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15 Best Office Telephones 2017

The latest office phones provide a growing range of functions and features that were not available on earlier analog or digital devices. They integrate with advanced telephone systems like Voice over IP or Unified Communications that offer low-cost calling via the Internet.

Most models include standard call management features, while higher-level models offer graphical or full-color touch screens, video calling, integration with business applications and mobility features.

Many offer HD quality audio for clear speech quality and intuitive navigation around the function buttons for easy access to functions and increased productivity.

Don't want to read about the best phones? Skip ahead and start your bespoke quote now.

Hotel phone system

Finding the Right Office Phones for Your Business

Manufacturers generally offer different devices within each model range to meet the needs of different groups from low-volume call users to knowledge workers who depend on their phones and executives who need the best office phones available with good collaboration capability. That makes them equally suitable for small or medium businesses or large enterprises with wide-ranging employee needs.

When selecting an IP office telephone, look for build quality, which is generally high from leading brands, and the best combination of features and functions at your preferred price point. Ideally, the system should be scalable, so you can add more phones or increased functionality as your business needs grow or change.

Businesses should also have a clear sense of how the phone will be used prior to purchase. There are a wide array of specialized systems available today, including state-of-the-art conference phones and softphones.

Read more: best conference phones and top 5 softphone apps.

 



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Best Office Phones 2017

Phone SystemPriceRating
Polycom VVX Series Business Media Phones$122- $647
Avaya 1600 Series IP Desk Phones$96 - $146
Mitel MiVoice 5360 IP Phone$350 - $533
Cisco SPA500 Series IP Phones$99 - $182
Polycom SoundPoint IP Series$68 - $497
Cisco 7900 Series Unified IP Phones$194 - $493
Snom 710 IP Desk Phone$99
Avaya 9600 Series IP Desk Phones$122 - $460
Yealink T2 Series VoIP Phones$99 - $194
Grandstream GXP 1400/1405 IP Phone$61 - $76
Alcatel-Lucent Premium DeskPhones$164 - $411
Panasonic KX-UT670$495 - $814
Shoretel Premises IP phonesBespoke
Samsung SMT-iSeries IP Phones$99 - $460
Mitel Aastra 6700 series IP Phones$100 - $502

Best Office Phones In Depth Comparison

Polycom VVX Series Business Media Phones


Polycom VVX 500

Polycom VVX Series

Polycom VVX Series Business Media Phones feature unified voice and video communication in a desktop device designed for executives, knowledge workers and call center agents in any size of business.

Price: $122 - $647
Overall Rating:

The combination of audio and video technology enhances communication and collaboration, and improves productivity. These office phones are intuitive, expandable, business-class models designed for the multitasking needs of busy managers and knowledge workers. They are ready for integration into a wide range of Unified Communications environments.

Models in the series

  • 1500 – executive business media phone unifying voice, video and applications
  • 600 – premium phone for busy executives
  • 500 – a high-performance phone designed for Unified Communications environments
  • 400/410 – mid-range phones for office workers and call center agents
  • 300/310 – powerful entry-level phones for low to moderate call volumes

Key features

  • Unified video and voice improves collaboration and workflows
  • Integrate with Unified Communications solutions
  • Touch-screen displays
  • HD-quality voice
  • Customizable with third-party APIs
  • Innovative design and user-friendly interfaces
  • Expandable capabilities for multi-tasking users

Avaya 1600 Series IP Desk Phones


Avaya 1616

Avaya 1600 Series

Avaya 1600 Series IP Desk Phones combine the features of traditional digital and IP phones. The 1600 series is designed for enterprise and call centers, and supports from 3 to 16 line appearances with capabilities generally found in higher-priced phones.

Price: $96 - $146
Overall Rating:

For users new to IP telephony, the series offers a familiar user interface that makes it easy to get into productive use. The series provides enterprise and call center users with basic communication functions at an affordable price point.

Models in the series

  • 1603 – designed for use in public spaces with 3 line appearances
  • 1603 SW – basic desk phone with 3 line appearances
  • 1608 – basic desk phone with 8 line appearances
  • 1616 – desk phone with 16 line appearances for users who monitor their own extensions
  • 16CC – cost-effective desk phone designed for call centers

Key features

  • Familiar user interface
  • Context sensitive displays
  • Fixed features keys for common tasks
  • Backlit displays
  • High-quality full-duplex speakerphones

Mitel MiVoice 5360 IP Phone


Mitel MiVoice 5360

Mitel MiVoice 5360

This executive desktop phone integrates with the Mitel 250 communications platform and has the capability to create and deliver rich multimedia applications.

