00/month Service Fusion With Service Fusion, estimating and scheduling is fast and easy. So are invoicing and payment collection, which technicians can do in the field via credit card. The best part is the robust backend reporting, which includes revenue, sales history, and commission reports.Deployment: Cloud, SaaS, Web, Mobile – Android Native, Mobile – iOS NativeStarting Price: $99.00/month Expert VerdictWe could sing Intuit’s praises all day, but the bottom line is that we highly recommend their field service software solutions. If you’re looking at field service software as a way of controlling expenses, Intuit field service management software is a great buy.Field service management pricing may appear complex, but it’s really in your interest to receive a tailored quote so that you never pay for more than you need. Expert Market can do the hard work for you and compare field service software providers that match your needs. Just complete our quick quotes-finding form to request more info. Written by: Julia Watts Software Expert Specialising in business software, Julia writes jargon-busting guides about VoIP, fleet management, dash cams, fuel cards, and more. Having spent almost a decade writing for entrepreneurs and reviewing business solutions, she loves helping exciting ventures – big or small – to flourish. Reviewed by: James Macey Senior Business Software Researcher James thinks all businesses can improve if they use the right technology. At Expert Market, he utilises his 4+ years experience as a researcher to offer specialised advice on a wide range of categories from CRM to Fleet Management.