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RepairShopr Software 2019 Review

RepairShopr has small and medium businesses rejoicing - and for good reason


Company Overview

RepairShopr is a comprehensive operations management and ticketing platform designed to increase the efficiency of businesses in the service industry. RepairShopr is trusted by over 100 different businesses in 25 countries.

Versatile, powerful, and easy-to-use, RepairShopr provides its users with invoicing, ticketing, point of sale and a host of other capabilities.

RepairShopr Review
CategoriesRating
Features
Ease of Use
Customization & Support
Summary
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RepairShopr Features

Customer Relationship Management (CRM)

At the core of RepairShopr's software is its powerful and easy-to-use customer relationship management (CRM) system. Fully integrated with email and text, its features include contact history, credit tracking and management, stored credit card information and customer maps. These features, combined with a powerful and user-friendly customer portal, make RepairShopr a leader in its niche.

Ticket Management

Keeping track of tickets and responding to them as efficiently and effectively as possible is essential for the success of any business. RepairShopr offers comprehensive and user-friendly ticket management tools, including a customizable ticket list, heads-up in-shop ticket display, progress updates for tickets and file/image attachment capabilities.

Invoicing, Estimates, and Custom Intake Form Creation

Invoicing becomes simplified and customizable with RepairShopr's complete invoicing module, which gives businesses tools such as customizable payment options, a cart and a deposit system for easy checkouts, automatic recurring invoicing, and more. With RepairShopr, estimates also become fast, accurate, and easy to integrate. RepairShopr's estimate creation platform offers essential tools such as creation using inventory data, fast PDF conversion, and linking estimates to tickets. RepairShopr also offers custom intake form creation, where customers can sign the created intake forms on paper or digitally on a number of devices.

Inventory and Point of Sale (POS) Platforms

RepairShopr offers robust inventory and POS systems to

handle workflows and transactions all kinds and sizes. Its inventory system gives businesses features such as stock level tracking and reorder reminders, track cost, retail, and wholesale pricing, a comprehensive vendor and PO system, and more. On the POS side of things, RepairShopr offers a fully-integrated point-of-sale system with essential features like barcode scanning, change calculation, multiple cash register functionality, and one-click employee changing without login/logout.

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RepairShopr Cost

RepairShopr's repair shop software is available in four service plans. Details and pricing are shown below:

Hobbyist (Free): RepairShopr's Hobbyist service plan allows 1 small business user to operate an account with features including 25 tickets and invoices a month, estimate creation, field jobs, outbound emails, and a customer portal. The hobbyist service plan is free.

One-Man Army ($49.99/Month): The One-Man Army service plan bumps up invoices and tickets to 75 per month and adds several features, including: recurring invoicing, a POS system, website and QuickBooks integration, SMS and snail-mail, and Marketr automated marketing.

Repair Shop ($99.99/Month): RepairShopr's most popular plan, the Repair Shop service plan offers unlimited invoices and tickets per month, as well 10 user accounts and all of the features available on the One-Man Army service plan.

Big Chain ($99.99/Location/Month): Designed for large repair shops or other business chains with multiple locations, RepairShopr's Big Chain service offers all of the features of the Repair Shop plan with 10 user accounts available per location.

Customer Service

RepairShopr has fairly standard contact system in place for customer questions. The company also offers a helpful "Knowledge Base" on its website with information that can help answer many standard questions about its software. RepairShopr also regularly updates its blog with information about new software updates, integrations, and other company news. These resources make it relatively easy for those looking for detailed information about RepairShopr to do so quickly.

Repair Shop Software Designed for All Businesses

RepairShopr's software is designed for service-based businesses, but can be used to help companies of all kinds across several industries. Currently, RepairShopr has helped increase profits and streamline workflow for businesses in the following industries:

• Auto Repair • Cell Phone Repair Shops • Computer Repair Shops • Electrical Contractor Software • Electronics Repair Shops • Franchise Management Software • General Repair Shops • HVAC Service Businesses • IT Consultants & MSP's • Mobile Repair Techs • Musical Instrument Sales/Repair • Plumbing Service Businesses • Scuba / Dive Shops • Small Engine Repair Shops • Watch Repair Shops

Our Verdict

Powerful, easy-to-use, and affordable, RepairShopr is an excellent choice for companies of all sizes looking for a new all-in-one operations software to help consolidate all aspects of their business.

RepairShopr's different service plans ensure that any-sized company can get exactly the features it needs, and the software's continual integration updates mean that it is likely to work well with whatever system you've already got set up.

As repair shop software that does so much more, RepairShopr is highly recommended for those looking to streamline and optimize their customer relations and workflow.