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15 Best Office Phone Systems 2017

The latest office phones provide a series of features that were unthinkable only a decade ago. Office phones today include state-of-the-art call management features as standard and higher-end models offer graphical or full-color touch screens, HD audio, video calling, CRM software integration, and more. After reviewing over 200 suppliers, Expert Market have found the best office phones for small, medium and large businesses. Read on for our top picks.


Best Office Phone Systems Roundup

RankPhone SystemPrices FromMore DetailsRating
1Polycom VVX Series Business Phones$122Review >
2Avaya 1600 Series IP Desk Phones$96Review >
3Mitel MiVoice 5360 IP Phone$350Review >
4Cisco SPA500 Series IP Phones$99Review >
5Polycom SoundPoint IP Series$68Review >
6Cisco 7900 Series Unified IP Phones$194Review >
7Snom 710 IP Desk Phone$99Review >
8Avaya 9600 Series IP Desk Phones$122Review >
9Yealink T2 Series VoIP Phones$99Review >
10Grandstream GXP 1400/1405 IP Phone$61 Review
11Alcatel-Lucent Premium DeskPhones$164Review >
12Panasonic KX-UT670$495Review >
13Shoretel Premises IP phonesBespokeReview >
14Samsung SMT-iSeries IP Phones$99Review >
15Mitel Aastra 6700 series IP Phones$100Review >

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What type of phone system do you require?


The office phones compared on this page are our top picks, the 15 best office phone systems in the US. However, the suppliers all cover large areas of the country, so if you only make local or regional calls you may be able to find a better deal with a smaller phone service provider that operates in that specific area. We compare phone manufacturers on a national and regional level so fill out the form at the top of the page to find the best office phone system for your area.


Polycom VVX Series Business Phones


Polycom VVX 500

Polycom VVX Series

Polycom VVX Series Business Media Phones boast unified voice and video communication and are designed for executives, knowledge workers and call center agents. Suitable for any business size.

Price: $122 - $647
Overall Rating:

The combination of audio and video technology in this series enhances communication and collaboration, and improves team productivity. These office phones are intuitive, expandable, business-class models designed for the multitasking needs of busy managers and knowledge workers. They are ready for integration into a wide range of Unified Communications environments.

Models in the Series

  • 1500 – executive business media phone unifying voice, video and applications
  • 600 – premium phone for busy executives
  • 500 – a high-performance phone designed for Unified Communications environments
  • 400/410 – mid-range phones for office workers and call center agents
  • 300/310 – powerful entry-level phones for low to moderate call volumes

Key Features

  • Unified video and voice improves collaboration and workflows
  • Integrate with Unified Communications solutions
  • Touch-screen displays
  • HD-quality voice
  • Customizable with third-party APIs
  • Innovative design and user-friendly interfaces
  • Expandable capabilities for multi-tasking users


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Avaya 1600 Series IP Desk Phones


Avaya 1616

Avaya 1600 Series

Avaya 1600 Series IP Desk Phones combine the features of traditional digital and IP phones. The 1600 series is designed for enterprise and call centers and supports between 3 and 16 line appearances. With capabilities usually reserved for higher-end models, the 1600 Series is superb value for money.

Price: $96 - $146
Overall Rating:

For users new to IP phones, the series offers a familiar user interface that makes it easy to get into productive use. The series provides enterprise and call center users with basic communication functions at an affordable price point.

Models in the Series

  • 1603 – designed for use in public spaces with 3 line appearances
  • 1603 SW – basic desk phone with 3 line appearances
  • 1608 – basic desk phone with 8 line appearances
  • 1616 – desk phone with 16 line appearances for users who monitor their own extensions
  • 16CC – cost-effective desk phone designed for call centers

Key Features

  • Familiar user interface
  • Context sensitive displays
  • Fixed features keys for common tasks
  • Backlit displays
  • High-quality full-duplex speakerphones



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Mitel MiVoice 5360 IP Phone


Mitel MiVoice 5360

Mitel MiVoice 5360

This executive desktop phone integrates with the Mitel 250 communications platform and has the capability to create and deliver rich multimedia applications.

Price: $350 - $533
Overall Rating:

The Mitel MiVoice 5360 IP Phone is designed for enterprise executives and managers, teleworkers and contact center supervisors. This is a powerful, but easy-to-use executive-level phone with advanced multimedia capability from an established manufacturer of IP phones.

Models in the Series

  • 5360 – executive desktop phone with color display

Key Features

  • Superior sound quality
  • Seven-inch high-resolution touch-screen display
  • Integrates with M250 communications platform which can support advanced Unified Communications applications
  • Gadget sidebar to access embedded applications
  • One-touch access to many phone features and applications
  • Built-in HTML toolkit for desktop application development



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Cisco SPA500 Series IP Phones


Cisco SPA500

Cisco SPA500 Series

These affordable fully featured phones provide wideband audio, with application support and color displays and Wi-Fi capability on selected models.

Price: $99 - $182
Overall Rating:

Cisco SPA500 Series IP Phones offer features to meet the needs of most users from production staff to executives and remote workers in businesses of any size. The phones offer the excellent voice quality, connectivity and functionality expected from a leading player in the industry.

Models in the Series

  • SPA 501G/ SPA 508G – fully-featured 8-line business-class phones
  • SPA 502G/ SPA 504G – fully-featured 1 or 4-line phones for business or home office
  • SPA 509G - fully-featured 12-line business-class phone with HD voice
  • SPA 512G/SPA 514G - fully-featured 1 or 4-line business-class phones with dual Gigabit Ethernet switched ports
  • SPA 525G – top-of-the-range model featuring Cisco Mobile Link, high-resolution color screen and support for multimedia functions

Key Features

  • Wideband audio or HD voice
  • Monochrome or color displays
  • Cisco expansion modules provide additional capacity or functionality
  • Dual switched Ethernet ports for greater connectivity
  • Encryption for added security



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Polycom SoundPoint IP Series


Polycom SoundPoint IP 670

Polycom SoundPoint

The Polycom SoundPoint IP Series of desk phones is designed for businesses, providing a range of high-quality solutions whatever the size of your enterprise.

Price: $68 - $497
Overall Rating:

This is a popular range with solutions for a range of budgets, from one of the largest and most respected business phone manufacturers.

Models in the Series

  • 321 / 331 / 335 – basic enterprise phones
  • 450 / 550 / 560 / 650 – mid-range three- and four-line SIP phones
  • 670 – top of the range SIP phone with color display

Key Features

  • Excellent sound quality, including HD in the 650 and 670 models
  • Simple, intuitive user interfaces
  • Can be supplemented with a number of expansion modules for busy attendants, reception desks and call centers



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Cisco 7900 Series Unified IP Phones


Cisco 7960

Cisco 7900 Series

Cisco 7900 Series Unified IP Phones combine convenience and user-friendly operation with sophisticated features like hi-fi wideband audio, color LCD displays, support for customizable information services and campus mobility on selected models.

Price: $194 - $493
Overall Rating:

The Cisco 7900 Series Unified IP Phones provide feature-rich communication in the office, on campus or in hazardous environments. With excellent voice quality, clear displays and wireless capability on selected models, these phones offer a versatile solution for organizations with wide-ranging needs.

Models in the Series

  • 7975G/7965G – features high-fidelity wideband audio and color LCD screens
  • 7962G – features high-fidelity wideband audio and high-resolution greyscale display
  • 7945G - features high-fidelity wideband audio and backlit color display
  • 7943G - features high-fidelity wideband audio and high-resolution greyscale display
  • 7931G – designed with functionality for commercial and retail environments
  • 7926G – wireless model with integrated barcode scanner
  • 7925G – wireless model for mobile professionals with support for Bluetooth headset
  • 7925G EX – wireless model for hazardous environments

Key Features

  • Greyscale or color screens, with LCD displays on selected models
  • Support for information services, including XML capabilities
  • Dynamic softkeys for call features and functions
  • Wireless capability on selected models
  • High-fidelity wideband audio
  • Gigabit Ethernet connectivity
  • Efficient navigation clusters
  • Models for retail or hazardous environments



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Snom 710 IP Desk Phone


Snom 710

Snom 710

The Snom 710 is a fully featured IP desk phone that offers HD quality audio, rich telephony features, user-friendly design and high performance for small or large office environments.

Price: $99
Overall Rating:

This phone has an elegant, practical design with a range of features essential to knowledge workers. The Snom 710 is an affordable, fully featured IP desktop phone from an innovative, quality-led German company. It offers a rich set of call management features to improve staff productivity and connectivity.

Models in the Series

  • 710 – fully-featured desk phone
  • Part of the Snom 7xx series, which also includes the 720 and 760

Key Features

  • Ergonomically-designed handset
  • HD audio quality
  • Advanced speaker and microphone system
  • 4-line black and white graphical display
  • User-friendly design
  • Five programmable keys with one-touch access



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Avaya 9600 Series IP Desk Phones


Avaya 9640

Avaya 9600 Series

The Avaya 9600 Series of desk phones is designed to improve collaboration in the enterprise. The phones feature excellent acoustics and touch-screen access to web-based applications, calendars, directories and other productivity tools.

