Written by Sabrina Dougall Reviewed by Robyn Summers-Emler Updated on 10 August 2023 On this page Wix vs Shopify: Head to head Wix vs Shopify: Pricing Wix: Who, What, Why? Shopify: Who, What, Why? Expert Verdict Crucial Questions Expand Our site is reader-supported – by clicking our links, we can match you with a potential supplier, and we may earn a small commission for this referral. Wix vs Shopify: which ecommerce platform is better for your online business? Truth be told, Wix is better for small scale businesses and Shopify is best if you want to scale up your medium to large businesses.We've conducted in-depth testing of Wix vs Shopify. This means we score each one out of five on: sales features, website features, value for money, help and support, and a customer delight score (relating to UX and brand recognition).We found that Shopify has much better sales-specific features, scoring 4.7/5, compared to just 3.9/5 for Wix. That was the biggest differentiator – but read on to find out the other ways you can sell better with Shopify over Wix. We've Rated Wix Best for Small Businesses and Shopify Best for Large Businesses What's Your Expected Turnover This Year? Less than $50,000 More than $50,000 Answer and Try Our Recommended Ecommerce Platform TodayWix vs Shopify: A Quick Comparison Swipe right to see more 0 out of 0 backward forward Wix Shopify Score 4.9 Score 4.7 Best For Creating a good-looking website with excellent sales features Best For Advanced sales features Price Range Incl GST A$15-$179/month (incl GST)A$13.50-$161.10/month with code “GET10!” Price Range Incl GST A$7-$2,000+/month (incl GST)First three months $1/mo Transaction fees 0% Transaction fees 5%-0.15% Key Features Around 900 design templatesLoads of website functionsSell on Facebook, eBay, Amazon, and moreTools to boost search engine visibility Key Features Website design toolsSell products or servicesOrder trackingInventory managementSelf-hosts its sitesShipping discounts Members area? Members area? Unlimited storage space? Unlimited storage space? Free trial Free trial Try Wix Try Shopify A note on pricing Wix advertises its prices with GST already included but Shopify doesn't, so we've calculated it and added it on top for Shopify (after converting from USD). Wix vs Shopify: Head-to-HeadOur unique research scores (out of five) are calculated from dozens of individual questions about each ecommerce platform. Here's a summary of which one came out on top in each of the main categories:WixShopifyWinner?Sales Features3.94.7Shopify: Wider multichannel integration Website Features4.54.2Wix: Better forms, calendar and bookingsValue for Money4.23.0Wix: More features for your moneyHelp and Support4.34.4Shopify: Advanced specialist supportCustomer Score4.24.8Shopify: More widely used than WixNow, these platforms are pretty evenly matched, so it's clear we've got some more digging to do.Shopify has better fraud detection, much wider multichannel integration, slightly more payment options (17 vs 11) and better stock monitoring than Wix. These are essential features for scaling an ecommerce business, particularly one that's growing in complexity as well as size. These are the main reasons we ranked Shopify higher than Wix, but there are a range of other factors that fed into this.Web shop software can be a little tricky to get to grips with and, even if you're highly skilled, things can still go wrong. For that reason, it's important to consider the level of customer care you can expect from your ecommerce platform provider. When it comes to help for customers, Shopify fares better than Wix because it has advanced specialist support available.Shopify may be the better platform, but can it fit within the budget of your business? To help you answer that question, let's look into the Wix vs Shopify pricing plans. Since Our Last Update Shopify has introduced the following features:Sidekick: an AI tool to help you with repetitive tasks, research, and more. This tool can write product descriptions, create and add discounts, and generate reports.Bundles: the Shopify Bundles app allows you to create customised bundles for your customers.Subscriptions: this app gives you the ability to create subscriptions that your customers can purchase and pause or skip orders if needed.Shopify Email: the email marketing app has had an overhaul and can be used to create and automate marketing campaigns. It offers tons of templates that only need to be slightly edited to suit your brands' offerings.Wix has added the following:AI site generator: this feature is coming soon but promises to create a unique website based on your prompts. It uses ChatGBT to generate the text and Wix's AI tool creates the website design and images. These aren't based on templates, instead, each website is said to be a unique tailored site based on the user's needs. Wix vs Shopify: PricingBoth Wix and Shopify offer a free trial but no free ecommerce plan. However, Wix is much better value for money overall because you get way more features for your monthly subscription fee compared with Shopify.That said, it's still worth looking into price plans so that you know exactly what you're getting: Swipe right to see more 0 out of 0 backward forward Price (Paying Annually) $32 per month Price (Paying Annually) $44 per month Price (Paying Annually) $58 per month Best For Starting a small online store Best For Selling internationally or subscriptions Best For High-volume selling online Key Features 2GB storage30 minutes videoRemove Wix watermarkFree domain for 1 yearLight marketing suite Key Features 50GB storageAbandoned cart emailsSell on social channels5hrs videoProfessional logo Key Features 50GB storageCustomised data reportsRewards for loyaltyUnlimited dropshipping (via Modalyst)Unlimited video hoursPriority support