The 5 Best Retail POS Systems in Australia

Retail POS system

Which retail POS system would suit your business best? Read on to find out…


The latest retail POS systems do more than just take payments. They can help you manage staff hours, send marketing emails to encourage repeat purchases, and create detailed sales reports. In short, these systems can streamline the way you work.

The thing is, there are so many retail POS systems on the market. How do you know which is right for your business?

Well, we’ve got the solution. We’ve used our 10+ years of experience researching and comparing POS systems to whittle down the best retail POS systems in Australia to just five options, and we’ll review their pricing and benefits in this article.

Check out our table below for a quick snapshot of what’s coming up…

The Best Retail POS Systems: An Overview

POS systemBest forStarting price
Lightspeed RetailBest overallAUD $100/month
SquarePop-up storesAUD $0/month
HikeShops with an online presenceAUD $79/month
QuetzalFootwear and fashion storesUSD $75/month
Epos NowConvenience storesAUD $49/month

Ready to get your new retail POS system? We can put you in touch with trusted POS companies that best suit your exact requirements. All you need to do is use our free comparison tool and tell us what you need (it only takes a minute).

You’ll then hear from suitable POS companies who’ll offer more information on how their systems can help your retail business, along with no-obligation quotes for you to compare. Our service is quick, easy, and totally free.

If you’d like to know more about the retail POS systems that we mentioned above, then read on for individual reviews and comparisons.


1. Lightspeed Retail

Best overall retail POS system

We rated Lightspeed as the number one retail POS system because it ticks all the boxes, and then some.

Our favourite feature is the Google local inventory ads tool, which lets you sync your inventory with your Google Ads campaign. This allows nearby Google users searching for your type of products to find your store at the top of the results page – and it’s all managed from the Lightspeed software.

Aside from that, you can also offer gift cards, design marketing emails with the built-in drag-and-drop builder, and provide contactless payment.

Lightspeed Retail isn’t the cheapest option out there, but you certainly get bang for your buck, making it one of the top POS systems in Australia.

Pros

  • Australia’s leading retail POS system
  • 24/7 customer support
  • Superb range of features to help you gain and retain customers

Cons

  • The most expensive software on this list
  • Detailed analytics reports only available on the most expensive price plan

Lightspeed’s pricing

Each Lightspeed plan comes with a single cash register, but you’ll need to pay an extra $45 per month for any additional registers.

PlanCostWhat you’ll get

Basic

AUD $100/month

Retail POS

Starter

AUD $130/month

Retail POS

Connect your accounting software

Standard (most popular)

AUD $170/month

Retail POS

Connect your accounting software

Ecommerce synchronisation

Pro

AUD $230/month

Retail POS

Connect your accounting software

Ecommerce synchronisation

Analytics


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2. Square

Best for pop-up stores

Square’s the best retail POS system for pop-up stores because it’s so quick and easy to set up, with a handy smartphone-connected card reader that you can use anywhere. In fact, we found it to be one of the best overall in Australia. Also, Square’s reader is so intuitive and practical, it’s one of the best EFTPOS machines we’ve tested.

It’s not as sophisticated as Lightspeed, and takes a relatively high 2.2% of every non-card transaction, but it’s more than suitable for small or pop-up retailers. Oh, and the software is totally free, which is an unrivalled plus.

Square can also be used in the hospitality industry, making it a great restaurant point of sale system, as well as smaller, mobile businesses like food trucks or market stalls.

Pros

  • Software is free to install
  • Wide range of app integrations available
  • Quick and easy to set up, ideal for pop-up stores on-the-go

Cons

  • Software isn’t as sophisticated as Lightspeed’s
  • Relatively high fee of 2.2% per manually entered transaction

Square’s pricing

On all Square pricing plans, you’ll pay 1.9% per tap or insert on Square Reader and Square Stand, and 1.6% per tap or insert on Square Terminal and Square Register. Non-card transaction fees are 2.2%.

Custom pricing is available if your business processes more than $250k per year. The one-off hardware costs are as follows: Square Stand ($299, iPad not included) and Square Register ($1,099).

PlanSoftware costWhat you’ll get
FreeAUD $0/month

Unlimited items

Low stock alerts

Create item categories

Sell on Instagram

Offer discounts

Sales reports

PlusAUD $109/month/location

Everything on Free, and:

Automatic purchase orders

Barcode printing

Exchanges

Profit margin reports

PremiumCustom pricing

Everything on Plus, and:

Square Loyalty included ($9/month on other plans)

Physical gift cards included ($1.30/card on other plans)


3. Hike

Best for shops with an online presence

Hike’s our favourite retail POS system for businesses that have an online store.

Why? Because it offers integrations with the industry’s leading ecommerce software products, including Shopify, BigCommerce, WooCommerce, and Amazon Marketplace. This makes it really easy for you to sync your physical and online inventories.

The pricing may seem a little complicated – it’s based on how many locations and registers you need, so monthly costs can rise quickly if you’re not careful. However, it’s still easily affordable.

