Time tracking software is any software that can monitor your employees' time on task. While there are many options available -- some free, or very low-cost -- for some businesses a comprehensive field service management suite can make more sense.
One of the easiest ways to run an efficient business is by reining in controllable costs. For many businesses payroll is at or near the top of that list, and a good time tracking or time sheet solution can give HR and dispatchers alike a snapshot of weekly activity while also ensuring accuracy of record keeping.
While those are the obvious benefits of time tracking software, there are a few others that can be an asset to your business; many of these are benefits that you may not have considered.
Time Tracking Software Features
While time tracking software varies from one provider to the next, especially when comparing free versus paid options, there is a core set of features worth considering as you choose the right solution for your field service business.
- Time Tracking
- Activity Levels
- Automatic Payroll
- Online Timesheets
- GPS and Locations
- Payroll Budgeting
- Open API
- Advanced Reporting
- Attendance Scheduling
Time Tracking Software Benefits
A solid history of the time spent on projects can give you a better handle on things when the time comes to estimate jobs.
Knowing where your employees' time is being spent can help you eliminate redundant or unnecessary tasks and scheduling, saving you time and money while freeing up technicians for other tasks sooner.
Time tracking software limits manual timekeeping and data entry. That means not only a savings of time, but also fewer chances for time theft and routine clerical errors.
Accurate time tracking is a must for state and federal labor laws, the ACA, and for various forms of industry compliance.
HR and employees alike can access data on time worked, as well as the use or availability of sick time and vacation time.
Accurate timekeeping means accurate payroll, and that keeps your hourly workforce smiling.
Your customers can see the time spent on the job. That keeps billing transparent and puts your customers' minds at ease.
Time Tracking App Integrations
While time tracking software for field service management is typically best used as part of a larger suite of SaaS products, both the standalone and package-based options often have integration options available.
Accounting and payroll software, GPS and geolocation services, fleet management, and project management software may all be options.
Approach this on a case-by-case basis, and if a particular product your business depends on isn't supported right out of the box, find out if your time tracking software has an open API to facilitate integration.
Time Tracking Software Providers
If your service business needs a time tracking solution, you won't want for options. Here are a few that stand out:
Case Study: Aspen Square
Aspen Square relied on physical time cards for the better part of five decades. Time cards were filled out by hand, then mailed to the home office when they were due.
Given that the property management company operates a force of more than one thousand employees across multiple properties, that system was inefficient and highly error-prone. What's more, payroll could take the equivalent of 40 hours -- an entire business week -- to process.
Adopting TimeForce time tracking enabled Aspen Square to drastically reduce errors, cut processing time to a day and a half. The system was also simple enough to use that adoption was smooth and training painless.
Cost savings were realized as postage spending fell (no more mailing time cards), , and as Aspen Square eliminated a great deal of waste on overtime pay lost through inefficient scheduling.
Time Tracker Software Pricing
Pricing for time tracker software varies considerably. There are numerous free options available, some of them quite good if you're looking for a stand-alone option.
We admit that option looks attractive if you're running your business on a shoestring, or simply trying to keep a lid on cost. However, given that field service software can not only pay for itself but also raise your profitability if it's deployed properly, even the more common and more expensive per user/per month pricing model ends up highly cost-effective.