Transaction Fees 0% Transaction Fees 0% Transaction Fees 0% Sell without transaction fees thanks to Wix Go to Wix Swipe right to see more 0 out of 0 backward forward Price (Paying Annually) $7/month Price (Paying Annually) $42/month Price (Paying Annually) A$114/month Price (Paying Annually) A$433/month Price (Paying Annually) From $3,000/month Best For Adding a buy button to your existing website or social media Best For Starting a small online store Best For Growing your business Best For Larger online stores Best For High volume merchants, large businesses Key Features Get “shoppable links” (URLs)Product pagesBasic order managementOnline credit card rate: 5% + 30¢ Key Features Create an online shopUnlimited products24/7 supportOnline credit card rate: 1.75% + 30¢Sell in 33 currencies Key Features Abandoned cart recovery emailsFive staff accountsOnline credit card rate: 1.6% + 30¢Shipping discounts Key Features Third-party calculated shipping rates15 staff accountsOnline credit card rate: 1.4% + 30¢Custom international pricing Key Features 99.99% uptimeBuilt-in AR, video, 3D media on product pagesAutomation for complex processesFaster checkout Transaction Fees 5% Transaction Fees 2% Transaction Fees 1% Transaction Fees 0.5% Transaction Fees 0.15% Let's get you selling online with a beautiful new website Go to Shopify If you're running a large business, it may seem like Wix is better value for money because it's so much cheaper than Shopify. However, we don't recommend Wix ecommerce for larger businesses because Shopify is better set up to handle complex operations. By the time you're integrating inventory management systems, such as asset tracking software, you should choose a highly-powered platform, such as Shopify, over Wix. A word on transaction fees Wix charges no transaction fees at all, whereas Shopify charges varying rates depending on the subscription plan you choose. Remember, you'll still have to pay third-party payment processing fees – no matter which provider you choose. Wix Web Shops: Who, What, Why?Wix Quick SummaryWhat: Drag-and-drop web builder with a reliable ecommerce platformWho: Small business leaders and entrepreneurs starting an online businessWhy: Affordable subscription with no transaction feesWhen it comes to website features, Wix scores much higher on functionality than Shopify because of its superior features around forms, calendar, bookings and social media integration. In our research, Wix scores 28/30 for website functionality, compared with Shopify's 19/30. This goes to show that event planners, music festival and concert managers are better off with Wix over Shopify, for instance.One drawback, though, is Wix's minimal storage space compared with Shopify's. So, if you are running in-person events, such as conferences, special ceremonies and festivals, don't expect to show off loads of video content on your Wix website. It's also worth noting that both Shopify and Wix score almost exactly the same in site speed tests, though. So, no matter the amount of multimedia content you expect to host online, it's an even match between Shopify or Wix when weighing up which platform can run it faster.Wix has better website features than Shopify, including more detailed form input settings.How about discounted rates? If you're a student, educational facility, or non-profit organisation, then you can take advantage of some extra money off Wix's ecommerce plans. As always, it's a case of planning ahead and paying for a longer subscription plan to get the best savings.We've done some digging and found a -70% discount for non-profits on a two-year subscription to the Wix Business Unlimited plan. You could pay third-party services to access this discount deal. However, we recommend you approach Wix directly and simply ask for it.There's also 50% off annual subscription fees for students through Student Beans. And don't forget the free Wix Education platform for those teaching web development in classrooms. Wix Is Our Top-Rated Ecommerce Platform For Website Features Try Wix now NGOs, teachers and students can take advantage of Wix's discounts and dedicated website templates.Despite its easy-to-edit website features, Wix is a less popular website builder than Shopify among web store owners. We measured this in a couple of ways, including keyword research, which found around 56% greater search volume for Shopify over Wix. Using the statistics website, BuiltWith, we discovered a greater number of websites are made with Shopify over Wix, too. In a “Likely to recommend” questionnaire we conducted, Shopify scores 19/25 while Wix scores 17.5/25.If you're anything like us, you want to know that other professionals in your niche use and approve of the products you're interested in. There must be good reasons business owners choose Shopify more often than Wix. Let's look at some of those in detail now: ▶ Read more: Wix Review: Worthy of Winning Best Website Builder? Shopify Online Shops: Who, What, Why?Shopify quick summaryWhat: Website builder with powerful ecommerce functionsWho: Medium and larger businesses which are scaling upWhy: Strong sales features with good multichannel integrationsWhile Wix has great sales features, Shopify's are even better. Shopify has a highly customisable check-out page, including the options to amend image backgrounds and logos, or adapt the colour scheme. This fine attention to detail ensures you can personalise the checkout experience to target your ideal customer, just the way you need to.We reckon this gives you a better chance at closing sales in that tricky, final purchase phase. A scary 70% of customers abandon their shopping carts before making payment, so you'll need to make all the persuasive tweaks possible to secure those sales. Therefore, it pays to choose an ecommerce platform, like