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Business Phone Providers

At one time, a business had no choice but to sign with the sole telephone service provider in its area, limiting itself to the features and prices charged by the local phone company.

However, cloud telephony has opened up those options, giving businesses a variety of choices. As the number of service providers continues to grow, however, many business owners can feel overwhelmed when forced to select just one.

The decision doesn't have to be difficult. Here are some of the major service providers available in the U.S., along with the options they provide. For a comprehensive breakdown of business phone system costs check out our price guide as well our guides to alternative telecom systems such as unified communications for business.

Compare quotes from leading telephone system providers by filling in the form above.

RingCentral

RingCentral Logo
Founded in 2003, RingCentral specializes in providing cloud-based communications solutions to more than 300,000 customers.

Phone System Types:

  • VoIP
  • PBX
  • Conferencing
  • HD Video Meetings
  • Internet Fax
  • Mobile
  • SMS
  • Salesforce Integration

Businesses Served:

RingCentral is geared toward small businesses, with a per-user pricing structure and limits that mostly exclude larger businesses. Only 10,000 toll-free minutes are included in its largest plan, for instance, with prices for that plan starting at $44.99 per month per user.

Features:

Through its cloud-based solution, RingCentral lets businesses easily manage their phone systems, including multiple locations. Support for BYOD and mobile is included with a dedicated mobile app designed for both iOS and Android devices.

Pricing:

Plans start at $24.99 per month per user. A 30-day free trial is available.

Read more: RingCentral

Mitel

Mitel logo
With more than 30 years in communications technology, Mitel powers more than 2 billion business connections each day with its phone systems, collaboration, and contact center solutions.

Phone System Types:

  • VoIP
  • PBX
  • Conferencing
  • Internet Fax
  • Mobile
  • Instant Messaging
  • Salesforce Integration

Businesses Served:

Mitel has different solutions for small and large businesses, allowing any business to find the best plan to meet its needs. Perfect if you want to customise your plan for the sector you operate within, for example if you are looking for hotel phone systems.

Features:

Mitel MiVoice is a scalable solution that includes unified messaging, mobility, and the ability to manage features and users from a central portal.

Pricing:

Pricing information is not disclosed on Mitel’s website, but a free quote is available through its website.

Read more: Mitel

You can get a quote from Mitel and compare them to other leading suppliers by filling in the form above.

Vonage

Vonage logo
Vonage began as Min-X.com in 1999, growing into Vonage in 2001. The company has gained widespread popularity among residential customers in recent years.

Phone System Types:

  • VoIP
  • PBX
  • 3-Way Calling
  • Conference Bridge
  • Video Meetings
  • Internet Fax
  • Mobile
  • SMS
  • Salesforce Integration

Businesses Served:

Vonage is geared toward small businesses with plans ranging from small solutions for users without a desk phone to multi-line office plans with complex features.

Features:

Through its basic plans, Vonage offers a variety of standard features, including an admin portal, call waiting, voicemail, and dynamic caller ID. More advanced features are available as add-ons.

Pricing:

Plans start at $14.99 per month per extension.

ShoreTel

ShoreTel logo

ShoreTel is the self-proclaimed industry leader in customer satisfaction and lowest total cost of ownership.

Phone System Types:

  • VoIP
  • PBX
  • Conferencing
  • Video Meetings
  • Internet Fax
  • Mobile
  • Instant Messaging
  • Salesforce Integration

ShoreTel is designed for businesses with 10 to 20,000 users, with solutions packages for each business’s needs.

Features:

In addition to its fully-featured desk phones, ShoreTel offers ShoreTel Dock, which turns a user’s mobile device into a desk phone.

Pricing:

ShoreTel’s products are sold through local resellers such as AT&T and Verizon, so prices can vary by distributor.

Cisco

Cisco logo

Cisco has been a leader in technology and innovation for the better part of three decades, manufacturing and selling networking and communications software and hardware.

Phone System Types:

  • VoIP
  • PBX
  • Conferencing
  • High-Quality Video Meetings
  • Internet Fax
  • Mobile
  • SMS
  • Instant Messaging
  • Salesforce Integration

Businesses Served:

Cisco's Business Edition 6000 is designed for mid-sized businesses of 25 to 300 users, with its Business Edition 7000 designed for larger companies of between 300 and 1000 users.

Features:

Cisco emphasizes collaboration through its Business Editions, offering a suite of solutions to make business users more productive.

Pricing:

Detailed pricing information is not available, since most businesses order products through resellers or online retailers.

As your business selects a phone system, you’ll likely be required to get pricing quotes from various resellers. With so many companies offering the latest technologies, businesses have the advantage of finding the most affordable option.

