Triumph Factoring Review 2020

By Rob Binns | Senior Writer

Are you eligible for Triumph’s invoice factoring services? And are they the right choice for your business?


triumph factoring

Pros:

  • Advertises advance rates of up to 90%
  • Some invoices are paid within 24 hours
  • Provides funding of up to $20 million
  • Offers an intuitive mobile app for tracking your funding in real time
  • Monthly discount rates may be as low as 1%

X Cons:

  • Fees can reach as much as 4% of the factored invoice, per month
  • You’ll require a personal credit score of at least 500 to be eligible…
  • ...and you’ll need to have been in business for at least a year
  • Fees lack transparency
At a glance: Perfect for truckers and passable for everyone else, Triumph excels with its app and back office solutions, but is hamstrung by opaque fees and sub-par customer service.

Triumph Business Capital (known hereafter as simply ‘Triumph’) is a Texas-based company that provides finance for businesses across the US. With industry-specific funding options for truckers, freight brokers, government contractors and more, Triumph has been accelerating the growth of America’s SMBs since 2004. 

And, with an impressive array of services spanning equipment financing, fuel cards, and vehicle insurance, Triumph ticks a long list of boxes – whether you’re a trucker, a broker, or just a small business looking for a quick cash injection.

Today, we’re taking a look at its invoice factoring facility. So, what is it?


What is Triumph Factoring?

Triumph’s central offering (and one made crystal clear by its domain name, invoicefactoring.com) is its invoice factoring service. With a factoring deal, you essentially sell your unpaid invoices (or ‘accounts receivables’ in industry jargon), get a large chunk of them paid upfront, and benefit from credit control assistance. It’s a low-risk, hassle-free route to bridging those often lengthy cash flow gaps.

What we wanted to know, though, was if Triumph’s invoice factoring service was any good. We’ve done the research, crunching the numbers and trawling the web for the latest customer reviews, to help you be sure that the next business finance decision you make will be the best one yet. 

So, is Triumph Factoring… well, a triumph? Or is your business better served elsewhere? Read on to find out.

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What Are Triumph Factoring’s Services and Benefits?

In other words, what does Triumph do well – and how can your business reap the rewards?

Fast, flexible finance

Unlike with many other invoice factoring companies, Triumph allows you to factor all your invoices, or just a select few (some companies require you to factor your whole sales ledger, which can understandably cause issues). Triumph offers a mix ‘n’ match approach to financing your business, which lets you stay in complete control of your entire ledger

You’ll also have the option of choosing whether or not to take on the risk, in the event that your customer doesn’t pay. Triumph Factoring offers both recourse (lower cost, but you shoulder the risk) and non-recourse (more expensive, but Triumph takes on responsibility for the debt) solutions. The choice is yours.

Triumph Factoring works quickly, too – in some cases, it’ll pay out on your invoices the same day you submit them.

Track your funding in real time

With the aptly-named ‘MyTriumph’ web portal (pictured), Triumph Factoring puts your funding (quite literally) at your fingertips. MyTriumph is a slick, stripped-back mobile app offering live updates about the status of specific invoices, plus a bird’s-eye view of the overall health of your account.

You’ll receive push notifications when your funding’s been processed, and when the money reaches your account. And, if you have any questions, the MyTriumph app simplifies your access to customer support. It makes it easy to identify which team member is available when you need them, so you can get through instantly.

Don’t get into debt

Triumph Factoring provides a form of finance that’s tied to money already owed to your business. So, unlike with a business loan or an overdraft, it’s not easy to incur debt.

Stay on top of the paperwork

Alongside its factoring service, Triumph provides a comprehensive toolkit of back office solutions to help you relieve the burden of admin, and focus on scaling up your business. Here are a few back office services Triumph Factoring provides:

  • Free credit checks: With Triumph Factoring, you’ll be able to make better decisions about who you work with, and minimize the risk of taking on new clients.
  • Collections: Triumph Factoring’s collection team can help ensure your clients pay up, insulating your business against the damaging effects late payment can have on your cash flow and growth.
  • Data storage: Triumph Factoring keeps backups of all factored invoices and receipts. Copies are available within 24 hours, should you need them.

Tailored to your industry

When receiving finance, it’s nice to know that your chosen company is attuned to your industry’s unique needs and difficulties. That’s why it’s comforting that Triumph Factoring offers specific solutions for:

  • Trucking companies: Triumph is one of the leading freight factoring companies in the US, and also offers fleet card and fuel advance services for fleet managers.
  • Staffing companies: When suppliers don’t pay on time but staff need to be remunerated, Triumph Factoring offers a quick, straightforward route to assuaging payroll disruption and cash flow concerns.
  • Oil and gas companies: When oil prices drop, it can be tough to maintain the cash flow needed to take on new contracts. Triumph Factoring’s tailored solution for the oil and gas industry can help. 

How Much Does Triumph Factoring Cost?

Similar to many of its competitors, Triumph Factoring doesn’t openly advertise its fees. Because of the vastly differing sizes, industries, and budgets of the businesses Triumph serves, you’ll receive a bespoke factoring solution, with a bespoke price to boot.

We can tell you a bit about what to expect when it comes to the figures, though:

  • An advance rate of up to 90%. This is the amount you’ll receive up front, and is a percentage of the invoice you’re factoring with Triumph. 
  • In terms of a maximum funding amount, there’s nothing stated on Triumph Factoring’s website, but it’s believed to be as much as $20 million.
  • A discount rate of between 1% and 4% of the invoice’s value, per month. This is the fee Triumph Factoring charges you for releasing the cash upfront, and is an ongoing cost
  • An origination fee of $300 may apply when you begin working with Triumph Factoring.
  • There are no additional fees, and no monthly minimum amount you’ll have to factor.
  • However, you’ll still need to be turning over at least $100,000 to be eligible for Triumph’s invoice factoring service, and a personal credit score of at least 500.

Predicting exactly what you’ll pay in fees with an invoice factoring deal isn’t easy. But with our help, finding the right provider for your business is easy – and you can be started in just a minute’s time.

Simply complete our form with a few details about your business. We’ll ask some quick questions to get a sense of your industry, customers, and turnover. Then, we’ll put you in touch with leading US-based invoice factoring companies. They’ll be able to provide you with tailored quotes, and discuss the finance options best-placed to grow your SMB.


Is Triumph Factoring Right For My Business?

To find out, let’s tackle a few of our most frequently asked questions. 

“I run a B2C (business-to-consumer) business. Is Triumph Factoring right for me?”

Unfortunately, it won’t be. Only B2B (business-to-business) enterprises that invoice their customers are eligible for factoring, regardless of the company chosen.

“I can’t take on new jobs because I haven’t been paid for recent work.”

Ding ding ding! Triumph Factoring is perfect for your needs. By releasing funds from unpaid invoices, you can pay suppliers, prepare for fresh projects, and fuel your business’ growth with a sustainable source of cash flow.

“I struggle to collect owed monies from clients.”

It’s not an ideal situation – but if it sounds familiar, Triumph can certainly help. When you factor an invoice with Triumph, the company will assume your credit control responsibilities. This might not be for you – many small business owners choose to retain the final say when it comes to their client relationships.

But if collections is something you neither like nor want to be doing, then Triumph Factoring will hit the spot.

triumph factoring review

Invoice factoring companies like Triumph Business Capital help you get paid faster, while making the paperwork a breeze


“I’d like to factor no more than $10,000 of invoices monthly.”

This is a tricky one, because in the world of invoice factoring – particularly in the trucking industry – $10,000 in invoices a month is small fry. 

So should you do it? Well, on the one hand, Triumph Financial doesn’t have an advertised minimum, meaning it’s technically possible. However, realistically, you’ll need to be factoring a much larger monthly amount to make an invoice factoring deal profitable – and to justify the fees that come with it.

If this is your situation, we recommend looking for a cheaper deal elsewhere. We found BlueVine to be among the invoice factoring companies with the lowest fees in the US, while Payability is also suitable for small businesses. 

Alternatively, you could complete our 30-second form to receive tailored quotes from leading factoring companies. They’ll be able to discuss your needs at length, and help kickstart your route towards better cash flow. 

Get started by hitting that big red button below.

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What do Triumph Factoring’s Customer Reviews Say?

We took to the web to find out. 

As it turns out, Triumph Factoring has excellent customer ratings across the board. Triumph boasts a respectable 4/5 score on Trustpilot, though it also seems to have had an oddly polarizing effect on its customers. The good reviews are good, and the bad reviews are, well… quite bad. 

Let’s take a look at the good first.

“Very knowledgeable, efficient, and courteous! Solution-oriented and extremely prompt, with quick responses. The best financial institution I have ever dealt with in 25 years.”

  • Ahmad, Crescent Foods, Triumph Factoring customer

“You can check broker ratings on Triumph’s app, and it will tell you if they are approved for factoring. There’s no need to worry about when you’re going to get paid, because [the money is] always there within two or three days.”

  • Barbara Stover Karnes, Triumph Factoring customer

“Fast payment. Not always in 24 hours, but within 48 hours at least, and in the bank in 72 hours. It’s very simple to upload your invoices, and a very easy company to work with overall. I don’t have any complaints so far, as long as it keeps up the good work and quick payments.

I always check the broker’s credit for funding approval before I ever book a load, to make sure I get funding. I’m not the type of guy that wants to wait 30 plus days to get paid for the loads I haul.”

  • Tom, Triumph Factoring customer

One of the recurring themes among the favorable reviews is the pace at which Triumph Factoring pays out. Many reviews also highlight the extent to which Triumph’s trucking clients, in particular, have benefited from its back office services – particularly the feature allowing truckers to check a broker’s credit before deciding to work with them. 

Of course, there are a few more ambivalent reviews floating around out there…

“Triumph Factoring has a decent online portal and a team of nice, friendly, and knowledgeable staff. But my account representatives are hard to reach. Even my emails will take a day or so to be responded to. Sometimes I will not get a response at all. We’re not really sure if this company is worth the percentage that we have to pay.”

  • Florida Reliable, Triumph Factoring customer

…and some that are less ambivalent.

“[Triumph Factoring] rejects invoices for minor things, and always rejects them after the cut off time, meaning I have to wait until the next day for funding. The lady that answers the phone doesn’t say she is going to transfer you, she just does it. 