Shopify, that'll support your ability to do so.Shopify has granular checkout customisation options, such as customer marketing consent, and options to add your own tracking scripts.Our users found Shopify a little tricky to use at first, but were able to understand it well enough after a while. “It’s the inverse of Wix, where the inventory stuff is really good, but the design is more difficult to do,” noted one test user. Our research also found that design tools are somewhat restrictive when compared with Wix, and a little less intuitive.The trouble you may face using Shopify as a beginner means the platform is best suited to serious medium to large business operations. So, if you're selling handmade bracelets, feel free to use a less complicated program than Shopify. More Of Our Users Would Recommend Shopify Compared To Wix Try Shopify now Yet the strength of Shopify's apps and multichannel integrations make it well worth the effort. With close to 8,000 apps, Shopify has enough plug-ins to let you achieve just about anything with your online shop. You should be aware, however, that Shopify has fewer built-in features than Wix. For example, you'll need an app to sell digital products or have customer wishlists through Shopify, which you don't with Wix.As 40% of Shopify's apps are paid-only (and its monthly subscription fees are higher), your monthly costs will definitely be higher than if you were using Wix.These are Shopify's most downloaded apps.Uniquely, Shopify has better environmental policies than most other ecommerce platforms on the market. Shopify’s Sustainability Fund spends at least $5 million annually on the most promising, impactful technologies and solutions to fight climate change globally. So if your company, startup, or NGO is centred on green values, then Shopify is the way to go. And The Winner Is... When it comes to Wix vs Shopify, you've got to choose what's right for your specific business. Perhaps, most importantly of all, select which ecommerce platform will multiply your funds rather than drain them.When making your final decision, be aware that Shopify is really set up for larger, complex online enterprises. Shopify has great scaling capability because its inventory management features simply outweigh those of Wix.On the other hand, Wix is far more user-friendly for small business entrepreneurs who are less tech-savvy. A major bonus is Wix charges zero transaction fees, and offers relatively low subscription fees when compared with Shopify. We've Been Recommending the Best Ecommerce Platforms for Over 10 Years Do You Need Lots Of Video Storage Space On Your Web Shop? Yes No Choose an answer to head straight to Shopify or Wix today Crucial Questions Is it better to use Wix or Shopify? If you have a complex inventory setup, or you're looking to scale up a medium-sized business, it's better to use Shopify than Wix. Our research finds that Shopify has much stronger sales features compared with Wix. Specifically, Shopify has wider multichannel integration, better stock monitoring, and a highly customisable checkout page when compared with Wix.On the other hand, if you're not terribly tech-savvy, and only need a straightforward web shop for your small business, Wix is better for you than Shopify. If you're running a restaurant, selling jewellery, or offering online training courses, take note of Wix. Our in-depth comparative testing finds Wix is the best all-round ecommerce platform on the market. Can I use Wix Payments in Australia? Unlike other countries, you cannot use Wix Payments in Australia. Unfortunately, this means Australian merchants can't accept Apple Pay or benefit from lower payment processing fees. Wix Payments has a comprehensive dashboard that lets sellers see all their payment activity at once. Hopefully it will be available in Australia soon, though the company has not announced specific plans.However, Wix allows Australian merchants to connect with 11 other payment processors: Afterpay, Stripe, Braintree, eWay, Fat Zebra, Klarna, Laybuy, Oceanpayment, PayPal, Stripe, and Triple A Crypto Payment. How much does Wix take per sale? Wix takes no sales commission in the form of transaction fees, however, you'll have to pay 2.5% commission on ticket sales. Wix is widely known as one of the few ecommerce platforms to charge no transaction fees. This is a major benefit to small scale entrepreneurs looking to get their business off the ground.Wix's lack of transaction fees also benefits dropshipping merchants who face narrow margins. BigCommerce, Volusion, BigCartel and Shift4Shop also charge no transaction fees, however, these ecommerce platforms all scored much lower than Wix in our category testing. Written by: Sabrina Dougall Web Marketing Expert Sabrina is a business journalist whose career began in news reporting. She has a master's in Investigative Journalism from City University London, and her work has appeared in The Times, The Daily Express, Money Saving Expert, Camden New Journal, Global Trade Review, and Computer Business Review. She specializes in writing about SEO (search engine optimization). Having run her own small business, Sabrina knows first-hand how critical digital marketing is to building a client base and local reputation. Reviewed by: Robyn Summers-Emler Digital Growth Editor Robyn started working on Expert Market in 2021 as a specialist in business websites and digital marketing. As the Grow Online Editor, she ideates, commissions and optimizes content on Expert Market that helps businesses thrive in online spaces and maximize their ecommerce potential. Covering everything from choosing a website builder to scaling a social media marketing strategy - Robyn uses her expertise to help startups, SMBs, and larger businesses realize digital growth in an increasingly competitive landscape.