Read more:

Avaya

Avaya Logo
Avaya was created in 2000 as a spinoff of Lucent Technologies’ business telephone division. It provides communications services to businesses across the globe.

Phone System Types:

  • VoIP
  • PBX
  • Conferencing
  • HD Video Meetings
  • Internet Fax
  • Mobile
  • SMS
  • Messaging
  • Salesforce Integration

Businesses Served:

Avaya has specialized solutions available for medium and large companies, with solutions customizable to specific industries.

The Avaya IP Office platform is geared specifically to the needs of small businesses, with pricing and solutions for their unique needs.

Features:

Avaya's unified communications and collaboration solutions include video collaboration, messaging, mobility, and more. A communication manager helps bring it all together, putting businesses in charge of their telecommunications.

Pricing:

Since businesses choose from a variety of modules to meet their own needs, cost depends on the suite chosen. Volume licensing is available, with companies paying fees for each user.

Read more: Avaya

Fonality

Fonality logo
With an emphasis on small and mid-sized businesses, Fonality provides unified phone systems for more than 25,000 businesses around the globe.

Phone System Types:

  • VoIP
  • PBX
  • Conferencing
  • HD Video Meetings
  • Internet Fax
  • Mobile
  • Instant Messaging
  • Salesforce Integration

Businesses Served:

Fonality's solutions are geared toward SMBs, although there are solutions for larger businesses in need of custom configurations.

Features:

Using Fonality's PC interface, calls can be managed with the click of a mouse button. Lines can be routed to a mobile device or secondary phone to ensure professionals never miss an important call.

With a computer headset and internet-connected device, a user can work from anywhere.

Pricing:

Plans start at $19.99 per month per user, depending on the number of users and the complexity of features a business wants.

Polycom

Polycom logo
Since its inception in 1990, Polycom has evolved due in part to its acquisition of more than a dozen companies, including video collaboration software company ViVu, Inc.

Phone System Types:

  • VoIP
  • Conferencing
  • HD Video Meetings
  • Mobile Videoconferencing

Businesses Served:

Polycom specializes in solutions for large enterprises but the company offers small and midsize business options, both independently and through its partners.

Features:

Polycom's specialty remains video and audio conferencing, so companies that choose it as a solution often have a heavy demand for technology-enabled meetings.

Pricing:

Polycom's solutions are sold through a variety of worldwide partners, with prices dependent on the reseller and the business’s specific needs.

3cx

3CX logo
A relatively new company, 3cx is an open standard software designed for the Windows operating system.

Phone System Types:

  • VoIP
  • PBX
  • Conferencing
  • Video Meetings
  • Internet Fax
  • Mobile
  • Salesforce Integration

Businesses Served:

3cx is designed as a small business solution, although the company has solutions to handle large enterprises with heavy call volumes.

Features:

Its software-based interface makes 3cx more affordable and easier to install and manage than hardware-based PBX systems. Without extensive IT knowledge, users can install and manage the 3cx software on a Windows system.

Pricing:

Prices start at $495 through one of 3cx’s supported partners.

Nextiva

Nextivia logo
Nextiva is also a newer company, specializing in VoIP communications to businesses in the U.S. and Canada

Phone System Types:

  • VoIP
  • PBX
  • Conferencing
  • Internet Fax
  • Mobile

Businesses Served:

Nextiva has plans for businesses of all sizes, with solutions and pricing customizable to a business’s number of users.

Features:

Using Nextiva's cloud-hosted services, a business has access to flexible solutions, including unlimited calling, call recording, voicemail-to-text, team presence, and HD music on hold.

Pricing:

Plans start at $19.95 per month with no setup fees. Prices increase as features are added.

As your business selects a phone system, you’ll likely be required to get pricing quotes from various resellers. With so many companies offering the latest technologies, businesses have the advantage of finding the most affordable option.

BroadConnect

BroadConnect logo
Established in Canada, BroadConnect provide telecoms solutions across the U.S. as well. Specializing in VoIP for businesses of all sizes, BroadConnect provide voice, data and video of the highest quality, covering all of your business communications needs.

Phone System Types:

  • VoIP
  • PBX
  • Video Conferencing
  • Call Center Integration
  • Mobile
  • Web Collaboration

Businesses Served:

BroadConnect provide telephone systems for businesses all sizes and across various sectors and industries. The different types of phone system offered by BroadConnect make them suitable for teams carrying out a range of tasks and can aid the efficiency of SMEs to large organizations.

Features:

BroadConnect’s trademark VoPI service is a totally private and secure network allowing businesses to transmit data and communicate with the highest of voice quality.

Pricing:

With the range of systems available and the fact BroadConnect cover organizations of all sizes the price of your network will depend on the features and equipment that you choose to enhance your communication needs.

Alternative Providers Worth Checking Out: