Written by Sabrina Dougall Updated on 19 July 2022 On this page The best ecommerce platforms for small businesses Wix: Best overall Squarespace: Best for design Square Online: Best value for money Shopify: Best for sales-specific features BigCommerce: Best for multi-channel selling GoDaddy: Best for speedy setup Expert verdict Expand Our site is reader-supported – by clicking our links, we can match you with a potential supplier, and we may earn a small commission for this referral. The overall winner in our research is Wix. It's user-friendly and offers strong SEO features, along with improved sales tools.Recently, we tested the best ecommerce platforms for small businesses, examining how they've improved or dropped off since we last reviewed them.We looked at the factors that matter most to small business, such as value for money, SEO (search engine optimisation) functionalities, marketing tools, ease of use, and sales features. We also asked everyday users to try the platforms, too.Below, you’ll find our comparison table followed by individual reviews for each platform. Swipe right to see more 0 out of 0 backward forward Wix Squarespace Square Online Shopify BigCommerce GoDaddy Score 4.7 Score 4.6 Score 4.5 Score 4.1 Score 4.0 Score 3.9 Best For Marketing features Best For Combining design with impressive sales features Best For Value for money (option to sell for free) Best For Sales-specific features Best For Multichannel selling Best For Quickest to use Price Range A$32-$58 per month (incl GST) Price Range A$27.50–$57.20/month (incl GST)10% off with code EM10 Price Range A$0–A$85 Price Range $8-$3,000+/month (incl GST) Price Range $43–$435/month Price Range A$36 Key Features Plentiful design toolsLots of features for your moneyStrong social media integrationLimited automated sales taxNo transaction fees Key Features Highly detailed templatesUnlimited storage spacePlentiful marketing toolsImproved ease of useAllows for members area and subscriptions Key Features Key Features Self-hosts its sitesWide multichannel integrationStock-monitoringAdvanced specialist customer support Key Features Focused at larger businessesIntegrates with marketplaces like Amazon and eBayProvides SEO guidancesMore in-built tools than most competitors Key Features Free trial Free trial Free trial Free trial Free trial Free trial Try Wix Try Squarespace Try Square Try Shopify Try BigCommerce Try GoDaddy Wix (4.7/5) Best overall Shooting up from 4.3/5 to 4.7/5 in our most recent research, Wix is today's winner. Since our first round of testing , Wix now lets you sell via Instagram and Facebook, and use drop shopping services.It's also the best ecommerce platform for small businesses looking to appear higher on the search engine results pages, getting you higher visitor traffic and more sales, thanks to its SEO Wizard tool providing step-by-step tutorials and helping you track your site’s SEO success with regular performance updates.There are 71 ecommerce-specific templates available, with in-built capabilities such as checkout buttons and industry-specific features. It's no wonder Wix scored the highest in our ‘website features‘ category, with 4.6/5.Syncing your physical inventory with your online store is far easier on other platforms, and you might find the sheer creative freedom Wix offers to be overwhelming at first, however, Wix is our overall winner for a reason – it's powerful, great for SEO, and simple to use. Pros Brilliant SEO features to help your small business grow Lots of creative freedom to help you design the exact storefront you want You can add product videos to help improve the buying experience There's no need to look beyond Wix for ecommerce features to help your small business grow Cons The amount of creative freedom can make it hard to adhere to ecommerce best practices You can’t switch templates after publishing your site Editor page can seem clustered and overwhelming at times Wix pricingWix offers a 14-day free trial period on its premium plans, of which there are three ecommerce-specific options. Check out our in-depth Wix pricing guide or take a look at the table below for a quick overview: Swipe right to see more 0 out of 0 backward forward Business Basic Business Unlimited Business VIP Price (Paying Annually) Incl GST $32 per month Price (Paying Annually) Incl GST $44 per month Price (Paying Annually) Incl GST $58 per month Best For Starting a small online store Best For Selling internationally or subscriptions Best For High volume selling online or large-scale dropshipping Key Features List unlimited productsTake online payments20GB storage5hrs videoFacebook and Instagram salesAbandoned cart emails Key Features 35GB storageSell subscriptionsPrices in local currenciesPrint shipping labelsAutomated sales tax for 100 transactions/month10hrs video Key Features 50GB storageCustomised data reportsRewards for loyaltyUnlimited dropshipping (via Modalyst)Unlimited video hoursPriority support Transaction Fees 0% Transaction Fees 0% Transaction Fees 0% Sell without transaction fees thanks to Wix Go to Wix Wix is our top choice for small businesses looking to get online Try Wix Free Squarespace (4.6/5) Best for combining design with sales features What impressed us most in our second round of testing was Squarespace's improvements on user experience, shooting up from a 3.4/5 to a 4.2/5 ease of use score. It's now the easiest platform to build an online store with.With its sleek, ready-made templates to help your products stand out, you really don’t need to spend hours making a beautiful Squarespace store.Squarespace is also great value for money, supporting the sales of physical, digital, and service-based products, and the ability to sell through