Price: $350 - $533
Overall Rating:

The Mitel MiVoice 5360 IP Phone is designed for enterprise executives and managers, teleworkers and contact center supervisors. This is a powerful, but easy-to-use executive-level phone with advanced multimedia capability, from an established manufacturer of IP phones.

Models in the series

  • 5360 – executive desktop phone with color display

Key features

  • Superior sound quality
  • Seven-inch high-resolution touch-screen display
  • Integrates with M250 communications platform which can support advanced Unified Communications applications
  • Gadget sidebar to access embedded applications
  • One-touch access to many phone features and applications
  • Built-in HTML toolkit for desktop application development

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Cisco SPA500 Series IP Phones


Cisco SPA500

Cisco SPA500 Series

These affordable fully featured phones provide wideband audio, with application support and color displays and Wi-Fi capability on selected models.

Price: $99 - $182
Overall Rating:

Cisco SPA500 Series IP Phones offer features to meet the needs of most users from production staff to executives and remote workers in businesses of any size. The phones offer the excellent voice quality, connectivity and functionality expected from a leading player in the industry.

Models in the series

  • SPA 501G/ SPA 508G – fully-featured 8-line business-class phones
  • SPA 502G/ SPA 504G – fully-featured 1 or 4-line phones for business or home office
  • SPA 509G - fully-featured 12-line business-class phone with HD voice
  • SPA 512G/SPA 514G - fully-featured 1 or 4-line business-class phones with dual Gigabit Ethernet switched ports
  • SPA 525G – top-of-the-range model featuring Cisco Mobile Link, high-resolution color screen and support for multimedia functions

Key features

  • Wideband audio or HD voice
  • Monochrome or color displays
  • Cisco expansion modules provide additional capacity or functionality
  • Dual switched Ethernet ports for greater connectivity
  • Encryption for added security

Polycom SoundPoint IP Series


Polycom SoundPoint IP 670

Polycom SoundPoint

The Polycom SoundPoint IP Series of desk phones is designed for businesses, providing a range of high-quality solutions whatever the size of your enterprise.

Price: $68 - $497
Overall Rating:

This is a popular range with solutions for a range of budgets, from one of the largest and most respected business phone manufacturers.

Models in the series

  • 321 / 331 / 335 – basic enterprise phones
  • 450 / 550 / 560 / 650 – mid-range three- and four-line SIP phones
  • 670 – top of the range SIP phone with color display

Key features

  • Excellent sound quality, including HD in the 650 and 670 models
  • Simple, intuitive user interfaces
  • Can be supplemented with a number of expansion modules for busy attendants, reception desks and call centers

Cisco 7900 Series Unified IP Phones


Cisco 7960

Cisco 7900 Series

Cisco 7900 Series Unified IP Phones combine convenience and user-friendly operation with sophisticated features like hi-fi wideband audio, color LCD displays, support for customizable information services and campus mobility on selected models.

Price: $194 - $493
Overall Rating:

The range of features helps to improve productivity throughout the organization. Cisco 7900 Series Unified IP Phones provide feature-rich communication in the office, on campus or in hazardous environments. With excellent voice quality, clear displays and wireless capability on selected models, these phones offer a versatile solution for organizations with wide-ranging needs.

Models in the series

  • 7975G/7965G – features high-fidelity wideband audio and color LCD screens
  • 7962G – features high-fidelity wideband audio and high-resolution greyscale display
  • 7945G - features high-fidelity wideband audio and backlit color display
  • 7943G - features high-fidelity wideband audio and high-resolution greyscale display
  • 7931G – designed with functionality for commercial and retail environments
  • 7926G – wireless model with integrated barcode scanner
  • 7925G – wireless model for mobile professionals with support for Bluetooth headset
  • 7925G EX – wireless model for hazardous environments

Key features

  • Greyscale or color screens, with LCD displays on selected models
  • Support for information services, including XML capabilities
  • Dynamic softkeys for call features and functions
  • Wireless capability on selected models
  • High-fidelity wideband audio
  • Gigabit Ethernet connectivity
  • Efficient navigation clusters
  • Models for retail or hazardous environments

Snom 710 IP Desk Phone


Snom 710

Snom 710

The Snom 710 is a fully featured IP desk phone that offers HD quality audio, rich telephony features, user-friendly design and high performance for small or large office environments.

Price: $99
Overall Rating:

This phone has an elegant, practical design with a range of features essential to knowledge workers. The Snom 710 is an affordable, fully featured IP desktop phone from this innovative, quality-led German company. It offers a rich set of everyday telephony features to improve productivity and connectivity.

