During the COVID-19 pandemic, staying in touch with your colleagues and customers is more important than ever. Fortunately, plenty of phone systems can provide streamlined remote communications – with virtual switchboards, softphone capabilities, video conferencing features, and more.
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NEC have a wide range of breakthrough phone systems that are so versatile that they can be integrated into any business, regardless of industry, size, or preference.
|Reviewed by Expert Market:||01/08/2019|
Who Are NEC?
NEC are a Japanese company who have become globally renowned, taking the world by storm in terms of information technology and communications.
They produce communication solutions for a wide array of businesses, ranging from massive government bodies to small businesses employing just a handful of people.
NEC have previously worked closely with companies such as 7-Eleven, Mandarin Oriental Hotels, the University of New Mexico and IKEA, helping them to improve customer satisfaction and staff efficiency.
Telephone systems are some of the most common devices to come from NEC although air traffic control systems, public safety solutions, and cloud storage are some of the other types of technology the company is proud to offer.
Why Choose NEC Phone Systems?
Although there are many telephone providers in the United States, some of whom are dedicated to telecommunications, NEC are considered to be a leader in the field.
So what makes NEC stand out amongst the competition?
Quite simply, NEC's telephone system portfolio is very diverse, meaning solutions aren't only available for specific industries or needs.
In fact, many NEC telephone systems can be customized to accommodate as few as two users or, at the other end of the scale, well over 500.
NEC also have a reputation for only providing high quality and reliable telephone systems, helping businesses to increase not only their outward appearance and reputation in their field, but also help their staff communicate more efficiently, boosting workplace satisfaction and productivity.
Types of Communication System Available
Telephone systems available from NEC can be broken down into three separate categories – desktop phones, wireless phones, and softphones.
All have their advantages and the type of telephone system that is chosen will depend upon individual requirements and preferences.
The beauty of NEC desktop phones is that they are very similar in both design and usability as regular analogue phones, so they're perfect for companies that don't want to introduce too much of a dramatic change to the workplace but still wish to update their old communications systems.
The difference between traditional phones and an NEC desktop phone is that together with being able to make and receive telephone calls, data is also available, giving the option to benefit from IP telephony.
The DT300 and DT700 series are perfect for updating older systems without introducing too much complexity. They're also some of the most cost effective solutions for small businesses.
Wireless phones from NEC are quite similar to desktop phones. The only real difference is that they do not connect to a base unit to acquire data, but instead use wireless technology to maintain IP telephony.
These phones are ideal for businesses that want a simple, easy-to-use telephone, but do not want employees to be tethered to one place. For example, while a desktop phone may be a good idea for a reception area, wireless phones are particularly suited to staff who work from hot seats, or for those who may need to call clients from difference meeting or conference rooms inside the building.
The MH150 and MH240 are perfect examples of wireless phones suited to all office spaces.
NEC's softphones are the epitome of advanced telecommunications. Using headphones or a handset that plugs directly into a USB port, there is no physical base unit.
Instead, a computer is used to control calls. Video, audio, voice and text is fully supported, and the availability and status of other users is displayed, so callers can save time when trying to get in touch with colleagues.
The Univerge series of softphones are ideal for offices that really want to utilize groundbreaking technology.
NEC also sell compatible handsets which minimize the gap between desktop and softphones, making them easier to use.
NEC phone systems are very reasonably priced, especially when compared to other telecommunications companies in the United States.
Although exact pricing will vary based on supplier, desktop phones tend to range from $150 to 250 (for the DT300), wireless phones vary between $600 and $800 (for the MH150), and softphones hover around the $2,000 mark.