“[Triumph’s customer support staff] don’t like talking to you – I’ve had plenty of them hang up on me or transfer me around the world. I’ve left plenty of messages, with no one ever calling back. So very unprofessional. Customer service is awful… it wants to charge you this high fee, but don’t uphold their side of the bargain.”

  • Erika, Triumph Factoring customer

Sources: Trustpilot, Better Business Bureau

Not amazing… but there are certainly a few glimmers of hope buried within the acrimony. Let’s wrap things up with our…


Expert Verdict

If you’re thinking of using Triumph Business Capital’s invoice factoring services, you’ll need the following:

  • A personal credit score of at least 500
  • A minimum turnover of $100,000
  • To deal in B2B transactions, and issue customers with invoices
  • To be invoicing clients, ideally, at least $10,000 every month

If you tick all these boxes, then you stand to benefit from Triumph’s fast, flexible finance, which shouldn’t leave you weighed down with debt. Sure, online reviews have cast some doubt over the efficiency of Triumph’s customer service. But any concerns about its client care crew should be mitigated by an excellent app that’ll keep you in the loop – so you won’t even have to call them up to begin with.

It’s also apparent that Triumph goes above and beyond in its financial offerings to the customer – from a glut of back office solutions to insurance and credit checks, it’s an excellent partner to have propelling your business’ ascent.

Want to explore your invoice factoring options? Yes, I'm ready
Rob Binns
Rob Binns Senior Writer

Rob writes mainly about the payments industry, but also brings industry-specific knowledge of CRM software, social media monitoring, and invoice finance. When not exasperating his editor with bad puns, he can be found relaxing in a sunny corner, with a beer and a battered copy of Dostoevsky.

The Best Fleet Management Apps of 2020

By Rob Binns | Senior Writer

Get on the road to reducing your fleet costs with the best fleet management apps on the market


According to a report by professional services network Deloitte, the operating costs of fleets “are often within the top five spending areas of an organization”. And with fuel, insurance, tax, maintenance, and repair costs to think about, you can totally see why. 

Using the information displayed and collected by a fleet management app, you can ensure both vehicles and drivers are behaving in a way that is fuel and maintenance efficient. In fact, a study by Samsung Insights suggests that companies can save one or two cents per mile using in-cab fleet technology. 

But which fleet management apps are doing it best? We delved into the fleet management app market and compared a huge range against each other. Below, we reveal the top five fleet management apps that you should be investing in right now.


The Best Fleet Management Apps in 2020

The best fleet management apps are:

  1. Verizon Spotlight
  2. TomTom Webfleet
  3. Samsara Driver 
  4. Quartix Vehicle Tracking
  5. GPS Insight

To make it easier to discover the right fleet management app for your business, we’ve provided you with some essential information in the table below. Click on each app to find out more about how it can benefit your business. 

Best forELD-compliant? No. of downloads*Size of app
Verizon SpotlightCutting fleet costsNo10,000+94.5MB
TomTom WebfleetSystem integrationNo100,000+11.7MB
Samsara DriverELD complianceYes100,000+25.2MB
Quartix Vehicle TrackingLight fleetsNo10,000+67MB
GPS InsightValue for moneyNo5,000+108.9MB

*Based on data provided by the Google Play Store                   

Key Table Insights

  1. Samsara Driver is one of the only ELD compliant fleet management apps
  2. Webfleet and Samsara are two of the most popular fleet management systems
  3. The Webfleet app takes up the smallest amount of space on your device
Did You Know?

  • Not all fleet management apps are ELD compliant. Many suppliers offer separate applications that are designed solely for the purpose of driver logging.
  • While all these apps are free to download, it’s worth getting in touch with suppliers to find out the total cost of a fleet management system.

If you’d rather someone else find fleet management quotes for you, you can provide us with some basic information about your business, and we’ll get in touch with top fleet management suppliers on your behalf. 

The suppliers that match your requirements will contact you with prices for you to compare, and provide you with more information on their full fleet management systems. 

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The Best Fleet Management Apps – Everything You Need to Know

Here’s more information on our top five fleet management apps. 

1. Verizon Spotlight

Best for cutting fleet costs

Verizon Spotlight is a really simple to use fleet management app that drivers and fleet managers can use to find out top level vehicle information, such as location, fuel efficiency, safety, and distance covered. It pairs with Verizon’s fleet management system, and pulls through data from the Verizon Connect Reveal app so you can make clear decisions on where and how you can save money on your fleet. 

2. TomTom Webfleet

Best for integrations

Previously known as TomTom Telematics, Webfleet is a sophisticated fleet management platform that provides detailed insight on your fleet’s performance. Its features include a real-time map view of your fleet, a dashboard that displays information such as the number of trips and mileage covered per day, and molecular level reporting. Integrate it with Webfleet’s ELD manager, vehicle maintenance, and dispatch software products to cover all bases. 

3. Samsara Driver

Best for ELD compliance

Not all fleet management apps include ELD reporting. Samsara Driver, however, does. An all-in-one hub that covers fleet management, reporting, vehicle tracking, and hardware integration, Samsara Driver is a failsafe option if you’re not too sure on what features to prioritize. Once you’ve factored in its hardware and installation costs, Samsara doesn’t offer the cheapest fleet management system around, but its intuitive display and ease of use make it well worth the money.

4. Quartix Vehicle Tracking

Best for light fleets

Creating light competition through driver league tables, Quartix provides a friendlier feel to fleet management. With driving style such an integral feature, you’ll really be able to crack down on inefficiency. Not that this means Quartix lacks in other features – you’ll also benefit from real-time fleet updates, integrated dash cam footage, and in depth route analysis, so you can see where vehicle journeys are overlapping. 

5. GPS Insight

Best for value for money

While we haven’t fully covered the cost of a fleet management system, we can tell you that when it comes to considering both the fleet management app, and the cost of the hardware, GPS Insight comes out on top. In fact, GPS Insight is one of America’s cheapest vehicle tracking companies. But don’t worry you’ll still benefit from vital information, including vehicle maintenance details, history trails, and driver safety scorecards. 

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FAQs

1. How much does fleet management cost?

While you can download the majority of fleet management apps for free, it’s the rest of the fleet management system that’ll cost you. Fleet management hardware can include GPS trackers, vehicle trackers that connect to engine diagnostics, and dash cams. Don’t forget that you’ll also need to consider things like installation fees, plus subscriptions to other services. We’ve written a guide to fleet management costs if you’re looking for more information. 

2. How do fleet management apps work? 

A fleet management app is only one element of a fleet management system. It’s the interface for all the data collected by your fleet management hardware. A fleet management system is part of a network called the Internet of Things. This essentially means that all the devices in the system are connected to the internet (whether through GPS, 3G, 4G, or Wi-Fi), and this is how data is transferred from the hardware to the software (i.e. the app).

3. What is the ELD mandate?

The Electronic Tagging Device (ELD) mandate is a US vehicle tracking law that requires fleet managers to fit cabs with a system that tracks things like engine hours, vehicle motion, and miles driven. It was introduced to replace the original manual logging system, and ensures businesses remain compliant with data such as driving hours and vehicle condition.

Rob Binns
Rob Binns Senior Writer

Rob writes mainly about the payments industry, but also brings industry-specific knowledge of CRM software, social media monitoring, and invoice finance. When not exasperating his editor with bad puns, he can be found relaxing in a sunny corner, with a beer and a battered copy of Dostoevsky.

The Best Fleet Management Companies

By Rob Binns | Senior Writer

Compare your vehicle tracking and fleet management options with our list of the top fleet management companies on the market today


The journey of running a business is rife with difficult choices. How much should you spend on x? Who should you hire to do y? And, now, which fleet management company should you enlist to help you monitor and improve your fleet operations? There are just so many out there, after all.

To help you make this decision, we’ve delved deeply into the world of fleet management and vehicle tracking, researching and analyzing the best companies on the market, and highlighting who they’re best suited to. We found Verizon Connect, for example, to be the best option for large vehicles and construction businesses, while Samsara is our top pick for fleets in the transportation industry.

Read on to learn all about our favorite fleet management companies, or, if you need a refresher, jump down to our FAQs to learn more about what a fleet management company is. Alternatively, if you’d like to receive tailored quotes directly from fleet management companies, simply answer a few questions and we’ll match you with the best companies for you right away.



The Best Fleet Management Companies

According to our extensive research, the top fleet management companies are:

Fleet management companyBest for…Our rating
Verizon ConnectConstruction industry fleets
SamsaraTransportation industry fleets
GPS InsightSmall or new businesses
QuartixFleets of cars
Fleet management
Our favorite fleet management systems can help you keep tabs on your vehicles

1. Verizon Connect

Best for construction industry fleets

We’ll start by saying that Verizon Connect is actually an excellent all-rounder, with capabilities to suit fleets across all industries. But, considering the amount of in-depth fleet data it can gather, we’d recommend it especially to large fleets with good data handling capabilities – in particular, those belonging to construction businesses.

With a live tracking function that scored 9.4/10 in our research, Verizon’s live route data and colour-coded dashboard (green vehicles are driving, orange are idling, etc.) seriously impressed us and makes for reliable, easy-to-understand vehicle monitoring. Plus, Verizon’s real-time alerting function is the best on the market, enabling you to set up notifications for everything from vehicle diagnostics to late starts and long stops, essentially giving you full-time visibility. Just as importantly, Verizon provides a customizable dashboard that tracks your drivers’ behaviour and safety scores, making understanding and managing their bad habits – in turn, keeping them safe – easy.

Supplier Rating: Read review

Pros:

  • Provides a huge variety of data on your fleet
  • Can schedule real-time alerts for diagnostics, driving history, speeding and so much more
  • Offers simple integration with third-party satnav devices
  • No installation fee

X Cons:

  • Starting at $50 per month, Verizon Connect is more expensive than many other brands
  • Typically offers a long contract period of three years, making it less attractive to newer businesses
  • Only the more expensive subscriptions provide fleet maintenance information
  • Only scored 6/10 in our analysis for customer support

2. Samsara

Best for transportation industry fleets

Whether your transportation fleet carries goods or people, it’s important that your routes are optimized to get those jobs done in the fastest timeframe – saving you money and fuel. This is where Samsara’s route optimization feature comes in. After you’ve entered a series of upcoming jobs, Samsara can use traffic predictions and the average time your drivers spend at each site to automatically plan your fleet’s schedule, ordering the jobs and pencilling in departure times to plot out the most efficient day for your drivers. Handy!