Price: $122 - $460
Overall Rating:

The Avaya 9600 Series provides a range of advanced IP phones to enhance productivity and collaboration in enterprise and contact center environments. Low power consumption, advanced functionality and high bandwidth provide a powerful combination that improves performance while keeping costs low.

Models in the Series

  • 9601 – a SIP only device for use in desktops and public areas
  • 9608 – fully functional phone with 8 line access. Also available with contact center features
  • 9611G – includes integrated, USB interface and 3.5 inch color display. Also available with contact center features
  • 9621G – features gigabit capability and touchscreen functionality on 4.3 inch color display
  • 9641GS – includes wideband speaker, gigabit capability and touchscreen functionality on 5 inch color display. Also available with contact center features
  • 9650 – designed for receptionists and call center agents handling high call volumes
  • 9670G – includes large touch-screen and on-screen keyboard

Key Features

  • Touch-screen access to web applications
  • Access to instant messaging, voice messaging and presence status
  • High-quality voice calls with broader range of audio frequencies
  • GigE phones don’t require separate Ethernet outlet
  • Option to add data-intensive services and applications
  • Customizable softkeys
  • Low power consumption
  • Contact center models feature greeting, call monitoring and agent status updates



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Yealink T2 Series VoIP Phones


Yealink SIP T29G

Yealink T2 Series

Yealink T2 Series VoIP phones provide excellent quality and functionality across the range. Entry-level models incorporate features generally found on higher-priced office phones, while the top models meet the needs of demanding users.

Price: $99 - $194
Overall Rating:

Yealink T2 Series VoIP phones are designed for businesses that need rich call management features. With a range that covers basic desk phones through to executive models that provide a rich visual experience, the Yealink T2 series is a great addition to an office of any size.

Models in the Series

  • SIP-T29G – top of the range model with TFT color display and HD technology
  • SIP-T28P – rich voice communications and large graphical display
  • SIP-T27P – feature-rich SIP phone with wide range of functions
  • SIP-T26P – advanced IP phone with IP-PBX functionality
  • SIP-T23G/SIP-T23P/SIP-T22P – cost-effective IP phones for small or large offices
  • SIP-T21P ET/SIP-T19P – entry-level phones with advanced features, HD voice and large display

Key Features

  • HD voice quality across all models
  • Large high-resolution displays
  • IP-PBX functionality on SIP-T26P
  • Gigabit Ethernet support on selected models
  • Wide range of telephony functions
  • XML browser



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Grandstream GXP 1400/1405 IP Phone


Grandstream GXP1400

Grandstream GXP 1400/1405

Grandstream GXP 1400/1405 IP Phones are Linux-based 2-line phones designed for small-to-medium businesses. These phones feature superior HD audio quality, rich telephony features and customizable applications.

Price: $61 - $76
Overall Rating:

These next-generation IP phones give small and medium businesses access to superior sound quality and rich telephony features in a compact, affordable package.

Models in the Series

  • 1400 – feature-rich 2-line phone with one SIP account
  • 1405 - feature-rich 2-line phone with two SIP accounts

Key Features

  • Linux operating system
  • Two lines with one or two SIP accounts
  • Excellent HD audio quality
  • Graphical display
  • Personalized information services
  • 3-way conferencing
  • Customizable application service
  • Suitable for space-saving wall mounting



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Alcatel-Lucent Premium DeskPhones


Alcatel-Lucent 8068

Alcatel-Lucent DeskPhones

Alcatel-Lucent Premium DeskPhones are designed to meet the needs of businesses of all sizes and come with a wide range of call management features. Installation is simple, with plug and play provisioning.

Price: $164 - $411
Overall Rating:

The Alcatel-Lucent DeskPhones feature full wideband audio and this combined with their ergonomic design make them a breeze to use for extended periods. They have an alphabetic keyboard, which provides fast access to messaging and call-by-name functions. These innovative office phones were awarded TMC Communications Solutions Product of the Year in 2014.

Models in the Series

  • 8068 Premium DeskPhone with full color screen
  • 8038 Premium DeskPhone with greyscale screen
  • 8028 Premium DeskPhone with black and white screen

Key Features

  • Superior voice quality
  • Optimized ergonomics
  • Omni-directional navigator
  • Dedicated function keys
  • Backlit display
  • 3-way conferencing
  • Intuitive icons and soft keys



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Panasonic KX-UT670


Panasonic KX-UT670

Panasonic KX-UT670

The Panasonic KX-UT670 is part of a range of premium SIP phones that offer HD quality audio on every phone and provide access to powerful support features and applications.

