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Payline Data Services Review

Payline Logo

Payline Data Services are an ethical merchant payments provider. Their integrity is their promise to their partners, but this is done without compromising on value for money, or value added to the businesses using them. They are swiftly gaining pace as the major contender for enabling businesses to complete transactions in their favored way across the board: from stores, to online, to mobile Apps. They are one of the largest merchant payments providers in the country.

Utilising their financial sense, as well as understanding the market perfectly, they are able to process over 30 billion transactions with over 240,000 merchant accounts. Yet they do this ethically, and 10% of each account’s revenue (for profit-making organizations) is donated to a charitable organization. More importantly, it’s the customer who gets to pick the charity.

Additionally, they are a payment provider of choice for Non-Profit Organisations themselves, as they work the market and strategically manage their partnerships to ensure that these organizations receive the best bang for their buck.

With their headquarters in Chicago, Illinois, they are registered as an Independent Sales Organization/Merchant Services Provider (ISO/MSP) of Fifth Third Bank, Cincinnati, Ohio.

Flexibility translates to customisable yet simple options for all customers. Payline Data Services have transparent pricing structures and easily understandable contracts.

Payline Data Services Review
CategoriesRating
Features
Ease of Use
Help & Support
Summary
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Features

Payline Data offer a comprehensive range of services and product plans. This includes:

  • Credit Card Machines
  • Gateway (Virtual) Terminal enabling your business to easily manage functions such as recurring billing, electronic invoicing and customer data storage
  • iPad POS System integration for performing sales and behind the scenes tasks that can take up valuable time and resources
  • Mobile Processing offered to both small businesses (under $5k per month revenue), and medium to large businesses (over $5k per month revenue)
  • Shopping Cart functionality of your choice – customers can choose to use either Payline’s own Shopping Cart of choose from one of their partners, giving you an enormous choice of over 60 providers
  • Cash Advances for those processing in excess of $8000 per month
  • High Risk Accounts – Payline approve 90% of High Risk accounts and aim to go a step further to help reduce risk for these businesses
  • Accounts specifically designed to maximise revenue for Non-profit Organizations
  • Apple Pay Integration

Benefits

Industries Served: Payline advertise themselves as willing and able to serve any industry, from small individual client-facing consultancies, to large corporate offices.

Payment Solutions: Gateway and machine payments, mobile (app) payments, online transactions via your chosen Shopping Cart provider or their own Shopping Cart program.

Contract Type: Payline use No Commitment contracts: you are free to cancel anytime, or switch to a different plan as and when needed with no extra costs.

Activation & Set-Up: No obligation quotations are provided and there are no set-up fees, meaning you can start accepting card payments straight away.

Pricing

$5000 is the divider between Payline’s two plans. If your business processes under $5k per month in revenue you’ll be looking at the ‘Simple’ Plan. If your business processes over $5k per month then the ‘Pro’ Plan is for you. The data for these works out as follows:

Simple (under $5k per month revenue):

  • Interexchange + 0.5%
  • $0.10 per transaction
  • $5 per month

Pro (over $5k per month revenue):

  • Interexchange +0.2%
  • $0.10 per transaction
  • $20 per month

Verdict

Payline Data get consistently great ratings and the web is full of great reviews and recommendations. There’s only been one complaint filed with BBB, back in 2013, and no easily traceable negative reviews on the web. It’s easy to see why: The Pricing is good, transparent and fair – it is easy to understand how Payline as a Merchant Processor can add real value to most businesses. We like that there are no hidden fees and what you see is what you get.

The customer service and technical support helps Payline stand out from the crowd. You as the user can choose which avenue of support suits you best and there is a fantastic knowledge base to draw on.

Concerns and negatives for Payline are minimal. The technical choices can be a little overwhelming, however the high quality customer and sales support plugs this gap. Similarly, the Add-On services are not straight-forwardly portrayed, but again, Customer Service and Technical Support are quick to help ensure you get what you need.

What really makes Payline stand out from the crowd is their integrity and ethical approach to business. Their charitable support is consistent, transparent and worthwhile, with 10% of each account’s revenue going directly to a charity of that businesses choice. Additionally, Payline employees are given paid time off to pursue voluntary roles. There are custom Charity Pricing Plans. Added to this, they are now formulating grants to charities and Non-Profit Organizations.