Models in the range

  • 710 – fully-featured desk phone
  • Part of the Snom 7xx series, which also includes the 720 and 760

Key features

  • Ergonomically-designed handset
  • HD audio quality
  • Advanced speaker and microphone system
  • 4-line black and white graphical display
  • User-friendly design
  • Five programmable keys with one-touch access

Avaya 9600 Series IP Desk Phones


Avaya 9640

Avaya 9600 Series

The Avaya 9600 Series of desk phones is designed to improve collaboration in the enterprise. The phones feature excellent acoustics and touch-screen access to web-based applications, calendars, directories and other productivity tools.

Price: $122 - $460
Overall Rating:

The Avaya 9600 Series provides a range of advanced IP phones to enhance productivity and collaboration in enterprise and contact center environments. Low power consumption, advanced functionality and high bandwidth provide a powerful combination that improves performance while controlling costs.

Models in the series

  • 9601 – a SIP only device for use in desktops and public areas
  • 9608 – fully functional phone with 8 line access. Also available with contact center features
  • 9611G – includes integrated, USB interface and 3.5 inch color display. Also available with contact center features
  • 9621G – features gigabit capability and touchscreen functionality on 4.3 inch color display
  • 9641GS – includes wideband speaker, gigabit capability and touchscreen functionality on 5 inch color display. Also available with contact center features
  • 9650 – designed for receptionists and call center agents handling high call volumes
  • 9670G – includes large touch-screen and on-screen keyboard

Key features

  • Touch-screen access to Web applications
  • Access to instant messaging, voice messaging and presence status
  • High-quality voice calls with broader range of audio frequencies
  • GigE phones don’t require separate Ethernet outlet
  • Option to add data-intensive services and applications
  • Customizable softkeys
  • Low power consumption
  • Contact center models feature greeting, call monitoring and agent status updates

Yealink T2 Series VoIP Phones


Yealink SIP T29G

Yealink T2 Series

Yealink T2 Series VoIP phones provide excellent quality and functionality across the range. Entry-level models incorporate features generally found on higher-priced office phones, while the top models meet the needs of demanding users.

Price: $99 - $194
Overall Rating:

Yealink T2 Series VoIP phones are designed for business users who need rich telephony features. With a range that covers basic desk phones to executive models offering a rich visual experience, the Yealink T2 series meets the communication needs of businesses of all sizes. This broad range offers choices suitable for small or large businesses.

Models in the series

  • SIP-T29G – top of the range model with TFT color display and HD technology
  • SIP-T28P – rich voice communications and large graphical display
  • SIP-T27P – feature-rich SIP phone with wide range of functions
  • SIP-T26P – advanced IP phone with IP-PBX functionality
  • SIP-T23G/SIP-T23P/SIP-T22P – cost-effective IP phones for small or large offices
  • SIP-T21P ET/SIP-T19P – entry-level phones with advanced features, HD voice and large display

Key features

  • HD voice quality across all models
  • Large high-resolution displays
  • IP-PBX functionality on SIP-T26P
  • Gigabit Ethernet support on selected models
  • Wide range of telephony functions
  • XML browser

Grandstream GXP 1400/1405 IP Phone


Grandstream GXP1400

Grandstream GXP 1400/1405

Grandstream GXP 1400/1405 IP Phones are Linux-based 2-line phones designed for small-to-medium businesses. These phones feature superior HD audio quality, rich telephony features and customizable applications.

Price: $61 - $76
Overall Rating:

These next-generation IP phones give small and medium businesses access to superior sound quality and rich telephony features in a compact, affordable package.

Models in the series

  • 1400 – feature-rich 2-line phone with one SIP account
  • 1405 - feature-rich 2-line phone with two SIP accounts

Key features

  • Linux operating system
  • Two lines with one or two SIP accounts
  • Excellent HD audio quality
  • Graphical display
  • Personalized information services
  • 3-way conferencing
  • Customizable application service
  • Suitable for space-saving wall mounting

Stay connected and increase efficiency with the best office phones, supported by the best office phone systems

Alcatel-Lucent Premium DeskPhones


Alcatel-Lucent 8068

Alcatel-Lucent DeskPhones

Alcatel-Lucent Premium DeskPhones are designed to meet the needs of businesses of all sizes with a full range of telephony services. Installation is simple, with plug and play provisioning.

Price: $164 - $411
Overall Rating:

The phones feature wideband audio and ergonomics to improve efficiency and productivity. They have an alphabetic keyboard, which provides fast access to messaging and call-by-name functions. These office phones were awarded TMC Communications Solutions Product of the Year in 2014.