Instagram on its affordable price plans.However, it only supports two payment processors (compared to Shopify’s 100+ integrations) – which might restrict your options. Pros Excellent sales for features for a ‘non-ecommerce specific’ website builder Best-designed templates of any platform we tested Excellent value for money Cons Limited stock monitoring capabilities Supports just two payment processors (Stripe and PayPal) Could offer more ecommerce-specific templates Squarespace pricingSquarespace offers a 14-day free trial when you sign up to one of its ecommerce plans.Plus, you can save 10% on your subscription by using code EM10 at checkout. Swipe right to see more 0 out of 0 backward forward Business Basic Commerce Advanced Commerce Price (Paying Annually) Incl GST A$27.50/month Price (Paying Annually) Incl GST A$37.40/month Price (Paying Annually) Incl GST A$57.20/month Best For New entrepreneurs and small business owners Best For SMBs looking to sell online Best For Medium-sized ecommerce businesses Key Features Sell unlimited number of productsFree Google account for one yearGoogle Ads extra creditSell gift cards Key Features Product waitlistsSell on InstagramEcommerce analyticsProduct reviewsDisplay stock levels Key Features Abandoned cart recoverySell subscriptionsCommerce APIsAdvanced shipping features (including a real-time cost calculator) Transaction Fees 3% Transaction Fees 0% Transaction Fees 0% Try the best platform for digital product sales today Try Squarespace Squarespace has the design tools to help your business stand out online Try Squarespace Free Square Online (4.5/5) Square Online is one of the very best ecommerce platforms for small businesses. It has all the essential features on its free plan – including multi-channel selling – making it one of the best free ecommerce platforms, too.The ability to sell for free is a big draw. Instead, you pay 1.9% per transaction, which is relatively high compared to the competition in truth. It's still the best value for money platform we tested, scoring 4.6/5 in that category.It does only support one payment processor on its cheapest plans (Square POS), while BigCommerce and Shopify support over 100. You’ll also likely find the design options to be quite restrictive. Overall, Square Online is a no frills approach to selling online. It covers the basics very well, but doesn't go much further than that. Pros The best value for money platform we tested Offers multi-channel selling on its free plan Excellent in-built dashboard providing insights on sales and customer behaviour Cons Lack of prompts or tips to help you get started (unlike Wix) Expensive transaction fees when you don’t use Square’s payment processor Not the most logical of layouts, using some jargon in the backend Square Online pricingSquare has four price plans to choose from: Swipe right to see more 0 out of 0 backward forward Free Professional Performance Premium Best For Starting your first online store Best For Establishing your SMB Best For Growing your SMB Best For Scaling up your business Key Features Sell unlimited productsInstagram and Pinterest integration2.2% transaction fees Key Features Custom font uploadsPassword-protected pagesFree custom domain for one year2.2% transaction fees Key Features Customer reviews on your siteAbandoned cart recoveryAccept PayPal2.2% transaction fees Key Features Advanced ecommerce analyticsReal-time shipping1.9% transaction fees Try Square Try Square Try Square Try Square Square is the best value for money platform for small businesses Try Square Free Shopify (4.1/5) Best for sales-specific features Shopify is one of the most comprehensive ecommerce platforms on the market, offering the most amount of sales features of any platform we tested, including access to 1,200+ apps. So, why doesn’t it get full marks?In truth, Shopify is better suited to larger online stores with more complex inventories – it's a powerful solution that might be overkill or too expensive for most small stores, with price plans starting from A$7 per month. It also enforces transaction fees if you don’t use Shopify Payments – two things which may hinder the growth of your small business.However, Shopify's backend is really easy to navigate, outperforming the other platforms such as Woocommerce (as discussed in-depth in our comparison between the two), in our customer score category, with 4.8/5. Pros Excellent multi-channel integration (sell across all the big social media channels, and Amazon, eBay, Buzzfeed, and more) Offers largest choice of sales-specific features of any platform we tested Despite fewer in-built features, you can choose from 1,200+ apps to enable your store to do almost anything Cons Shopify imposes transaction fees if you don’t use its own payment processor (unlike BigCommerce, which charges zero fees) You’ll need to reformat your whole website if you decide to switch templates Cost of installing apps can quickly add up Design is far less intuitive than on Wix and Squarespace Shopify pricingShopify offers a 14-day free trial period, so you can test its sales tools and build your entire online store before spending a penny. If you’re happy with Shopify after that period, you’ll then need to upgrade to one of Shopify's price plans: Swipe right to see more 0 out of 0 backward forward Starter Basic Shopify Advanced Plus Price (Paying Annually) Incl GST $8/month Price (Paying Annually) Incl GST $48/month Price (Paying Annually) Incl GST $131/month Price (Paying Annually) Incl GST $496/month Price (Paying Annually) Incl GST From $3,000/month Best For Adding a buy button to your existing website or social media Best For Starting a small online store Best For Growing your business Best For Larger