Pros

  • Customisable software
  • 24/7 live chat support
  • Integrations with Shopify, BigCommerce, WooCommerce, and Magento

Cons

  • Limited till licenses on each plan
  • Monthly costs can add up when adding registers or store locations

Hike’s pricing

The pricing table below shows how much each plan costs if you’re using one register. Extra tills cost $39 per month each.

PlanCostWhat you’ll get
EssentialAUD $79/month

Sell unlimited products

0% transaction fees

Accounting integrations

Product variants

Gift receipts

24/7 email and chat support

PlusAUD $79/month

Everything on Essential, and:

Ecommerce integrations

Amazon Marketplace

Mailchimp integration

Loyalty schemes

Custom reports

EnterpriseCustom pricing

Everything on Plus, and:

Premium API access

Dedicated account manager

Customised onboarding


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4. Quetzal

Best for footwear and fashion stores

Quetzal offers fashion-focussed features, including excellent gift card and loyalty programs, and simple pricing ($75 per month per location), making it our top retail POS system for footwear and fashion stores.

It’s not the most sophisticated system out there, making it unsuitable for large retailers, but it’s really easy to use and doesn’t require regular software updates like many other systems do.

Pros

  • Niche focus on independent fashion retailers
  • Simple pricing

Cons

  • Not suitable for large retail stores

Quetzal’s pricing

Please note that prices are charged in USD.

PlanCostWhat you’ll get
POS System (unlimited users)USD $75/monthUnlimited registers and users

5. Epos Now

Best for convenience stores

Epos Now offers an awesome range of features to benefit you and your convenience store, such as automated and real-time stock counts, automated purchase orders, and simple software that your staff can learn in just 15 minutes.

That, along with affordable price plans ($49 per month), is why we’ve chosen Epos Now as our top retail POS system for convenience stores. One quick note, though:  you’ll need to pay extra for maintenance fees should anything go wrong with your POS system.

Pros

  • iPad and fixed hardware options
  • Excellent offline capabilities
  • Only takes 15 minutes to set up and learn

Cons

  • Extra maintenance costs to consider

Epos Now pricing

Epos Now offers one price plan for its convenience store POS system.

PlanCostWhat you’ll get
Convenience store POS$49/month

Touch screen POS terminal

Cash drawer

Printer

Automated purchases and stock counts


Expert verdict

Now that we’ve shown you our favourite retail POS software in Australia, you should feel comfortable choosing the best option for your own business.

Whether you need online store synchronisation or a smartphone friendly card reader, you can trust our recommendations because they’re backed by extensive research and a decade’s worth of experience in the POS space. Let’s recap what we discussed…

The best retail POS systems are:

  • Lightspeed Retail – best overall
  • Square – best for pop-up stores
  • Hike – best for shops with an online presence
  • Quetzal – best for footwear and fashion retailers
  • Epos Now – best for convenience stores

Don’t forget, we can match you with retail POS system suppliers that best suit your business. All you need to do is use our free comparison tool to tell us what you need, and we’ll do the rest.

You’ll then hear from trusted retail POS software companies who’ll offer more information and no-obligation quotes for you to compare. Our service is quick, easy, and totally free.

How We Test POS Systems for Businesses

We tested 16 market-leading POS systems to evaluate them in terms of functionality, usability, price, features, and more so we can make the most useful recommendations to Australian businesses.

Our rigorous testing process means these products have been scored and rated in eight main categories of investigation and 45 subcategories – in fact, we covered 61 areas of investigation in total. We then gave each category score a ‘relevance weighting' to ensure the product's final score perfectly reflects the needs and requirements of Expert Market readers – and that's our product testing algorithm in a nutshell!

Our main testing categories for POS systems are:

Till: the core functionality of the POS system, which includes the processing of sales transactions. It involves features such as item scanning, item look-up, and price calculation.

Business Management: the features and tools provided by the POS system to support various aspects of running a business, such as employee management, shift scheduling, and customer management.

Stock Management: the POS system's capabilities to manage inventory and track stock levels, including inventory tracking, stock alerts and transfers, and purchase order management.

Business Development: the features and tools provided by the POS system to help businesses grow and improve their operations, e.g. customer relationship management, marketing integrations, and sales forecasting.

Usability: how easily and intuitively the POS system can be used by the staff, including the user interface design, navigation, ease of training, and overall user experience during setup.

Price: the cost associated with acquiring and using the POS system, such as the initial purchase cost, licensing fees, subscription plans, and any additional charges or ongoing costs.

Help and Support: the assistance and resources available to users when they encounter issues or need guidance while using the POS system, including documentation, tutorials, or knowledge bases.

Features: the functionalities and capabilities provided by the POS product. This can include dedicated restaurant and retail functionality including KDS, loyalty management, and multi employee login.

 

Written by:
Dan’s a Senior Writer at Expert Market, specialising in digital marketing, web design, and photocopiers, amongst other topics.
Reviewed by:
Ruairi uses his 3+ years of research experience to uncover insights which can help Expert Market provide the best business solutions for their users. He has done this by meeting with business owners to find out what is important to them and what challenges they face on a daily basis. Ruairi specialises in tools that can be used to grow your business and has done research for a wide range of categories on Expert Market, such as EPOS, Website Builders, and Merchant Accounts.