Not to mention Samsara’s unique driver messaging, which helps you to quickly and safely communicate any changes directly to your drivers, and its comprehensive fuel usage reporting, which we believe to be the best on the market. Plus, Samsara also provides insightful fleet maintenance reports that give a quick view of your fleet’s overall health – keeping you informed of everything from the services and inspections your vehicles are due to the insurance that needs to be renewed.

Supplier Rating: Read review

Pros:

  • Live tracking at its best – data refreshes every 30 to 60 seconds, which is the quickest on the market
  • Scored 10/10 for vehicle management features in our analysis
  • Provides features tailored to driver safety – e.g. drivers can only access messages while their ignition is off
  • Scored 7.5/10 in our cost analysis, as you get a lot of bang for your buck...

X Cons:

  • ...but its average cost of $27 per month is more expensive than many other suppliers
  • New additions to the software will need to be self-installed, which requires confidence in coding
  • Promotes self-installation, whereas other suppliers provide accredited engineers
Compare personalized quotes from top fleet management companies Get free quotes

3. GPS Insight

Best for small or new businesses

GPS Insight’s key selling point is that it’s incredibly easy to use – and we can definitely vouch for that. The system’s interface is super user-friendly, making it a solid option for businesses that are new to the world of fleet management and data handling.

Having said that, GPS Insight is lacking in a few of the reporting capabilities that other suppliers boast. For example, when monitoring driver behaviour, GPS Insight looks only at stop behaviour – as opposed to the en-route speeding, braking, accelerating, and cornering that other systems can record.

The flipside of this simplicity, though, is that it gives GPS Insight a great price point. Starting at $13.95 per month, this system makes for a super affordable option. So, if you’re looking for a simple way to monitor the basics, it’s worth investigating this supplier.

Supplier Rating:

Pros:

  • Super affordable, with prices ranging from $13.95 to $31.95 per month
  • Scored 9/10 for excellent customer support in our analysis
  • One of the easiest systems to use, with vehicle data, landmark configuration, maintenance management, reports, alerts, and messaging all actionable from the initial dashboard...

X Cons:

  • ...but reporting capabilities are more basic, with less data at your disposal
  • Doesn't provide fleet maintenance records
  • One of the only suppliers we’ve seen to charge a fee for installation
  • Offers longer contract periods of two to three years

4. Quartix

Best for fleets of cars

With an emphasis on reducing fleet costs and improving driver behavior, Quartix is an excellent option for fleets of cars – think taxicab businesses, delivery services, couriers, and more. Why? Well, Quartix’s user-friendly interface provides daily vehicle logs, packed with detailed information such as start and finish times, and active tracking – powered by Google Maps – that’s designed to help you provide your customers with well-informed ETAs. And when it comes to cabs or deliveries, giving accurate ETAs is incredibly important.

Quartix also stands out because of its unique CO2 emission reports, which estimate how much CO2 each of your vehicles is releasing. You can the use this information to pinpoint your fleet’s worst offenders and help your drivers cut down on fuel usage and wasteful behaviors (Quartix also records speed, acceleration, and braking data from each of your drivers). Ultimately, you’ll be able to build a more environmentally friendly fleet.

Supplier Rating:

Pros:

  • Quartix's customer support is excellent, scoring 9/10 in our analysis
  • Offers 12-month contracts, whereas many other brands tie you in for at least three years
  • Prices are really low, ranging from $14.90 to $22.90 per month...

X Cons:

  • ...however, the cheaper plans only offer limited reporting features
  • Provides no driver messaging system, which means you'll have to find another way to send quick updates
  • Doesn't offer ELD compliance
  • Doesn't provide theft prevention alerts

Expert Verdict

So there you have it – our top fleet management companies are:

  1. Verizon Connect, which is the ideal solution for construction fleets and large vehicles
  2. Samsara, which provides an excellent system for fleets operating in the transportation industry
  3. GPS Insight, which offers the simplicity and low prices that small or new businesses may be seeking
  4. and Quartix, which is a solid option for fleets of cars, such as delivery services, couriers, and cabs.

If you’d like more help finding the right fleet management option for you, why not compare vehicle tracking and fleet management quotes using our quick, free, and easy service?

Simply tell us about your fleet and what you’re looking for in a provider, and we’ll match you up with the right companies for you. You’ll then receive tailored quotes from them, just for you, so you can compare and pick the right option.


FAQs

What is a fleet management company?

In short, fleet management enables companies to better monitor their fleet operations by tracking the vehicles’ locations, and collating data on driver behavior, fuel usage, vehicle maintenance, route efficiency, and more. In doing so, fleet management helps you to cut costs and maximize your efficiency and productivity.

Fleet management companies provide GPS vehicle tracking devices – which are installed in each vehicle to track its location and collect data – and a software portal, through which you can check in on your vehicles’ locations and manage the data that’s collected. Usually, data is displayed in a series of dashboards that you can customize.

Rob Binns
Rob Binns Senior Writer

Rob writes mainly about the payments industry, but also brings industry-specific knowledge of CRM software, social media monitoring, and invoice finance. When not exasperating his editor with bad puns, he can be found relaxing in a sunny corner, with a beer and a battered copy of Dostoevsky.

Best VoIP Phone Systems

By Rob Binns | Senior Writer

Find out who supplies the best VoIP phone system for your business


Choosing the best VoIP phone system for your business requires more than just a simple browse of the internet. With hardware and software differing from supplier to supplier, conducting proper research is essential. 

If you don’t, you may find that the product you’re on the verge of buying may not be the right fit for your business after all.

All of the suppliers that we’ve placed in our list of the best VoIP phone systems are great for those looking to prioritize a specific need. It could be that you require a package tailored to small businesses, or maybe you’d prefer a supplier that’s experienced in handling the installation of large enterprise VoIP phone systems. 

In the next section, we’ve provided you with our pick of the top five VoIP phone solutions. Alternatively, skip to our brief guide to buying the best VoIP phone system if you would like more information.



The Best VoIP Phone Systems

Overall, the best VoIP phone systems are supplied by 8×8, Jive, FreePBX, Vonage, and RingCentral. 

Here’s what they do best:

SupplierBest For
8×8Small businesses
JiveSoftphone technology
FreePBXCustomized VoIP software
VonageEnterprise businesses
RingCentralCall center software

1.8×8

Best VoIP phone system for small businesses

8×8’s recently released X Series VoIP packages have been specifically designed with small businesses in mind. The 8×8 Express package starts at just $12 per user per month, and includes features like unlimited calling within the US and Canada, an auto-attendant, and G Suite and Office 365 integration. Best of all, this software package is compatible with a range of plug-in-and-play deskphones, including the Yealink SIP-T40G VoIP phone, which starts at just $73.

2. Jive

Best VoIP phone system with a softphone app

Jive’s sophisticated app turns a mobile phone, tablet, or PC into a VoIP phone system. Pricing depends on the size of your team: for example, businesses with 50+ users can expect to pay just $19.95 per user, per month, while those with only one to four users will pay $29.95 per user, per month. While a touch more expensive than 8×8, you do gain unlimited access to all of Jive’s features, including extension dialling, call hold and unhold, call history, location-based call rules, and chat/SMS. And perhaps the biggest reason to invest? You can make international calls to 52 countries for free.

3. FreePBX 

Best customizable VoIP phone system

FreePBX is an example of open source VoIP software. This means developers can go in and customize bits of code to tailor the VoIP software to your exact needs. Providing your CRM software has an open API (think of this as an open-ended puzzle piece), you can connect it to your FreeBPX system. FreePBX supplies its software for free, but you’ll need to choose from one of its hosting partners when it comes to making calls and storing data. Hosting starts at $19.99/month for 1-10 users, going up to $129/month for 200+ users

4. Vonage

Best VoIP phone system for enterprise businesses

Vonage offers a whole host of VoIP technology for enterprise businesses, including SD-WAN, which prioritizes call and video data over internet data to ensure your calls are always high quality. In addition to that, Vonage guarantees an average uptime of 99.99%, integration into cloud-based systems such as CRM, and multi-channel conversation. And with industry-tailored solutions, it’s no wonder Vonage doesn’t provide fixed pricing information on its website. 

5. RingCentral

Best VoIP phone system for contact centers

RingCentral’s contact center software features all the tools you need to run effective customer communications. Omni-channel customer routing means agents can use phone, email, and SMS to speak to customers. RingCentral also provides you with agent management tools to promote peak performance, and the ability to generate in-depth reports and customer surveys. There are three packages to choose from, but you’ll need to contact RingCentral directly for a price.


Expert Verdict

It’s great to know that no matter the size or the needs of your business, there is a suitable VoIP phone system out there – it’s just finding it that’s the hard part. While our list of the best VoIP phone systems covers a range of requirements, it’s by no means exhaustive, and you may find that the best way to discover the right phone system for your business is to talk directly with a sales representative.

Our comparison tool provides you with a quick and easy way to get in touch with VoIP phone system suppliers. All you need to do is enter in a few details, and our system will match you with a number of suppliers that meet your specific requirements. Representatives from each company will then get in touch with you to discuss their phone system in more detail, and provide you with a customized quote.


Click to receive free, tailored telephone system quotes Get tailored quotes

A Guide to Buying the Best VoIP Phone System

Deciding on the best VoIP phone system for your business is no easy task. Take a look at the following statements for advice on how to find a VoIP phone system that matches your business’ needs…

I am a small business

Firstly, think about how many features you need. There are plenty of VoIP suppliers that will offer you a package that promises the earth – but half the features you end up paying for will probably go unused. Look for a VoIP supplier that offers packages that are tailored to small businesses. One of the main stars is 8×8, whose X Series is one of the best VoIP phone systems for those who need a no-frills package.

I don’t want to spend a fortune

A VoIP phone system doesn’t have to be expensive. You could even use your mobile phone, tablet, or computer as a phone handset, removing the need for any type of hardware investment. How does this work? Many VoIP providers offer a softphone app, which turns your preferred device into a fully functioning VoIP system. Jive offers one of the most feature-rich softphone apps out there. 

