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HouseCall Pro Review

When job management is this easy, you'll wonder how you ever managed without HouseCall Pro


What is HouseCall Pro Field Management Software?

The San Diego-based HouseCall was started by a handful of former Qualcomm employees who wanted to bring service field companies up to speed with technology. The software operates through a complimentary web portal and provides services for both business owners and customers. It’s easy to get started by downloading the free app, and then users can decide after that if it’s worth paying for a premium subscription.

HouseCall Pro Review
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Features
Ease of Use
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Summary
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HouseCall Products

HouseCall deals exclusively in service business scheduling software, offering products for both users and providers.

HouseCall

The company initially launched to help homeowners connect with local technicians across various industries. The software shows availability for and helps people communicate with different service providers, saving users the trouble of calling every local company. This app is free to download and use.

HouseCall Pro

After the initial success of HouseCall, the company decided to create a service for the business owners that were being connected with users. This is also available as a free download with subsequent pricing tiers for businesses of varying capacities. The app offers Google and QuickBooks integration as well as a number of different marketing, scheduling and management features.


HouseCall Pricing

Free

For a single entrepreneur who only needs the most basic provisions, this app is entirely free. You can integrate your other free software and handle simple scheduling and customer communication matters. All plans, free or otherwise, include such features as GPS tracking, a customizable profile, inexpensive credit card processing and a dashboard that shows basic business statistics.

Start

While this level also only provides services to a single user, it comes with the benefits of some marketing tools and increased technical support. The cost for the Start Plan is $35/month.

Grow

The Grow Plan takes HouseCall Pro from super basic to all hands on deck. This option serves unlimited users and has an in-app chat feature so all managers and technicians can communicate. The cost is $89/month, an excellent price for business owners coordinating multiple field workers. At this level you can integrate with QuickBooks and handle reporting and invoicing. There are also additional marketing features that include postcards, email and more.

Manage

The ultimate package from HouseCall Pro enables companies to customize reports and provide field workers with GPS map tracking in addition to the standard GPS software. Your website also gets a boost as customers are able to book directly through your portal as well as through the app. This option will run your company $179/month.

It should be noted that these prices are given to customers who pay annually. If you choose to go with a month-to-month payment plan the prices increase and you’ll also have to cover a $99 activation fee.

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Customer Support

While it might become problematic in the future, right now HouseCall is a small company with a small team that is highly dedicated to helping customers. HouseCall Pro users are able to call, chat or visit the website and watch tutorials when they need assistance, and this system seems to be working well for field services providers from all sorts of industries. As the company grows the support options will need to expand, but as of now everyone seems to be taken care of.


Case Study: Dry-N-Clean Carpet Cleaning

Robert Allen is the president and owner of Dry-N-Clean Carpet Cleaning. When Robert started the business out of the trunk of his car, there wasn’t much paperwork and there certainly weren’t any other employees that he needed to track and manage. However, as more clients started calling and his business kept growing, he needed to update his organization.

After investing in HouseCall Pro, Robert was able to immediately go paperless and start saving massive amounts of time otherwise spent in the office. He also found that the field workers operated more efficiently when using tablets to handle their administrative duties. With user-friendly software and the latest technology, Dry-N-Clean is now bringing in over a million dollars annually and Robert credits HouseCall Pro with a lot of the company’s success.


Our Verdict

From the free plan to the most involved program, HouseCall Pro offers some of the best service business scheduling apps on the market. Companies of all sizes and across all industries have positive things to say about this software and how it has helped improve business operations. Visit the HouseCall Pro website to find out more information on products and price plans.