Price: $495 - $814
Overall Rating:

The Panasonic KX-UT670 smart desk phone is a Linux Based, programmable SIP desk phone with an impressive feature set. It boasts a 7 inch color touch-screen with an easy-to-use graphical interface. Staff can also effortlessly access their web browser, calendar, email, contacts manager and camera during a call.The devices in this phone range include standard office phones to executive terminals and touch-screen Smart Desk phones.

Models in the Series

  • 133 with monochrome 3 line screen
  • 136 with monochrome 6 line screen
  • Backlit display
  • 248 with graphical 4 inch screen
  • 670 with 7 inch colour touch screen

Key Features

  • Monochrome, graphical or touch screen displays
  • HD voice and video
  • 3-way conference call support
  • Compatible with Asterisk, Broadsoft and CommuniGate Pro
  • Backlit display
  • 2 x GbE ports, Power over Ethernet
  • Linux based open source operating system
  • Full duplex speaker phone



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Shoretel Premises IP phones


ShoreTel IP 480

ShoreTel IP 480

ShoreTel Premises IP Phones come in a variety of models making them a good all-round solution. The phones come preconfigured for quick and easy installation using the ShoreTel Connect Unified Communication system.

Overall Rating:

The range includes ShoreTel Dock, which can transform an employee’s Apple iPhone or iPad into a desk phone. The phones feature simple plug-and-play installation and the system can scale to any size.

Models in the Series

  • IP 480 and 485g - 8-line phones with backlit color display
  • IP230g: - 3-line phone for employees who rely on telephone communications
  • IP115 – cost-effective, single-line phone suitable for open areas

Key Features

  • Support for BYOD (Bring your own device)
  • Mobility features
  • Plug-and-play system
  • Advanced applications integrations
  • Instant messaging for fast internal communications
  • Schedule conference calls via Outlook
  • Peer-to-peer video and support for room-based video conferencing
  • Web desktop sharing with file transfer



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Samsung SMT-iSeries IP Phones


Samsung SMT i5210

Samsung IP Phones

The Samsung SMT-iSeries IP Phones range covers entry-level to executive models that offer easy-to-use features including short messaging, video calling, and phone book capabilities.

Price: $99 - $460
Overall Rating:

Digital speech processing and HD audio technology included in this range provide crystal-clear audio quality. The SMT-iSeries also comes with easy-to-use programmable keys and intuitive navigation help improve ease of use. Samsung's top-of-the-range models seamlessly connect with mobile devices to let you make and receive calls on the fly.

Models in the Series

  • SMT-i3105 – suitable for low-volume users and open areas
  • SMT-i5210 – with backlit monochrome display suitable for office staff
  • SMT-i5343 – top of the range executive phone with mobile connectivity

Key Features

  • HD voice quality with digital speech processing
  • Wired/wireless connectivity
  • Voicemail
  • Instant Messaging and video calling
  • Bluetooth technology to pair headsets and transfer calls between devices
  • NFC (Near Field Communication) for hot desking
  • Seamless connectivity with mobile devices (SMT-i5343)



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Mitel Aastra 6700 series IP Phones


Mitel Aastra 6739i

Mitel Aastra 6700 series

Mitel Aastra 6700 series IP Phones meet the requirements of the smallest business or the largest enterprise. The phones are open source and can be integrated with leading VoIP systems including Asterisk.

Price: $100 - $502
Overall Rating:

Mitel claims to provide more customizable line and speed dial functions than any other manufacturer making it the perfect choice for businesses that use these features regularly. The range is appropriate for all businesses sizes and comes with an array of call management features.

Models in the Series

  • 6730i - enterprise grade VoIP phone with 3-line LCD display
  • 6731i - enterprise grade IP phone with 3-line LCD display
  • 6735i – suitable for moderate to heavy telephone users.
  • 6739i - VoIP phone with full-color high-resolution touch screen display

Key Features

  • Hi-Q wideband audio
  • Built on open standards
  • Interoperable with leading VoIP systems including Asterisk
  • Full range of call management features
  • Three-way conferencing
  • Power over Ethernet



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Next Steps to Finding Your Office Phone

Manufacturers offer a range of desktop and wireless phones within each range to meet the needs of different businesses. When selecting an office phone, look for build quality and the combination of features on offer. Ideally, the system should be scalable so you can add more phones or features as your needs change and business grows. To get quotes from leading office phone system providers, fill in the short form at the top of this page.


What type of phone system do you require?