I want to design my own VoIP phone system

Whether it’s customer relationship management software, booking software, or even field service software, open source VoIP systems allow you to integrate a number of programs so your business platforms are completely unified. You’ll have the ability to customize the code, so your software platform meets your exact requirements. And although you’ll need to pay a tech team to put in the hours, software packages like FreePBX don’t cost a dime to buy.

I want a VoIP phone system that can handle large-scale operations

Lots of VoIP providers offer specialist enterprise packages that include all the advanced tools that you need to create a sophisticated unified communications system. Some providers, such as Vonage, include advanced technology like SD-WAN, which prioritises bandwidth to important calls and videos, meaning you’ll never have to worry about battling your way through a bad quality conversation. 

I’m looking for a VoIP package for my sales department

When it comes to creating an effective contact center, your software makes all the difference. Call center VoIP software from the likes of RingCentral allows you to communicate with your customers in whichever way they prefer. It also integrates with CRM systems, giving you the freedom to access and store data in the most convenient way for your business. 

Rob Binns
Rob Binns Senior Writer

Rob writes mainly about the payments industry, but also brings industry-specific knowledge of CRM software, social media monitoring, and invoice finance. When not exasperating his editor with bad puns, he can be found relaxing in a sunny corner, with a beer and a battered copy of Dostoevsky.

How Much Does Digital Marketing Cost in 2020?

By Rob Binns | Senior Writer

We’ve calculated the costs of digital marketing, helping you decide whether it’s worth the cash…


The costs of your digital marketing campaigns depend on all sorts of factors: your marketing budget, your targets, the number of channels you’d like to use. A general rule of thumb is that small businesses should allocate between 10% and 20% of their revenue to marketing.

Now, it’s impossible to provide a clear figure for how much your digital marketing will cost. Businesses come in different sizes, with totally different strategies, budgets, and ambitions. Also, digital marketing agencies for small businesses will cost much less than their larger counterparts.

However, not all is lost. To give you an idea of how much digital marketing will cost your business, we’ve broken the term down into SEO (Search Engine Optimization), Social Media, and PPC (Pay-Per-Click). With this data, you can decide for yourself how much your business is likely to end up spending on digital marketing. 

Without further ado, let’s cut to the costs…

How Much Does Digital Marketing Cost?

Before we dive into more digital details, here’s a general idea of the average monthly costs of SEO, Social Media, and PPC for small to medium-sized businesses… 

Digital Marketing Channel

Average Monthly Price

SEO Agency

$750 – $1,500 

Social Media Campaign

$4,000 – $7,000

PPC Campaign

$9,000 – $10,000 

As we’ve mentioned, most small businesses spend around 10% – 20% of their revenue on marketing. So, if the above prices seem feasible, then why not get some more expert hands on deck? Hiring an SEO, Social Media, or PPC expert can transform your next campaign into the bee’s knees. If you’d like to get involved, simply tell us about your business, and we can match you with some of the nation’s leading digital marketing experts. It doesn’t cost a dime to do so, either!

Do you think digital marketing could benefit your business? Yes, I'd like some Quick Quotes

SEO Services Cost

SEO is one of the most affordable types of digital marketing you can use to grow your small business. How much it costs will depend on what you want your business to achieve, so we’ll give you some ballpark figures. 

Thanks to some research by Moz.com, we can shed some light on the cost of SEO services: 

SEO Service

Average Price

Freelancer

$80 – $130/hour 

Agency Retainer

$750 – $1,500/month

One-off Campaign

$1,000 – $7,500

Hiring an SEO expert – that is, outsourcing to a freelancer – will cost anywhere between $80 and $130 per hour. When it comes to freelancers, you should avoid those offering low prices – you never know what cheap tricks they have up their sleeve that could see your business penalized online.

If you’re looking to build a long-lasting relationship with digital marketing agencies, then you’ll have to pay a monthly retainer costing between $750 and $1,500 per month

Using this type of SEO service means all your search engine worries are taken care of, and allows you to build powerful business relationships for the future. However, most retainers are expected to last at least six months, so be aware that you might need to commit to some long-term payments.

Single SEO campaigns are easy to manage because there’s just one fixed payment to think about, usually costing from $1,000 to $7,500. However, with fixed pricing comes less flexibility. This means you’ll have to pay extra if you want to add anything to your campaign.

Social Media Advertising Cost

Social media is free to use, right? Well, unfortunately, this isn’t always the case – and to build an effective social campaign that makes waves online, you’ll need to splash some cash. 

To give you a rough idea, running a social media campaign usually costs between $4,000 and $7,000 per month. But why should you have to advertise on a free platform like Facebook or Twitter? 

A fair question. Social campaigns involve more than just sharing images and coining hashtags. Not only do they call for lots of planning and analysis, but they require well-thought-out tactics when it comes to paid advertising online – you need to spend the right amount of money, in the right areas, to reach the right people. 

How much does it cost to advertise on Facebook?

With Social PPC, you pay Facebook each time a user clicks on your link, which usually costs between $0.50 and $2.00 per click. With CPM (Cost-Per-Mille, or Cost Per Thousand Views), you pay each time your advert is seen by 1,000 users. The average cost of a CPM campaign for a small business ends up at around $11.

Why pay more for your clicks? PPC is like an auction – you’ll need to bid more money to Facebook than your competitors in order to have your advert appear higher. 

How about the Twitter advertising costs?

Advertising on the Twittersphere works in similar ways to Facebook. You can promote Tweets to appear on people’s Twitter feed, even if they don’t follow your account. You’ll then pay for each time someone clicks, replies, or retweets that ‘sponsored’ Tweet – this costs on average $1.35 per click.

You can also promote your whole brand and pay for each new follower you gain – usually around $2 to $4 per follower – or you can promote a hashtag to encourage users to talk about your brand. This last option costs a flat rate of $200,000 per day, so it’s suited to larger businesses with an established online presence and healthy social marketing budget.

PPC Advertising Cost

As we’ve explained above, PPC involves bidding on search terms in order to secure the best positions and visibility for your links, websites, and adverts. Unlike social media advertising, generic PPC advertising primarily takes place on the SERPs (Search Engine Results Pages), rather than social media timelines. So rather than pay Facebook, your business pays Google, Bing, Yahoo, and co.

According to one of the nation’s best PPC Management Agencies, WebFX, the average small and medium-sized businesses spend between $9,000 and $10,000 on PPC each month. This usually equates to around 5% to 25% of a company’s monthly advertising budget.

Next Steps

You now know the average digital marketing cost for SEO, Social Media, and PPC in the US. Is it worth the investment? Let’s put it this way – a new digital marketing campaign could be just the trick for gaining new customers, becoming more visible online, and beating your competitors. Here’s a quick summary of the average cost of digital marketing:

Digital Marketing Channel

Average Monthly Price

SEO

$750 – $1,500

Social Media

$4,000 – $7,000

PPC

$9,000 – $10,000

So, if you’d like to start creating some digital marketing magic, you’ve come to the right place. We can match you with some of the nation’s best digital marketing agencies – just tell us your digital desires, and you’ll receive some tailored quotes. It only takes a minute, and it’s free – winning!

Rob Binns
Rob Binns Senior Writer

Rob writes mainly about the payments industry, but also brings industry-specific knowledge of CRM software, social media monitoring, and invoice finance. When not exasperating his editor with bad puns, he can be found relaxing in a sunny corner, with a beer and a battered copy of Dostoevsky.

Wix Review 2020: All You Need To Know

By Rob Binns | Senior Writer

What are all the facts, figures, and features of the world’s most popular website builder? Let’s find out…

wix review

Pros:

  • Very easy to use
  • Offers Wix ADI (Artificial Design Intelligence)
  • A free plan is available

X Cons:

  • Template choice is fixed after publishing
  • Free plan comes with Wix adverts and subdomains

Wix is one of the largest names in the web design world, offering lots of creative flexibility, powerful ecommerce functionality, and intuitive design tools – all at competitive prices. 

In our Wix review, we cover all the important areas like design features, marketing tools, customer support, the app market, and more. We also dissect each of Wix’s price plans to help you decide which subscription is best for you, and whether it’s worth your money.

Is Wix the fix your business needs? Read on to find out, or click one of the links below to jump to your favorite section.

Quick facts:

  • Wix currently powers over 110 million websites
  • It supports 16 languages
  • 45,000 new users sign up every day
Does Wix sound like the website builder for you? Start creating today

What are Wix’s Features and Benefits?

What are the tools that make Wix so universally loved? In this section, we cover the standout Wix features that can help your website and your business standout from the competition.

Wix ADI (Artificial Design Intelligence)

Wix ADI can build a professional-looking website for you in just a few minutes. All you have to do is answer a few quick questions about your industry, the features you’ll need, and the colours you want, then you’ll have a new website ready to go live. It’s perfect for busy business owners who are looking to get online quickly. 

In terms of flexibility, you’re offered three different homepages to choose from before the final reveal. However, you’re restricted to making small edits to the final design.

wix adi homepage suggestions

Wix ADI creates and suggests new website designs within minutes


500+ Tasty Templates

If you want to take creative control over your website, the Wix Editor has over 500 sumptuous templates for you to choose from. These templates even cover hundreds of industries including graphic design, music, hospitality, small businesses, and many more. However, you should know that you can’t switch templates after you publish, so make sure you’re happy with your choice.

wix templates

There’s a Wix template to match nearly every industry out there


Comprehensive Customer Support

When it comes to your website worries and woes, Wix can fix it all. Having trouble with a tool? Each feature comes with clickable question mark that brings up a snippet from the Help Center, featuring tips and sometimes a video tutorial. 

Looking for some more personal TLC? The Wix team is available via email from Monday to Thursday, 5am – 5pm EST, and via phone 24/7. The point we’re trying to make here is: Wix has all the support you need to ensure your web design journey never stops for too long.

wix help center

Wix is the most user-friendly website builder on the market, offering helpful cues and customer support


Wix Ascend

This is Wix’s all-in-one digital marketing tool. It lets you automate your workflow, create email and social media campaigns, supercharge your SEO (search engine optimization), and implement a live chat feature to help your visitors, all in one place.