Models in the range

  • 8068 Premium DeskPhone with full color screen
  • 8038 Premium DeskPhone with greyscale screen
  • 8028 Premium DeskPhone with black and white screen

Key features

  • Superior voice quality
  • Optimized ergonomics
  • Omni-directional navigator
  • Dedicated function keys
  • Backlit display
  • 3-way conferencing
  • Intuitive icons and soft keys

Panasonic KX-UT670


Panasonic KX-UT670

Panasonic KX-UT670

The Panasonic KX-UT670 is part of a range of SIP telephony terminals that offer HD quality audio on every phone with access to powerful supportive features and applications.

Price: $495 - $814
Overall Rating:

The Panasonic KX-UT670 smart desk phone is a Linux Based, programmable SIP desk phone with an extensive feature set. It features a 7 inch colour touch screen with a simple to use graphical user interface, which gives easy access to a variety of applications including web browser, calendar, email, contacts manager and network camera control. KX-UT670 APIs provide an environment for developing and operating productivity applications on the phone.The range meets all requirements from standard office phones to executive terminals and touch-screen Smart Desk application phones.

Models in the range

  • 133 with monochrome 3 line screen
  • 136 with monochrome 6 line screen
  • Backlit display
  • 248 with graphical 4 inch screen
  • 670 with 7 inch colour touch screen

Key features

  • Monochrome, graphical or touch screen displays
  • HD voice and video
  • 3-way conference call support
  • Compatible with Asterisk, Broadsoft and CommuniGate Pro
  • Backlit display
  • 2 x GbE ports, Power over Ethernet
  • Linux based open source operating system
  • Full duplex speaker phone

Shoretel Premises IP phones


ShoreTel IP 480

ShoreTel IP 480

ShoreTel Premises IP Phones come in a variety of models to meet the needs of different users. The phones are preconfigured for quick and easy installation with the ShoreTel Connect Unified Communication system and offer advanced features required in the connected workplace.

Overall Rating:

The range includes ShoreTel Dock, which can transform an employee’s Apple iPhone or iPad into a desk phone. The phones feature simple plug-and-play installation and the system can scale to any size.

Models in the range

  • IP 480 and 485g - 8-line phones with backlit color display
  • IP230g: - 3-line phone for employees who rely on telephone communications
  • IP115 – cost-effective, single-line phone suitable for open areas

Key features

  • Support for BYOD (Bring your own device)
  • Mobility features
  • Plug-and-play system
  • Advanced applications integrations
  • Instant messaging for fast internal communications
  • Schedule conference calls via Outlook
  • Peer-to-peer video and support for room-based video conferencing
  • Web desktop sharing with file transfer

Samsung SMT-iSeries IP Phones


Samsung SMT i5210

Samsung IP Phones

The Samsung SMT-iSeries IP Phones range covers entry-level to executive models that offer easy-to-use features including short messaging, video calling, and phone book capabilities.

Price: $99 - $460
Overall Rating:

Digital speech processing and HD audio technology provide clear voice quality, and easy-to-use programmable keys and intuitive navigation help improve productivity. Top-of-the-range models seamlessly connect with mobile devices to increase productivity and make the most of mobility.

Models in the range

  • SMT-i3105 – suitable for low-volume users and open areas
  • SMT-i5210 – with backlit monochrome display suitable for office staff
  • SMT-i5343 – top of the range executive phone with mobile connectivity

Key features

  • HD voice quality with digital speech processing
  • Wired/wireless connectivity
  • Voicemail
  • Instant Messaging and video calling
  • Bluetooth technology to pair headsets and transfer calls between devices
  • NFC (Near Field Communication) for hot desking
  • Seamless connectivity with mobile devices (SMT-i5343)

Mitel Aastra 6700 series IP Phones


Mitel Aastra 6739i

Mitel Aastra 6700 series

Mitel Aastra 6700 series IP Phones meet the requirements of the smallest business or the largest enterprise. The phones are built on open standards and are interoperable with leading VoIP systems including Asterisk.

Price: $100 - $502
Overall Rating:

The company claims to provide more programmable line and personal speed dial functions than other manufacturers, in addition to standard call management features.

Models in the range

  • 6730i - enterprise grade VoIP phone with 3-line LCD display
  • 6731i - enterprise grade IP phone with 3-line LCD display
  • 6735i – suitable for moderate to heavy telephone users.
  • 6739i - VoIP phone with full-color high-resolution touch screen display

Key features

  • Hi-Q wideband audio
  • Built on open standards
  • Interoperable with leading VoIP systems including Asterisk
  • Full range of call management features
  • Three-way conferencing
  • Power over Ethernet