online stores Best For High volume merchants, large businesses Key Features Get “shoppable links” (URLs) to sell your products on social media and moreProduct pagesBasic order management Key Features Create an online shopUnlimited products24/7 supportOnline credit card rate: 1.75% + 30¢Sell in 33 currencies Key Features Abandoned cart recovery emailsFive staff accountsOnline credit card rate: 1.6% + 30¢Shipping discounts Key Features Third-party calculated shipping rates15 staff accountsOnline credit card rate: 1.4% + 30¢Custom international pricing Key Features 99.99% uptimeBuilt-in AR, video, 3D media on product pagesAutomation for complex processesFaster checkout Ready to take your online business to the next level? Shopify is best for scaling your brand Try Shopify Shopify's sales-specific tools are unrivalled by any platform we tested Try Shopify Free BigCommerce (4.0/5) Best for multi-channel selling At no extra cost, BigCommerce allows you to sell your products via Facebook, Instagram, Amazon, eBay, Google Shopping, and Pinterest. It's also perfect for online clothing stores thanks to its industry-leading inventory management features.BigCommerce also provides useful SEO prompts when you add products, and imposes zero transaction fees (unlike Shopify).However, as a small business owner juggling different tasks, you might find BigCommerce time-consuming and tricky to use, especially compared to the user-friendly platforms Wix and Squarespace. We actually rate BigCommerce as one of the top platforms for large companies instead. Pros The only platform that allows you to send transactional emails No extra transaction fees, unlike Shopify Superb multi-channel integration with social media platforms and online marketplaces Cons Our research participants said the interface was slightly challenging to navigate The only platform we tested that doesn’t provide a mobile app Relatively restrictive design control, especially compared to Wix or Squarespace Geared towards large online stores BigCommerce pricingBigCommerce offers a 15-day free trial period, after which you’ll need to sign up to one of its three core plans: Swipe right to see more 0 out of 0 backward forward Standard Plus Pro Best For Starting a small or medium-sized online store Best For Growing your online store Best For Scaling your business to new heights Key Features Sell an unlimited number of productsMultichannel sellingCoupon creationReporting toolsAccept 100+ currenciesReceive real-time shipping quotes Key Features Abandoned cart recovery emailsCustomer loyalty programmesStore credit card payment detailsNo transaction fees Key Features Product filters for sizes and coloursDedicated SSL securityGoogle reviewsNo transaction fees Try now Try now Try now BigCommerce's multi-channel integrations can help your small business reach new audiences Try BigCommerce Free GoDaddy (3.9/5) Best for speedy setup Running a small business is hard work. You might be struggling for time, or lacking the creative inspiration required to build an online store from scratch – which is where GoDaddy comes in.It uses an ADI (artificial design intelligence) approach – first asking you a few questions, then generating a new website within minutes, with a new layout and proposed images. Simply put, GoDaddy is easily the best ecommerce platform for small businesses who are extremely tight on time.That said, GoDaddy’s website features lack the quality to help your website stand out online (in stark contrast to Squarespace), and you won't be able to sell digital products. Pros Fastest and easiest-to-use platform we tested thanks to its ADI function Allows you to create up to five backup copies of your website to give you peace of mind when making changes to your site No surprise fees, just the set price plan and the usual credit card processor fees Cons Very limited creative control due to the ADI function creating the site for you Features lack depth and quality compared to every other platform we tested Doesn’t support the sale of digital products GoDaddy pricingGoDaddy offers a generous one-month free trial period and one ecommerce-specific price plan: GoDaddy can build your ecommerce store for you within a few minutes Try GoDaddy Free Expert verdictBuilding on our extensive period of research and hands-on testing, we’ve selected and reviewed the best ecommerce platforms for small businesses. Having read our review, you’re now ready to choose your platform – great news!Here’s a quick roundup of our top three…Wix came out on top thanks to its strong SEO features, improved sales features, and creative freedom.Squarespace is the better option if you want to build a beautiful online store that outshines the competition, offering industry-leading design tools and templates.Square Online is the best value for money option, combining ease-of-use with the option of a totally free plan – a killer combo for small businesses.Of course, we know that not everyone will find their perfect solution in one of these top three platforms. In that case, you should also check out Shopify for its sales-specific tools, BigCommerce for its multi–channel selling, and GoDaddy for its speedy setup features.Whichever platform you’ve chosen, though, we wish you and your business the best of luck for the future! Sabrina Dougall Writer Sabrina writes about tech for business as well as consumer software. She covers topics ranging from digital marketing to ecommerce fulfilment, security systems, franking machines, and more. Having run her own successful small business, Sabrina knows first-hand how much there is to keep on top of. Writing with your company’s needs in mind, she distils truly useful product information (without the sales pitch).