Sadly, it’s not free. But, as they say, you have to spend money to make money, and digital marketing is one of the best tools for growing your business. There are three Ascend price plans to choose from, which you can see below…

Plan

Price (monthly)

What you’ll get

Unlimited

$45

  • Unlimited lead capture forms 
  • Unlimited monthly email & social campaigns
  • One million emails per month
  • VIP ‘queue-jump’ support
  • Unlimited contributors

Professional

$21

  • 150 lead capture forms
  • 20 monthly email & social campaigns
  • 50,000 emails per month
  • Five contributors

Basic

$8

  • 50 lead capture forms
  • Five monthly email & social campaigns
  • 9,500 emails per month
  • One contributor

Delightful Drag-and-Drop

Drag and what? It sounds odd, but we’ll drop some knowledge. This is one of Wix’s best and most intuitive features, and it’s what makes Wix the best website builder available today. How does it work? Simply click and drag whichever element you’d like to add – like an image, text box, or shaped icon – then drop it anywhere on your website. It’s that easy. 

wix drag and drop functionality

Customizing your website couldn’t be easier with Wix’s drag-and-drop feature


Appy Go Lucky

Just like the app center on your smartphone, the Wix App Market lets you install a range of features, tools, and other functionalities to improve your website’s performance. There are hundreds of apps to choose from, covering everything from social media live feeds and online stores to portfolio galleries and customer information forms. We found that most apps are free to install, but some will cost a small fee.

wix app market

The Wix App Market has tools, tricks, and tips to help bolster your website


How Much Do Wix’s Regular Website Plans Cost?

Wix has five plans that allow you to build a website, including a free plan – which is a useful feature considering the average cost of a website these days – (it also has four ecommerce website-specific price plans, which we’ll cover in the next section). When paid yearly, the regular website subscription prices are as follows:

Plan

Monthly price (excl. VAT)

What you’ll get

Free

$0

  • Hundreds of templates
  • Unlimited pages
  • Wix adverts on every page
  • ‘.wixsite.com’ subdomain

Combo

$13

  • 2GB Bandwidth
  • 3GB Storage
  • Use your own website URL
  • Remove Wix ads
  • Free domain for one year
  • 30 minutes of embedded video

Unlimited

$17

  • Unlimited Bandwidth
  • 10GB Storage
  • Site Booster App worth $60
  • Visitor Analytics App worth $60

Pro

$22

  • 20GB Storage
  • Events calendar
  • Professional logo worth $50
  • Social Media logo files

VIP

$39

  • Priority response on Wix Answer’s page
  • VIP Queue jump customer support
Ready to build an online presence for your business? Create your website

Free Plan

Best for: Very Basic Websites

Wix offers a free plan – so what’s not to love? A few things, really. While it does let you build a beautiful website at no cost, you’ll have Wix adverts on every page of your website, a ‘wixsite.com’ subdomain afflicting your URL, limited features, and basic customer support. This plan is for very basic websites and for these reasons, we’d recommend spending a few dollars per month to give your website the sleek feel it deserves.

Combo ($13/month)

Best for: Personal Websites and Blogs

This plan is ideal for personal (non-business) websites. With the Combo plan, you can remove the unsightly Wix adverts, add up to 30 minutes of video to give your site a more engaging spin, and connect your own website domain. These are all the features you need to build a simple website that looks professional, and don’t forget you can take a virtual stroll around the Wix App Market for more handy features.

Unlimited ($17/month)

Best for: Entrepreneurs and freelancers

This plan is ideal for small business owners, entrepreneurs and freelancers. Why? You can get your online business dice rolling with unlimited bandwidth – to give your website that lightning quick user experience – and access to the Site Booster App to help drive new visitors to your website, which usually costs $60.

Pro ($22/month)

Best for: Small businesses looking to grow

Wix’s best value price plan costs around $5 per week, and opens your website up to Wix Ascend. This plan is therefore ideal for building fruitful marketing campaigns, growing your social media presence, automating your customer responses, and generally increasing awareness of your business.

VIP ($39/month)

Best for: Large business websites

If you have a bigger budget to spend on your website ambitions, then you should go for the VIP plan. This option gives you access to priority customer support, and a brand new logo from Wix’s Logo Maker, usually costing $40, in over 40 different sizes to use on social media. It’s a VIP experience for larger businesses that don’t need to sell anything online.


How Much Does Wix Ecommerce Cost?

Wix is also one of the best ecommerce platforms around, letting you build a beautiful online store with ease. But how much do these ecommerce plans cost, and who are they best for?

Plan

Monthly price (excl. VAT)

What you’ll get

Business Basic

$23

  • Accept online payments
  • 100% commission free
  • Unlimited bandwidth
  • 20GB storage
  • Google Analytics
  • $300 Google Ad vouchers
  • Five hours of video
  • Site Booster and Visitor Analytics app worth $60 each

Business Unlimited

$27

  • 35GB storage
  • Upload 10 hours of video
  • Professional logo worth $50
  • 40+ different sizes of your logo to use on social media
  • Visitor Analytics app worth $60

Business VIP

$49

  • 50GB storage
  • Upload unlimited hours of video
  • Priority customer support

Business Basic ($23/month)

Best for: Small ecommerce stores

If you want to build an awesome website and sell a few items on the side, then Business Basic is your best bet. This plan is great for small online stores, enabling you to accept online payments, analyse your visitors’ behaviour with the Visitor Analytics app, and increase traffic to your website with the Site Booster app.

Business Unlimited ($27/month)

Best for: Fast growing businesses

Want more for your online store? The Business Unlimited plan unlocks some premium apps, gives you more storage, and gives you access to email campaigns for just $4 more per month. This price plan is suited to larger ecommerce stores with an already established online presence. If you’re just starting on your ecommerce journey, then you should opt for the Basic plan.

Business VIP ($49/month)

Best for: Businesses with large budgets

As the priciest ecommerce price plan Wix has to offer, Business VIP is unsurprisingly suited to large online stores. For $49 per month, you’ll have 50GB storage to play with, which means there’ll be plenty of room for plenty of products. On this plan, you’ll also benefit from priority customer support responses.

Overall, Wix is wonderful value for money. Unlike its rivals – Squarespace, GoDaddy, and Shopify – Wix offers a free plan which is great for starting your website-building journey.

But for just $13 per month, the Combo Plan lets you turn that journey into a successful business adventure. On this plan, you can remove Wix adverts from your web pages and the ‘wixsite.com’ subdomain from your URL, and you get access to the huge App Market to give your website more muscles to flex.

Wix even offers a 14-day money back guarantee, so you can get your money back if you’re not totally happy within a fortnight.

What do Wix’s Customer Reviews Say?

We trawled the customer review site, Capterra, to see what some of the most recent Wix users really think of the website builder.

“I love the customization that Wix provides. I usually start off with a blank template and build my own websites from scratch, so I love the quick drag-and-drop functions and the ability to customize absolutely everything right down to the font size and color. I also love the new app for the blog, which makes keeping up with posting easy and accessible.”

– Sarah O, Wix customer

“After creating websites in WordPress, Dreamweaver and even with direct code, Wix is astoundingly refreshing and easy. ”

– Matt A, Wix Customer

“I use Wix to teach my students the basics of website creation. The websites they have created in three days time were looking good, so I was happy (and the students too!)

– Zee G, Wix customer


Expert Verdict

Wix is the most popular website builder in the world – it’s fun, easy, and free to use. While the free plan has some limitations – in that your website will have Wix adverts on every page, and a ‘wixsite.com’ subdomain on your URL – it offers some of the best value premium plans on the market, which can remove these blemishes. 

Freedom in design is where Wix comes into its own. You can choose from over 500 professionally designed templates, covering a huge range of industries, to help impress your customers, clients, family, and friends. One downside to Wix is that you can’t change templates after going live, which can lead to complications for the indecisive web designers among us!

Ascend has taken Wix to new heights over its competitors in terms of marketing. Available as a subscription, this all-in-one package has made marketing easier than ever, letting you create multiple email campaigns, automate customer responses, integrate a live chat and much more, all with a few clicks.

While on the simplicity theme, don’t forget that Wix ADI allows you to create a professional looking website within minutes. All you have to do is answer a few questions about your website, and Wix ADI will suggest a brand new website, ready to publish.

Wix also lets you achieve your ecommerce empire ambitions with its range of great value price plans aimed specifically at building online stores. From just $23/month, you can create a stunning website, accept online payments, and implement some brilliant ecommerce tools in areas like shipping, finance, and analytics.

As we’ve shown, Wix has a few wonderful tricks up its sleeve which can help build your online presence. Keen to get involved? Then try Wix today, and see where your website can take your business.

Is Wix the fix your business needs? Start Creating Today
Rob Binns
Rob Binns Senior Writer

Rob writes mainly about the payments industry, but also brings industry-specific knowledge of CRM software, social media monitoring, and invoice finance. When not exasperating his editor with bad puns, he can be found relaxing in a sunny corner, with a beer and a battered copy of Dostoevsky.

Square POS Review

By Rob Binns | Senior Writer

Squaring up has never been easier, thanks to Square’s simple, modern POS system


square banner

Pros:

  • Great option for small businesses
  • Free POS software
  • Tailored POS packages available

X Cons:

  • Higher processing fees not cost-effective for larger businesses
  • POS features not as sophisticated as competitors’
What is a Square POS System? Square is an integrated merchant account and mobile payment provider that offers an easy, all-in-one POS solution to new and small businesses.

Square started out as mobile payment solution, as its founders wanted to provide new and small businesses with a quick and convenient way to start taking payments. It’s now expanded its services, offering tailored retail and hospitality POS software, a range of modern hardware, and even Square Cash, which allows you to send and receive cash for free. 

One of Square’s biggest selling points is its free point of sale software. Users benefit from PCI compliant, secure payment processing, plus all the tools they need to manage sales, analyse stats, and manage staff. Although Square’s credit card processing fees are a touch higher than other POS providers, this compensates for the free POS software, and businesses with a low to medium turnover are generally happy with the fees they pay. 

Quick Facts: 

  • Square has been available in Australia since March 2016
  • The Square app has been downloaded more than 33.5 million times

What are Square’s Features and Benefits?

The Square POS App

You can download the Square POS app completely free of charge. It’s easy to set up, and once you’re up and running, you’ll have full access to all of the app’s sales and staff management features. If you’re looking for tailored POS software, you can upgrade to Square’s retail or hospitality package. This costs $60 a month, but you can take full advantage of a free trial before you commit.

Square Register

The Square register is available to purchase for $439. It can be used instead of, or alongside, an iPad. If you don’t want to spend the cash on a Square register, you can purchase the Square stand, which gives your till area a chic, modern look. You can also choose to purchase a Square card reader printer, as well as additional card payment terminals.

Online Store

If you’re looking to take your store online, Square gives you two options. You can use Square’s online platform to host your store, or alternatively, you can integrate Square payments into one of Square’s partner website builder platforms. You can even integrate Square into an open-source website builder if you’re looking for a specific solution.

Integrations

Does Square integrate with Quickbooks and other accounting software? Yes, it does. And in addition to Quickbooks, Square also integrates with other point of sale providers, booking and scheduling platforms, inventory management tools, and more sophisticated team management software.


Receive tailored POS quotes for your business Get free quotes

To make things easy, we’ve split the cost of Square’s POS into three sections: hardware, software, and processing fees. 

The cost of Square hardware

The great thing about Square is you can make it as cheap or as expensive as you want. There’s nothing stopping you from downloading the app onto your existing mobile phone or tablet, totally voiding the cost of the most expensive part of your POS system. Then the only expenses you’ll need to consider are the cost of the card reader and the processing fees.

However, if you do choose to invest in Square hardware, this is how much you can expect to pay:

Popup shop/restaurantEstablished shop/restaurant
  • Square card reader $59
  • Receipt printer $289
  • Square Terminal $439
  • Receipt printer $289
  • Cash drawer $99
Total: $348Total: $824

There are also heaps of Square accessories, including:

  • USB Barcode Scanner $99
  • Kitchen printer $289
  • Square stand with chip reader $299

The cost of Square Software

Square’s software is available completely free of charge. There are no hidden fees, and you don’t need to upgrade to access certain features. You’ll have full access to Square’s dashboard, reporting and analytics, app marketplace, and employee management tools. 

If you would prefer software that offers industry-specific features, Square does provide retail and hospitality packages. These are available at $60 a month, based on one register, then $20 a month for each additional register

The cost of Square’s processing fees

Square’s processing fees change depending on how the transaction is made – and that’s not the only factor that affects how much you’ll pay. Take a look at the processing fees in the table below to see what else changes.

In Person PaymentsCard-not-present Payments (including ecommerce)
Square Card Reader1.9%2.2%
Square Terminal1.6%2.2%

Yes, that’s right – Square actually rewards you for choosing its terminal over its card reader. So while it may be an additional expense, you’ll slowly be able to make a return on your investment thanks to the lower processing fees that come with it. 


Is Square POS Right for my Business?

So how do you know if Square is the right option for you? Ask yourself the following questions:

Does Square offer enough features for my business?

Square isn’t the most featureful POS system on the planet, but it does offer everything you need for your business to start selling – and growing. With that being the case, we think Square is great for:

  • Up-and-coming businesses
  • Cafes and coffee shops
  • Popup stands and food trucks
  • Market stall vendors
  • Mobile workers

But that doesn’t mean bigger businesses should write off Square completely. It does allow you to create a fully customised POS system, and it’ll offer you customised rates based on your predicted turnover. If your needs are basic, and you’re after a reasonably cheap POS system, Square can hit that spot. 

However, if you are looking for a more sophisticated solution, you’re better off checking out tailored retail and restaurant POS systems.

How long does Square take to set up?

Square’s all-in-one solution allows you to literally plug in and start taking payments, making it incredibly easy for you to start making money. 

In fact, Square is so easy to set up, we’ve provided you with step by step instructions below.

  1. Click ‘Get started’ on the top right corner of Square’s website 
  2. Choose your business type – select either Business or Individual
  3. Select how you’ll sell and take payments – is your business bricks and mortar, an online store, etc.
  4. Choose from a range of optional (and paid for) retail and hospitality add-ons
  5. Enter your business details
  6. Confirm your identity
  7. Choose your deposit speed (next day is free, same day incurs an additional charge)
  8. Connect your bank account
  9. Choose your card reader
  10. Download the app onto your phone or tablet – and that’s it!

What do Square POS Customer Reviews Say?

For the most part, Square’s customers are very happy with the product. They went to Square looking for a simple way to start taking payments, and that’s exactly what they received. Here’s a comment from Joseph, a small business owner:

If you’re a business owner and you sell products or services, especially if you have multiple sites and/or have a mobile sales force, this product is a must. The access is easy, the interface is friendly, and the payment system is quick.”

The only negatives are Square’s lack of features – most notably its reporting, which doesn’t offer the same level of sophistication as paid POS systems. And according to a fair few business owners, reading and interpreting the reports that Square produces can be a little difficult. Aurora, a health and fitness business owner, says:

“Square Point of Sale is excellent for receiving payments, and I don’t have any negative experiences with the platform. The only thing I wish would be that the analytics and reports that I receive for all payments and invoices would be easier to read. I have a bit of trouble understanding them. Other than that, overall great platform.”

Expert Verdict

In summary, Square POS offers new and small businesses a quick and easy way to start taking payments. Its software is free, and you can choose to upgrade to paid retail or hospitality packages if required. 

Although Square POS offers all the features you need to make a success of your business, the functionality of each feature is very top level, meaning it lacks the sophistication that larger businesses may need from their POS system. 

If you’re looking for a more sophisticated POS system, take a look at the options in the section below. Alternatively, let us find you the best POS system for your business. All you need to do is enter a few details into our system, and we’ll send you the suppliers that best match your requirements. They’ll soon be in touch with quotes and more information – it’s as easy as that. 


What Other POS Systems Should I Consider?

There’s no denying that Square’s biggest pull factor is its free software. But even paying a small amount each month can increase the amount of features you can access. These paid POS systems can grow with your business, providing you with all the tools you need in order to flourish.

Rob Binns
Rob Binns Senior Writer

Rob writes mainly about the payments industry, but also brings industry-specific knowledge of CRM software, social media monitoring, and invoice finance. When not exasperating his editor with bad puns, he can be found relaxing in a sunny corner, with a beer and a battered copy of Dostoevsky.

The Ultimate Guide to the ELD Mandate in Canada

By Rob Binns | Senior Writer

By June 12, 2021, Canadian commercial vehicles need to be fitted with ELDs. Here’s everything you need to know to get up to speed…


Fleet managers, put down those pens and paper logbooks – the ELD mandate is coming to Canada!

That’s right: following in the US’ tyre prints, Canada’s commercial vehicle operators and bus drivers are now being asked to ditch daily paper logs in favor of electronic logs, or elogs.

Complying with the mandate will take preparation, communication, and dedication, and it’s best to be as informed as possible before embarking on this regulatory journey. To help you get there, this guide will answer all your questions, and shed light on some of the ways you can prepare for the new law.

Let’s get started!


ELD Mandate

What is the ELD mandate?

Set by the CCMTA (Canadian Council of Motor Transport Administrators), the ELD mandate requires all commercial vehicles and buses to be fitted with ELDs (electronic logging devices).

These devices accurately record:

  • The hours that drivers spend driving (hours of service, or HOS)
  • The amount of time they spend on- and off-duty during each driving stint (records of duty status, or RODS)

It goes without saying that ELDs present a much better alternative to daily paper logs, which are time-consuming, easily damaged, and often filled out inaccurately. But why should using these clever devices be a legal requirement?

Well, the accurate RODS and HOS reporting gathered by ELDs makes for a much safer working environment for drivers. Crucially, these devices ensure that drivers aren’t on the road for longer than is safe, and are taking the breaks they should be.

In minimizing driver fatigue, estimates say that the ELD mandate will prevent thousands of road crashes every year. As if that wasn’t a good enough reason, it’s also been suggested that the mandate will save billions of dollars worth of paperwork expenses.

When will the ELD mandate come into force in Canada?

So, when are electronic logs mandatory? Now that the law’s finalized regulations are in place, it’s been confirmed that the ELD mandate will become law in Canada on June 12, 2021. So, you’ll need to make sure you’ve got an ELD system in place before then.


Who needs ELDs?

The majority of Canada’s commercial motor vehicles and buses will need to be fitted with ELDs to comply with the mandate.

Are your drivers currently required to fill out paper logbooks, or use another means of recording RODS and HOS? If so, you will need to upgrade to ELDs ahead of June 12, 2021. 

Unless, that is, your vehicles fall into one of the mandate’s categories for exemption…


What are the ELD mandate Canada exceptions?

Your vehicles will be exempt from the rule – and thus will not need to have ELDs installed – if they: 

  • Operate under a permit from a provincial or territorial HOS director
  • Have a statutory exemption
  • Are subject to a rental agreement with terms under 30 days
  • Were manufactured before the year 2000

How the Canadian and US ELD mandates differ

On the whole, the Canadian ELD mandate will be largely similar to the mandate that’s already in place in the US.

However, there are a few key differences to expect, and we’ve outlined them below. This is not an exhaustive list – rather, we’ve simply covered the biggest, most impactful discrepancies…

1. The certification process

In the Canadian mandate…In the US mandate…
ELD systems must be certified by a third party, which will test them to ensure they meet official regulations.ELD system manufacturers are able to self-certify their own devices, testing them themselves to ensure they meet regulations.

2. The HOS and off-duty time rules

In the Canadian mandate…In the US mandate…
The rules are flexible. Drivers have 16 hours in which to complete work, but must spend two of these hours off-duty. This can be split into separate periods of 30 or 60 minutes, or be taken all at once. Drivers can defer unused off-duty time to the next day. NB: These are the same rules that have been in place since 2005. The mandate won’t change them – its purpose is simply to enforce them.The rules are stricter. After eight hours of driving, drivers must take a half-hour break.

3. Restrictions on personal conveyance

In the Canadian mandate…In the US mandate…
There are restrictions on personal conveyance (when a driver uses a commercial vehicle for non-work purposes, such as driving from a motel to a restaurant). Drivers can use up to 75km on personal conveyance. An ELD will automatically record anything beyond this limit as on-duty driving time, enforcing the restriction.There are no restrictions on personal conveyance. During a job, drivers can use as many miles and minutes as they need for non-work-related travel.

4. How roadside inspectors access your HOS data

In the Canadian mandate…In the US mandate…
Your ELD data can be transferred directly to the inspector via a given email address, cutting out the eRODS middleman.ELD data can be transferred to a database called eRODS (electronic records of duty status), which the inspector can then access.

How to prepare for the ELD mandate

So, how do you go about setting up an ELD system? Here are some tips…

Implement a fleet management system

Perhaps the easiest, cheapest, and ultimately most beneficial way to integrate an ELD system into your fleet is to install a fleet management solution that offers ELD compliance as part of its package.

If you’re already using a fleet management system, get in touch with your supplier to find out whether it offers an ELD add-on. If not, it could be worth switching to a more forward-thinking provider. If you still aren’t using a fleet management system, the upcoming ELD deadline is an excellent excuse to implement one!

A fleet management system can provide you with all the tools you need to get compliant at a lower cost than if you were paying for an ELD system on its own (fleet management costs start at less than $20 per vehicle, per month). On top of that, it can also help you to:

  • Slash your fuel usage and costs by plotting the most efficient routes
  • Monitor your drivers’ behavior and train them when needed
  • Keep on top of vehicle maintenance with automated scheduling and alerts
  • Prevent unauthorized use of your vehicles with geofencing
  • Locate any of your vehicles in a jiffy using GPS tracking
  • Provide accurate ETAs and service updates to your clients and customers
With the mandate approaching, you should opt for a fleet management supplier that provides:

  1. ELDs, an app drivers can use to update their duty status, and a means by which you can look at your elogs (e.g. a software portal)
  2. ELDs that have been certified as compliant by a third party, in accordance with Canadian laws
  3. Professional installers with experience in installing ELDs (if you opt for hardwired rather than plug-and-play devices)
  4. A free trial, so you can try before you buy
  5. Training materials to help you and your staff get to grips with the system

So, what’s next? Well, if you’d like an easy way to compare the best fleet management systems for you, we can help! Answer a few quick questions about your fleet (be sure to tell us you want ELDs!), and we’ll match you with the suppliers that can best cater to your unique needs. You’ll hear from them with tailored quotes and info – the rest is up to you! 

Make the switch easy for your staff

For some, breaking away from the longstanding tradition of using paper logs is going to be tough. To ease your drivers and dispatchers into the new way of doing things, you should:

  1. Inform them of what’s going to change as early as possible
  2. Be clear about the benefits of using an ELD system – ultimately, it’ll be a time-saver and will make everyone safer
  3. Get your drivers involved in the supplier selection process – ask them to provide feedback on the devices and apps that you test
  4. Provide everyone with training in using the new system (most ELD providers will offer this themselves)

Keep your eye on the US mandate

The Canadian ELD mandate is expected to be very similar to the US’ version of the rule.

As the American mandate is already in place – it first became law in December 2017, and the final deadline for all US fleets to comply falls in December 2019 – it’s worth doing some research into the US mandate, how it works, and what American fleet businesses are doing to comply with it.


How much do electronic logs cost?

Ahead of the US mandate, the FMCSA (Federal Motor Carrier Safety Administration) commissioned a study to work out how much ELDs would cost the average fleet business on a yearly basis.

The study examined a range of HOS logging devices active in the US. Their prices varied drastically, ranging from 165 USD to 832 USD per vehicle, per year. However, the most popular device at the time was found to cost 495 USD per vehicle, per year.

While it’s reasonable to expect that Canadian prices will be similar to those in the US, you should consider these as ballpark figures rather than indisputable predictions – not least because prices have started to drop in the years since this study was conducted.

And, as we mentioned earlier, you’ll likely be able to secure yourself a much better deal by opting for a fleet management package with an ELD system thrown in.

On that note, we can help you to quickly compare prices from a range of fleet management providers that supply ELDs. All you need to do is answer a few short questions about your fleet and what you want, and we’ll match you with companies that can meet your needs. They’ll provide quotes and info tailored to you to help you make an informed decision.


FAQs

How do elogs work?

Let’s start with the basics: an ELD is a small device that can be connected to a vehicle in order to synchronize with its engine.

ELDs can either be hardwired into a vehicle, or simply plugged into the vehicle’s cigarette lighter. While the former method is more secure, the latter’s plug-and-play approach makes for an easier, quicker, and cheaper installation.

When installed, ELDs automatically gather data from the vehicle’s engine, including driving time, ignition status, odometer readings, number of miles driven, and more.  

Meanwhile, it’ll be up to your drivers to keep their duty status updated. ELD systems tend to come with their own apps specifically for drivers – using this app, your drivers will be able to enter their on-duty time and off-duty time in real-time.

All of this data will be recorded in elogs, then presented to you in a digestible format via an ELD management software portal, which you’ll get as part of your ELD package.


Can I still use paper logs?

As things stand, you’ll be able to continue using paper logbooks instead of ELDs if…

  • You’re exempt from the mandate. Take a look back at our section on the mandate’s exceptions to find out if you will be! 
  • One (or more) of your ELDs malfunctions. Skip onto the question below for the lowdown on what to do if this happens…

Of course, for those who have to comply with the ELD mandate, there’s nothing to stop you from using paper logbooks alongside your elogs. But the real question is, why would you want to?

ELD reporting is quicker, easier, and more accurate than keeping paper logs. While the change might seem daunting and potentially expensive at first, we’re confident that it’ll benefit you in the long run. 


What happens if an ELD stops working?

If one of your driver’s ELDs stops working, they’ll be allowed to go back to using daily paper logs for up to 14 days (or until they return home from a trip that takes longer than 14 days).

During this two-week grace period, you’ll be expected to get that ELD fixed or replaced. Otherwise, when the 14 days are up, you’ll have to stop using the vehicle with the defective ELD completely until you’ve got a functioning one fitted.

Rob Binns
Rob Binns Senior Writer

Rob writes mainly about the payments industry, but also brings industry-specific knowledge of CRM software, social media monitoring, and invoice finance. When not exasperating his editor with bad puns, he can be found relaxing in a sunny corner, with a beer and a battered copy of Dostoevsky.

Kounta Review

By Rob Binns | Senior Writer

kounta POS

Pros:

  • Customisable interface
  • Customisable analytics
  • Compatible with a range of hardware

X Cons:

  • Analytics and inventory not included as standard
  • Only targets the hospitality market
At a glance: Offering up a customisable user interface, great customer service, and compatibility with a range of hardware, you can count on Kounta for your next piece of POS kit.

Kounta is one of Australia’s most popular hospitality POS suppliers, and it’s well deserving of that accolade. It gives you the ability to create a POS system that works for your business – you don’t need to worry about investing in brand new hardware, nor do you need to worry about compromising on user experience.

And when it comes to positive POS system reviews, Kounta has them in droves. You only need to scroll through some of user comments to see how much of a positive impact a Kounta POS system has had on both new and well-established businesses.

Quick facts:

  • Kounta’s head office is in Sydney, Australia
  • The POS supplier was founded in 2012, and now employs over 70 people

Kounta’s Features and Benefits

✔  Customise your POS interface

Kounta clearly understands that every hospitality business is run differently. You may want to organise your menu in a particular way, or set up the system so it prompts staff to upsell, or inform customers of allergens. Kounta allows you to run your business just how you want to.

kounta interface

✔ Take Orders Anywhere

Take orders at the counter, at the table, or even accept orders made over an app. Kounta gives you the freedom to take orders any way you wish, which also gives you the freedom to run your business any way you wish. And when orders can come in through an app, too, you know you’ve got all the bases covered.
kounta take orders

✔ Take Payments

A POS system wouldn’t be a POS system if it couldn’t take card payments. And thankfully, Kounta’s intuitive payment processing makes taking card payments a breeze. It also helps that Kounta is compatible with a range of payment solutions, including Tyro, WestPac, and all the big banks.
kounta take payments

✔ Manage Customers

Hospitality is a competitive industry, so when a customer comes in to your cafe or restaurant, you want to keep them. Thanks to Kounta’s customer management system, you can sign customers up to your loyalty scheme. Kounta then takes note of their menu choices, and can send them targeted marketing to keep them coming back.
kounta manage customers

✔ Get Customised Reporting

You can’t make improvements about the way you run your business without data. With Kounta providing you with information on your best selling menu items, and highest performing staff, you’ll be taking your business from strength to strength in no time!
kounta reporting

How Much Does Kounta Cost?

The great thing about Kounta is that its pricing is very transparent. It has three tiers – Sell, Manage, and Extend, and each includes 24/7 customer support. Let’s see what else you can get for your money:

SellManageExtend
$60/month$120/month$180/month
Includes:

  • Sales
  • Wastage
  • Tipping
  • Order types
  • Bar tabs
  • Custom receipt footer
  • Basic inventory control
  • Third party integrations
Includes everything in the ‘Sell’ package, plus…

    • Table management
    • Order control
    • Staff management
    • Multiple price lists
    • Gift cards

Customer display

Includes everything in the ‘Sell’ and ‘Manage’ packages, plus…

  • Advanced production printing
  • Automatic promotions
  • Guest tracking
  • Refund reasons
  • Training courses

It’s worth bearing in mind that Kounta charges on a per register, per site basis. It charges $60 for your first register on every site, then an additional $40 a month for each additional register on every site.

You should also take note that Kounta’s analytics and advanced stock control packages – named ‘Insights’ and ‘Purchase’, respectively – are sold as separate. Their pricing, too, is tiered depending on the range of features you require, and charged per site.

InsightsPurchase
View
– $40
Lite
– $0
Share
– $80
Advanced
– $40
Custom
– $120

What does this mean for my business?

Thankfully, Kounta has very handily advised which plans are suitable for small, medium, and large scale business. Below, we’ve worked out the amount you can expect to pay per year based on the type of business you own:

Pop Up Bar or ShopCafes and TakeawaysRestaurants and Pubs
$1,200/year (includes View Insights package)$2,400/year (includes Share Insights package)$4,080/year (includes Custom Insights package and Advanced Purchase package)

As you can see from the figures, Kounta isn’t the cheapest POS system around. If you think that these ball-park figures are on the high side, you can check out how much other POS system providers are charging by simply filling in our short form. Click here to provide us with a few details about your business, then our system will you with the providers that best suit your needs. They’ll then be in touch with quotes and more information.

