Best Cisco Phone Systems Review 2020

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By Aimee Bradshaw | Writer and researcher

Cisco Systems Inc are widely known across the world for their networking products.

Founded in 1984 by two members of Stanford University’s computer support staff, and following years of rapid growth, Cisco is at the forefront of networking technology, including VoIP (Voice over Internet Protocol) services.

Cisco have numerous products available through suppliers, to address the needs and requirements of any size of business, whether regarding VoIP, internet, collaboration, data center services, security (including surveillance), data storage and wireless.

A summary of some of the solutions and services that Cisco provide for telecommunication solutions are as follows.

Solutions & Services

Unified Communications Manager

Cisco Unified Communications Manager is a unified communications platform which delivers services including session management, voice, video, messaging, mobility and web conferencing.

It can be deployed as either a public or private cloud system, or an in-house, remote or hybrid system.

This solution can support up to 40,000 users, but can be extended to 80,000. It delivers reliability, interoperability and standards support. It may also be able to lower your costs of ownership.

Business Edition 6000

Cisco Business Edition 6000 is a straightforward, yet powerful in-house solution for collaboration, supporting up to 1,000 users, 50 sites and up to 100 call center agents at any one time.

This solution is ideal for businesses with smaller budgets looking for a phone system that delivers.

This platform is also compatible with numerous third party applications, is quick and simple to install and deploy, and provides a comprehensive collaboration solution across your entire company.

In addition, the Cisco Business Edition 6000 aims to boost your overall productivity, to reduce complexity and overheads, and to provide the necessary flexibility to meet any future challenges your business may face, thereby allowing your company to deliver excellence in customer service.

Unified Border Element

Cisco Unified Border Element (CUBE) is a Session Border Controller, providing voice and video connectivity between an enterprise IP network and service provider SIP trunks.

CUBE is a solution designed to aid businesses in resolving problems, rationalizing networks and expanding collaboration services.

CUBE, operated from a Cisco router, helps businesses effectively migrate to SIP, supporting either centralized, distributed or hybrid environments with little (if any) additional hardware.

It can support multiple services on the same platform and utilizes the router’s features to enhance the effectiveness of your network.

CUBE also provides improved secure communication services, including call recording and call control, and is a suitable solution for any size of organization.

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Find the Right Cisco Phone System

In addition to its software and unified communications products Cisco also manufactures and supplies its own hardware. Cisco’s range of office phones includes some of the best products available on the market today.

Below we have taken a more detailed look at some of the best models Cisco are currently offering.

IP Phone 9900 Series

Cisco 9900

The 9900 series of IP phones are user friendly, whilst delivering high quality communications and advanced features.

This series of phones offers features such as high performance business video for effective collaboration, Bluetooth 2.0 and USB 2.0 support to allow choice regarding headsets and HD voice.

The elegant and ergonomic design ensures that the range of phones are easy and comfortable to use in a demanding work environment, and the built in Deep-Sleep power option can reduce power consumption by up to 90 percent outside of working hours.

This series of phone can also co-locate to a PC to further reduce your costs.

Prices for phones in the IP 9900 Series start at $500 and can reach $600 per unit for top of the range models.

IP Phone 8900 Series

Cisco 8900

The 8900 series also offers business users high performance video and HD voice for improved clarity, as well as cost saving features such as the Deep-Sleep standby mode, co-location to PCs and IEEE Power over Ethernet on selected models.

The 8900 series offers an effective solution for many desk-based staff and the 5 inch color video display provides enhanced and effective collaboration across your business.

Prices for phones in Cisco’s 8900 series range from $350 – $600, depending on what features you go for.

IP Phone 7800 Series

Cisco 7800

The 7800 series of phones are an ideal, cost-effective solution for businesses.

They deliver high definition voice communication and are ideal for organizations looking to move from legacy systems to IP telephony.

This series of phones are simple to install and manage, and built-in features such as Power over Ethernet, Cisco EnergyWise options and co-location to a PC help keep your energy costs to a minimum.

Cisco’s 7800 series contain many cheaper models than 8900 and 9900 series. Prices for IP 7800 phones range from $150 – $350.

Aimee profile image
Aimee Bradshaw Writer and researcher

Aimee is Expert Market’s resident telephone systems, point of sale, and field service software go-to. If she’s not writing about business products, you’ll find her daydreaming about Dorset beaches.

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