Breezeworks is a game-changer for distributed workforce management
Breezeworks is a scheduling program that was created for small businesses that usually work outside of typical office locations.
|Ease of Use|
|Reviewed by Expert Market:||01/11/2019|
Breezeworks for Field Services
Breezeworks is field service software that is cloud based, available on mobile devices, and allows professionals and companies to run their businesses from anywhere they may be at any given time.
Features and Benefits of Breezeworks
The benefits available with Breezeworks are vast and include top of the line customer service on top of all the software based features and benefits. Customer data and bookings are streamlined, all accessible in one place, and readily available online with the press of a single button at any time.
The addition of dispatching and team scheduling increases efficiency in a major way, as you can dictate an entire team’s schedule in seconds and have everyone on the same page instead of being stuck playing a seemingly never ending game of telephone.
You can even describe job details to other members of the team and take notes on the job sites as well as photos, which can be simultaneously shared with everyone on the team. This leads to massive increases in efficiency due to the complete lack of wasted communication time for team members since everything is happening in front of everyone else, and nothing can be lost in translation.
Another major feature that Breezeworks offers is integration with commonly used tools such as Square and QuickBooks, so that users don’t have to download or purchase unknown third party applications to accomplish the tasks they’ve already handled within QuickBooks.
The Breezeworks App is currently availability for free download on both Apple and Android devices with a 14 day free trial included with the download. After the free trial expires, you may purchase an in app subscription to Breezeworks for a monthly fee of $19.99.
Breezeworks utilizes several different tiers of pricing that are based upon the number of employees in the organization as well as the features that users choose to have included in their software. They also encourage their customers to sign up for the entire year instead of going month to month and, to help encourage their customers to do so, offer discounts as large as twenty percent for annual sign-ups.
In addition, each of the higher tiers has all of the features included of the tiers below it
- Customer relationship management
- CRM Work Order management
- Fully automated customer notifications
- Instant estimating and instant invoicing
- Unlimited credit card payments; low fee
- Mobile apps native to iOS, Android, and the web
- Email support included
$23.99/month plus $9.99/month for each additional account
- Fully integrated team scheduling
- Streamlined team payments
- Real-team map view of the team
- Fully automated employee notifications
- Quickbooks integration
- Employee permissions
- Customized data imports
- Calendar sync between web and mobile
- Full email and telephone support
$39.99/month plus $15.99/month for each additional account
- Quartlerly revenue reports
- Quarterly activity reports
- Unlimited data storage
- Deployment training
- Team member training
- 24 hours a day support inside of the app, over the phone, or via email with a four hour guaranteed response time
Tensley Accounting recommended Breezeworks to a small HVAC company that would go on to grow from 3 employees to 9 employees within a single year. The information that Breezeworks was able to provide the HVAC company, such as customer information, location information, and job site information, became readily accessible and available in the field to techs, making their processes more efficient than ever before and the invoicing and payment processes seamless. They were also able to integrate Quickbooks with little effort.
Expert Market Verdict
The UI of Breezeworks is truly something to behold, and can pretty much be used by anyone over the age of 6. You can pick up the software and feel like you have mastered it within 15 minutes or less, and the aspects of the software that you may not have mastered are so easy to figure out that you will never find yourself reaching for a customer service number to call or a link to a Help page on the company website.
The features that Breezeworks offers are among the best available in the industry, and the fact that they’re all incredibly easy to master and become familiar with, adds to their usability and greatly magnifies their benefits
Breezeworks’ pricing isn’t incredibly inexpensive, but at the same time it’s not overly expensive for a product that is miles ahead of many similar products in the same space.