Is Kounta Right for my Business?

As you may have already worked out from the rest of this review, Kounta is a POS system that has been tailored to the hospitality sector. This means retail businesses should look elsewhere for a system. But for hospitality business, Kounta is a solid option – and here’s why.

There’s no denying that Kounta is a hugely versatile POS system with heaps of capabilities. It’s been cleverly structured so that businesses pay for the features they need, and no more. This means that small businesses have all the tools they need to start selling, while larger or more established businesses can add tools to their package as and when they need them.

Kounta is all about customisation. It knows that each hospitality business is unique, and therefore allows you to customise its interface to suit the way in which your business operates. You can also customise things like receipts, customer comms, and your analytics reports.

And if you’re in a location where the wifi connection is a bit hit and miss, you can be confident in the knowledge that Kounta is storing all of your sales data onto your device, and will automatically upload everything to the cloud once you’re back online.

That all being said, Kounta has a lot of features, and therefore isn’t the quickest or simplest to set up. You’ll therefore need to set aside some time to set up your system before you open, or at least accept that you will have some downtime if you’re planning on upgrading your current POS system to Kounta.

What do Kounta’s Customer Reviews Say?

There’s no denying that Kounta’s customers score its POS system highly. Here’s one of Kounta’s most glowing reviews, submitted by Evan from Round Bird:

“Kounta is a POS system has been able to grow with us, providing flexibility and ease of use that is a massive relief when you the pressures of an expanding business to contend with. The ability to simply add or subtract registers, combined with the functionality of an internet based system makes change relatively pain free. Wireless waiter stations, Abert pay terminals, Bluetooth printers (which I don’t have, am excited about and will probably get, it’s all so easy to use.”

On the other hand, some reviewers have brought up problems with the system. Here are some of the main issues that Kounta’s customers are facing:

  • Bugs with scale and scanner integration
  • Occasional bugs with printing
  • It’s not the cheapest POS system around
  • Reporting is not as in depth as some businesses would like
  • No staff onboarding tuition

What Other POS Systems Should I Consider?

If you’re still undecided on whether Kounta is the right POS system for your business, why not check out our main restaurant POS page? We’ve suggested five more suppliers, and provided advice on what you should be watching out for if you’re looking to invest in a new POS system.

Alternatively, you can use our comparison service to put yourself in touch with suppliers that best match your requirements. All you need to do is click here to provide us with a few details about your business, then sit back and wait for POS suppliers to get in touch.

Rob Binns
Rob Binns Senior Writer

Rob writes mainly about the payments industry, but also brings industry-specific knowledge of CRM software, social media monitoring, and invoice finance. When not exasperating his editor with bad puns, he can be found relaxing in a sunny corner, with a beer and a battered copy of Dostoevsky.

The Best POS for Restaurants

By Rob Binns | Senior Writer

Cook up a storm of success with these POS systems for restaurants


Whether you own a small deli in the heart of Melbourne, or a beach restaurant near Byron Bay, the one thing that will help you to make a success out of your business is a restaurant POS system.

These systems have been designed to help you manage every area of your restaurant – from your menu to your staff hours – giving you all the ammo you need to bring your customers in and beat your competition.

There’s no doubt that the world of restaurant POS systems is a bit of a minefield, so choosing the right one to commit to is never the easiest thing. Luckily, we at Expert Market have conducted a load of research into which restaurant POS suppliers offer you the best POS for your moolah.

Through our research, we discovered that TouchBistro is the best restaurant POS system. This is because its features have been tailored to the needs of the restaurant industry. Lightspeed comes in as the second best restaurant POS system, and that’s because the system is compatible with a wide range of hardware, and offers great offline capabilities.

You can find out more about each of these suppliers, plus some other great options later in the article. Alternatively, use our comparison service to put yourself in touch with suppliers that match your requirements. Just click here to provide us with a few details about your business.



The Best POS Systems for Restaurants

So which other restaurant POS systems have made the cut? Let’s have a look. Our pick of the best POS systems for restaurants are:

  • TouchBistro
  • Lightspeed
  • Impos
  • Revel Systems
  • Square

Why have these systems made the cut? Let’s see what each of these five restaurant POS systems does best.

The Best Restaurant EPOS SystemsBest For
TouchBistroIndustry-tailored features
LightspeedSophisticated hardware
ImposMulti-site restaurants
Revel SystemsTakeaway restaurants
SquareSmall restaurant businesses

Find out more about each of these restaurant POS suppliers below.

1. TouchBistro

Best for: Industry-tailored features

No matter your aspirations for your restaurant, a TouchBistro POS system will make it happen. Designed for restaurants by ex restaurateurs, TouchBistro has been made to help you manage every single area of your business. All plans include an unlimited amount of users, which is great for growing businesses. And thanks to its 24/7 support, you can be sure that any issues are dealt with quickly and efficiently, minimising downtime.

Pros:

  • Industry-tailored features
  • Unlimited users
  • Great offline features

X Cons:

  • One of the pricier options
  • Reporting isn’t as sophisticated as others
Pricing: AUD pricing available on request

2. Lightspeed

Best for: Sophisticated hardware

While TouchBistro has thought about everything when it comes to software, Lightspeed has thought about everything when it comes to hardware. Its system is compatible with a huge range of POS gadgets, allowing you to have full front of house and kitchen display setups. Even better, Lightspeed offers a ‘lite server’, which automatically backs up all of your data – meaning you won’t lose anything if there’s an outage.

Pros:

  • Create a sophisticated POS system
  • Integrates with a huge range of tools
  • Great back office functionality

X Cons:

  • The best analytics tools come at an extra cost
  • 100% cloud-based – reliable internet connection required
Pricing: Lightspeed’s most popular package starts at $97/month

3. Impos

Best for: Multi-site restaurants

If you’re planning on running a restaurant enterprise, you should take a look at Impos. Marketing itself as ‘Australia’s leading POS provider’, Impos certainly knows what it’s doing. Its enterprise package is not just for multi-site, but for multinational restaurants, and offers you advanced features such as preordering, enterprise resource planning integration, and a sophisticated membership platform.

Pros:

  • Intuitive interface
  • Supports larger restaurant organisations
  • Speedy, despite having lots of features

X Cons:

  • Doesn’t offer tip management
  • No transparent pricing
Pricing: Available on request

4. Revel Systems

Best for: Takeaway restaurants

Revel Systems integrates with a range of delivery applications, allowing you to take orders online through sites like UberEats and branch out to an even wider audience. Even better, Revel Systems enables ingredient-level inventory management, which will help you to keep track of your ingredients and your ordering while you concentrate on cooking for your walk-in and takeaway customers.

Pros:

  • Integrates with delivery management systems
  • Compatible with a wide range of POS hardware
  • Great offline capabilities

X Cons:

  • Can’t be tailored as much as other POS systems
  • Takes a while to customise
Pricing: Available on request

5. Square

Best for: Small restaurant businesses

Square is one of the best POS systems for small restaurants. It’s a no frills system that does everything a small restaurant business needs it to do – and better still, it integrates with its own payment processing system, so there’s no need to worry about finding a compatible merchant account provider. Best of all, Square’s POS software is absolutely free – you just need to bear in mind that Square charges a slightly higher credit card processing fee.

Pros:

  • Free software
  • Smart, discreet hardware
  • Pretty much ‘plug in and go’

X Cons:

  • Higher payment processing fees than other suppliers
  • Not as tailored as other restaurant POS systems
Pricing: Software is free

Expert Verdict

From our research, we discovered that there is a slight variation with what each restaurant POS supplier offers. While some systems are capable of functioning offline, others rely on a strong internet connection. And while some can be customised to meet a range of unique needs, others are more general in functionality, but are cheaper – or even free.

The restaurant POS suppliers that offer the best all-round package are TouchBistro, Lightspeed, and Impos. However, we’ve found that restaurant POS providers aren’t particularly forward with their prices, which means it’s best to get in touch with their sales team. We make this really easy for you – simply click here provide us with a few details about your restaurant business, and we’ll match you with suppliers that best meet your requirements. They’ll then be in touch with prices and more information.


Compare Prices from Leading Restaurant POS Suppliers Get Free Quotes

FAQs

1. How Much Does a POS System Cost?

POS suppliers keep their pricing cards pretty close to their chests. This makes it hard for us to tell you exactly how much a POS system for a restaurant costs. To give you a rough idea, Lightspeed charges $97 for its most popular package, and that includes:

  • 1 register
  • Software
  • Personalised onboarding
  • Unlimited users
  • Basic reporting

2. What are the Key Features of Restaurant POS Software?

If you want to make a success of your restaurant business, you’ll need the following features:

Menu function/prompts

Ideally, your new restaurant POS system will have intuitive menu functionality, allowing you to easily add, remove, and update menu items. You’ll also be able to set up menu prompts, which means your team can upsell at every opportunity, and be aware of any dishes containing allergens.

Payment processing

These days, it’s imperative that you take card payments.Thankfully, most POS systems integrate with a range of merchant account providers, giving you no excuse not to take card payments. In addition to that, you’ll be able to split bills, process vouchers, and even manage tips.

Staff management

Arranging who works what shift can sometimes feel like an impossible task. With a restaurant POS system, staff will be able to input which days they’re available – you’ll be able to see how many hours they’ve worked, and even how much money they’ve put through the till.

Analytics

To really grow your business, you’ll need to have a bird’s eye view of all of your sales figures. Restaurant POS analytics allow that. You’ll be able to draw in-depth reports, discover what’s selling and what’s not, and even monitor marketing campaign wins.


Compare Prices from Leading Restaurant POS Suppliers Get Free Quotes
Rob Binns
Rob Binns Senior Writer

Rob writes mainly about the payments industry, but also brings industry-specific knowledge of CRM software, social media monitoring, and invoice finance. When not exasperating his editor with bad puns, he can be found relaxing in a sunny corner, with a beer and a battered copy of Dostoevsky.