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JJ Keller Review

Founded in 1953, JJ Keller & Associates, Inc. has diversified its activities from publishing and business services to provide services and advice in human resources, construction safety, hazardous materials, workplace safety, and OSHA compliance.

Its transportation and fleet management services were among the company's earliest offerings, and remain one of its mainstays to this day. The company is located in Neenah, Wisconsin, a stone's throw from its original offices.

J.J. Keller & Associates, Inc. Review
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Features
Ease of Use
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Summary
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JJ Keller Encompass: Core Products and Services

E-Logs & E-DVIRs: The transition from paper to E-Logs and E-DVIRs is made seamless thanks to applications that can be used on drivers' existing smart devices. The J.J. Keller Mobile® applications transmit data to the J. J. Keller Electronic Logging Device, with full reporting delivered through the online Encompass® system. With iPad, iPhone and Android compatibility, drivers can use their existing smart phones or tablets. Software updates, HOS regulation changes, and reporting are all done via the device's wireless connection and do not require new hardware.

Because the application works on several types of devices, it's an excellent solution for fleets whose drivers rely on different manufacturers and operating systems. Drivers always have access to HOS, logs, and inspection reports, with a Roadside Inspector Mode that displays only required data during inspections. The cloud-based back office keeps fleet managers in the loop in real time.

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The J.J. Keller Compliance Tablet was a Heavy Duty Trucking Magazine 2014 Top 20 Winner for its innovative package and ease of use. It's an Android tablet with a 7" form factor that's close in size to the paper logbooks drivers are already using.

Since a full suite of J.J. Keller Mobile applications come pre-installed, the device boasts true plug-and-play functionality, allowing remote access to logs, tech support, and troubleshooting. As an all-in-one solution, it saves fleet owners the hassle of researching, procuring and outfitting tablets for their fleets, and it comes at a price that's reasonable for first-timers.

The tablets won't allow the installation of unauthorized software and applications. Like the E-Log and E-DVIR package, they feature the same Roadside Inspection mode, and they're suitable for all vehicle classes, allowing you to use one system for anything from cars and pickups to Class 8 trucks (or any mixture of vehicles). All data is shared via the cloud-based Encompass system for reporting, tracking and analysis.

Encompass with E-Logs: Encompass is a cloud-based system that logs data from an Electronic Logging Device (ELD) that plugs into the engine's diagnostic port, as well as data captured from drivers' smart devices with the JJ Keller Mobile® app installed. Roadside inspections are faster, with fewer errors; CSA scores are improved; fuel efficiency is increased; and DOT audits and interventions are drastically reduced.

JJ Keller Service Editions

Keller's service is offered in multiple tiers, or "Editions".

Service Editions
1.The Premium Edition offers complete compliance and performance management
2.The Compliance Edition specifically targets vehicle compliance metrics for back-office management
3.The E-Logs Edition logs HOS and DVIR data for compliance purposes
4.Log Checker Online is for fleets that aren't ready to implement EOBR and ELD technology; it allows fleet managers to manually enter logs, but couples that data to auditing and reporting tools that assist in compliance

Divisions and Selected Partner Sites

JJ Keller Business Services' offerings are a diverse lot, with many of the business's partner sites reinforcing and slightly overlapping each other's areas of expertise. The technological focus here is less device-centric, with more of an emphasis placed on mobile- and online-based Software as a Service (SaaS) applications and a bundle of fleet and transportation consulting services that put a full range of options at fleet managers' fingertips. In addition to full outsource service, Keller services and partner sites include:

2290online.com: JJ Keller is an IRS-approved e-file vendor for the electronic filing of Forms 2290 (Heavy Vehicle Use Tax Form) and 8849 (credit for vehicles sold, destroyed or stolen, and mileage use credit). The service is intended for companies that operate 25 or more Class 8 (55,000+ pound) trucks.

CSA Management Suite lets fleet operators and managers track their CSA BASICs scores, and gives access to JJ Keller’s regulatory experts, who can answer questions and provide information that enables a proactive approach to fleet management, avoiding FMCSA violations and improving safety.

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Compliance Programs, including hazardous materials (HAZMAT), Department of Transportation (DOT) compliance and safety, Motorcoach and Bus compliance and safety, and even expert witness services.

FleetMentor is an online fleet management tool encompassing tracking and telematics, online and classroom education, record keeping, driver qualification and compliance files, and CSA management. Customers also have access to a personal advisor, plus news and regulatory assistance that helps business owners anticipate and plan for regulatory changes.

Keller-Permits is Keller's end-to-end permitting service (including oversize/overweight, mileage, trip and fuel permits) that optimizes freight hauling and promotes on-time delivery while limiting regulatory headaches.

Training on Demand: J. J. Keller provides classes in a variety of modalities (online, DVD and classroom) in tandem with other collateral (posters, signage, handbooks and manuals). Keller provides instructors for on-site training, and can assist with curriculum development in conjunction with companies' existing HR or employee training departments.

Support

In addition to the expected phone and email support, KellerEncompass provides a newsletter, plus a substantial library of documentation, training materials, white papers, webcasts, brochures, fact sheets and interpretive materials. Taken together with the company's available curriculum development and in-person training, Keller backs their customers (and their customers' employees) to the hilt.

Conclusion

Cognizant of the fact that the regulatory environment is constantly evolving, J. J. Keller & Associates, Inc. is committed to providing its customers with a carefully-targeted mix of technology, services, and business intelligence that help business owners to understand and adapt the road ahead. This commitment extends to providing first-rate customer service in tandem with its products, services and training. Whether you're a business owner, fleet operator, or fleet manager, J. J. Keller and Keller Encompass treats its customers as partners in safety and compliance.